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Barchetta Excelsior

#4 of 32 Hotels in Como
Certificate of Excellence
Piazza Cavour 1, 22100, Como, Italy
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1 room 1 adult
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Barchetta Excelsior
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302 Reviews from our TripAdvisor Community

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Christchurch, New Zealand
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a very comfortable two night stay at this hotel. it is centrally located, clean and spacious. The rooms temperature was a bit hard to control but the bathroom was perfectly warm enough to get a few clothes washed and dried. We dined in the restaurant and enjoyed our meal in the comfort of the bar.

Helpful?
Thank D_BeeNZ
GM_HBE_PAL, Direttore at Barchetta Excelsior, responded to this review

Dear D_BeeNZ, thank you very much for your review. Your positive feedback is greatly appreciated. We are very pleased you had an enjoyable stay with us at the Barchetta Excelsior. Thank you for highlighting our cleanliness and our unbeatable location. I will gladly share your compliments with my cherished team. Looking forward to your next visit. Best regards. Robert Webber... More 

Melbourne, Australia
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is right in the middle of the town by the lake. Our room had a balcony which was well worth paying the extra for as it looked right out over the lake. Just beautiful. The meals in the hotel were very good and a reasonable price although there are many restaurant's around. The Christmas markets were still in... More 

Helpful?
1 Thank Dariel F
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was in a great location, not only central to the town of Como, but to the lakes district.... This made it very easy to get around and visit places like Bellagio, Lugano and Tremzzio. Lovely view of the lake and foreshore. Close to many excellent restaurants. Polite and helpful staff that spoke English. Spacious room and bathroom. Shower... More 

Helpful?
1 Thank Stephanie R
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Thankfully haven't stayed there long. The hotel's staff were very rude from the start. The hotel's decor is dated and needs refurbishment. The only advantage is the location. Overall, for those who want to have an enjoying stay I would not recommend this hotel.

Helpful?
2 Thank Anna D
GM_HBE_PAL, Direttore at Barchetta Excelsior, responded to this review

Dear Anna D, thank you for your review following your recent stay at the Barchetta Excelsior. Thank you also for highlighting our great location, we consider it to be unbeatable in Como. Very sorry to read that you did not feel the warmth of our hospitality. We normally pride ourselves with wonderful reviews regarding our service. Your description clashes with... More 

Sydney
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed December 18, 2015

I stayed here for a couple of nights in October 2015. I'd class the hotel as 4 stars. the rooms are a good size clean and well maintained. Its not a luxury hotel, and probably due for an update, but its nice for what it is. Great location, centrally located to all the major tourist attractions, right on the lake,... More 

Helpful?
1 Thank tasydney
GM_HBE_PAL, Direttore at Barchetta Excelsior, responded to this review

Dear Tasydney, thank you for your review. Very pleased to receive your positive feedback, it is greatly appreciated. FYI - the taps are indicated with the letter "C" as in "caldo" ("hot" in Italian) whereas as "F" indicates the cold water ("freddo" in Italian). I wouldn't describe it as "backwards" but simply a different language to English. Thank you for... More 

Greece
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 24, 2015

I stayed at this hotel for 3 days and I must admit that it was perfect. The rooms were very clean and spacey, the view was awesome and the breakfast more than satisfactory. The personnel was polite and eager to help on whatever was asked. I highly recommend it for a stay, if you are about to visit one of... More 

Helpful?
Thank anastasios
GM_HBE_PAL, Direttore at Barchetta Excelsior, responded to this review

Dear Anastasio, thank you very much for your review. Your positive feedback is greatly appreciated. We are very pleased you had an enjoyable stay with us at the Barchetta Excelsior. Thank you for highlighting our cleanliness, our friendly service and our unbeatable location. I will gladly share your thoughts with my cherished team. Looking forward to your next visit. Best... More 

Heinsberg
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 22, 2015

Stayed for 8 days in the hotel, very good service, clean rooms and a very nice view to the como lake. Breakfast is OK. Very friendly staff. In front of the hotel, there is a bus stop, sometimes very loud. But OK.

Helpful?
Thank Frank H
Pune, India
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 21, 2015

We stayed for 2 nights at the Barchetta Excelsior during our trip to italy and france. The hotel has a great location and faces Lake Como. Its about a 10 min walk from the train station. Being right on Piazza Cavour it offers easy access to the ferry for visiting the other parts of Lake Como and also has numerous... More 

Helpful?
Thank Indranil S
GM_HBE_PAL, Direttore at Barchetta Excelsior, responded to this review

Dear Indranil, thank you for your review following your stay with us in May. I am very pleased you enjoyed your time on Lake Como and we appreciate your positive feedback. Thank you for highlighting our fabulous location and great lake views from our balconies. Your stay was in May when we were installing our new WI-FI system. Sorry about... More 

St. Petersburg, Florida
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 6, 2015

Stayed for 2 nights in October, 2015. Pro: Location overlooking Lake Como. We had a mid to top floor room overlooking Piazza Cavour. Con: Our room overlooking the Lake and Piazza Cavour because during the first day of our stay (Saturday), there was an endless cavalcade of low-end race or rally cars being displayed in the square and endless music... More 

Helpful?
Thank Phil P
Launceston
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 4, 2015

Stayed here recently, very average hotel with dated decor, old carpets etc, did not even have tea coffee making facilities in the rooms, we were told air condition was switched off due to end of summer just few days before our arrival..! At best 3 star hotel! thats being generous.... the only positive is that hotel is located overlooking the... More 

Helpful?
Thank VIkLaunceston
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