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All 34 Bergamo hotels

BEST WESTERN PREMIER Cappello d'Oro

4.0 of 5 Hotel   |   12 Viale Papa Giovanni XXIII, 24121 Bergamo, Italy
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83%
Ranked #6 of 34 hotels in Bergamo
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 4 days ago
Dinny F Dublin, Ireland
  • Reviews (395)
  • Photos (179)
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  • Room tips (35)
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395 people have reviewed this hotel

Traveler rating
    146
    179
    52
    14
    4
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59
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
Dublin, Ireland
Contributor
19 reviews 19 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night, arrived late so went straight to bed. Room was comfortable with good soundproofing which is required as it is beside a very busy street. Hotel was very nice, in a good location for exploring the city. Breakfast was okay, nice coffee and rolls, eggs and fresh fruit and yogurts, but sausages and rashers left a... More

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Derby, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location for easy access to train/ bus stations, airport bus stops, Citta Alta and Via XX Settembre the main shopping street. Our twin room 253 was clean, spacious and had a bath and shower. Although situated at the front of the hotel, road noise was minimal due to good double glazing and was very quiet after midnight when traffic... More

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Inkybobs, we are glad to know you enjoyed your stay with us. Location, cleanliness, good breakfast and smart Service: you lived the full Cappello d'Oro experience. We hope to see you soon. Best Regards Sara More

Reading
Top Contributor
166 reviews 166 reviews
106 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed 1 week ago

We've just returned from a 2 night stay at this hotel. We booked a standard room, directly with the hotel, and were hoping for an upgrade as we were celebrating my birthday, and we've a Best Western loyalty card, but no luck there despite the hotel not being very busy. First impressions not great. Quite an unattractive entrance. Staff were... More

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear larnerdarren, first of all I would like to thank you for taking the time to share your experience. I read carefully your review twice and it's like I can feel tour status: just average, nice but not enough, maybe next time we will look for another solution. Well, let me say that our goal is offer the perfect stay... More

Dallas, Texas
Top Contributor
58 reviews 58 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my second visit to Bergamo, but first at the Best Western. My first visit I stayed at the Hotel Mercraue further down the street and, while I think the rooms are bigger there, I would pick the Best Western again. The rooms were small, but clean - the breakfast modest, but good. The hotel is easy to find... More

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BWCappellodOro, Responsabile reception at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear iamthemorg, thank you for sharing your positive experience. We are glad to read your words, a beautiful recognition for our daily effort. Good location, clean ambient, good breakfast are a very good way to describe our hotel Thank you again and we hope to see you soon. Sara More

Wakefield, United Kingdom
Top Contributor
56 reviews 56 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Cappello D'Oro for one night in June 2014. We chose to stay here as we were flying home from Bergamo Airport the following day. We had stayed in Bergamo previously (about 10 years ago) so wanted to be within walking distance of the train station (no more than 10 minutes walk away) and the old city... More

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear brown9952173, we are glad to know that you enjoyed your stay with us and you will keep good memories about your trip to Bergamo. Location, Good Service, helpfull Staff, good breakfast, pillows menu, quiet room. You didn't miss anything of our Product and Service! We hope to see you soon again. Sara More

Lausanne, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

We picked the capello for the location and expected to simply have a 4* service. Result: - Location is unbeatable (right in the center of the commercial part of BG) - Arrival: from outside, the hotel doesn't look attractive at all (ground floor looks like a sex shop with absolutely NO visibility on the inside), terrible drop-off zone (no sign... More

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear connaisseur_bis, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance... More

Liverpool
Top Contributor
64 reviews 64 reviews
38 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 4 nights with husband and friends. Hotel in great location, 5-10 minute walk to train and bus station. Bus stops right outside hotel and airport bus stops just across the road. Pleasant staff, helpful and friendly. Room and bathroom small, which is fairly typical in Italy. Good sized towels and reasonable quality, though I disliked shower wash... More

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear sunseekerLiverpool, thank you for sharing your experience. We are happy to read your positive words about your stay: you described in a perfect way our style and service. We hope you will consider to come back again in the future, we will assure in the meanwhile that internet will work properly. Sara More

Fredrikstad, Norway
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location of the Hoitel is in the hart of the new city and close to City Alta.The room was nice and clean and very quiet. The Staff frendly and service minded. Breakfast was good. The Airport Bus stoped right outside the Hotel.

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Tormod B, we are glad to know you appreciated our Hotel. As you say the location is perfect: walking distance from the main train station , in the city centre, walking distance from Città Alta and in front of the bus stop to the airport. It is the best location you can find in Bergamo. But we also offer,... More

Derby, England
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked this hotel having previously stayed in another BW Premier in England, and we were not disappointed. The hotel was everything i expected of a Premier, with welcoming and polite staff, and nothing too much trouble. The breakfast was very good, and had ample serving times (6.30am-10am) which was nice to see. Our room was on the first floor... More

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear LisaLou1982, thank you for sharing your positive experience with others travellers. We are glad to know you enjoy your trip to Bergamo and your stay with us. Your words make us proud and they are the right recognition for our job, they also have been shared with the rest of the Team. Thank you again and we hope to... More

Knighton, United Kingdom
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I usually rent an apartment on previous visits to Bergamo but as it was for 1 night only to see the Historic Grand Prix I opted for the Cappello d'Oro - Booked direct at a favourable price including breakfast - arrived early but my room was ready - friendly staff. The room (146) was large, clean and well equipped -... More

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BWCappellodOro, Responsabile relazioni pubbliche at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear shorttriptraveller, thank you for your beautiful review. We are glad to know you appreciated our Services. Comfortable room, big and soft towels, good breakfast and friendly staff. Yo did not miss anything! We hope you will consider to stay again in our hotel rather than an apartment, here you will be always welcome. Sara More

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Additional Information about BEST WESTERN PREMIER Cappello d'Oro

Address: 12 Viale Papa Giovanni XXIII, 24121 Bergamo, Italy
Phone Number:
Location: Italy > Lombardy > Province of Bergamo > Bergamo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Cappello d'Oro 4*
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Also Known As:
Best Western Premier Cappello d`Oro Hotel Bergamo
Best Western Hotel Bergamo
Best Western Bergamo
Bergamo Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Green Hotel in Bergamo #4 Luxury Hotel in Bergamo #5 Romantic Hotel in Bergamo #6 Business Hotel in Bergamo #6 Family Hotel in Bergamo
Hotel Class
Official Description (provided by the hotel)
The BEST WESTERN PREMIER Hotel Cappello D'Oro is committed to combining the charm of traditional hospitality with modern comforts and efficiency, providing the ideal environment for cultural tourism and business requirements, in Bergamo city centre. The name and delicious dishes of its Del Moro Restaurant are renowned and are complemented by a hotel service that is in many respects unique in the city of Bergamo.The four-star accommodation delights guests with the quality of its rooms, the welcoming approach of its staff, the hotel's enviable position and catering that demonstrates why its cuisine has become so prestigious: from its sumptuous buffet breakfast to its tailor-made lunches and dinners. ... more   less 
Number of rooms
89

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