Good location. Noisy room . Very close to Citi Alta and few a few steps away from bus and funcliore. Breakfast Ok. more

My wife and I stayed just the one night. We arrived late 22.30, but had forewarned the Receptionist via email. We booked standard room but were upgraded to superior room at no extra cost. Nice touch. Breakfast next day was everything you'd expect - great. Friendly and very helpful staff. more

Stayed for one night, the room was small as mentioned in other reviews and the soundproofing between rooms was terrible, you could hear everything from adjoining rooms. It's in a nice location but would not stay again and probably will stay at the Mercure next time. Also the breakfast was of poor quality and choice, the hotel needs updating and... more

Stayed here for one night on business. Good location close to the funicular to the old town but the 4th floor rooms our group had were very disappointing. Small with furnishings in need of updating. more

We have just returned from a lovely weekend in Bergamo. The hotel was in a great position for the funicular to the old town and on the main road to the station and new town. We were upgraded to a room overlooking the old town. The breakfast was excellent, with a great choice and all the staff friendly. We bought... more

What a super stay! Booked a cheap weekend with the girls and had a fantastic time. Greeted by friendly receptionist who advised that we had been (surprisingly!) upgraded to deluxe rooms which were BEAUTIFUL and really made the trip special. The hotel and room was spotlessly clean. Very stylish decor in room with luxurious touches and superb balcony with view... more

We (six ladies, celebrating a 40th birthday) travelled to Bergamo on a cheapo Ryanair flight from Bristol. We arrived in Orio airport in beautiful sunshine (having left sleet in Bristol) and very easily purchased three-day passes to use the public transport in and around Bergamo for 5 euros, from the Tourist Info desk - English speaking lady who was very... more

My partner booked this as a suprise for me. When we arrived at the Hotel we were at no means at all made to feel welcome. our passports were taken off us and when asked for them back we were told NO to come back later - no explanation why we couldnt have them back. Being the first time we... more

Have stayed at this hotel several times on business over the last couple of years and have found as a business traveller it's fine but it lacks the charm I would look for in a hotel if on holiday. Always clean, reasonably priced and efficient although room service is expensive. more