The Petronilla is in a great location near shopping areas and a short walk up to the main attractions on the hill. The rooms are very modern, clean and attractive and spacious by European standards. The bed and pillows are very comfortable. The wifi works well. The best feature, however, is Uta, the manager. We made our two night reservation... More

The rooms and interior of the hotel are modern but tastefully done, and provide a welcoming and comfortable as well as stylish atmosphere. The level of service from Uta and her team is the best that I've encountered at any hotel. The hotel is situated at the foot of the Città alta, you walk out on to the cobbled road... More

I don't know if I've ever stayed somewhere where the staff was so friendly. Upon checkin I was shown up to my room and offered something to eat. Every evening and morning I was greeted very warmly. The room itself was very comfortable and the internet always worked (a big plus in Bergamo since half the hotels the internet doesn't... More

This is a gem. For the owners it was clearly a love to create, commercial matters of secondary importance. It is simply a wonderful experience in a very lovely town. And then remarkably they found the brilliant and charming Uta, the Director and manageress who moved from the famous Hassler in Rome due to romantic inclinations I suspect, to be... More

Very nice boutique hotel with spacey rooms, good wifi, modern look and excellent location. Breakfast was quite good and Uta and Michael were excellent ambassadors. High tech showers were a bit of a challenge but worth the effort. Downside: seems a bit pricey.

It's a small boutique style hotel with very modern Italian style and I felt very comfortable during my 2 nights stay. The food is excellent because the staff gives it a very personal touch. The team around Uta does a fantastic job, parking car for you, making dinner when you arrive late, serving a wonderful breakfast and the rooms are... More

We stayed in this wonderful hotel for one night at the beginning of january with our small children. It is in a top position next to the shopping area and main attractions. There are only a few rooms in a very modern and cosy style We even had a dressing room and a small balcony facing a charming inner court... More

This is a lovely, lovely, lovely hotel. In an old building, but ultra modern inside, only 12 rooms, very nicely appointed, very comfortable. Our only issue was that our room, at the top of the building, was way too hot, and we travelled in December! We could open the windows, and we tried to turn the aircon down, but it... More

We arrived late to the Hotel after a long day's driving, tired and hungry, with teetering teenagers. Uta and her staff were simply magic in waving away our tiredness, problems and hassles, settling us into the very comfortable rooms and arranging for a dinner booking. Later in our stay we had a couple of items that we wished to post... More