we have just stayed for a week to celebrate my birthday we were a little concerned by some of the reviews but were ver happy for all our stay a room with two beds as requesed no balcony but a great view of the Duomo outer shutters, double glazed big opening window then long nets and curtains on rails so... more

I just returned from a family trip to Lake Como. My family and I travelled from the USA and met with my in laws from India. We had a total of 3 deluxe rooms. The location is excellent and the rooms are ok however the service was terrible. The staff were not accomodating or friendly ( we were never greeted... more

We were amazed at how BAD the service was. Could not get anything in the room. Do not stay in this hotel - the service is bad. more

Worst lobby staffs. Room is big enough but big for nothing. Most of room space was wasted. Same thing for bathroom... even though bathroom was big, bathtub was located behind of door. After we took a shower, whole bathroom was flooded. really disaster!! There was some electric noise all over the night and we really couldn't sleep. It was nightmare!! more

My husband and I stayed in five different hotels in five different cities in Europe this spring, and this was the only one we were disappointed with. The location is great, of course. The lake is just across the street, and there are tons of restaurants and shops close by. And from the outside, the hotel looks beautiful. But the... more

Stayed at Palace Hotel on the banks of Lake Como. Took a room with a view of the lake and it was worth every penny. Stunning view on waking up in the mornings. Breakfast excellent, service efficient. Como was beautiful. We did Milan for just a day and it was wonderful, cant wait to go back there for longer. But... more

After a disappointing hotel in Venice, my husband was asking if the Palace Hotel would be like a palace, and referencing back to the mediocre reviews from this website, I told him that I highly doubted that. Boy was I wrong! From the exterior facade, to the beautiful lobby, amazing lake views, and the most unbelievable breakfast room, this hotel... more

We decided to stay in Como since we visited the area in November and some of the hotels in Bellagio were closed for the season. We were glad to have made this decision because we found plenty to occupy our time in Como and a day trip to Bellagio at this time of year was fine. The Palace is in... more

Central hotel, rooms poky, upgraded but still had shower not bath, great view of lake, breakfast ok, lots of money for not alot of value, bar expensive, better hotels in vicinity. ok if nothing else. more