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All 32 Como hotels

Metropole Suisse Hotel

4.0 of 5 Hotel   |   Piazza Cavour 19, 22100 Como, Italy
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66%
Ranked #12 of 32 Hotels in Como
A recent review
5 of 5 stars reviewed 2 days ago
cbrochu30 Norwich, Vermont
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399 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Norwich, Vermont
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 days ago NEW

I loved this hotel! The location was perfect with the ferry boat dock just across the street and 0.5 mile easy walk from the train station. The staff very very helpful with restaurant recommendations and travel assistance. The room was lovely with a little balcony. The daytime street noise was easily blocked out with the balcony door closed but the... More

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Phoenix, Arizona
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are extremely dated. The bathroom was modern. The location is perfect and the hotel is right next to the water. The beds are hard as a rock! No room service or other amenities that Americans are used but that is true in all of Italy. Pick this hotel for LOCATION!

Was this review helpful? Yes 1
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Jandrews8497, thank you for your review, we are delighted that you overall had a lovely stay enjoying our central position. Though you found the room dated we are happy to hear that you appreciated the bathroom, that has been recently renovated. Maybe we might look into reservering another room that better meets your taste on a future visit. We... More

Senior Contributor
49 reviews 49 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for a single night. Found the hotel to be clean and of good value. The noise in front of the hotel from the street was a problem but became very quite around mid night. We had a room with a small balcony that looked out at the Lake and found it very comfortable. The bathroom was well designed and... More

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HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Colorado, first of all we want to thank you for sharing your contribution here on Tripadvisor. We really liked your appreciations about our structure and services and we will be glad to share them all with our team. As you said, our location is our pride and joy and the city centre nights may appeal many people in the... More

Bern, Switzerland
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location of hotel is great. It is right on the waterfront versus other hotel on Main Street that had a street in front. Our room was on the side versus waterfront. Still good however to see water and mountain views. Family room was good size, room seems renovated and clean and had toiletries in the bathroom. Breakfast was just ok... More

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HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Nella15, we want to thank you for sharing your review with the Tripadvisor community. we're really proud of our location and views that can be appreciated from our rooms and we're glad you liked them both. We're also happy you found your room up to your expectations. We regret that our buffet breakfast didn't satisfy you. We will search... More

Ames, IA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is very typical of many European hotels. We traveled as part of a large group. Each room is different in its own way. This is something common of hotels in older buildings. Our room only had a shower stall, while some in our group would have a shower in a tub as an example. The room keys are... More

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HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear scot1074, we are happy to read that you appreciated your stay in Como with us. Thank you for taking the time to share your impressions. It is delighting to know that you enjoyed our location in the city centre, close to restaurants and shops, in front of the lake and the pier. It is nice to know that you... More

Minneapolis, Minnesota
Contributor
11 reviews 11 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was part of a group tour and we used this hotel for five nights. The staff was great and loved the location. Traveled with kids so being on the square and near the pedestrian only part of town made life easier. The breakfast was good and the kids liked the pasta dinners. Great views.

Was this review helpful? Yes 1
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Mr Hawktravelsfrommn, Thank you for staying with us and for sharing your experience here on Tripadvisor.com for others to read. We endeavour to offer a positive experience for all of our guests. We are delighted to hear that your kids liked the pasta dinners and you loved our really central location, our great staff and also your room whit... More

Edwardsville, IL
Top Contributor
76 reviews 76 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 10, 2014

We stayed here the end of July 2014 with a Gate 1 tour. We had a room on the 2nd floor overlooking the plaza. The room was very comfortable. We had two twin beds pushed together to make a king and a foldaway bed for the 3 of us. We found this to be typical of the bed configurations in... More

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HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Mr Mpicchioldi, thank you for choosing our hotel. We greatly appreciate you sharing your positive opinion and experience of your stay at Metropole&Suisse! It is delightful to read your words of satisfaction, we are very happy that you overall enjoyed your stay in Como. It was indeed our pleasure to have you as our guest and make your stay... More

Pittsburgh, Pennsylvania
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 16, 2014

The room we eventually got is actually the room featured on their website which has been nicely renovated although they put in two twin beds instead of a king which seems odd to me. When we arrived in the late afternoon the hotel location right on the Piazza Cavour overlooking the lake was just breathtaking-we were so happy. Then we... More

Was this review helpful? Yes 3
Oscar_C61, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Julie K, thank you for taking the time to write your impressions, even if we are extremely saddened to read your disappointment. We often receive positive comments and we are surprised that you were not happy with us. It’s a pity that your review seems to be overall negative, also after being willing to move towards your preferences. We... More

manchester
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 14, 2014

We only stayed for one night, this was an unplanned stay due to a train strike and being unable to reach Milan. But wow, what a nice hotel. We had a superior room with balcony overlooking Lake Como. Great central location. Very near to shops, restaurants, sights and opposite the ferry terminal. The staff were very friendly & Eleanora was... More

Was this review helpful? Yes 1
Oscar_C61, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear GingerDragon31, thank you very much for sharing your fantastic review of Metropole&Suisse! It was indeed our pleasure to have you as our guest and make your stay comfortable. Words cannot adequately express the gratitude for your compliments of recognition on my total commitment at job. I was happy to assist you during your stay. Guests satisfaction is very important... More

Boston, Massachusetts
Top Contributor
55 reviews 55 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed July 13, 2014

We stayed here in July, 2014. We had planned to stay here for 5 nights, but left after only one. The beds in our room were the most uncomfortable we have ever (not) slept in. We had a double room with an rollaway bed. My son chose to sleep on the floor instead of the rollaway bed because it was... More

Was this review helpful? Yes
Oscar_C61, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear KCB0930, Thank you for sharing your impressions about your stay with us even if we are very sorry to read that you were disappointed. We only wished that you had advised our Front Desk Staff so that we could have managed to move you to another room, with another kind of extra bed and different mattress selection. We are... More

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Additional Information about Metropole Suisse Hotel

Address: Piazza Cavour 19, 22100 Como, Italy
Location: Italy > Lombardy > Lake Como > Como
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Metropole Suisse Hotel 4*
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Also Known As:
Hotel Metropole Suisse
Metropole Suisse Como
Metropole Suisse Hotel Como, Italy - Lake Como

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