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Palace Hotel

4.0 of 5 Via Lungo Lario Trieste 16, 22100 Como, Italy
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Palace Hotel
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460 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Athens, Greece
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We are usual customers at this hotel for the last six years.the last time i was there was ten days ago this is the first time i write a critic for the hotel and that is because i would like to express my pleasure for the people how work there they are so kind and friendly and they try to... More 

Was this review helpful? Yes 1
GM_HBE_PAL, Direttore at Palace Hotel, responded to this review

Dear Despoina, thank you very much for your review and very positive feedback. I am very pleased to know that you are our regular guest at the Palace Hotel and I hope your stays with us are always pleasant. I will proudly share your kind compliments with my cherished team. Looking forward to your next visit and I hope to... More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall a positive stay - here for only two nights in business. This is a grand looking hotel and is in a great location for Como - very near both the lake and the town. Room I stayed in had been recently refurbished and was very good. Tastefully decorated, clean and functional. Small bathroom but again well done - nicely... More 

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Bexleyheath, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here over Valentines weekend 2015 and enjoyed our stay. We booked a deluxe lake view room in the renovated part of the hotel. The room was clean and the facilities were good. The best thing was the wonderful view of Lake Como - ask for room 244. The service from the staff on the front desk was also... More 

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Derby, United Kingdom
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Upon arrival we were greeted at reception. First impressions good. When checking in we were then told that it would be an extra €15 per night to park the car.... (not mentioned or advertised anywhere), then if you wanted wifi anywhere in the hotel it was extra at €5 for 60mins, €10 for 132mins or €12.50 for 24hrs (again not... More 

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GM_HBE_PAL, Direttore at Palace Hotel, responded to this review

Dear TheKiwi19, thank you for your review regarding your stay at the Palace Hotel. We greatly appreciate your positive feedback about our lovely hotel and nice newly renovated lake view rooms. I am very sorry to read that you rated our service with a low score. We normally pride ourselves with many compliments received for the high standard of our... More 

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Palace Hotel was lovely, we had The Junior Suite, with beautiful lake views. Staff were exceptional. Very good knowledge of local area and restaurants. The Hotel is located a short walk from the town centre. Garaging was excellent.

Was this review helpful? Yes 1
GM_HBE_PAL, Direttore at Palace Hotel, responded to this review

Dear belle_abo, thank you very much for your kind review. I am delighted to know you had a wonderful stay with us at the Palace Hotel on Lake Como in one of our new junior suites. Positive feedback is always greatly appreciated. I will gladly share your compliments with my cherished team. Looking forward to your next visit! Best regards,... More 

Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 27, 2015

I had taken the lake view room but was a bit disappointed with the view. The stayed in the lake view room on the 2nd floor. We only had one window facing the lake and a huge wall adjoining the window. The rooms were clean and big and the staff was courteous. But I just felt that paying extra for... More 

Was this review helpful? Yes 1
Rhineland-Palatinate, Germany
Top Contributor
123 reviews 123 reviews
32 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed January 15, 2015

We stayed at this hotel for two nights in early January. The location is very good, just in the best part of the historical city centre. Reception people were absolutely fantastic. Very easy check in and check out and very good information about, restaurants, shopping facilities and excursions. Garage indoor and valet service were outstanding and very convenient because we... More 

Was this review helpful? Yes 2
Brisbane, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 11, 2015

Couldn't fault this accommodation from check in, room, meals and check out. Lake View rooms are a little extra but if you chose Palace Hotel why wouldn't you utilise the beautiful view from your room. Room was very comfortable and spacious. Was lovely to have a spacious bathroom and bath tub too which was devine.

Was this review helpful? Yes 1
Madrid, Spain
Top Contributor
116 reviews 116 reviews
19 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed January 4, 2015

Everything about this place was nice until breakfast. We got to the breakfast area and asked for a table for two, we were asked to wait outside with a few other couples and did so. However, other guests simply skipped the queue and sat down at the free tables. The waiters apologised but did not even confront the guests. The... More 

Was this review helpful? Yes 1
Sp
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 22, 2014

The Service is nice and the room is very confortable, clean and with new decoration. The breakfast should be better for the Quality of the hotel and the worse thing is that you pay for the Wi-Fi and can use only in two devices. You Also have to pay to Park the car in an open garage.

Was this review helpful? Yes 2
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Additional Information about Palace Hotel

Address: Via Lungo Lario Trieste 16, 22100 Como, Italy
Location: Italy > Lombardy > Lake Como > Como
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palace Hotel 4*
Number of rooms: 100
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Also Known As:
Palace Hotel Como, Italy - Lake Como

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