We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Cruise

4.0 of 5 Via Carducci, 3, 22070 Como, Italy
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
Hotel Cruise
Professional photos View all
Browse nearby
Hotel Cruise
Write a Review

425 reviews from our community

Traveler rating
    128
    214
    48
    25
    10
See reviews for
74
161
10
101
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (425)
  • Mar-May only
    (90)
  • Jun-Aug only
    (142)
  • Sep-Nov only
    (125)
  • Dec-Feb only
    (68)
All months
Luxembourg
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one night at Cruise and all worked great, the front desk was very professional, the room large in a very good status and the breakfast complete and comfortable, parking just in front of the lobby. The only issue experienced was the wi-fi, too slow to check even the web mail.

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Cruise, responded to this review

Dear SilverWin, Happy New Year! Thank you for your review and for your positive and constructive comments. I will be very pleased to share your feedback with the whole team. With regards to wifi issues I am very sorry for the inconvenience, I hope you will accept our most sincere apologies for the annoyance; we are currently working on significantly... More 

Castleford, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

More of a business hotels than a holiday hotel. A bit like a Travelodge. Every clean. Quite a way from the lake, approximately 7km. Good breakfast variety, if a little bit cold, and have to hunt for the milk

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Cruise, responded to this review

Dear Wify73, Thank you for your review. I am very pleased to hear you found our hotel clean and that you appreciated our breakfast. Hotel Cruise is indeed a business hotel more of a holiday hotel because of the vicinity to the highway. We look forward to welcoming you here again in future. Kind regards, Barbara Puritani Sales & Marketing... More 

Lincoln, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed November 23, 2014

We used this hotel for an overnight stop en route to Florence. We had had a long journey and arrived at 22.50hrs, they serve meals in the room up until 23.00hrs and the receptions was so kind in ensuring that we could place an order. I do not think the food we chose was a good reflection as it was... More 

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Cruise, responded to this review

Dear DH150275, Thank you for your review and for being so thorough. We are very sorry you did not like the quality of dinner; we have passed this information onto our Food & Beverage Manager. We are however very pleased you appreciated our popular buffet breakfast, the friendly reception staff and the very large suite. The Cruise team looks forward... More 

Long Island, New York
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 15, 2014

I continue to stay at this hotel for the reasons outlined in my previous posts namely convenience and great value. The rooms are fairly large but are begining to show their age. I will share two positives and two negatives, The postives: 1) On this trip I arrived several hours before the regular check in time and the front desk... More 

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Cruise, responded to this review

Dear 87LSC, Thank you for your review and for your constructive criticisms. We are thrilled to hear you found the front desk staff to be helpful. With regards to internet, we are aware of the problem and we are working on improving the service to make it much more efficient. As for the TV options, we have passed this information... More 

Corfu, Greece
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 15, 2014

I have used Hotel Cruise as a stop off point for our trips to and from Greece. The first time we had broken down in Strasbourg and I had 2 rome booked for myself and my business partner and spouses, I could not make it and the AA phoned to explain so even with this they still charged me for... More 

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Cruise, responded to this review

Dear Alan G, Thank you for your review. I am very sorry about the various mishaps you encountered while travelling, however, as a hotel we have to respect our internal cancellation policies which are clearly stated on reservation confirmations. Please be informed that we have exceptionally extended your reservation to the end of this year. Should you wish to make... More 

Blackburn, England, United Kingdom
Top Contributor
53 reviews 53 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 30, 2014

Myself and my partner booked a weekend break in Como and decided to stop at the Cruise. Unfortunately there was a problem with our hire car so we had to get the bus from Bergamo airport to Milan centre and then get a taxi to another train station which was direct to Como. The hotel is situated a couple km's... More 

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Cruise, responded to this review

Dear Lee E, Thank you for taking the time to write such a detailed review! We are pleased to hear you liked the hotel and that you found our staff to be friendly. Hotel Cruise is indeed suitable for business trips or for short stop-overs as having a car to reach the lake front is a must. Thank you for... More 

Chelmsford
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 23, 2014

Very grand and impressive on arrival with lots of car parking just outside Como. Staff seemed a little grumpy and lazy in the bar and reception. had to keep asking for a bar man to come and serve our group or 40. He'd keep nipping off to sit down round the back, which is a shame as we wanted to... More 

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Cruise, responded to this review

Dear Andy A, Thank you for your review. I am very sorry for the bad attitude you perceived from our bar and reception staff; I will duly pass this information on to the head of departments so that their behaviour is rectified and more training is dedicated to our staff. I hope you will accept our most sincere apologies for... More 

Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 20, 2014

We stayed here as we were travelling up to France from further South in Italy. The hotel itself is great with really helpful and polite staff. Breakfast is plentiful but can get quite busy. I would say it is more of a business hotel or a stop over type hotel rather than somewhere to stay for a few days. It... More 

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Cruise, responded to this review

Dear MalcomEB, Many thanks for your wonderful review! We are delighted to hear you enjoyed your stay with us and that you liked the buffet breakfast, our polite staff and the spacious room. I will be happy to share your comments with everyone. The Cruise Team looks forward to welcoming you here again soon in future. Kindest regards, Barbara Puritani... More 

Top Contributor
53 reviews 53 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 11, 2014 via mobile

I stayed here for one night whilst in business in Como. The hotel was easy to find with sat nav and has loads of parking. All staff I encountered were very friendly and spoke good English. Rooms are modern, spacious and have all the amenities expected for this grade if hotel. The hotel breakfast was very good with a very... More 

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Cruise, responded to this review

Dear dorset-ha, Thank you for your lovely, detailed review. We are thrilled to hear you captured the true essence of what Hotel Cruise strives to be: efficient, modern and friendly. We very much look forward to welcoming you here again in future. Kindest regards, Barbara Puritani Sales & Marketing Manager More 

Shoreham-by-Sea, United Kingdom
Top Contributor
55 reviews 55 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 6, 2014 via mobile

Just off the motorway to Milan this is a good place to stay for the night. The staff are friendly and helpful and speak English. The bar food was OK, nothing out of this world, but filled a hole. The breakfast was good though with a good choice of options

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Cruise, responded to this review

Dear Adrian B, Thank you for your review and for your positive comments on our staff and breakfast. With regards to the bar, I have passed your comment on to our Food & Beverage Manager; I am sorry you did not get the chance to try our popular Cruise Restaurant open at night which serves local and regional specialties. The... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Cruise? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Cruise

Address: Via Carducci, 3, 22070 Como, Italy
Location: Italy > Lombardy > Lake Como > Como
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Cruise 4*
Number of rooms: 218
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Priceline, Hotels.com, Cheap Tickets, Despegar.com, TripOnline SA, Odigeo, Hotel.de, EasyToBook and Tingo so you can book your Hotel Cruise reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cruise Hotel Como
Hotel Cruise Como, Italy - Lake Como

613 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (123)
Viewed
Room/suite (39)
Viewed
Bathroom (14)
Viewed
Hotel & grounds (10)
Viewed
Dining (7)
Viewed
Other (53)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (443)
Viewed
Amenities (17)
Viewed
Executive Room (54)
Viewed
Executive Triple Room (55)
Viewed
Junior Suite (58)
Viewed
Restaurants and Bars (27)
Viewed
Standard Room with Garage (58)
Viewed
Suite (89)
Viewed
Superior Room (53)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Hotel & grounds (19)
Viewed
Dining (5)
Viewed
Room/suite (3)
Viewed
Other (20)
Hotels you might also like...
Check In Check Out
Price Your Stay