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UNA Maison Milano

4.0 of 5 Via Mazzini 4, 20123 Milan, Italy
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Certificate of Excellence 2014
UNA Maison Milano
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UNA Maison Milano
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657 reviews from our community

Traveler rating
    470
    159
    21
    2
    5
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111
362
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76
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Jakarta, Indonesia
Contributor
16 reviews 16 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars NEW

I stayed at this hotel with my mother and younger brother for 4 nights in a Junior Suite room. Our stay was very comfortable as the room was large with a separate living room where I stayed on the extra bed. The hotel felt more like a service apartment and is located in a very strategic location in central Milan.... More 

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Milan, Italy
Top Contributor
68 reviews 68 reviews
62 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff were very very warm, friendly and helpful. Our room was very spacious with large bath. The location was perfect, 3 mins walk to the Duomo and museums. It was a home away from home for us. We would return to this hotel again and again.

Was this review helpful? Yes 2
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review

Dear Courtney L., Thank you for choosing UNA Maison and many thanks for your amazing review! We are happy to know that your stay met with your expectations. Me and all the staff are looking forward to welcome you again in your new "home" in Milan. Warm Regards, The Management More 

Helsinki, Finland
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location is great and staff very friendly and helpful. Excellent points for this, BUT previous visitor of our executive room left awful cigarette smoke that cannot be eliminated by chemicals. Unpleasent smell is irritating and should not occur at this quality of property. Olli, Finland

Was this review helpful? Yes 6
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review

Dear Olli M, thank you for giving us your feedback about your recent stay at our hotel and thank you for the nice comment about our staff and our unbeatable location. I do apologize for the inconvenience at the check-in and I would like to inform you that our Maison is a no-smoking hotel, with only few rooms where smoking... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff was warm and friendly, the accommodations were chic and comfortable, the hotel is close to the Duomo, restaurants and shopping. I would highly recommend UNA Mason and plan to stay there again next year. It's a hotel that feels like home in a big city.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review

Dear Rona K, thank you very much for sharing with us your nice review. We are glad that you enjoyed your stay and appreciated our intimate atmosphere. Me and all the staff hope to see you again for your next visit in MIlan! Kind Regards, The Management More 

hong kong
Contributor
19 reviews 19 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed at UNA Maison on a number of occasions and it has quickly become my favourite hotel in Milan. The hotel is clean, room spacious, location convenient, service attentive. It has easy access to the subway station and duomo is only a stone throw away. The price is very reasonable compared to other hotels near/in the shopping area.... More 

Was this review helpful? Yes 2
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review

Dear "Rawsmoothie", Thank you for your wonderful review and for choosing UNA Maison as your preferred hotel in Milan! We are glad that you enjoyed your last stay and we are already looking forward to your next visit. Kind Regards, The Management More 

Milan
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 23, 2015

Una Maison has a great location and the best, most helpful staff I have ever encountered at any hotel in the world--unbelievably great. On the downside the room was a bit spartan, although immaculately clean--rug needed to be replaced and paint touched up. And the smell of toast filling the hall in the early morning is unpleasant. Small complaints compared... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review

Dear "H4745EJelizabethl", thank you so much for this wonderful review! We are glad to know you had a pleasant experience with us, thanks to our great location, close to all the main attractions of the city. Thank you also for the amazing comment deserved to our staff: be sure that I will share it with all of them! We really... More 

Sydney, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 21, 2015

The title of this review came from a comment by one of the staff helping us one day during our stay. It sums up the quality of our experience. The hotel staff were really friendly and helpful all the time. We asked different things such as recommending a local coffee shop, restaurant, directions, organising taxis etc and they were consistently... More 

Was this review helpful? Yes 4
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review

Dear Gavin05, thank you for choosing UNA Maison for your last stay in Milan and many thanks for your wonderful review. We are very pleased to read your kind words, mostly about our Staff that was very friendly and helpful to each request. We are happy also to learn that you had a memorable stay and that you felt like... More 

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 11, 2015

I would assume that all hotels provide free bottled water for their guest but not at UNA. I had to buy water from outside which is quite inconvenient. But other than that the service and staffs are amazing. They are very helpful, friendly and informative especially in giving directions, suggestions on where to go and to eat especially when I'm... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review

Dear Tryjadi, first of all let us thank you for the time spent to share your amazing review of your last stay at UNA Maison. We are glad to know that our Hotel has been up to your expectations and that you spent a pleasant holiday with us. We are looking forward to welcoming you in the near future and... More 

Hong Kong Region, China
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 8, 2015

Excellent location and friendly staff. We have a junior suite which is reasonably priced. The room is spacious, clean and newly refurbished. The shower was disappointing because of the water leakage problem. The rubber tubing inserted on the edge of the shower door is torn. Basically very joint in the glass shower is leaking. My wife and I had to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review

Dear Anthony T., thank you for dedicating your time to write a review on the UNA Maison Milano. I am delighted to hear that you enjoyed our location and our friendly staff. I am sorry that everything was not perfect in the room and be sure that thank to your feedback, we will try to solve the problem very quickly.... More 

Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 5, 2015

Everyone was very helpful and offered great recommendations on places to eat(even made reservations for us) and things to do. The location was great for shopping, they offered myself a map with just shops and my husband a map with everything else! The breakfast was amazing, with so much food. They also gave us a complimentary bottle of Champagne because... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review

Dear Janam846, thank you for sharing your experience at UNA Maison. What an honour to be picked as the place to spend your honeymoon! All our staff try their best to leave to guests nice memories of their stay with us and we could not be happier to know that you will recommend our hotel to all your friends. We... More 

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Additional Information about UNA Maison Milano

Address: Via Mazzini 4, 20123 Milan, Italy
Location: Italy > Lombardy > Milan > Centro Storico
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — UNA Maison Milano 4*
Number of rooms: 27
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Also Known As:
Una Maison Milano Hotel Milan
Hotel Style:
#3 Romantic Hotel in Milan
#4 Luxury Hotel in Milan
#6 Family Hotel in Milan
#12 Business Hotel in Milan

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