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All 32 Como hotels

Metropole Suisse Hotel

4.0 of 5 Hotel   |   Piazza Cavour 19, 22100 Como, Italy
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65%
Ranked #14 of 32 hotels in Como
A recent review
3 of 5 stars reviewed 2 weeks ago
Julie K Pittsburgh, Pennsylvania
  • Reviews (388)
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388 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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English first
Pittsburgh, Pennsylvania
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room we eventually got is actually the room featured on their website which has been nicely renovated although they put in two twin beds instead of a king which seems odd to me. When we arrived in the late afternoon the hotel location right on the Piazza Cavour overlooking the lake was just breathtaking-we were so happy. Then we... More

Was this review helpful? Yes 2
Oscar_C61, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Julie K, thank you for taking the time to write your impressions, even if we are extremely saddened to read your disappointment. We often receive positive comments and we are surprised that you were not happy with us. It’s a pity that your review seems to be overall negative, also after being willing to move towards your preferences. We... More

manchester
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We only stayed for one night, this was an unplanned stay due to a train strike and being unable to reach Milan. But wow, what a nice hotel. We had a superior room with balcony overlooking Lake Como. Great central location. Very near to shops, restaurants, sights and opposite the ferry terminal. The staff were very friendly & Eleanora was... More

Was this review helpful? Yes 1
Oscar_C61, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear GingerDragon31, thank you very much for sharing your fantastic review of Metropole&Suisse! It was indeed our pleasure to have you as our guest and make your stay comfortable. Words cannot adequately express the gratitude for your compliments of recognition on my total commitment at job. I was happy to assist you during your stay. Guests satisfaction is very important... More

Boston, Massachusetts
Top Contributor
52 reviews 52 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed here in July, 2014. We had planned to stay here for 5 nights, but left after only one. The beds in our room were the most uncomfortable we have ever (not) slept in. We had a double room with an rollaway bed. My son chose to sleep on the floor instead of the rollaway bed because it was... More

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Oscar_C61, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear KCB0930, Thank you for sharing your impressions about your stay with us even if we are very sorry to read that you were disappointed. We only wished that you had advised our Front Desk Staff so that we could have managed to move you to another room, with another kind of extra bed and different mattress selection. We are... More

Perth, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at the Metropole Suissie, perfect location couldnt ask for better. room was small but had everything you needed and the view from our room was amazaing looking over the lake. We had breakfast included which was pretty bad, they did not have much on offer and so would not recommend this. The staff were very helpful.

Was this review helpful? Yes 1
Oscar_C61, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Nooren, thank you for taking the time to write this review. We are pleased to know that you are enjoying your stay here in our hotel in Como and it is a great pleasure for us to read such kind words about our location just in the city center in front of the lake. Regarding the breakfast, we really... More

Pittsburgh, Pennsylvania
Top Contributor
54 reviews 54 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is directly across the street from the boat docks on Lake Como and on the lovely Piazza Cavour. The hotel staff was very helpful in arranging a private boat tour for our party of 8 within an hour of our arrival. The rooms were clean and convenient with a great view of the lake and the Piazza. From... More

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Oscar_C61, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Debra K, thank you for your wonderful review following your recent stay with us and for uploading a picture taken from your room, there was no better way to describe such beauty! It is delightful to read your words of satisfaction, we are very happy that you overall enjoyed your stay in Como. Infact, starting from our location it... More

Atlanta, GA
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 20, 2014

I stayed at Hotel Metropole Suisse for a conference in late May, and then my wife came to join on me the last day and we stayed for 3 more vacation days in Como. The best thing about the hotel is its location. It’s ideal. If you take the northbound train into Como, you can get off at the last... More

Was this review helpful? Yes
Oscar_C61, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Mr FwaysGree, How beautiful to know that you selected our location to spend your 3 more vacation days, we are glad that you loved our location and the old town center of Como. Our Front Desk team is glad to read your kind words about the helpfulness of our service, this is the best fuel to keep up our... More

St. Petersburg, Florida
Top Contributor
147 reviews 147 reviews
42 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed June 20, 2014

We arrived into Milan where we discovered our luggage did not arrive with us. The hotel staff tried hard to help us which we appreciated. Good location for a tour of Italy. Food was only Fair. I was surprised.

Was this review helpful? Yes
Oscar_C61, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Lisa B, thank you for taking the time to share your feedback following your stay in our hotel. We are pleased to know that you appreciated a lot the willingness of our Staff in helping you find your luggage. It has been a pleasure taking care of you since we worked for giving you peace of mind and let... More

boston
Top Contributor
52 reviews 52 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 16, 2014

Just back from a four day stay at the Metropole Suisse. The location of the hotel is perfect for getting around the lake, the dock is right across the street. I upgraded to a lake view room and ould not have been happier. Helpful and friendly staff

Was this review helpful? Yes
Oscar_C61, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Sroma1, thank you for sharing this positive review about your experience with us. It is a pleasure to read that you enjoyed your upgraded room with the lake view. Many thanks for recognizing our helpful and friendly Front Desk Staff, I personally think that it is one of our best values, in addition to the location, the wonderful view... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 14, 2014

Second time I have stayed at Metropole Suisse whilst attending a conference in Cernobbio - a short 15 minute boat ride away. Boat stops just across the street from the hotel. Hotel has an old world charm. My room overlooked the central square with a lake view. Perfect!

Was this review helpful? Yes
Oscar_C61, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Carol F, thank you for sharing your nice comment on TripAdvisor, we are glad to know that this has been your second visit in our Hotel, we hope to have the pleasure to meet you every time you are in Como. We are pleased that our Hotel gave you the perfect atmosphere to spend your time off work and... More

Belfast
Contributor
16 reviews 16 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 11, 2014

We stayed here while visiting Como for my brothers wedding and had emailed ahead of time to make arrangements based on our requirements. We got the most helpful reply from Mirene at the front desk and I have to say her customer service, helpfulness and overall friendliness made our trip all the more fantastic. She really was a joy to... More

Was this review helpful? Yes 1
Oscar_C61, Responsabile relazioni pubbliche at Metropole Suisse Hotel, responded to this review

Dear Coco, I don't know how to express my gratitudine to your splendid words of recognition on a job well done. It has been a great pleasure to assist you since your first e-mail and being at your disposal to fulfill your needs to better offer you the perfect vacation for enjoying your brother's wedding. I always try to do... More

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Additional Information about Metropole Suisse Hotel

Address: Piazza Cavour 19, 22100 Como, Italy
Location: Italy > Lombardy > Lake Como > Como
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Metropole Suisse Hotel 4*
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Also Known As:
Hotel Metropole Suisse
Metropole Suisse Como
Metropole Suisse Hotel Como, Italy - Lake Como

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Class
Official Description (provided by the hotel)
Historic Hotel dating from 1892 situated in city center, close to main shopping area, overlooking the lake. ... more   less 
Number of rooms
71

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