We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 34 Como hotels

Palace Hotel

4.0 of 5 Hotel   |   Via Lungo Lario Trieste 16, 22100 Como, Italy
Hotel amenities
Save Saved
You added Palace Hotel to your Saves list
Palace Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
67%
Ranked #9 of 34 hotels in Como
A recent review
5 of 5 stars reviewed 4 weeks ago
sammarfb Jerusalem, Israel
Write a Review

358 people have reviewed this hotel

Traveler rating
    75
    154
    78
    30
    21
See reviews for
38
162
1
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Barcelona, Spain
Contributor
14 reviews 14 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

Most of the people in the hotel (at least 40 from our group) had to deal with some real "Italian" service. After arriving late and showering I sat down to work on some emails. Ah, problema! You musta go to the recepzione and sign for the 5 euro intercard card. Bring it up to room? No, whata you thinking? You... More

Was this review helpful? Yes
gmbarchetta, Direttore at Palace Hotel, responded to this review

Dear Guest, thank you for your recent review. I am sorry to hear about the minor inconveniences you encountered during your stay at the Palace Hotel. We are currently working on a project to enable us to give free wi-fi to all our guests throughout the hotel. The BBC TV channel is recently subject to switching to different frequencies on... More

Jerusalem, Israel
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed 2 nights at this hotel on july 2013. The building is very impressive . Staff very friendly and helpful. Breakfast is very good in very beautiful hall . Rooms are big and clean The location is perfect near the old city and the ferry and the rail station.

Was this review helpful? Yes 1
gmbarchetta, Direttore at Palace Hotel, responded to this review

Dear Guest, thank you very much for your review eragding your stay at the Palace Hotel last July. Your very positive feedback is greatly appeciated and I will proudly share this information with my cherished team members. I would like to inform you that should you return in the future I strongly recommend to try one of our newly renovated... More

luzern
2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Could not be in a better location if coming from Milano - as close as you can get to Como Nord Lago rail station and a stone's throw from the scenic town centre and watercaft lake access pier. Exceptionally friendly and helpful staff. The restaurant is world class, with a lake view to boot! The standard rooms are large by... More

Was this review helpful? Yes
gmbarchetta, Direttore at Palace Hotel, responded to this review

Dear Guest, thank you very much for your kind review. I am very pleased to read that you had a wonderful stay with us at the Palace Hotel and I will proudly share your greatly appreciated compliments with my cherished team. Regarding your last two comments, please note that coffee & tea facilities are available in our deluxe rooms. Whereas... More

Auckland
Top Contributor
95 reviews 95 reviews
54 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed February 25, 2014

In summary - First the only downside, rooms and hotel overall is somewhat dated which can be expected given the history... however... - Rooms and en suite are HUUGE, some of the biggest I've seen in Europe - Big opening balistrade windows with sun pouring in - Lobby and drive-up is very grand - Staff were good - Location is... More

Was this review helpful? Yes 1
Kingsport, TN
Top Contributor
68 reviews 68 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 16, 2014

I stay at the "Palace" Hotel in May 2013. Room was small and expensive, around 278 USD. It was worth around 100 USD. Clean, but old, its Italy so expect it. Very limited curtain in bathroom that had a full size window to the apartment next door. Bed was old and unlevel. TV would not work because it had no... More

Was this review helpful? Yes 1
gmbarchetta, Direttore at Palace Hotel, responded to this review

Dear Guest, thank you for your recent review regarding your stay at the Palace Hotel last May 2013. I fully understand your criticism regarding our rooms and I am pleased to announce that the complete renovation of 68 rooms and bathrooms is well under way and we hope to re-open our new rooms at the end of March 2014. I... More

Brisbane
Top Contributor
143 reviews 143 reviews
28 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed January 14, 2014

We stayed here with our teenage children and had 3 rooms. All rooms were spacious and comfortable with good heating and marble bathrooms. We all enjoyed our stay! We could walk to dinner with lake views, we would definitely return. Breakfast was average but adequate. Only downside was tht we had to pay for Internet €52 for 4 users for... More

Was this review helpful? Yes
Thessaloniki, Greece
Top Contributor
58 reviews 58 reviews
29 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed January 2, 2014

It was the first we visited Como so we chose a hotel that was on the lake and we asked for a lake view room.Although the room was a little bit small the view was great and every morning we woke up , open the curtains and smile!The breakfast was great and the staff very helpful and friendly!

Was this review helpful? Yes 2
Elia B, Revenue & Reservation Manager at Palace Hotel, responded to this review

Dear Vivi, thanks for your recent review. I'll be pleased to share your compliments with the staff. We all hope to welcome you back next summer, when all our cherished guests will be able to book one of our renovated lake view rooms! Best regards Elia Boschini More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 9, 2013 via mobile

I've stayed at the Palace Hotel back in April this year with my fiancée. Despite the price (very good deal) the building looks from outside like a proper top class hotel, the hall is spacious and the staff is very well trained, but discreet.. The room had classic furniture and as it was a special occasion for both of us,... More

Was this review helpful? Yes
gmbarchetta, Direttore at Palace Hotel, responded to this review

Dear Guest, thank you very much for your recent review. I am very pleased you enjoyed your stay with us at the Palace Hotel and our special attention was greatly appreciated by you. I will gladly share your compliments with my cherished team. We hope to welcome you back next year in our renovated rooms that are under construction this... More

Cleveland
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed November 7, 2013

If you are headed to Lake Como do not stay at the Palace Hotel. We were there on a Globus package through Switzerland and Italy and this place is a DUMP!!! It is dirty, the rooms smells the minute you walk in, There are no screens on the windows, so if you want to open them up,anything from outside can... More

Was this review helpful? Yes 1
GM_HBE_PAL, Direttore at Palace Hotel, responded to this review

Dear Guest, thank you for your review. I am sorry to read that your stay was not satisfactory, nevertheless I find the terms used in your description a little harsh. As you mentioned you were on a group tour and therefore the rooms assigned were standard. I am however pleased to inform you and fellow readers that the renovaztion works... More

Long Island, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2013

Just returned from celebrating our 40th wedding anniversary in Northern Italy, including 4 nights at the Palace Hotel. The Palace and its staff have provided us with the perfect stay in Como with its beautiful lake right outside our balcony. We had the opportunity, during our stay, to have at least 4 different staff members at the front desk provide... More

Was this review helpful? Yes 1

Been to Palace Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palace Hotel

Also Known As:
Palace Hotel Como
Palace Hotel Como, Italy - Lake Como
Address: Via Lungo Lario Trieste 16, 22100 Como, Italy
Location: Italy > Lombardy > Lake Como > Como
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#3 Romantic Hotel in Como
#4 Luxury Hotel in Como
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palace Hotel 4*
Official Description (provided by the hotel):
The Palace Hotel is composed of two buildings: the historical Plinius Palace, neo-classic style built in 1900, one of the oldest in town, and the modern Pianella wing, both featuring a spectacular panoramic lake view. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Expedia, Hotels.com, Cheap Tickets, Priceline, Tingo, Otel and Venere so you can book your Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Palace Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.