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All 35 Bergamo hotels

BEST WESTERN PREMIER Cappello d'Oro

4.0 of 5 Hotel   |   12 Viale Papa Giovanni XXIII, 24121 Bergamo, Italy
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83%
Ranked #6 of 35 hotels in Bergamo
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 days ago
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361 people have reviewed this hotel

Traveler rating
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    4
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54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

This Hotel has the friendly and Helpfull of Staff you can find. This Hotel is screaming for Remodeling, looks like have not been touched for the last 20 years. It has Restaurants and Shopping nearby. The area is very noisy and there is a Bus Stop almost in front of the Hotel.

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Reinaldo A, thank you for your review. We are happy to know you appreciated our Service and our Staff professionality. Our Hotel is part of an ancient building, part of the history of the city. It is clean, well manteined and renewed in 2001, the style respects an historical building. We hope to see you soon and welcome you... More

Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here on a city break to Bergamo.It's a nice hotel and we had a very nice room.It was very clean and the staff were very good and spoke English.Breakfast was a continental buffet but was nice enough.The airport bus stops straight outside the hotel which is ideal for a city break and for someone who doesn't want to... More

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear MDC214, thank you for sharing your experience with us. We are glad to know you enjoyed the city and our Hotel. Expecially we loved to know you finded our Staff professional as we work every day to offer a high level Service. We hope to see you soon and welcome you once more in our hotel! Sara More

Zurich, Switzerland
Top Contributor
53 reviews 53 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here on business. Good location in upper old part of the city. V reasonable price. Good room and facilities. Excellent staff especially bar man who went above and beyond on a Sunday evening. V nice breakfast buffet. Would stay here for business or pleasure

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear drpeterr23, We are glad to know we made your stay a special one! Thank you for sharing your experience. Your positive comments about Service and Staff have been shared with the entire Team. We hope to see you soon again here with us. Sara More

manchester
Top Contributor
146 reviews 146 reviews
18 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I have to congratulate the Cappello d'Oro Hotel. Firstly it is located nice and central to all attractions. It's a ten minute walk to the funicular and same to the main station/ bus terminus. For anyone coming in from the airport get a bus as it's a 15-20 min ride if that and it's only €2.10! We ended up catching... More

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear davidmlow, thank you for sharing your experience. Your review is so detailed and so true. It is a great recognition for our daily job. Our location it's one of our stars but luckily we can count on our Team. We believe that people always make the difference and every day we try to deliver high service standards, good mood... More

Stoke-on-Trent, United Kingdom
Top Contributor
65 reviews 65 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a mini break and a day out into Milan. A lovely hotel and a great reception area. They even let us play the grand piano in the foyer. The staff were really helpful. Extra pillows no problem, drink from the bar, no problems. Advice on how to get to the train station and then Milan, not... More

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Denzil15, your words are beautiful music. We are delighted to know you appreciated so much our Service and our Hotel. Your review has been shared with the entire team, happy to be recognized for their job! We hope to see you, you will be always welcome. Sara More

Swadlincote, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2014

We stayed at this hotel after being impressed by the assistance they offered us a few years earlier when we were stranded in the city centre during a flash storm. Public transport had stopped and they tried in vain to book us a cab and then gave us directions and an umbrella after allowing us to shelter in the lobby... More

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Dave B, thank you for sharing your experience. We are delightet to know that you enjoyed your stay in our Hotel. Our Team is our ace, we think that people make difference at any time so we try everyday to show our attitude and our passion for our job. We hope to see you soon and exeed once more... More

mendoza
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 22, 2014

Although we only had one night in this hotel we were not hugely impressed. It had all the makings of an excellent hotel but was lacking in certain aspects. For example, only one of the two aircon units the the room actually worked making for a very hot night. The noise from the street bar below was excessive at times... More

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear big_hungry_baboon, thank you for sharing your experience with us. We are sorry we weren't able to meet your expectation. Your comments will be taken into serious account in order to offer a better Service in the future. We hope you will consider to visit our Hotel once more, we will be glad to welcome you. Sara More

oakland, ca
Contributor
20 reviews 20 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 16, 2014

My wife and I were there in early January. We stayed 2 nights which gave us the better part of 2 days to explore the city. This felt like plenty of time. Our room was on the third floor facing out on the major street. From our window we could see the upper city, the porto nuovo, and the holiday... More

Was this review helpful? Yes 2
BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear grumpylam, we are delighted to know you enyoyed your experience in Bergamo and at our Hotel. Thank you for sharing your impressions, they will be really useful for travellers and also for us. We value your opinion. We hope to see you soon. Sara More

Senior Contributor
23 reviews 23 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 9, 2013 via mobile

A really nice hotel which has one of the best locations in the town. Ideally situated for a stroll up to the old city via the funicular. The bus stop for the airport is literally a minute from the hotel. The only fault I could make is the double bedroom was on the small side but everything else was very... More

Was this review helpful? Yes 1
BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Stephen J, we are happy to know you enjoed your stay in Bergamo and at Cappello D'Oro Hotel. We hope to see you soon so we could try to assign te perfect room for you. Thank you for sharing your experience with us! Sara More

italia
Top Contributor
86 reviews 86 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 8, 2013

Yet again we have been to bergamo and stayed at our favourite hotel there. Very friendly receptionists as per usual and very welcoming. Great breakfast in a nice large room. Rooms are well serviced and nothing is too much trouble for any of the staff. Will be back soon. Thank you again.

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review
Google Translation

Gentilissimo maldini3, siamo felici di sapere che ci sono Ospiti che confermano ogni volta la loro scelta. Sorprendere un cliente... More

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Additional Information about BEST WESTERN PREMIER Cappello d'Oro

Also Known As:
Best Western Premier Cappello d`Oro Hotel Bergamo
Best Western Premier Cappello d`Oro Hotel
Best Western Hotel Bergamo
Best Western Bergamo
Bergamo Best Western
Address: 12 Viale Papa Giovanni XXIII, 24121 Bergamo, Italy
Phone Number:
Location: Italy > Lombardy > Province of Bergamo > Bergamo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Bergamo
#4 Family Hotel in Bergamo
#7 Business Hotel in Bergamo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Cappello d'Oro 4*
Official Description (provided by the hotel):
The BEST WESTERN PREMIER Hotel Cappello D'Oro is committed to combining the charm of traditional hospitality with modern comforts and efficiency, providing the ideal environment for cultural tourism and business requirements, in Bergamo city centre. The name and delicious dishes of its Del Moro Restaurant are renowned and are complemented by a hotel service that is in many respects unique in the city of Bergamo.The four-star accommodation delights guests with the quality of its rooms, the welcoming approach of its staff, the hotel's enviable position and catering that demonstrates why its cuisine has become so prestigious: from its sumptuous buffet breakfast to its tailor-made lunches and dinners. ... more   less 
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