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Metropole Suisse Hotel

Piazza Cavour 19, 22100 Como, Italy
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1 room 1 guest
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Metropole Suisse Hotel
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516 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pontefract, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We stayed in a standard room which had a great view of the lake and the square. The bathroom was very modern with a wet room style shower. The bed was reasonably comfortable and a good size. The staff are helpful and friendly. If you are wanting a central place at reasonable prices with the main purpose to explore Como... More 

Was this review helpful? Yes 1
HotelMetropoleSuisse, Responsabile relazioni pubbliche at Metropole Suisse Hotel, responded to this review

Dear Aowen2004, Thank you for taking the time to review our hotel. We are so glad to hear you enjoyed your room, our position, the staff & found our bathrooms to be very good. We will gladly provide to our guest tea/coffee facilities upon request, please next time make the request at the Front Desk at the time of your... More 

Parnu, Estonia
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We choosed this hotel due to it's location, which is in front of the lake and just few steps from the ferry stop, that will take you to any spot around lake Como. Hotel itself had obvously been a hot spot at it's glorious years, somewhere around the 80's. It's still in reasoable shape, but will need a interior renovation... More 

Was this review helpful? Yes 2
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Palazzoma, Thank you for taking the time to write this feedback. We are very happy that you enjoyed your stay with us and that you mentioned the staff that always do their best to please the requests of our guests. The hotel is located in the main square of Como and you are close by the city centre and... More 

Philadelphia, Pennsylvania
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean, sparse, hotel room with a great location on the lake in Como. Bathrooms appear to be newly renovated and are clean and adequate. Nice view of the square/lake out the french doors in room. Plenty to do within walking distance of the hotel. Wifi was inadequate for business purposes.

Was this review helpful? Yes 1
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Alison303, We are so glad to hear you enjoyed your stay with us. It was a pleasure to have you as guests. We're glad that you enjoyed our position, cleanliness & found our bathrooms to be very good. Hope to meet you again in the next future Thank you and best regards Eleonora Di Giuseppe info@hotelmetropolesuisse.com Hotel Metropole Suisse... More 

Newcastle, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A grand old hotel in Pride of place on Lake Como. We ate in the restaurant in the evening which was adequate and staff were engaging and efficient. Unfortunately the bed and pillows were abysmal so none of us slept well and were very tired the next day.

Was this review helpful? Yes 1
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Mrs Beth H., thank you for choosing our hotel. We greatly appreciate you sharing your experience on Tripadvisor.com. Thank you for your kind words of our restaurant, we will pass your compliments onto our staff One of the HMS Strength is the good position, in front of the the Lake in the city centre near the main popular tourist... More 

Burlington, Vermont
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We felt we had the best location of any hotel room in Como--a direct view of the lake, right across from the ferry dock and on the main square. The hotel's history as a luxury hotel is everywhere apparent--lovely antique furniture, comfortable beds and linens, huge bathroom, immaculately clean, very friendly staff.

Was this review helpful? Yes 2
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Susan D, thank you for your splendid review about your stay in our hotel. We are very delighted to read your words of appreciation and your enthusiasm in describing our hotel history and luxury. Thank you for being our guest, we hope to meet you again in the future! Warmest regards Mirene Granato info@hotelmetropolesuisse.com Hotel Metropole Suisse - Lake... More 

Lincoln, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On the face of it this looks like a good hotel, however once we got to our room it was very disappointing. We were given a quiet room, which was not an accurate description as although away from the main square, the noise in the room from other peoples showers & flushing toilets was quite bad. It was the oddest... More 

Was this review helpful? Yes 1
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Mrs.Suzywar4, Thank you for share your experience on Tripadvisor.com. We are very sorry to read that you did not enjoy your stay at our hotel. We regret that your room has been very noisy and you had to hear the dins of the other rooms nearby. The Staff was always ready to help if you needed something special like... More 

West Sussex, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good hotel, super location overlooking Lake (ask for room above first floor) and main square. Bedroom and bathroom adequate, clean and very good quality bedding. very easy access to train station and ferry. We were there during a weekend when the square outside was host to music dancing events on Friday and Saturday evening. Entertaining to watch and music ended... More 

Was this review helpful? Yes 1
HotelMetropoleSuisse, Responsabile relazioni pubbliche at Metropole Suisse Hotel, responded to this review

Dear Michael F., Thank you for taking the time to review our hotel! We’re very happy to know that you enjoyed your weekend in our hotel in Como. Hotel Metropole Suisse has different types of rooms with bathroom, cleaned every day from our accurate and attentive staff. So, we’re glad to read your positive comment about our rooms and services.... More 

Dallas, Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Fantastic hotel. It was a pleasure to stay here and would do so again. The staff is very friendly and helpful connecting you with daily excursions. Travelled here with 8 family members. I can't imagine a better location. You are 50 yards from exquisite shopping and restaurants down the famous stone streets of Como. I did not eat dinner at... More 

Was this review helpful? Yes 2
HotelMetropoleSuisse, Responsabile relazioni pubbliche at Metropole Suisse Hotel, responded to this review

Dear daddycadd, Thank you very much for sharing your nice review of Hotel Metropole Suisse! We’re so excited to read your positive words about our hotel and its position. In fact, as you wrote, HMS is situated near the boat office, the funicular for Brunate, trains stations, to all types of shops and restaurants for an unforgettable dinner or lunch!... More 

Brisbane, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for two nights in June. Great location easy walk to everything. Directly opposite ferry terminal & short walk to funicular. We booked a lake view room and were fortunate to get a corner room with views over the lake and funicular. Reception staff were very helpful with information and also with emails prior to our stay.

Was this review helpful? Yes
HotelMetropoleSuisse, Responsabile relazioni pubbliche at Metropole Suisse Hotel, responded to this review

Dear Barry L, Thank you for sharing your positive feedback about our hotel! Hotel Metropole Suisse is located near the funicular, trains stations and boat office. So, it’s very easy to visit some different places that tourists want to explore near this beautiful city, for example Milan, Bellagio or Switzerland. Thank you very much for your nice words about our... More 

Vejle
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 5 weeks ago

In July on a getaway I had one night at Metropole Suisse Hotel. The location is great, just where everything happend. I came by car and there was no parking to my car so I had to drive 1 km away and walk to the Hotel. The reception was nice and quick to give the keys. The reception area are... More 

Was this review helpful? Yes
HotelMetropoleSuisse, Guest Relations Manager at Metropole Suisse Hotel, responded to this review

Dear SuntravellerVejle, Thank you for taking the time to review our hotel. We are so pleased to hear that you enjoyed your stay with us. However, we are sorry that you found your room to be a little small. Every year, we remodel a portion of our rooms, and some of their designs are more modern. Next time you stay... More 

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