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Hotel Como

4.0 of 5
Via Mentana 28, 22100 Como, Italy
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Hotel Como
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111 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Poynton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Como is a 5 star hotel ,superbly appointed and very comfortable ,a large reception takes you through to the lifts .Lifts that run silently the carpeted walls probably help ! The rooms are well appointed the bathrooms are very well finished with even a phone to order the champagne . The food is as good as you would expect... More 

Was this review helpful? Yes 1
admin_HotelComo, Sales & Marketing Manager at Hotel Como, responded to this review

Dear andrew c, Thank you for your wonderful review! We are thrilled to hear you enjoyed your stay with us and very much look forward to welcoming you again in future. Your great comments will be shared with the whole team. Kindest regards, Barbara Puritani Sales & Marketing Manager More 

Iowa City, Iowa
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 13, 2015

We recently stayed here on a short visit to como - nice small hotel and very clean and good service. The breakfast was more than adequate. The location is great and we could walk everywhere - good hotel at a good price

Was this review helpful? Yes 2
admin_HotelComo, Sales & Marketing Manager at Hotel Como, responded to this review

Dear button v, Thank you for your review and for having shared your experience with other TripAdvisor travellers. We are very pleased to hear you enjoyed our buffet breakfast, the location and the cleanliness of the hotel. We look forward to welcoming you here at Hotel Como again soon in future. Kind regards, Barbara Puritani Sales & Marketing Manager More 

Cambridge, United Kingdom
Top Contributor
80 reviews 80 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 3, 2014 via mobile

Stayed here for long weekend in package deal for Monza GP.Not the most brightest hotel in the area but the service and accommodation was more than adequate.The breakfast was okay for continental and the short walk into the main area of Como with all the bars and restaurants is well appreciated after a day of walking at Monza.Would choose a... More 

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Como, responded to this review

Dear John S, Thank you for your review and for choosing Hotel Como during your stay! We are very pleased you rate Hotel Como excellent for its value for money. We are aware of certain structural aspects and we are trying to overcome them with renovation works that are currently taking place while the hotel is closed. We hope to... More 

1 review
3 of 5 stars Reviewed November 23, 2014

The hotel was in a good location also the rooms were relatively big. Room cleanliness was up to standard. On the other hand the swimming pool was not clean enough meaning there were dead bugs. The restaurant had ridiculous prices and offered microwaved meals and in small portions. Don t even give it a try. Decoration was outdated. The lift... More 

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Como, responded to this review

Dear Peter E, Thank you for your review. While we are very happy you appreciated the hotel’s location, cleanliness and room size, we are very sorry about the inconvenience with the pool; I hope you will accept our most sincere apologies for the nuisance. We are also very sorry you did not like our restaurant; so as to avoid any... More 

Cairo, Egypt
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 14, 2014

I was recently attending a golf fair in Como , this hotel was one within the preferred from the organizer and actually I had no choice since the others were full . usually as an hotelier I have no expectation when I check in somewhere else , so even no prejudice. The hotel is very nice , small , cleaned... More 

Was this review helpful? Yes 1
admin_HotelComo, Sales & Marketing Manager at Hotel Como, responded to this review

Dear Rome2007, Thank you for your wonderful review! I am delighted to hear you captured the true spirit of Hotel Como; the staff’s passion in their work. I will be honoured to share your compliments with the whole team. We look forward to welcoming you here at Hotel Como again in future. Kindest regards, Barbara Puritani Sales & Marketing Manager More 

Abu Dhabi, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 3, 2014

Recently stayed at Hotel Como whilst attending a work conference & I was pleasantly surprised! True what they say don't judge a book by its cover. The Hotel website images do not do this Hotel justice, a friendly team from reception, bar staff to house keeping they could not do enough. Hotel is spotless, rooms immaculate following the daily clean... More 

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Como, responded to this review

Dear Lil S, Thank you for your kind review. It is a pleasure to hear you enjoyed your stay with us and appreciated the friendliness of our staff and the general cleanliness of the hotel. We are working on improving the soundproofing in the rooms and the heating; we apologise for any inconvenience caused by these during your stay. The... More 

A TripAdvisor Member
1 of 5 stars Reviewed October 28, 2014

Hotel is not a 4 stars. Reception has not given any ınformation c/in... Room was so cold. Heating system could be warmer just in reception. Unbelievebel system in 2014. Bath has time plan for heating. Reception personnel was not professional by c/in. Breakfast is good. Croissants are awsame. Mozzarella and eggs was tasty. Thanks for the kitchen staff.

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Como, responded to this review

Dear Guest, Thank you for your review. We will duly check with the reception to see what went wrong with your reservation and try make amends where possible. We hope you will accept our most sincere apologies for the various inconveniences during your stay. Should you wish to choose to stay at Hotel Como again in future, please do not... More 

Altoona PA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 27, 2014

The Hotel Como is quite nice and quite deceiving; it doesn't look like much from the outside, but inside it is a very comfortable hotel. I was very pleased with the side of the room, and for the fact that my friend and I each had a double bed, set well apart, instead of the narrow cots cheek by jowel... More 

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Como, responded to this review

Dear LondonPri, Thank you for your review. I am pleased to hear that you enjoyed staying with us and that you appreciated the spacious room. The 70s style façade of the hotel can indeed be deceiving – it is undoubtedly a modern, comfortable property. Unfortunately, a few rooms on the first floor cannot be reached by lift; this is due... More 

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 16, 2014

The rooms had been extensively renovated since our last visit and they were roomy and comfortable. Less than 10 minutes walk to the old town and five minutes from the main street. The hotel is quiet and the staff very helpful.

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Como, responded to this review

Dear Wazz266, Thank you for your review. It is a pleasure to hear you appreciated our renovation works and that you found our staff to be helpful; I will be very happy to share your comments with the whole team. Thank you for choosing Hotel Como for your stay in Como. We look forward to welcoming you here again in... More 

Senior Contributor
23 reviews 23 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 10, 2014

It wasn't the best hotel we stayed but was adequate for our 2 nights stay in Lake Como. Was disappointed when it was advertised that there is free wifi but upon arrival we were told that we had to pay for wifi. Maybe should mentioned that the free wifi, is only for solo travellers and not for groups!!! Otherwise don't... More 

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Como, responded to this review

Dear AgnesW1, I am very sorry for the wifi issue, I hope you will accept our most sincere apologies for the incident, I will see to it that further communication on this is improved. Should you decide to give us a second chance in future, please feel to contact me directly, I would be very pleased to manage your reservation... More 

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