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All 32 Como hotels

Palace Hotel

4.0 of 5 Hotel   |   Via Lungo Lario Trieste 16, 22100 Como, Italy
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69%
Ranked #6 of 32 hotels in Como
A recent review
4 of 5 stars reviewed 6 days ago
PBspecial San Francisco Bay Area, California
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371 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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English first
San Francisco Bay Area, California
Contributor
13 reviews 13 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is my second stay at The Palace in Como. I visit for work and this hotel is lovely, with a great location, lakefront view, and updated rooms. Pros: location is perfect and easy walking, great breakfast, updated bathrooms with outlets! (Something not common in Europe in bathrooms). And as I said, great view. Cons: no water bottles in the... More

Was this review helpful? Yes
GM_HBE_PAL, Direttore at Palace Hotel, responded to this review

Dear Guest, thank you very much for your kind review. I am pleased to read that you had a pleasant stay and enjoyed our newly renovated rooms. Your positive feedback is greatly appreciated. Looking forward to welcoming you back soon, Best regards, Robert Webber General manager More

Bryan, Texas
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

We were there three nights and while the staff seemed helpful at times, there were consistent problems with virtually everything. The free internet in the lobby never worked; there was not even a signal in the bar where it was supposed to work. The paid internet went out several times and did not connect with one computer at all. Other... More

Was this review helpful? Yes 2
GM_HBE_PAL, Direttore at Palace Hotel, responded to this review

Dear Guest, thank you for your review. I am very sorry to read that your stay was spoiled by several minor problems, however little they may be, our true nature is that to look into matters and do our best to put things right. We are fully aware of the problem we have internet (now resolved) but being an outsourced... More

Hoedspruit, South Africa
2 reviews
4 of 5 stars Reviewed 1 week ago

There is such a thing as a very special service.! This Hotel is beautiful, well located etc...(as one expects for the price) However...apart from the reception which was impecable, one person made it very special.. the Maitre d'Hotel MICHELANGELO FRIGERO was of an exceptional presence,service and professionalism that is becoming a rare and precious commodity today. The hotel lacked a... More

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GM_HBE_PAL, Direttore at Palace Hotel, responded to this review

Dear Guest, thank you very much for your kind review. I am very pleased to read that you had an enjoyable stay with us at the Palace Hotel in Como. Glad to know that you appreciated our renovated rooms. Your positive feedback is very welcome. Please excuse us for the minor faults you encountered during your stay regarding the air-conditioning.... More

Pacific Palisades, California
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We were looking forward to staying at the Palace Hotel since we had checked it out three years ago when we were in Lake Como for a four day period. This time we were there for six full days. This hotel really was a palace that the then King of Italy built along with his own railroad station right next... More

Was this review helpful? Yes 1
GM_HBE_PAL, Direttore at Palace Hotel, responded to this review

Dear Bob R, thank you very much for your kind review. I am very pleased to read that you had an enjoyable stay with us at the Palace Hotel in Como. Glad to know that you appreciated our renovated rooms, service and breakfast. Your positive feedback is very welcome. Sorry about the technical problem we had during your stay regarding... More

PA
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at the palace for 2 nights and had 2 rooms. The place had a good appearance. The staff was knowledgeable and helpful. The breakfast had a nice appearance but the eggs and meat were not good. The internet was very poor,worse than dial up, and much slower than the free Como internet. The location is excellent What people... More

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GM_HBE_PAL, Direttore at Palace Hotel, responded to this review

Dear Guest, thank you for your review. I am pleased to read the positive feedback regarding service and location. Sorry about the wifi, but this problem will soon be resolved. Large-band hi-speed wifi is currently available with a small surcharge. Regarding the problem with the air conditioning, I really think there was a misunderstanding with our night porter. For fellow... More

London
Top Contributor
53 reviews 53 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Very well situated centrally with good, if not close views of the lake, this is a grand establishment. The rooms are very comfortable, well equipped and quiet. Food in the restaurant is OK but fairly standard, although there is fair list of very reasonably priced wines. Breakfast is very good; lots of variety and fresh foods. The complaints would be... More

Was this review helpful? Yes
GM_HBE_PAL, Direttore at Palace Hotel, responded to this review

Dear Guest, thank you very much for your kind review. I am very pleased to read that you had an enjoyable stay with us at the Palace Hotel in Como. Nice to know that you appreciated our renovated rooms. Your positive feedback is very welcome. Sorry about the wi-fi, but soon this problem will be resolved. Mini bar prices are... More

Fremantle, Australia
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you look at the hotel's website and reviews on TA, you might think this hotel has been completely renovated. It has not. We got a room with lake glimpses with furniture and fittings that would not be out of place in a 1960s motel - it was very underwhelming. I did ask the front desk, as my booking indicated... More

Was this review helpful? Yes 1
GM_HBE_PAL, Direttore at Palace Hotel, responded to this review

Dear Guest, thank you very much for your review. I am pleased to read that you had a satisfactory stay with us at the Palace Hotel in Como. Regarding your remark about our website not being too clear, please note that all our rooms are described in detail and a matching photograph of the room itself is present on our... More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel with beautiful views of the lake. However, only a few rooms have balconies so next time I would pay extra for this option. The room seemed newly decorated and very comfortable. Great location in Como, walking distance to the Duomo and all the attractions and restaurants.

Was this review helpful? Yes
GM_HBE_PAL, Direttore at Palace Hotel, responded to this review

Dear Guest, thank you very much for your kind review. I am very pleased to read that you had an enjoyable stay with us at the Palace Hotel in Como. Glad to know that you appreciated our renovated rooms. Your positive feedback is very welcome. Looking forward to your next visit, Best regards, Robert Webber General manager More

Chicago, Illinois
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I can't quite report anything remarkable about this stay. Granted we were only there one night on our way to Florence so we only spent less than 24 hours here. Service met my expectations, breakfast was good and location was very good. There is no hotel fitness center but you have opportunities right outside for a jog and lots of... More

Was this review helpful? Yes
GM_HBE_PAL, Direttore at Palace Hotel, responded to this review

Dear Guest, thank you very much for your review. I am very pleased to read that you had an enjoyable stay with us at the Palace Hotel in Como. Looking forward to your next visit, Best regards, Robert Webber General manager More

Southampton, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great location to explore the lake and the town of Como, the town is bigger than I was expecting in the past they had a thriving silk business now mostly gone thanks to Chinese competition. The hotel had a first class renovation in the last six months with everything you could ask for in a modern hotel... More

Was this review helpful? Yes
GM_HBE_PAL, Direttore at Palace Hotel, responded to this review

Dear Guest, thank you very much for your kind review. I am very pleased to read that you had an enjoyable stay with us at the Palace Hotel in Como. Glad to know that you appreciated our renovated rooms. Your positive feedback is very welcome. Looking forward to your next visit, Best regards, Robert Webber General manager More

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Additional Information about Palace Hotel

Address: Via Lungo Lario Trieste 16, 22100 Como, Italy
Location: Italy > Lombardy > Lake Como > Como
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palace Hotel 4*
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Also Known As:
Palace Hotel Como, Italy - Lake Como

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Palace Hotel is composed of two buildings: the historical Plinius Palace, neo-classic style built in 1900, one of the oldest in town, and the modern Pianella wing, both featuring a spectacular panoramic lake view. ... more   less 
Number of rooms
100

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