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Metropole Suisse Hotel

4.0 of 5
Piazza Cavour 19, 22100 Como, Italy
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Metropole Suisse Hotel
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Metropole Suisse Hotel
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464 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Winter Haven, Florida
Top Contributor
54 reviews 54 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a old historic building, now a hotel. Everything was clean, and the staff was great. The location is right by the lake and couldn't be better. You can easily walk the entire historic district, and its close to many restaurants and shopping. The breakfast buffet was nice, but not extensive. Note that this hotel has narrow, winding hallways... More 

Was this review helpful? Yes
pedro
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked very last minute. The room we were given was over the entrance and had a lovely view of the lake and funcular raiway up the hill. It was small but clean and in good condition. Service was excellent and they let us add an extra night at the same online rate we had originally booked. Location cannot be... More 

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Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had a room with a balcony and view of the lake which was superb. We were centrally located to everything. The room was very comfortable and the staff really friendly and helpful. I would highly recommend this hotel for its comfort and location. It could be noisy outside, however this did not change our overall view. A very good... More 

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a great hotel! The location was excellent; it couldn't have been better! There were water views from both my rooms. Amazing place to take pictures too! The rooms seemed to be clean and bathrooms were newly installed. Great breakfast selection and excellent cappuccino! The staff was gracious and helpful in giving suggestions as to how to spend our... More 

Was this review helpful? Yes 1
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Worldtraveler53160, thank you so much for giving us the maximum rating, considering your stay in our Hotel. It is always pleasing to check our TripAdvisor reviews and find such kind words as yours. It is beautiful to read that all these positive aspects contributed to offer you a great flavor of Lake Como and its beauty, we are happy... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

I chose the Metropole Suisse because of its location. This proved to be an excellent choice. Location is ideal, and the hotel has the old-world charm. Bathroom was renewed, and bedroom was modest but comfortable and clean. Breakfast was excellent. Staff exceptionally helpful and friendly. I do travel to the area frequently and will definitely stay at the Metropole again.... More 

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
HotelMetropoleSuisse, Responsabile relazioni pubbliche at Metropole Suisse Hotel, responded to this review

Dear Guest, thank you for taking the time to write this positive review about your experience with us. We are pleased to know that you enjoyed our hotel, your room and the location by Lake Como but also by the old town with its typical cafés, restaurants and elegant shops. We are so pleased you have enjoyed your stay at... More 

Mesquite, Nevada
Top Contributor
61 reviews 61 reviews
21 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent location to getting around in Lake Como. The boat dock is across the street; shopping, restaurants, banks, etc. at your doorstep! Front desk, porters, waiters and all staff encountered were exceptionally polite and friendly. It is not a large establishment; the lobby, bar area, and at least our room were on the smaller side. The well-appointed restaurant was more... More 

Was this review helpful? Yes 3
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Melanie G, thank you for posting such a beautiful review about your experience with us. We are all pleased to read that you enjoyed your stay at the centre of Como life: by the lake but also in the main square, all you need at your doorstep. Thank you for your wonderful compliments about our staff, this is much... More 

Msida, Malta
Contributor
16 reviews 16 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed three nights in this hotel, the property have a lot of pluses , excellent location, magnificent views, a car garage and a good breakfast room set up. Need that extra touch in decor as some areas lack refurbishment. Breakfast of acceptable quality but can easily be upgraded. The only minus is the bar staff, a lot of grumbling in... More 

Was this review helpful? Yes 1
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear ConradDeGiorgio, many thanks for your valuable review. It was a great pleasure to take care of you during the stay. Thank you for your suggestion on how to make our service more efficient. I am sending your comments directly to the department manager and I will share your lovely words to our breakfast waiter. We are so pleased you... More 

Planet Zog
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 11, 2015

We stayed at the Metropole Suisse as part of a package deal which had included a Mediterranean cruise. What can I say? The staff were wonderfully helpful, the room was clean and comfortable and the breakfast was great. As for the Value, I don't know as the price of the hotel was bundled with the Cruise price. The location was... More 

Was this review helpful? Yes 4
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Mr UndertheBoardWalk, thank you very much for writing this beautiful review about your stay in our hotel. We are delighted to know that you overall appreciated every aspect of our hotel, from the outstanding view to the location. It's true that our Location is a big strenght point just five minutes walk from the City Centre, the Pier and... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 1, 2015

The staff here was very helpful, professional, and friendly. The view from our window was outstanding and the hotel overall was very clean. Our room had older furnishings but was well cared for and incredibly clean. The location of the hotel made it possible for us to walk everywhere and the staff helped us with a parking spot so we... More 

Was this review helpful? Yes 3
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear NaMoTrv, A big thank you for writing this amazing review and for pointing out all the positive aspects of your stay with us. It is very pleasing to read your kind compliments regarding the helpfulness, competence and friendliness of our Staff. We are delighted to know that you overall appreciated every aspect of our hotel, from the outstanding view... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 21, 2015

Superb location overlooking Lake Como. When booking we specified that we wanted to have a good view from our hotel room window; our double bed room had limited, albeit nice views over part of the lake. Of course, the hotel's close proximity to the lake means it is able to offer unrestricted views of the lake, though these I believe... More 

Was this review helpful? Yes 3
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear, AltayB We are very thankful that you shared your experience with us on tripadvisor. It was a pleasure to assign you a room with lake view as you desired. For us it's very important to take care of our guests. We will share your heartful words with the entire team, we love our job and it's a great satisfaction... More 

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