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UNA Maison Milano

#6 of 431 Hotels in Milan
Certificate of Excellence
Via Mazzini 4, 20123 Milan, Italy
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UNA Maison Milano
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UNA Maison Milano
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693 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Last week my wife and I stayed three nights at UNA Maison in Milan. We ended our trip to Italy in Milan mostly to attend Expo 2015. We could not have asked for more. Wonderful staff, property, and location. Steps to the Duomo, restaurants, and to a metro station. Check in was so great and the service did not end... More 

Was this review helpful? Yes 1
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review

Dear Sgratt, It is a joy to hear that you enjoyed your stay at UNA Maison and many thanks for taking the time to write this wonderful review. The whole team will be happy to know that you found here a "perfect" service and a warm welcome. I am also pleased that you enjoyed our decor and the location, that... More 

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I just came back from a short 4 day trip to Milan with my daughter. We stayed at Una Maison and I have only good things to write about the hotel. It's a small, boutique-y hotel; no pretentious at all. Location is perfect, steps from the Duomo and the major shopping area and very convenient if you're planning to take... More 

Was this review helpful? Yes
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review

Dear Cristiane P., on behalf of the entire team we would like to thank you for sharing with us your beautiful review! We are happy to read that we were able to satisfy and exceed your expectations. Nothing is better than having a Guest satisfied by our service and by our warm welcome. We look forward to welcome you once... More 

Dubai
Top Contributor
88 reviews 88 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was pleasantly surprised by my most recent stay at the UNA Maison Milano. The staff was extremely friendly during the check-in process (especially the Filipino gentleman who assisted me several times throughout the stay). The rooms were clean, felt newly re-done, and service was wonderful. Location is spot on for either tourist or business purposes. Only shortfall was the... More 

Was this review helpful? Yes 2
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review

Dear James F. thank you for your marvellous comment published after your recent visit to our Maison. We could not be happier learning that you fully appreciated our location and our service. In particular, we would like to thank you for your great words deserved for our staff, it is very rewarding to receive reviews like this! Thank you again... More 

Buckinghamshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent 3 nights at the Una Maison Milan. It couldn't be more central as it is just round the corner from the Duomo. The hotel is lovely, bright and comfortable but what makes it stand out is the attitude of the staff. From the moment we checked in, they made certain we had the best stay we could and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review

Dear Susantoo, thank you so much for choosing our Maison for your stay in Milan and for sharing your comment with us. We are glad to know you spent a nice stay with us, thanks to the careful and helpful attitude of all the Staff: our main aim is taking care of our guests. We are happy that you appreciated... More 

Adelaide
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment we walked through the door, the service was impeccable! Our room was ready and we were offered a drink before as we checked in...our daughters LOVED the lolly bar in reception also. Lovely touch. Our room was the Junior Suite and we had an extra bed (which was way above the standard of the usual "fold out"... More 

Was this review helpful? Yes
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review

Dear David_and_Samantha, first of all we would like to thank you for choosing UNA Maison for your recent stay in Milan and for sharing your amazing review. It is a pleasure to read your enthusiastic comment concerning the service and in particular the excellent welcome provided by our front desk. We thank you again for the appreciation of our rooms... More 

Cologne, Nordrhein-Westfalen, Germany
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My partner, infant son, and I traveled here to celebrate my birthday, and like everyone else has written, you CANNOT beat the location (the duomo is just around the corner). We ended up having one of the suites, and though it was clean and spacious, it felt very dated inside (the fixtures, furniture, bathrrom, etc). However, the service was excellent... More 

Was this review helpful? Yes 1
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review

Dear scooper212, thank you for giving us your feedback about your stay at our hotel and thank you for the nice comment about our staff, the quality of service we offer is of great importance to us. We are sorry that you were not completely satisfied about your room. Guests' suggestions are always taken in high consideration and you will... More 

Haifa, Israel
Top Contributor
152 reviews 152 reviews
33 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed April 19, 2015

This hotel just perfect! It is located right next to the Duomo Square and Galleria Vittorio Emmanuel! Staff at very kind and nice! The hotel is very nice and very clean! The rooms are large and comfortable! Fantastic! I highly recommend this hotel!

Was this review helpful? Yes
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review

Dear Ayala-Tal-Caspi, thank so much for your nice review and for recommending our hotel to all TripAdvisor's users! We are happy that you enjoyed your stay with us, appreciated the UNA Maison atmosphere, the cleaness and the size of our rooms. Guests' satisfaction is our main goal! We really hope to have the pleasure of welcoming you back in a... More 

Beirut, Lebanon
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 17, 2015

im a frequent traveler, and i only go to 4 or 5 stars hotel, you will feel at your home at una maison for many reasons: 1- very good location, just next to the main attractions, duomo, galeria etc... and shopping places... and the train stop. 2- very welcoming staff, they even has small bowls with candies etc.. umbrellas when... More 

Was this review helpful? Yes 1
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review

Dear Abir N, thank you for your marvellous comment published after your recent visit to our Maison. We could not be happier to know that that your stay was perfect in every sense! In particular, we would like to thank you for your great words deserved for our staff, we work hard to have reviews like this! Thank you again... More 

New Orleans, Louisiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 12, 2015

We only had 2 days in Milan and I wanted to make the most of it so we decided to stay near the duomo. Most properties were much more expensive so I went with UNA Maison and I'm really happy I did! The location could not have been better! Step out the door and walk half a block to the... More 

Was this review helpful? Yes
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review

Dear "iloveitaly360", How to say thank you for such kind and in-depth review about your recent stay with us! We are really delighted to read that it has been memorable and gratifying, not only for the room or the fabolous location, but most of all because you were impressed by the service and the welcome provided by the entire team!... More 

Contributor
15 reviews 15 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 12, 2015

We choose this hotel mainly for the location, only few steps from the Duomo and Galleria Vittorio Emanuele II. The hotel is small, but very well kept and stylist. The staff are very friendly and helpful. Breakfast is served by the room service only and it was very well worth the price.

Was this review helpful? Yes 1
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review

Dear Casper V, thank you for your nice review. It is a great pleasure to find that you were impressed by our standard of service as well as the room and the breakfast. It is always motivating to read reviews such as yours. Again, thank you for your feedback. We hope that we will become your hotel of choice in... More 

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