Rooms are a bit old, but clean and with a new mattress. Although in town it was quiet. Roof terrace provides a great view but they wouldn't want to serve us a drink only. We would have needed to dine in their restaurant, which was disappointing and inflexible. So no good rate for service.

A beautiful hotel situated close to the train station and old city, Room spacious and very well equipped, ff not very friendly, does not respond to emails and if you ask them to call you a taxi in the morning hours you will be surprised to pay 17 euro for a 10 euro ride!

Was there on business and the Excelsior San Marco was renovated to be one the business hotels recommended for business travelers visiting Bergamo. The city of Bergamo is a typical industrial city, so you would only be there on business. The Hotel and its rooms offer the basic amenities that you would expect for that price. The staff are OK.... More

We stayed for three nights and enjoyed the experience. Well placed for the funicular and for exploring the town. Staff were extremely helpful and polite, Room on 4th floor was lovely well equipped and good view from balcony. Breakfast was very varied, egg,bacon etc plus fruit,cheese,ham,croissants-certainly didn't go hungry. We will certainly recommend this hotel and will definately return.

The staff were very good and the hotel is convenient for access to the Upper Town. Breakfast below average and at the weekend be prepared to wait for a table and for food to be replenished. This is not the fault of staff- they simply need more staff at busy times. We have eaten in top class restaurants around the... More

This is a lovely hotel in Bergamo, close to the Highway A4, if your traveling from Switzerland to northeast Italy as we were during Easter weekend , March , 2013. The weather was cold, and rainy. The reception area was bright, with an efficient and welcoming staff. Parking is provided on site. The room and bath were very clean, equipped... More

The hotel is approximately 50 minutes drive from Malpensa airport but only 15 minutes from the local Bergamo airport. It is located off the main road with car parking available opposite the hotel. It is a short walk from the local shops and restaurants. The reception area had modern decor and was tastefully furnished. Staff conducted an efficient check in... More

Great location.Very friendly and fast check in Stayed in executive room 520, this room is not suitable for 2 people.The beds are big and comfortable They offer free wifi but i could not connect my computer of iphone went to reception i was told that it was my computer and walked away didn't want to know or Help. Breakfast was... More