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All 34 Bergamo hotels

Excelsior San Marco Hotel

4.0 of 5 Hotel   |   Piazzale della Repubblica 6, 24122 Bergamo, Italy
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Excelsior San Marco Hotel
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Ranked #9 of 34 hotels in Bergamo
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Edyta111 Wroclaw, Poland
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288 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Wroclaw, Poland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I recommend that hotel because of location especially. Is near Alta Citta. We had view for that old beautiful part of Bergamo. Staff was very kind. We got a room in better standard than we ordered. Fortunately we could use parking which is in front of hotel. Room was clean, breakfast good but after a few days boring a little... More

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Kenilworth, United Kingdom
Top Contributor
297 reviews 297 reviews
37 hotel reviews
150 helpful votes 150 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I chose the Excelsior as having visited Bergamo before, I knew it was situated in a great location, and a short walk to the funicular, shops and restaurants. It certainly is a lovely hotel, and one I would be happy to stay in again. We stayed 2 nights, and had decided to have cocktails on the second night in the... More

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Top Contributor
403 reviews 403 reviews
26 hotel reviews
436 helpful votes 436 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located in the center of a beautiful city, Bergamo, this is a good choice to enjoy the city. The hotel faces to a small park and commands a fine view of both the old and new town. It is 5 minutes walk to the funicular and to the center of the new town. The room is clean and quiet with... More

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London, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stay on the 5th floor with a fantastic view, all shops very close. We arrived from the coach station and it took a 10-15 walk to the hotel. No 1 bus will take you to the airport which takes 25 minutes. All staff very friendly , but I would not change your cash at hotel very bad rate, go to... More

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15 reviews 15 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel in June for 2 nights.We already stayed at this hotel in the past and it was nice to return back to see that it remains the same good hotel as was in our last visit. The hotel is in the middle of Beragmo, but close to the Funikulare that takes you to the old... More

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Melbourne, Australia
Top Contributor
66 reviews 66 reviews
16 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice old hotel that has recently been refurbished. We were lucky to be given an upgrade to a bigger room so don't know what the standard rooms are like. The bed was comfortable and big, TV and air con good. Bathroom well appointed but weird access to the shower recess - small shower that one needed to squeeze past to... More

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Top Contributor
102 reviews 102 reviews
51 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed July 8, 2014

We first stayed at this in 2006. We loved Bergamo so much we thought we would visit again on our recent trip to Italy. As our previous experience staying at this hotel was so good we booked 2 nights this time. On arrival we were given an free upgrade much appreciated as I was not feeling that well. Our dinner... More

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Aberdeen, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 5, 2014

I stayed at the San Marco for 4 nights at the start of July. The location is perfect and the staff are very helpful and attentive. Check in was quick and soon I was heading to my room. The Reception area was nicely decorated and looked like it had been recently done. I was located on the 7th floor and... More

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ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Customer, Thank you for your review. We’re happy you enjoyed your stay and we’ll definitely take note of your suggestions about the interior decor and the issue with the cigarette smell. We always strive to do our best so your suggestions are very important. Thank you for trying our restaurant and for the compliments to our staff. We hope... More

5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 23, 2014

SCAM! Rooms are not renovated! If receptionist try to sell you a more expensive room, promising better quality and renovated rooms don't believe that! If you go back and ask they tell you it is renovated but they didn't tell you when. This is clearly scam!!! By the way even the non-smoking floor was smelly.. Made me fell uncomfortable in... More

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ExcelsiorSanMarco, Responsabile relazioni pubbliche at Excelsior San Marco Hotel, responded to this review

Dear Customer, We apologise profusely that your room did not meet your expectation. We’re apologise for any inconvenience you have suffered. We don' t have references to understand what type of room stayed (standard, superior, deluxe), but I assure you that there is NO SCAM!!!!!. We have different types and all photographs are published on the websites so without modification... More

Senior Contributor
24 reviews 24 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 26, 2014

As part of a business trip to Bergamo our group stayed at this hotel. I was travelling with my wife as well on this trip. Our first time in Italy and I thought this hotel and area was a great introduction to Italy without actually going to any major city. The hotel is a multi storey building at the foot... More

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ExcelsiorSanMarco, Responsabile relazioni pubbliche at Excelsior San Marco Hotel, responded to this review

Dear Customer, Thanks for your enthusiastic review. Having been chosen for your first trip in Italy was an honour and we’re happy we met your expectations. We know our location is very convenient for our guests, but we are especially pleased to notice that you were pleasantly surprised by all our services. Looking forward to having you back. Best regards... More

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Additional Information about Excelsior San Marco Hotel

Address: Piazzale della Repubblica 6, 24122 Bergamo, Italy
Location: Italy > Lombardy > Province of Bergamo > Bergamo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Excelsior San Marco Hotel 4*
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Also Known As:
Excelsior San Marco Bergamo
Hotel Excelsior San Marco

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Hotel & grounds (32)
View from room (22)
Room/suite (26)
Dining (9)
Bathroom (6)
Business center/function rooms (1)
Pool/beach area (6)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
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#5 Family Hotel in Bergamo #6 Luxury Hotel in Bergamo #8 Romantic Hotel in Bergamo #8 Business Hotel in Bergamo
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