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Crowne Plaza Hotel Milan City

#56 of 434 Hotels in Milan
Certificate of Excellence
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Via Melchiorre Gioia 73, 20124 Milan, Italy
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1 room 1 guest
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Crowne Plaza Hotel Milan City
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751 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas, Nevada
Level Contributor
285 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here on our last night in Italy because it was close to the train station and close to the attractions we wanted to visit before leaving. The hotel was spotless, and the staff was very polite (except for one gal at the front desk). Rooms are big for European rooms, and beds were comfortable. The metro station is... More 

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Maryland
Level Contributor
88 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We needed a hotel for an overnight after our long train ride from Roma Termini to Milano Centrale, and before a trip to Malpensa the following afternoon. This modern hotel is walking distance about 3-4 blocks due west from Milano Centrale. The hotel provides all the basic necessities and a few amenities for a good overall value. The immediate area... More 

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London
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Family room with adjoining doors great idea. Clean, big rooms, comfortable beds and very friendly and helpful staff. 10 min walk from Central station. 40 min walk to La Scala and Milan Cathedral. Pre-booked direct for best deal.

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San Francisco
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 22, 2015

My husband and I stayed at this hotel as we are Platinum Elite members with IHG and we were told that this was the nicest IHG property in Milan. The hotel itself is located a few blocks from the central train station (you can walk, I did with luggage, while pregnant) but doesn't seem to be in the best neighborhood.... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Milan City, responded to this review

Dear Davis00, Thank you for selecting our hotel for your recent trip to Milan and for writing such a candid and detailed feedback about your stay. As an IHG Rewards Club Platinum member, your review is important to us as it will help us monitor the things we need to improve on and the things we are good at. Thank... More 

Greater London, United Kingdom
Level Contributor
44 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed July 22, 2015

30 minutes by coach from Linate airport (costs 5 euros per way) to the Central Station and this hotel is located approximately 5 minutes walk from the Central Station. Right beside the hotel is the metro stop Sondrio. Around the area there are shops and restaurants. Just 5 stops from Sondrio (on the metro) is Duomo which is Central Milano... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Milan City, responded to this review

Dear MissD787, Warm greetings from the Crowne Plaza Milan City. It is good to know you found our location convenient for your lodging needs. Thank you for recognizing the cleanliness of our rooms and for noting our friendly staff. On the other hand, we apologize for failing to deliver on room service. Your feedback has been raised to the proper... More 

Sydney, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 19, 2015

Reception very helpful and accommodating At the time we were there restaurant closed and reliant on bar. Food was very average and bar area was empty Room was small and air conditioning was typical Northern European. Simply cannot cope with warm days over thirty degrees. Very hot nights. Went back to bar once more and really felt we were creating... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Milan City, responded to this review

Dear MandB95, Thank you for taking the time to review our property. I am pleased to note that you found the reception staff very helpful and accommodating. Our hotel is committed to providing our guests with the highest quality services and facilities. It is regrettable that you were disappointed with room temperature, restaurant closure as well as the poor service... More 

Mssachusetts
Level Contributor
137 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed July 19, 2015

We stayed here for 4 nights in July. The location was very convenient - there is a subway stop right in front of the hotel. The rooms were small but nice and clean. Our only complaint was how poorly the air conditioning worked for the first several nights we were there. It was unusually hot in Milan and the AC... More 

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Chester, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed July 13, 2015

My husband and I travelled to Milan for our wedding anniversary, the hotel was great! Clean, good breakfast and more than accommodating staff. The rooms were well equipped with good air conditioning (much needed in the summer heat!) Good strong shower and comfy beds! The staff were more than happy to advise restaurants and places to visit and would always... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 13, 2015

Our stay was only one night. The staff was nice. The hotel was clean. Free parking was available inside their gate. The Metro entrance was adjacent to the hotel - very convenient. P.S. this has nothing to do with hotel but, be careful if you purchase Metro tickets from the underground newstand at the Sondrio station below the hotel -... More 

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Rome, Italy
Level Contributor
82 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed July 13, 2015

Clean beautiful hotel. Stayed in one of their family room that consists of two communicating rooms. One has a king size bed, the other has twin beds. Each room have TV, mini bar, iron & ironing board. 2 bathrooms identical to one another, each with 2 sinks, a tub/shower provided with bathrobe, towels, slippers, and shower necessities. Rooms have the... More 

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Staying in Stazione Centrale

Neighborhood Profile
Stazione Centrale
Central Station represents a bridge towards the future. Impressive skyscrapers and new age buildings stretch the skyline with the majestic Unicredit Tower cutting through. Surrounding it are large towers that define Piazza Gae Aulenti, where the fountain and the Monumento Trombe leave one breathless. A famous building of the district is the Vertical Forest, where the innovative materials and trees planted on the terraces are a unique mix of nature and man-made construction. In the district, there is the Monumental Cemetery, known for its antique tombs with sculptures portraying angels of commemorative scenes many will find touching.
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