Comfortable, chic, friendly, helpful and quiet. We had a wonderful weekend. The rooms are relatively simple but elegant. The staff give the place a friendly family feel. They were very helpful in recommending places to go and to eat and drink. Getting here by car was relatively easy and they will park the car for you at no extra cost.... More

Made to feel very welcome and the team were all most helpful and very attentive. Modern and comfortable bedroom. Breakfast was delicious with plenty of choice.Uta's apple strudel ( yes for breakfast!) simply delicious! Great location just minutes from the main shopping area and a good 25 minute brisk walk to Bergamo Alta with a choice of restaurants. Highly recommend... More

Kudos to Uta and staff for providing the highest quality of hospitality while visiting area. From the moment you arrive the staff dote on you allowing total relaxation and appreciation of the area. Uta greeted us with a HUGE smile and took us to our room where she showed us everything to be comfortable. Uta was spot on for all... More

From the moment we arrived to the moment we left Uta and her team did everything she could to make our stay special and memorable. The room was simply stylish with a large bathroom, fluffy bathrobes and rain shower effect shower. An inviting tray of biscuits and a welcome note awaited us in the double room. Uta made fabulous recommendations... More

this is a true gem of good service and good taste in the middle of a fascinating city. We were personally welcomed, a restaurant was booked for us -just in case- and the following morning a delicious breakfast was served in delightful room, we all had double helpings and almost missed our train, we should have stayed on one more... More

Everything good that others have said about this hotel and the staff is true. The famous Uta sent an email before we arrived and was on hand to welcome us, show us the room and generally make sure we got to see the best of the city. The room was extremely sylish, with really high-quality fittings and a big luxurious... More

A genuinely welcoming and relaxing boutique hotel, with classy contemporary rooms and a great line in breakfasts. With only 12 rooms the friendly service was great, be it booking us into restaurants, loaning a map of Milan, checking the airlines were running in the snow, or even tracking down a lost jumper and posting it back to the UK! The... More

We flew to Bergamo for a weekend in December. We had heard of Petronilla from friends who had been there before and of course we had read the reviews on trip advisor. Everything is true. The staff is polite and helpful. They even prepared a special breakfast for us because our flight left really early in the morning. The rooms... More

Within 10 minutes of booking I received a personal email from Uta welcoming to the Hotel and asking if I had any special needs. I informed her I was traveling down for a meeting and bringing my 11 year old daughter as a special treat ...so she could see Italy. Within minutes Uta responded back stating she picked out a... More