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All 432 Milan hotels

Crowne Plaza Hotel Milan City

4.0 of 5 Hotel   |   Via Melchiorre Gioia 73, 20124 Milan, Italy
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Ranked #53 of 432 hotels in Milan
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 weeks ago
Kdano D Lutry, Switzerland
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503 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Lutry, Switzerland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The service in all areas of hotel was SUPER! Rooms had all amenities although we couldn't get the safe to work and they had in-room coffee but it was an electric tea kettle and instant coffee. Breakfast was great - big selection of items including pancakes, scrambled eggs and bacon for us Americans. One complaint is that the rooms were... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Milan City, responded to this review

Dear Kdano D, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re very sorry you were not satisfied with the size and condition of the room as well as the bathroom. The feedback we receive from our valued guests, like you, enables... More

5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 9, 2014

Lovely hotel and staff, however it was very hot in the rooms as they turned the air conditioning off for the winter and it was really noisy during the night with the window open as it is on the busy road with heavy traffic 24/7. Good overall experience though.

Was this review helpful? Yes 2
14 reviews 14 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 5, 2014

Stayed her before but learned from last time to reserve a backyard room. Road side rooms are noisy due to 24 hours traffic. Very friendly staff, breakfast buffet is okay though ample. Clean room. Nice hotel bar with smoking facilities in the next to it located garden. Many restaurants and coffee bars in the neighborhood. Will come back for sure.

Was this review helpful? Yes 2
Athens, Greece
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 28, 2014

I visit Milano 1 or 2 times per year for business reasons. I always stay in the same hotel in Piazza Duomo but this time was fully booked. I booked in CP Milan City. I rarely stay in international branded hotels. Most of them are impersonal, boring, not flexible, not inspiring. One of the things that matters most in hospitality... More

Was this review helpful? Yes 1
Pellegrini_Luciano, Direttore at Crowne Plaza Hotel Milan City, responded to this review

Dear Mr Villa I woud first of all like to thank you for finding the time to write about your stay at our hotel, and to say how sorry I am to read your comments. Although many International Hotel Brands may give the impression you describe in your message, we, at IHG, tend to pride ourselves that with rigourous training... More

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 26, 2014

We arrived from Venice at the Centrale Train station and it was just a 5 mins walk from the station to Crowne. Crowne also has a metro station right downstairs that takes you to all major tourists attractions within a few stops in under 15 to 30 mins. Buy a Metro 2 or 3 days pass and that will take... More

Was this review helpful? Yes 2
Duluth, Georgia
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 24, 2014

My and my boufriend stayed here for New years (which turned out not to be so great.) The hotel was a good choice, quality in the rooms and finishes around the hotel. The staff was nothing to write home about but we did have a wonderful bartender that served us nightly. He was excellent. The room was on a high... More

Was this review helpful? Yes 1
Northville, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 23, 2014

The staff was wonderful... The room were very comfortable, decorated nicely, with modern conveniences. The service all around was excellent. Try to get a room facing the courtyard and not the street. The access to the metro was perfect and easy to get to anything in the city

Was this review helpful? Yes 2
Belo Horizonte, MG
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 6, 2014

I was driving to Milan and spent one night in the city before returning my rental car at the airport the next day, so adequate parking was a must for me. I made a last minute reservation and the deciding factor was the reasonable parking rate (10 Euros a day) for Milan. The hotel isn't in the most charming area... More

Was this review helpful? Yes 1
Ipswich, United Kingdom
Top Contributor
95 reviews 95 reviews
41 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 3, 2014 via mobile

Stayed here for 5 nights on a business trip. Had been booked as part of a conference so they didn't know I was a platinum member. As soon as I presented my platinum card I was offered an upgrade, had suitable welcome and additional points benefit. Hotel is a great location for the Metro and the central station, but is... More

Was this review helpful? Yes 2
the netherlands
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed February 3, 2014

I wasn't so happy with this hotel. Bathroom was not newly build (doorknobs lose), remote control didn't work. Also to get miles and more (Lufthansa) you have to join a IGH rewards club. I ended up never getting my miles and more point but IHG points which are worthless. Breakfast was nice

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Pellegrini_Luciano, Direttore at Crowne Plaza Hotel Milan City, responded to this review

Dear guest thanking you for your comment, sorry I've found some inefficiencies in our hotel. The attention to detail is important to us, everything has been chosen with the utmost care, and our maintenance Mauro every day to check that everything works and is adequate to our standards. The hotel was opened in 2008 by collaborating with vendors such as... More

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Additional Information about Crowne Plaza Hotel Milan City

Also Known As:
Crowne Plaza Milan
Address: Via Melchiorre Gioia 73, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Milan
#35 Luxury Hotel in Milan
#35 Family Hotel in Milan
#47 Business Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Milan City 4*
Official Description (provided by the hotel):
The Crowne Plaza Milan City is a newly built superior 4 star hotel located in the City business district of Milan and close to the Central Railway Station.Sondrio subway station (yellow line) is aside the hotel to reach the main city attractions like the Cathedral, La Scala Opera House, Sforza Castle.Easy access to the shopping areas of both the 'Fashion District' and Corso Buenos Aires and to the nightlife of Corso Como, full of fashion lounge bars and restaurants. The new Exhibition Centre in Rho/Pero, so as Fieramilano Convention Center are easily reachable by public transportation (red line subway).The Crowne Plaza Milan City boasts totally soundproofed rooms with a stylish design(81 standard rooms, 18 superior rooms, 7 junior suites and 3 family rooms) equipped with WI-FI internet connection, LCD flat screens with DTT Network and Pay-per-View movies system. The hotel also features a fitness center on the roof with view on Milan's skyline with wellness area and saunaCongress facilities up to 120 delegates (including an Executive Boardroom for up to 10 people) equipped with WI-FI and latest technological equipment.Restaurant with international and typical cuisine, and a cosy bar overlooking Hotel s Winter Garden . ... more   less 
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