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Hotel Cruise

4.0 of 5 Via Carducci, 3, 22070 Como, Italy
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Certificate of Excellence 2014
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408 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Cannes, France
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 1, 2014

Very confortable hotel, good price, free parking and wifi, excellent breakfast and helpful staff. A little bit out of the way, but for car travellers, not a problem (10 minutes to Como center). Probably much better value and higher confort than anything in the same range in the city center. Will return without hesitation.

Was this review helpful? Yes 1
admin_HotelComo, Sales & Marketing Manager at Hotel Cruise, responded to this review

Dear Phil1100, Many thanks for your lovely review! We are thrilled to hear you enjoyed your stay with us and that you will return again in future; your loyalty is a true honour for us. Thank you for praising our staff and buffet breakfast – I will certainly pass these comments on to the whole team. Kindest regards, Barbara Puritani... More

Bloomfield Hills, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 29, 2014

Excellent hotel facilities. The room are large, very nice bathroom. Excellent breakfast. Location is not great but if you are traveling by car the location is very close to Como, Lugano and about 35-40 minutes drive to Milan center.

Was this review helpful? Yes 1
admin_HotelComo, Sales & Marketing Manager at Hotel Cruise, responded to this review

Dear Yahya A, Thank you for your great review! It’s a pleasure to hear you enjoyed the room and our popular buffet breakfast. I will be very happy to share your comments with the whole team. We very much look forward to welcoming you here again in future. Kindest regards, Barbara Puritani Sales & Marketing Manager More

Grimbergen
Top Contributor
68 reviews 68 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 20, 2014

booked the hotel on our way from Belgium to Southern Tuscany just after crossing the Gotthard tunnel on a busy saturday later afternoon, over the phone. very friendly and polite service in perfect English and warm welcome when we arrived around 8 PM the hotel is in a strange location, not that easy to reach, in the middle of what... More

Was this review helpful? Yes 1
admin_HotelComo, Sales & Marketing Manager at Hotel Cruise, responded to this review

Dear fvs1308, Thank you for your wonderful review. It’s a pleasure to hear you found our hotel chic and a comfortable stop-over and that you found our staff to be friendly. We are also very pleased to hear you enjoyed our restaurant and our popular buffet breakfast. We are very sorry you encountered difficulties in finding our hotel; this information... More

Birmingham UK
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed August 19, 2014

Cruise hotel is perfect as a hub to visit other attraction places like , Milan, Lugano and Como lakes. Found the staff very helpful and friendly. The quality of the room is awesome to be honest. The bed and pillows were just fine.I loved this hotel as was perfect for all our needs. Location is not that great but the... More

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admin_HotelComo, Sales & Marketing Manager at Hotel Cruise, responded to this review

Dear DegusRast, Thank you for your lovely review! We are thrilled to hear you enjoyed your stay with us and that you would certainly stay here again, I will be honoured to share your positive comments with the whole team. Thank you for praising our staff, we strive to ensure all our guests have a memorable stay with us and... More

Sint Annen, Groningen, Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 8, 2014

We travelled by car from the Netherlands to Rome and in the evening of our first traveling day we reached Como and saw the Cruise Hotel in the distance. We tried our luck and drove in to the parking area. Staff was friendly, we got a nice and quite room and although it was already after 10 pm, a great... More

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admin_HotelComo, Sales & Marketing Manager at Hotel Cruise, responded to this review

Dear Jeroen_Si, Many thanks for your wonderful review! We are delighted to hear you appreciated the essence of what we strive to ensure: warm hospitality, restful sleep, good food in a modern yet comfortable atmosphere at a stones-throw from the motorway. We very much look forward to welcoming you here at Hotel Cruise, perhaps on the way back from your... More

Helsinki
1 review
2 of 5 stars Reviewed July 14, 2014 via mobile

Stayed in the hotel for four nights. Had paid for dbl + extra bed in advance. Upon arrival to the hotel we were informed that we have to pay extra for extra bed, which we had already paid for. Bought a mattress in the nearby supermarket. The hotel also promoted free wifi. During the stay the wifi did not work.... More

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admin_HotelComo, Direttore generale at Hotel Cruise, responded to this review

Dear Thom34, Thank you for your review. So as to avoid any misunderstandings with other TripAdvisor readers we would like to clarify that you did not prepay for any extra bed. After upgrading you to a Superior room we explained that your confirmation stated 2 adults plus 1 child aged three for which it clearly stated baby cot €10 to... More

Ramat Gan, Israel
1 review
4 of 5 stars Reviewed July 14, 2014

at the periphery of Como, nice hotel with friendly staff, nice, clean, large and quite rooms , the air condition was ok. a nice bathroom with all you need. good breakfast. in 10 minutes you can get Como center. the hotel is in a very good position regarding to main roads to Malpensa airport, Milano, or Switzerland

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admin_HotelComo, Direttore generale at Hotel Cruise, responded to this review

Dear elisorin, Thank you for your positive review and for having shared your opion with other TripAdvisor readers. The Cruise team very much looks forward to welcoming you here again in future. Kindest regards, The Management More

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 3, 2014 via mobile

Very clean and friendly hotel with hospitable english speaking staff, large well furnished and equip rooms incl 50" Smart TV and Wifi, great for a stop over between main resort destinations.. Close to the Autostrada, but a little too far from Como for a walk or quick drive to the centre, with little to do within walking distance. Essentially, you... More

Was this review helpful? Yes 1
admin_HotelComo, Direttore generale at Hotel Cruise, responded to this review

Dear Justin D, Thank you for your detailed review and for you constructive tips that we will certainly take into consideration should there be any future projects involved. We are very pleased to be referred to as an “excellent stop-over destination” and that you appreciated the room and our hospitable staff. We look forward to welcoming you here again in... More

Miami, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 20, 2014

Pros: Francesco at the front desk was stellar at accommodating. Amenities were modern and clean rooms. Cons: No pool, costly cab rides to main square and limited dining within walking distance. Air conditioning was semi-functional so given it's usually cool at night, we opened up the window. An acceptable exchange given the hotels closer to the center are older and... More

Was this review helpful? Yes 1
admin_HotelComo, Direttore generale at Hotel Cruise, responded to this review

Dear coast2coa, Thank you for your review. We will be very pleased to pass on your positive comments to our new Front Desk staff member, Francesco. It’s a pleasure to read that you consider Hotel Cruise good for a quick stopover given the vicinity to the motorway which connects Milan and the nearby Swiss border. Cabs are indeed quite costly... More

Dhahran, Saudi Arabia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 20, 2014

Whenever I come to Como area, I prefer to stay at Cruise hotel where the location is perfect as a hub to visit other attraction places like Fox Town, Serrvalllie Designer Outlet, Milano, and of course Lugano and Como lakes. The staff is very friendly, and the quality of the room is excellent. It is adjacent to a shopping mall,... More

Was this review helpful? Yes
admin_HotelComo, Direttore generale at Hotel Cruise, responded to this review

Dear Yaagoub, Many thanks for your great review. We are extremely pleased to hear you are one of our valued regular guests and that you make the most of the location to visit nearby designer outlets. We are also very pleased to hear you found our staff to be friendly and the room “excellent”. The Cruise team looks very much... More

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Additional Information about Hotel Cruise

Address: Via Carducci, 3, 22070 Como, Italy
Location: Italy > Lombardy > Lake Como > Como
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Cruise 4*
Number of rooms: 218
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Also Known As:
Cruise Hotel Como
Hotel Cruise Como, Italy - Lake Como

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