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All 34 Bergamo hotels

BEST WESTERN PREMIER Cappello d'Oro

4.0 of 5 Hotel   |   12 Viale Papa Giovanni XXIII, 24121 Bergamo, Italy
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82%
Ranked #6 of 34 Hotels in Bergamo
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 1 week ago
Fiona59 London
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392 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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London
Contributor
15 reviews 15 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a lovely city centre hotel. It's very conveniently sited, just by the Puerto Nova. It's a short walk in one direction to the station and in the other to the funicular up to the old city. The airport bus stops right outside and is only 2.20 euros each way. Our room was on the 4th floor of the... More

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Hong Kong
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This review is long overdue. I got married just outside Bergamo in May 2013 and as I had friends flying in from the UK, HK, Singapore, LA, Australia, France, Zurich etc, I needed to find a hotel which was suitable for all my friends and family. Now I had to cater for quite a diverse group, from young 20 year... More

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Riga, Latvia
Top Contributor
59 reviews 59 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 10, 2014 via mobile

The main plus of the hotel is its perfect location in the town center and just some 10 minutes from the airport. Very friendly reception staff, helpful as well, we were checked in quickly and efficiently, with all necessary info about good places for family dinner etc. Didn't have to wait at all for the luggage, which was delivered to... More

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Anastasia, thank you for sharing your experience. We are glad to know you enjoyed your stay with us, expecially when you mention our Staff, that you define friendly and professional. Our location is certainly a plus, but we assure there are more reasons to visit us. We hope to see you soon. Sara More

Hertford, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 9, 2014

We stayed here for 2 nights and the room was very comfortable - the bathroom was massive ! Excellent breakfast except for the standard coffee - but the waiting staff came around and asked if we wanted different coffee (cappucino etc), and this was delivered promptly - well worth asking for. The old town is about a 10 minute walk... More

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Fin2307, thank you for sharing your positive experience with us. Your comments highlight two important aspects of our Hotel: professional and qualified staff and central location, walking distance from the main points of interests. We hope you will choose our Hotel again for your next trip to Bergamo. Sara More

Ontario, Canada
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed August 8, 2014

My husband, teenage daughter and myself spent four nights in two superior/elegance rooms. We like lots of room and the two bathrooms were convenient. The rooms were on the 4th floor at the back of hotel each with a terrace overlooking the courtyard. It was very quiet, the beds were comfy and each room was immaculate. Breakfast was great and... More

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear KGD'sMOM, we are so happy to know that you enjoyed your experience in Bergamo and at Best Western Cappello d'Oro Hotel. Thank you to share your opinion about the shower size, if you think they are too small we suggest for the next time to request in your booking a room with the bathtub. We think you will be... More

Orlando, Florida
Top Contributor
97 reviews 97 reviews
54 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed August 7, 2014

Stayed there 1 night and the front desk person(female) was excellent and very helpful. About a 15-20 minute walk to the funiculare to take you up to the old city. My only problem with the hotel was I had a rental car and in order to drop off your bags you have to drive up on the sidewalk. I understand... More

Was this review helpful? Yes 1
BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear EUROPEEXP, we are glad to know taht you enjoyed your stay with us and expecially our Staff professionalism. As you said our parking is located on the hotel side and, before leave the car, is necessary to park in the drop on/off area to take the luggage. In the city centre is quite difficult to arrange the perfect solution... More

Wexford, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 2, 2014

We were in Italy for a family wedding in July and we all stayed at this hotel. Everything about it was wonderful. The airport bus stops right outside it. The funicular to the old town is a ten minute walk away. There are plenty of restaurants and good shopping all around the hotel. The rooms are not large but very... More

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear 99MirL99, your words are a great recognition for our daily efforts. All your positive comments mean that we are achieving our goal and we must continue on this direction. Your full satisfaction makes us proud of our job! Your opinion about the breakfast has been shared with the Food and Beverage Team, it is the perfect gasoline to work... More

Geneva, Switzerland
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 31, 2014

This is regular 4* hotel, in the nice town area, with very professional service. The hotel is situated 200m from Train Station and 10mn by car from the Aeroport. There is also a local Bus which can take you to the Aeroport and it is passing near hotel. There are great restaurants and shops around the hotel.

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Sanyusha, thank you for your review. As you say our 4 star hotel is located in a strategic area: walking distance from the main train station, in fornt of the shuttle bus stop fron/to the airport, walking distance from the city centre and the main shopping area and also walking distance from the funicolare station for Città Altà, the... More

Glasgow
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 20, 2014

Stayed here for 1 night and was generally very impressed. Staff friendly and helpful with excellent English. Room and communal areas well decorated and presented and loved the thick dressing gowns after a few weekend of living from a suitcase. The free wifi worked well from our room as did the sound proofing to the main road outside. We stayed... More

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ni
Contributor
17 reviews 17 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 14, 2014 via mobile

Hotel is in the most convenient location for discovering Bergamo. From the airport , the hotel is at the next bus stop after the station. A few hundred metres to the funicular and pathway, rising to the Citta Alta and is next to the main shopping area. The hotel itself is a little disappointing, initial impression is outdated, dark and... More

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear daihi, thank you for sharing your experience here with us. Cappello d'Oro lies in an historical palace with more than 150 years of tradition. Its style ,colours and furniture are defintely classic and elegant. Its soul its young and friendly thanks to our Team. I read about the inconvenient you experienced with the wi-fi connection and I reported your... More

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Additional Information about BEST WESTERN PREMIER Cappello d'Oro

Address: 12 Viale Papa Giovanni XXIII, 24121 Bergamo, Italy
Phone Number:
Location: Italy > Lombardy > Province of Bergamo > Bergamo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Cappello d'Oro 4*
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Also Known As:
Best Western Premier Cappello d`Oro Hotel Bergamo
Best Western Hotel Bergamo
Best Western Bergamo
Bergamo Best Western

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