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Barchetta Excelsior

#5 of 32 Hotels in Como
Certificate of Excellence
Piazza Cavour 1, 22100 Como, Italy
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1 room 1 guest
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261 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Athens, Greece
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent Hotel, location is absolutely fabulous. During our stay, we were able to book a room on the 6th floor in order to have lake view.The room was beyond our expectations, very spacious with an astonishing view on the lake but also on the side street. Among similar standard hotels in Europe, Hotel Barchetta Excelsior was outstanding due to the... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Everything was great about this hotel, from the location to the helpful staff. We had a 5th floor room with a balcony overlooking the lake offering fantastic views, buffet breakfast gave a great choice of food and the staff were very helpful and attentive to every request. Spoke to the general manager there who was very friendly and obviously keen... More 

Was this review helpful? Yes 2
Co.Antrim
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed in Barchetta for 3 nights and only wished we could have stayed longer. On arrival made to feel welcome and the helpful suggestions about what to do while in Lake Como was much appreciated . Our Lake View room was amazing and added so much to our stay and having the balcony with the late afternoon sunshine to... More 

Was this review helpful? Yes 1
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Lake view rooms are excellent , breakfast is good, staff very attentive. Only issue is the "free WIFI"., if you ask when you check In you receive a sticker with a monstrous login code that is only valid for 2 devices and 2 days! After that you pay. Free!!

Was this review helpful? Yes 3
GM_HBE_PAL, Direttore at Barchetta Excelsior, responded to this review

Dear Keith R, thank you so much for your review. Positive feedback is always greatly appreciated and highly welcomed. Thank you for highlighting our superb location and excellent customer service. I will proudly share your compliments with my cherished team. I do however need to clarify your last comment regarding Wi-fi. This service is ALWAYS free. After 48 hours if... More 

Bengaluru (Bangalore), India
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great hotel to stay in 1 location is excellent. 2 staff is so helpful and insightful. Esp Susanna & Mariakiara!! Amazing service in the bar and bistro! Overall would recommend it as the best place in Como!!

Was this review helpful? Yes 1
GM_HBE_PAL, Direttore at Barchetta Excelsior, responded to this review

Dear 2014vijay, thank you very much for your kind review. Positive feedback is always greatly appreciated and highly welcomed. Thank you for highlighting our superb location and excellent customer service. The two girls at reception you mentioned are real assets to our hotel. I will proudly share your compliments with them and the rest of my cherished team. Looking forward... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I came to the hotels with few concerns in mind because of some negative comments I read in the reviews. To the contrary, my family and I enjoyed a warm and friendly welcome. The staff is very professional , made us feel home from the first moment, and their support and recommendation on how best we spent our time went... More 

Was this review helpful? Yes 1
GM_HBE_PAL, Direttore at Barchetta Excelsior, responded to this review

Dear Guest, thank you very much for your kind review. We are very pleased to know that you had a great time with us at the Barchetta Excelsior. Thank you also for the positive feedback regarding the high level of service. I will gladly share your thoughts with my cherished team. Your appraisal is much appreciated and welcomed. We hope... More 

Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a weekend but could've easily stayed a lot longer.. Don't be eager to purchase the wifi token on check in until you've tried to search for the local free wifi.. I thinks it's Como wifi.. You'll save €10 that way.. Very comfy beds, I recommend you ask for a lake view, as you'll see from my... More 

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GM_HBE_PAL, Direttore at Barchetta Excelsior, responded to this review

Dear Mr T, thank you for your review following your stay with us in April. I am very pleased to read that you had a great time with us and enjoyed the breathtaking views from our rooms overlooking the lake. Thank you for highlighting our magnificient location. Just for your information and that of other readers, WI-FI is now free... More 

Newport Beach, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is close to restaurants and points of interest plus it is located right across from the ferry. While the hotel is exceptionally clean, it could use some updating. We had nice large bath towels, a complaint I had noticed in an earlier post had been rectified by the time of our stay. The room had the most amazing... More 

Was this review helpful? Yes 1
GM_HBE_PAL, Direttore at Barchetta Excelsior, responded to this review

Dear Margaret, thank you very much for your review. I am very pleased you had an enjoyable stay with us at the Barchetta Excelsior. Thank you for the positive feedback regarding cleanliness and good service. They are definitely our strong points together with our unbeatable location and lake view. We hope to welcome you back in the future! Best regards,... More 

Burntwood, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Just back from our second 5 day Break at the Hotel. Many thanks to the Front Staff for making this a memorable Birthday for my Partner and all the help & assistance given. We had a 2nd floor Lake view with Balcony excellent for watching the Sun go down. Breakfast was more than adequate and had a very good meal... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our first time in Como and I don't think we could have chosen better. Friendly staff, great room with a wonderful view and really nice breakfasts. We were travelling as a family of four; our children are 14 and 16 so I booked two rooms, a double and a twin. I also emailed the hotel to ask if the rooms... More 

Was this review helpful? Yes 1
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