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Crowne Plaza Hotel Milan City

4.0 of 5 Via Melchiorre Gioia 73, 20124 Milan, Italy
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Certificate of Excellence 2014
Crowne Plaza Hotel Milan City
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651 reviews from our community

Traveler rating
    248
    306
    71
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    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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Greater Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

from the central railway station it takes 5-10 minutes walk to reach the hotel. Milan is easy to reach from Rome by train, it is what we did, it takes only 3 hours , very comfortable trip with the "italo" train. and it was also not too expensive. the hotel is in good standard and the staff was very friendly... More 

Was this review helpful? Yes 1
Luciano P, General Manager at Crowne Plaza Hotel Milan City, responded to this review

Dear Anton P., Thank you very much for taking time to write a comment on Tripadvisor related to your last stay at Crowne Plaza Milan City. It’s a pleasure for us to read that your overall stay at our property was to your liking, in particular that you liked the location of our Hotel. As you noticed during your stay,... More 

Coatbridge, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

About 5-10mins walk from railway/bus station. We got bus tickets on board our flight from Scotland. The bus journey took about 1hr-depends on traffic. There is an underground stop right outside the hotel. Couple of stops takes you into the centre. Very cheap to use and on time. All lines are coloured so easy to figure out which line goes... More 

Was this review helpful? Yes
Luciano P, General Manager at Crowne Plaza Hotel Milan City, responded to this review

Dear “Mags346”, thank you very much for your review posted on Tripadvisor related to your last stay at Crowne Plaza Milan City. It is a pleasure for us to read that our Hotel and our Services provided were to your liking as it was the location, in particular that you found our staff pleasant and helpful everytime. We would like... More 

Charlotte, North Carolina
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Me and my daughter decided to take a short trip to Milan to see the sites. My daughter is currently lives in the Hagues and decides to get in as much traveling as she could while in Europe. I came to visit from north Carolina. The hotel is fairly easy to get to from centraal station. You can either take... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Me and my daughter decided to take a short trip to Milan to see the sites. My daughter is currently lives in the Hagues and decides to get in as much traveling as she could while in Europe. I came to visit from north Carolina. The hotel is fairly easy to get to from centraal station. You can either take... More 

Was this review helpful? Yes
Luciano P, General Manager at Crowne Plaza Hotel Milan City, responded to this review

Dear Kathy D., We would like to thank you very much for taking time to write a comment on Tripadvisor related to your recent stay at Crowne Plaza Milan City. We are pleased to read that our Hotel and our services were to your liking, in particular the location of our Hotel. With regards to room 304 where you were... More 

Contributor
18 reviews 18 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is 10 min walk to train/bus stain, and 5 stops away from Duomo on the train. Our room was very nice, modern decor. Spacious bathroom and many windows. It has a small fitness center and saunas. The staff was very friendly and helpful. The breakfast was around 18€ pp. We recommend this hotel for ease of transportation, nice... More 

Was this review helpful? Yes 1
Luciano P, General Manager at Crowne Plaza Hotel Milan City, responded to this review

Dear “Imhamel”, Thank you very much for choosing Crowne Plaza Milan City for your last stay in Milan and for taking time to write a comment on Tripadvisor. We are pleased to read that your overall experience at our property was to your liking and that you found our Staff very friendly and always ready to help you whenever you... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

there are no anything good.. the room is very very noucy ...... thay told the breakfast is included with my room after that thay charg my 40 € without method when thay talk to me...i'm not gunna choce this hotel agin

Was this review helpful? Yes 1
Luciano P, General Manager at Crowne Plaza Hotel Milan City, responded to this review

Dear “Kolyo”, Thank you very much for choosing Crowne Plaza Milan City for your last stay in Milan and for taking time to write a comment on Tripadvisor. Further to your inquiry, we would like to point out that your double room was booked for single occupancy and was therefore priced for one person. The additional charge was for the... More 

Sofia, Bulgaria
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 weeks ago

The hotel is worse than a few years ago. Very Noisy from the street. cold room and bathroom. The window did not close perfectly and thus all the noise from the street could be heard inside. Would not stay there again.

Was this review helpful? Yes
Luciano P, General Manager at Crowne Plaza Hotel Milan City, responded to this review

Dear “Julia Y”. Thank you very much for taking time to write a comment on Tripadvisor related to your last stay at Crowne Plaza Milan City Hotel. We are sorry to read that your overall stay at our property was not to your liking, and that the fact that your window did not close properly made the room cold and... More 

Senior Contributor
30 reviews 30 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was a little nervous after booking this hotel as some reviews suggested that the hotel was in a bad area.... I have to say I was very pleasantly surprised. In honesty I didn't really see too much of the local area as the hotel is conveniently located on top of the metro station! So convenient. It's 5 stops to... More 

Was this review helpful? Yes
Luciano P, General Manager at Crowne Plaza Hotel Milan City, responded to this review

Dear “Rhiana S”. We would like to thank you very much for taking time to write a comment on Tripadvisor related about your last stay at Crowne Plaza Milan City. We are pleased to read that you enjoyed your overall stay at our property and that you liked the location despite previous reviews. Thank you for clarifying this point for... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed at this location at the beginning of October, 2014. We flew in from the US, and as is often the case, we arrived at the hotel around 10:30 in the morning. The desk manager apologized for not having an upgraded room available at that time of morning, but I told him that for our 1 night stay, a... More 

Was this review helpful? Yes
Luciano P, General Manager at Crowne Plaza Hotel Milan City, responded to this review

Dear “Tom16306”, We would like to thank you very much for taking time to write a comment on Tripadvisor related to your stay at Crowne Plaza Milan City during last October. We are pleased to read that you enjoyed your overall stay at our property and that you appreciate the room upgrade made on your 2nd night stay with us.... More 

London
Top Contributor
50 reviews 50 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nothing particularly special about the hotel but it was comfortable. I have stayed here a few times on business and it is a bit cheaper than some of the other options. The rooms I have had on the eighth floor are small - a bit claustrophobic - and the bathroom is small There is no bath Breakfast is very mediocre... More 

Was this review helpful? Yes
Luciano P, General Manager at Crowne Plaza Hotel Milan City, responded to this review

Dear “BAStravellers”, Thank you very much for taking time to write a comment on Tripadvisor related to your last stay in Milan. We are pleased to read that you enjoyed your overall stay at Crowne Plaza Milan City and that all our services were to your liking. We are sorry to read that the room we gave you was somewhat... More 

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Additional Information about Crowne Plaza Hotel Milan City

Address: Via Melchiorre Gioia 73, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Milan City 4*
Number of rooms: 109
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Also Known As:
Crowne Plaza Milan
Hotel Style:
#15 Spa Hotel in Milan
#21 Family Hotel in Milan
#35 Business Hotel in Milan
#38 Luxury Hotel in Milan
#71 Romantic Hotel in Milan

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