We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Milan City

4.0 of 5 Via Melchiorre Gioia 73, 20124 Milan, Italy
Hotel website
Hotel deals
Special Offer
Save on Hotel Packages!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Certificate of Excellence 2014
Crowne Plaza Hotel Milan City
Professional photos View all
Browse nearby
Crowne Plaza Hotel Milan City
Write a Review

594 reviews from our community

Traveler rating
    227
    274
    70
    18
    5
See reviews for
69
202
47
181
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (594)
  • Mar-May only
    (128)
  • Jun-Aug only
    (155)
  • Sep-Nov only
    (173)
  • Dec-Feb only
    (138)
All months
Banbury, United Kingdom
2 reviews
5 of 5 stars Reviewed today NEW

Booked through ba.com, we've stayed in Crowne Plaza's before in Zurich. This particular hotel was very comfortable, clean, and the front-of-house staff very approachable, friendly and knowledgeable. The rooms are clean, spacious and very comfortable, the bed is fairly new and up-to-date. The bathroom was clean and functional, being freshly stocked with towels daily. The bar is very well stocked... More

Was this review helpful? Yes
Milan
1 review
5 of 5 stars Reviewed 5 days ago NEW

I am traveling to Milan during the last 4 years. the staff service, the location and the design allways brings me to choose again the Crowne Plaza Milan City. The professional staff that remain the same it's great!!

Was this review helpful? Yes
Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Surprisingly good service, typical Europe Hotel, smallish rooms, but well equipped, excellent breakfast, not your usual Continental only! For us South Africans, still very expensive! Heineken beer? 7 Euros!

Was this review helpful? Yes 1
luciano p, General Manager at Crowne Plaza Hotel Milan City, responded to this review

Dear “Mervin2013”, Thank you very much for your complimentary words regarding the Crowne Plaza Milan City Hotel. Comments such as yours make us strive to make your stay unforgettable and we always do our best in order to make you feel home even when you are in Milan. As you will have noticed during your stay, our Full American Buffet... More

Perth, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 6, 2014

Smallish room with wooden floors. The chairs in the room had some stains on and the curtains had marks on as well. Over all ok.The bathroom was clean with modern appointments. Room was a little noisy early in the early evening but did get quieter later in the evening. No milk supplied for hot drinks. Five Euros per person (town... More

Was this review helpful? Yes
luciano p, General Manager at Crowne Plaza Hotel Milan City, responded to this review

Dear “LBW58”, thank you very much for writing a comment on Tripadvisor related to your stay in Milan at Crowne Plaza Milan City Hotel. We are sorry to read that you were inconvenienced by some stains on the chairs and on the curtains which have been cleaned. Our housekeeping takes extreme to ensure the cleanness in our bedrooms, so thank... More

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 5, 2014

I had a junior suite here for a few days, great sized room, excellent tub/shower combo. Bathroom lighting was a bit dim. Restaurant was good, staff was polite/swift and accommodating. Close walk to shopping and restaurants, Train Station was 2 block walk or a short run on the subway which is located just outside the hotel entrance.

Was this review helpful? Yes 3
luciano p, Direttore at Crowne Plaza Hotel Milan City, responded to this review

Dear Guest I would, first of all, like to thank you for taking the time to write about your stay at the Crowne Plaza Milan City, and and to read your kind comments. It is so gratifying to read your comments and I will ensure that they will be shared with all the staff. It is comments such as yours... More

Boston, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 4, 2014

The hotel staff were welcoming and extremely helpful when assisting us with directions and nearby landmarks. The hotel itself was exceptionally beautiful considering the price we paid was quite low. Additionally, the breakfast service offered was more than what was expected as the options were varied and I can happily recommend selecting a room with the breakfast option, it's worth... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Milan City, responded to this review

Dear Laura W, Thank you for taking the time to post a review of our property. It is nice to know that you found our hotel modern and our breakfast selections suited your expectations. It is always hugely motivating on our end to receive positive remarks from our valued guests like you. I do hope that the next time your... More

Los Angeles, California
Contributor
11 reviews 11 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 4, 2014

We started our vacation in Milan and this hotel was our first stop. We arrived by train using the Malapensa Express from the airport. Once there, we had an option to take a cab or use the metro. Since we had a couple of heavy bags we chose the former. However, it is worth mentioning that their is a metro... More

Was this review helpful? Yes
2 reviews
2 of 5 stars Reviewed September 24, 2014

the AC is working poorly, the sweet rooms are small and not that clean, the service is good and the staff are great, but the rooms are horrible. i wouldn't recommend it for the price i would find better.

Was this review helpful? Yes
milcc, Manager at Crowne Plaza Hotel Milan City, responded to this review

Dear guest thanks for your comment, we're sorry you did not find the room to his liking, but far more serious than he found her clean. We attach great importance to cleanliness and security of the hotel. Every day I try to do the rounds of some of the rooms to make sure that everything is in order. We have... More

Amman
Top Contributor
111 reviews 111 reviews
29 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed September 22, 2014

We booked a junior suite for 300E without breakfast. Very small ,chairs are dirty,has nothing to do With a junior suite, very small room with 3 dirty chairs. The corridors are gloomy, dark, electricity off, no AC. Breakfast is poor.

Was this review helpful? Yes 1
milcc, Manager at Crowne Plaza Hotel Milan City, responded to this review

Dear Guest I would, first of all, like to thank you for taking the time to write about your stay at the Crowne Plaza Milan City, and for sharing your kind comments with us. I would like to inform you that we have taken your comments on board and I will be discussing them with the appropriate departments to ensure... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 22, 2014

stayed at the Crowne Plaza Milan City a number of times now and keep going back, clean rooms, friendly staff. Only nagative after so many stays, menu needs a revamp. Rooms can be a little warm but overall a great place to stay

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza Hotel Milan City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Milan City

Address: Via Melchiorre Gioia 73, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Milan City 4*
Number of rooms: 109
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Hotels.com, Travelocity, Priceline, Venere, Agoda, Despegar.com, Odigeo, Otel, TripOnline SA and Tingo so you can book your Crowne Plaza Hotel Milan City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Milan

458 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (187)
Viewed
Dining (6)
Viewed
Room/suite (59)
Viewed
View from room (7)
Viewed
Bathroom (34)
Viewed
Hotel & grounds (19)
Viewed
Other (62)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (183)
Viewed
Amenities (31)
Viewed
Junior Suite (39)
Viewed
Restaurants and Bars (17)
Viewed
Standard Double Twin Room (34)
Viewed
Superior Room with Balcony (39)
Viewed
The Hotel (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (89)
Viewed
Dining (11)
Viewed
Business center/function rooms (4)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (25)
Viewed
Bathroom (2)
Viewed
Other (35)
Hotels you might also like...
Check In Check Out
Price Your Stay