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Hotel Como

4.0 of 5 Via Mentana 28, 22100 Como, Italy
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Hotel Como
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Hotel Como
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95 reviews from our community

Traveler rating
    14
    44
    25
    8
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 of 5 stars Reviewed 1 week ago

The rooms had been extensively renovated since our last visit and they were roomy and comfortable. Less than 10 minutes walk to the old town and five minutes from the main street. The hotel is quiet and the staff very helpful.

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Como, responded to this review

Dear Wazz266, Thank you for your review. It is a pleasure to hear you appreciated our renovation works and that you found our staff to be helpful; I will be very happy to share your comments with the whole team. Thank you for choosing Hotel Como for your stay in Como. We look forward to welcoming you here again in... More

Contributor
14 reviews 14 reviews
6 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

It wasn't the best hotel we stayed but was adequate for our 2 nights stay in Lake Como. Was disappointed when it was advertised that there is free wifi but upon arrival we were told that we had to pay for wifi. Maybe should mentioned that the free wifi, is only for solo travellers and not for groups!!! Otherwise don't... More

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Como, responded to this review

Dear AgnesW1, I am very sorry for the wifi issue, I hope you will accept our most sincere apologies for the incident, I will see to it that further communication on this is improved. Should you decide to give us a second chance in future, please feel to contact me directly, I would be very pleased to manage your reservation... More

Dallas, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was modern and adequate for our short stay needs. On a tour with 36 people and all were taken care of well. Room were spacious and bathrooms were ok. (Need adapter). Breakfast was adequate and the coffee good. The hotel was clean and the staff did a good job. Centralized and close to the lake.

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Como, responded to this review

Dear flipstix1, Thank you for your positive review. I am very pleased to hear that you and your group enjoyed your stay with us and that you felt well looked after by our staff. I am also pleased to hear you like the room and our popular buffet breakfast. We look forward to welcoming you here at Hotel Como again... More

Portland, Oregon
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband broke his rib the first day of our Italy vacation. He had to be in bed for 7 days. We stayed at the hotel for 8 days. The entire staff went way above and beyond what their job called for. They helped in every imaginable way from room service, going to the pharmacy, getting a wheelchair, getting transportation... More

Was this review helpful? Yes 1
admin_HotelComo, Sales & Marketing Manager at Hotel Como, responded to this review

Dear rrwolf, Thank you for your wonderful review. Assisting you both during such a difficult situation was the least we could do. I will be very happy to share your comments with the whole team. We wish your husband a fast recovery and truly hope you will have the chance to visit us again in future under easier circumstances! Warm... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My wife and I spent a week here on a Travel department holiday. The location was ideal for local and more distance travel. The lakeside ferries and buses were a minute away. The staff were very helpful at all times and even managed to buy roses for me for my wfes birthday.Food was plentiful well cooked and a good variety.... More

Was this review helpful? Yes 1
admin_HotelComo, Sales & Marketing Manager at Hotel Como, responded to this review

Dear roderick, Many thanks for your great review and for choosing Hotel Como during your stay on Lake Como. I am delighted to hear you appreciated the hotel’s location, the friendliness of our staff, and the food at our restaurant – I will be honoured to share your comments with the whole team. On behalf of Hotel Como’s staff, we... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The pictures make the hotel look like a modern hotel in a lovely location - it isn't. This is a very tired hotel in a neighbourhood that will make you wonder why you are in Como. They advertise free parking, read the small print. The advert should say limited free parking, but the use of this simple word would not... More

Was this review helpful? Yes 1
admin_HotelComo, Sales & Marketing Manager at Hotel Como, responded to this review

Dear David G, Thank you for your comments. We regret to read such a negative review; Hotel Como has never been compared to a B&B and we can ensure you that all photos displayed both on our website and on Booking.com are fully consistent with the hotel’s true nature. We are very sorry you did not enjoy your stay with... More

Brisbane, Australia
Top Contributor
94 reviews 94 reviews
21 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean and well appointed hotel that is in walking distance to the city centre and the boat terminal. Como is a lovely city and wel worth the visit. We had dinner at the hotel and the food and service were good. The room was spacious and the bathroom was well equipped. I recommend this as a good place to stay... More

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Como, responded to this review

Dear Karen C, Thank you for your lovely review. I am very pleased to hear you enjoyed the food at our restaurant and that you liked the spacious room. Thank you for recommending our hotel to other TripAdvisor readers! We look forward to welcoming you here again soon. Kindest regards, Barbara Puritani Sales & Marketing Manager More

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

During a 2 week through Switzerland we stopped in Italy and stayed at the Hotel Como for 2 nights, although it was rather difficult to find in the middle of the night and someone had reserved the entire dining room for a night (that was very strange to us), the concierge recommended a pizza place just up the road.... AMAZING...... More

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Como, responded to this review

Dear Caroline, Thank you for your review and for complimenting our staff, I will be very pleased to share your comments on to the whole team. I am sorry you did not get the chance to try our restaurant as there was indeed a private function at the hotel during your stay; but I am very glad you enjoyed the... More

San Casciano in Val di Pesa, Italy
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The updated rooms are very good, having lost the moquette in favour of the parquet. The reception people and all personnel are outstanding. The breakfast food is rich and of very good quality, not the beverages, which need improvement. The worst note is about the lift: only one (and slow) lift isn't sufficient for 10 floors and 70 rooms. You... More

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Como, responded to this review

Dear Marcheal, Thank you for your review. I am delighted to hear you liked the refurbished room and I will be honoured to share your positive feedback on our staff with everyone. As for breakfast, I appreciate your constructive comment on the beverages which I will pass on to our F&B Manager. With regards to the lift, we are aware... More

Guernsey, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for 3 nights in mid September and didn't have any problems with parking - I don't mind paying €10 a night for my car to be safe in a locked underground garage! The location was a bit of a walk to the lake but it was a pleasant walk and nice to see Como. Unfortunately the hotel bar was... More

Was this review helpful? Yes
admin_HotelComo, Sales & Marketing Manager at Hotel Como, responded to this review

Dear Dan B, Thank you for your review and for your positive comments on the garage, the room and bathroom. I appreciate your constructive comments on the chairs in the room which will certainly be taken into consideration. As for the bar being closed up on the roof terrace despite the good weather, I hope you will accept our most... More

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Additional Information about Hotel Como

Address: Via Mentana 28, 22100 Como, Italy
Location: Italy > Lombardy > Lake Como > Como
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Como 4*
Number of rooms: 79
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Also Known As:
Hotel Como Italy - Lake Como

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