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All 34 Como hotels

Metropole Suisse Hotel

4.0 of 5 Hotel   |   Piazza Cavour 19, 22100 Como, Italy
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Ranked #14 of 34 hotels in Como
A recent review
4 of 5 stars reviewed yesterday
Queenie886 London, United Kingdom
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384 people have reviewed this hotel

Traveler rating
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    71
    47
    25
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47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

The staff on reception were a little surly when we first arrived but apart from this one time, we had a wonderful stay. This was my second stay in Como and last time I was near Tremezzo. My partner picked this hotel and it was in the centre of Como by the lake. We were close to the train, bus... More

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England
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

From the early hours you can hear: Every movement your neighbours make. Every toilet flush Every shower Every conversation in the hallway Every door opening and closing And we're not just talking one noisy customer - you can hear people from several rooms away. And then if that wasn't bad enough the housekeeping staff make even more noise! So many... More

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Oscar_C61, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Tom_FF_UK, we are extremely sorry to read your words of disappointment and we regret that you had difficulty conveying your thoughts about your stay directly to our Front Desk Staff, that is always proactive and well disposed to listen to our guests needs. It is the first time that we receive such complaints about loud noises regarding to our... More

Como, Italy
1 review
5 of 5 stars Reviewed 1 week ago

We stayed in a lake view room which was really spacious with a great balcony from which to view the lake. When the time came to move on to Turin there was a train strike! We were stuck! The staff were incredibly kind and helpful, especially mr Augusto. They rebooked our room, researched possible travel options and helped us contact... More

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Oscar_C61, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Mr. Richard, thank you for taking the time to share your experience. I am happy to read you loved everything about the hotel especially our kind and helpful staff and hotel location. Your compliments of the staff service are greatly appreciated, I will share your comments with them. We work diligently to offer the best service and a great... More

Rostrevor, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Our room was "cosy" it was hard to believe that it was the 22 square metres that we paid for. There was no view to speak of out of the small window. For a 4 star hotel we were surprised that there were no tea or coffee making facilities in the room. However the breakfast choice was substantial (but this... More

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Oscar_C61, Direttore generale at Metropole Suisse Hotel, responded to this review

Dear Montcherand1204841, thank you for sharing your comment here on TripAdvisor. We are sorry to read that the square metres of your room did not come up with your request. If we had known about it we would have moved you in another room. At least, we hope that our staff have been good at making your stay pleasant and... More

Dhahran, Saudi Arabia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Metropole Suisse is fairly typical of charming older European hotels that are retrofitted to modern conveniences. It's a pretty place, and for me it had everything I needed. The few little quirks I found (the elevator buttons have to be very firmly pressed, for instance, and sometimes more than once) were more funny than annoying. The hotel is almost... More

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Oscar_C61, Direttore generale at Metropole Suisse Hotel, responded to this review

Dear David G., we would like to thank you for writing this very nice comment about your experience with us. We are pleased to know that you considered our hotel to be "charming", indeed we refurbished our rooms without distorting our authentic flair, which we are very proud of, as we pride four generations of family ownership, from 1892. Regarding... More

Athens, Greece
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spend 3 days at Metropole Suisse hotel an for sure this was a wonderful experience!!! The hotel is at an icredible position,right to the lake,in front of the ferrie's dock ang 3-5 minutes walk to the train station. The hotel itself is very beautiful! They upgraded our room for free, to an executive one with a memorable lake view!... More

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Oscar_C61, Direttore generale at Metropole Suisse Hotel, responded to this review

Dear George, it's such a great pleasure to read your wonderful review, this is why we would like to send you our heartfelt thanks for taking the time to share your opinion regarding your last stay with us. We are delighted to read your kind words and we are so happy that we gave you the chance to live a... More

Devon, UK
Contributor
20 reviews 20 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for a few days last week and had a lovely time celebrating my birthday. It’s an old fashioned hotel right on the lakefront. Room 66 enjoys a great view of boats and people coming and going. The enclosed loggia is like a private little conservatory. We settled ourselves on the Lloyd Loom chairs in there and enjoyed... More

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Oscar_C61, Direttore generale at Metropole Suisse Hotel, responded to this review

Dear Guest TeaMilkNoSugar, first of all we want to thank you for taking the time for writing your detailed review. Position is one of the best skills we have such as the great Lake View from several rooms. You reserved a Special offer: ”Romantic Stay”including Italian Prosecco, the room Upgrade and much more. We are very happy to read you... More

istanbul
Top Contributor
135 reviews 135 reviews
36 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed February 15, 2014

Locatet by lake side of como, perfect location, poor breakfast, considering 4star hotel. Rooms a little bit old, but clean. Staff were friendly and helpful. In general I recommend this hotel and hopefully will visit in future.

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Oscar_C61, Direttore generale at Metropole Suisse Hotel, responded to this review

Dear Suleyman, thank you for taking the time to write your review. It is so nice to read that you enjoyed the location of our Hotel, in the heart of the old city centre and in front of the beautiful Lake Como. We are sorry that our buffet breakfast did not come up with your expectations. We understand the subjectivity... More

london, england
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 3, 2014

I had a great 2 night stay- good sized room, recently refurbished?- nice modern bathroom as well Small balcony which would be ideal in the summer- great view of the lake and mountains (not all rooms have the balcony/view). Good breakfast , great bacon and egg and fresh local pastries. The hotel is a few metres from the lake boats... More

Was this review helpful? Yes 2
Oscar_C61, Direttore generale at Metropole Suisse Hotel, responded to this review

Dear Croydon, At first I would like to thank you for sharing this review. We are very happy to know you enjoyed your stay with us. We really appreciate your comments about our renovated room and our central location . In few minutes on foot you are in the old town, with all its romanic monuments. We are also very... More

Perth, Australia
Top Contributor
168 reviews 168 reviews
79 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed January 17, 2014

The warmth of this hotel was evident from the first step in the door. The comfortable furnishings in the sitting areas, the welcoming smile from the receptinist, and then our delighful room. Our room, overlooking Lake Como, was perfect. The old-fashioned furnishings, the large room with sitting area, the soft pillows, the bath, the creaking floorboards - all added to... More

Was this review helpful? Yes 4
Oscar_C61, Direttore generale at Metropole Suisse Hotel, responded to this review

Dear HelenRose, thank you for writing this stunning review about your stay with us. We are very pleased that you chose our Hotel and it is rewarding to receive such positive feedback. Your kind words are so gratifying, particulary when you say that you noticed, at first sight, the warmth of our Hotel, from the comfortable furnishings in the lobby... More

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Additional Information about Metropole Suisse Hotel

Also Known As:
Hotel Metropole Suisse
Metropole Suisse Como
Metropole Suisse Hotel Como, Italy - Lake Como
Address: Piazza Cavour 19, 22100 Como, Italy
Location: Italy > Lombardy > Lake Como > Como
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #14 of 34 hotels in Como
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Metropole Suisse Hotel 4*
Official Description (provided by the hotel):
Historic Hotel dating from 1892 situated in city center, close to main shopping area, overlooking the lake. ... more   less 
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