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All 32 Como hotels

Palace Hotel

4.0 of 5 Hotel   |   Via Lungo Lario Trieste 16, 22100 Como, Italy
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Ranked #8 of 32 Hotels in Como
A recent review
5 of 5 stars reviewed 2 days ago
michelle123311 Suffern, New York
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403 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Suffern, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Fantastic hotel! Location is wonderful. Terrific restaurants nearby. Hotel staff extremely helpful. We overslept first morning and missed breakfast. Inquired at front desk as to where we may purchase breakfast and was told to just go to bar area and Michelangelo would have breakfast prepared for us. Our room overlooked lake, extremely quiet and even though a little small-the room... More

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Mexico City, Mexico
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Even though is a classic hotel, it is completely renovated. The location us superb, in the very center of Como, almost everything is distance walking. Staff is friendly. There were two things I didn't quite like: first they don't have free wifi, for me it should be included in the room rate. Also the parking has an additional cost. Fanny... More

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Redding, California
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here one night and were placed in one of there newer remodeled room. Although small, it was well laid out and comfortable. Bed was a king and the bathroom was good. We had a great view of the lake (but our window only open part way). The staff was very helpful and efficient and the temperature control was spot... More

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Contributor
20 reviews 20 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is in a lovely location facing Lake Como.The staff is excellent and very helpful.The area is nice and very safe .WiFi is not available except for a charge.Make sure to take the boat rides up the Lake-only a short walk away.

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Manchester, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Lovely hotel, but my stay was ruined by having to pay €12 per device to use their wifi. iPhone, iPad and PC for two people would be €72 per day!!!! Outrageous. Spoiled my visit. No joy by complaining at reception either. They just blamed "the management" for the decision. Come on management, time to start reimbursing displeased customers! €24 is... More

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GM_HBE_PAL, Direttore at Palace Hotel, responded to this review

Dear Spud30, thank you for your review. As explained before our wi-fi is an outsourced implant and therefore we have no choice but to charge for the use. When the contract expires soon, we will install free hi-speed wi-fi throughout the hotel. We prefer not to add the wi-fi cost to the room rates as not all guests use this... More

Contributor
14 reviews 14 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

A lovely hotel and the staff make it special but why oh why when you pay the rates for a five star hotel do you still have to pay for Wi Fi? Add it to the room charge or make it free like most hotels do but it sours the experience to have to cough up 13 euros more on... More

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GM_HBE_PAL, Direttore at Palace Hotel, responded to this review

Dear Bruce H, thank you for your review and positive feedback regarding lovely hotel and great staff. I will gladly share your thoughts with my cherished team. Please note our rates are absolutely 4-star and not 5-star as you mentioned. Regarding internet, as explained in previous replies, our wi-fi is an outsourced implant and therefore we have no choice but... More

Seaton, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We recently stayed in the Palace Hotel for 3nights and then 1night on our return journey home. The staff were extremely helpful and friendly , especially Simone on Reception . Our room 127 on the 1st Floor had been refurbished with a balcony and had fabulous views of the lake was extremely clean and comfortable and the buffet breakfast room... More

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GM_HBE_PAL, Direttore at Palace Hotel, responded to this review

Dear Janette B, thank you very much for your kind review. We are so pleased you enjoyed your stay with us at the Palace Hotel. Your positive feedback is greatly appreciated. I will gladly share your compliments with my cherished team. We look forward to your next visit to Como. Very best regards, Robert Webber - GM More

London
Top Contributor
76 reviews 76 reviews
34 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay at the Palace Hotel in Como and, from a walk around the town, think we made the best choice. It is worth paying the extra for a junior suite as it looks exactly as on the website (for a change!) and is beautifully equipped and comfortable. Also very quiet, even with the balcony door open,... More

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New York City, USA
Senior Contributor
44 reviews 44 reviews
37 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel has probably seen better days as it is in a prime spot facing Lake Como but has the feel of something of out the 1960s. The positives? The staff is all very professional and polite and are always quick to greet you and assist you. With one exception, when my family and I checked in at 12:30am, there... More

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GM_HBE_PAL, Direttore at Palace Hotel, responded to this review

Dear MFabulous, thank you for sharing your feedback during your recent stay at our Palace Hotel. May I firstly thank you for the compliments regarding service and location. I am so sorry to read about the inconveniences you encountered during your stay. The problem regarding wifi is beyond our control. Our wifi system is outsourced and therefore we are obliged... More

South Carolina
Contributor
17 reviews 17 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We just spent a few nights at the Palace Hotel. We loved the view of the lake and loved the location. Parking was onsite and was very easy. We didn't like that they charge for Wi-Fi. This was the only hotel on our holiday that charged for WiFi. The breakfast each morning was very busy no matter what time we... More

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Additional Information about Palace Hotel

Address: Via Lungo Lario Trieste 16, 22100 Como, Italy
Location: Italy > Lombardy > Lake Como > Como
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palace Hotel 4*
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Also Known As:
Palace Hotel Como, Italy - Lake Como

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