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All 32 Como hotels

Metropole Suisse Hotel

4.0 of 5 Hotel   |   Piazza Cavour 19, 22100 Como, Italy
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Ranked #11 of 32 hotels in Como
A recent review
4 of 5 stars reviewed 4 days ago
scot1074 Ames, IA
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395 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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English first
Ames, IA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is very typical of many European hotels. We traveled as part of a large group. Each room is different in its own way. This is something common of hotels in older buildings. Our room only had a shower stall, while some in our group would have a shower in a tub as an example. The room keys are... More

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Minneapolis, Minnesota
Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Was part of a group tour and we used this hotel for five nights. The staff was great and loved the location. Traveled with kids so being on the square and near the pedestrian only part of town made life easier. The breakfast was good and the kids liked the pasta dinners. Great views.

Was this review helpful? Yes 1
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Mr Hawktravelsfrommn, Thank you for staying with us and for sharing your experience here on Tripadvisor.com for others to read. We endeavour to offer a positive experience for all of our guests. We are delighted to hear that your kids liked the pasta dinners and you loved our really central location, our great staff and also your room whit... More

Edwardsville, IL
Top Contributor
73 reviews 73 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here the end of July 2014 with a Gate 1 tour. We had a room on the 2nd floor overlooking the plaza. The room was very comfortable. We had two twin beds pushed together to make a king and a foldaway bed for the 3 of us. We found this to be typical of the bed configurations in... More

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HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Mr Mpicchioldi, thank you for choosing our hotel. We greatly appreciate you sharing your positive opinion and experience of your stay at Metropole&Suisse! It is delightful to read your words of satisfaction, we are very happy that you overall enjoyed your stay in Como. It was indeed our pleasure to have you as our guest and make your stay... More

Pittsburgh, Pennsylvania
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 16, 2014

The room we eventually got is actually the room featured on their website which has been nicely renovated although they put in two twin beds instead of a king which seems odd to me. When we arrived in the late afternoon the hotel location right on the Piazza Cavour overlooking the lake was just breathtaking-we were so happy. Then we... More

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Oscar_C61, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Julie K, thank you for taking the time to write your impressions, even if we are extremely saddened to read your disappointment. We often receive positive comments and we are surprised that you were not happy with us. It’s a pity that your review seems to be overall negative, also after being willing to move towards your preferences. We... More

manchester
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 14, 2014

We only stayed for one night, this was an unplanned stay due to a train strike and being unable to reach Milan. But wow, what a nice hotel. We had a superior room with balcony overlooking Lake Como. Great central location. Very near to shops, restaurants, sights and opposite the ferry terminal. The staff were very friendly & Eleanora was... More

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Oscar_C61, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear GingerDragon31, thank you very much for sharing your fantastic review of Metropole&Suisse! It was indeed our pleasure to have you as our guest and make your stay comfortable. Words cannot adequately express the gratitude for your compliments of recognition on my total commitment at job. I was happy to assist you during your stay. Guests satisfaction is very important... More

Boston, Massachusetts
Top Contributor
52 reviews 52 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed July 13, 2014

We stayed here in July, 2014. We had planned to stay here for 5 nights, but left after only one. The beds in our room were the most uncomfortable we have ever (not) slept in. We had a double room with an rollaway bed. My son chose to sleep on the floor instead of the rollaway bed because it was... More

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Oscar_C61, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear KCB0930, Thank you for sharing your impressions about your stay with us even if we are very sorry to read that you were disappointed. We only wished that you had advised our Front Desk Staff so that we could have managed to move you to another room, with another kind of extra bed and different mattress selection. We are... More

Perth, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 2, 2014

Stayed at the Metropole Suissie, perfect location couldnt ask for better. room was small but had everything you needed and the view from our room was amazaing looking over the lake. We had breakfast included which was pretty bad, they did not have much on offer and so would not recommend this. The staff were very helpful.

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Oscar_C61, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Nooren, thank you for taking the time to write this review. We are pleased to know that you are enjoying your stay here in our hotel in Como and it is a great pleasure for us to read such kind words about our location just in the city center in front of the lake. Regarding the breakfast, we really... More

Pittsburgh, Pennsylvania
Top Contributor
54 reviews 54 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 2, 2014

The hotel is directly across the street from the boat docks on Lake Como and on the lovely Piazza Cavour. The hotel staff was very helpful in arranging a private boat tour for our party of 8 within an hour of our arrival. The rooms were clean and convenient with a great view of the lake and the Piazza. From... More

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Oscar_C61, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Debra K, thank you for your wonderful review following your recent stay with us and for uploading a picture taken from your room, there was no better way to describe such beauty! It is delightful to read your words of satisfaction, we are very happy that you overall enjoyed your stay in Como. Infact, starting from our location it... More

Atlanta, GA
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 20, 2014

I stayed at Hotel Metropole Suisse for a conference in late May, and then my wife came to join on me the last day and we stayed for 3 more vacation days in Como. The best thing about the hotel is its location. It’s ideal. If you take the northbound train into Como, you can get off at the last... More

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Oscar_C61, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Mr FwaysGree, How beautiful to know that you selected our location to spend your 3 more vacation days, we are glad that you loved our location and the old town center of Como. Our Front Desk team is glad to read your kind words about the helpfulness of our service, this is the best fuel to keep up our... More

St. Petersburg, Florida
Top Contributor
164 reviews 164 reviews
44 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed June 20, 2014

We arrived into Milan where we discovered our luggage did not arrive with us. The hotel staff tried hard to help us which we appreciated. Good location for a tour of Italy. Food was only Fair. I was surprised.

Was this review helpful? Yes
Oscar_C61, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Lisa B, thank you for taking the time to share your feedback following your stay in our hotel. We are pleased to know that you appreciated a lot the willingness of our Staff in helping you find your luggage. It has been a pleasure taking care of you since we worked for giving you peace of mind and let... More

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Additional Information about Metropole Suisse Hotel

Address: Piazza Cavour 19, 22100 Como, Italy
Location: Italy > Lombardy > Lake Como > Como
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Metropole Suisse Hotel 4*
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Also Known As:
Hotel Metropole Suisse
Metropole Suisse Como
Metropole Suisse Hotel Como, Italy - Lake Como

197 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Class
Official Description (provided by the hotel)
Historic Hotel dating from 1892 situated in city center, close to main shopping area, overlooking the lake. ... more   less 
Number of rooms
71

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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