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Albergo Santa Caterina

Via Alberico da Rosciate no 11/13, 24100 Bergamo, Italy
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Albergo Santa Caterina
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Albergo Santa Caterina
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42 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary, Canada
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 17, 2014

I stayed alone in the hotel during the first 2 weeks, and my girlfriend joined me the last 2 nights. I told the Manager that my girlfriend would be joining, and that I would be happy to pay the difference in price for a second person. The manager said I could stay in my room or move to a larger... More 

Was this review helpful? Yes 4
Nanaimo, Canada
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed June 29, 2014 via mobile

We booked through hotels.com last minute. Booked a king size room with sofa bed which was confirmed. Arrived and discovered a barely furnished dated room with only two double beds. We explained politely about the need for a larger bed due to my husband's tallness. Young man at desk contacted a woman (probably his mother) who yelled at him into... More 

Was this review helpful? Yes 3
Top Contributor
92 reviews 92 reviews
37 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed September 1, 2013

We stayed at Santa Caterina for one night on our way to Freiburg in the Black Forest and were pleased we were staying only one night. The hotel had recently been taken over by new owners who were really nice and very helpful and I hope they manage to improve things. Our room was very clean and had obviously been... More 

Was this review helpful? Yes 4
SANTA CATERINA B, Proprietario at Albergo Santa Caterina, responded to this review

thank you for your thoughts,We work hard to improve.Hope to see you again More 

Warsaw, Poland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 30, 2013

I stayed for two nights in single room. Twice my friend visited me (during the day)in room and in the end hotel charged me for staying in double room!!!!!!!!!!! there was no information about this practise, no regulations at all.... owner treated me like criminal and call police saying that i dont want to pay.... my staying there was horrible...... More 

Was this review helpful? Yes 1
SANTA CATERINA B, Proprietario at Albergo Santa Caterina, responded to this review

I'm realy sorry for what hapened.Ms Maya did a reservation for one person ,but we discover another person in her room,that didn't identified himself.I asked for his identity card and I explained that he can stay how much he wants with a different amount,Mister Russo went to the police station to complaine about us.Police called me and told that we... More 

Letterkenny, Ireland
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 3, 2012

we booked two nights but stayed 4, the staff were very friendly and helpful, although it is a 15 minute walk into the centre and the city alta , the nearby santa caterina street has great restaurants and bars within 3 minutes of the hotel , notably is restaurat Il vesuvio and bar Shake cocktail bar. we were leaving early... More 

Was this review helpful? Yes 1
Belfast, N Ireland
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 7, 2011

A group of six (3 "mature" couples) stayed for 2 nights en route to Lake Garda. We had arranged at booking to be picked up by the advertised free shuttle, but when we attempted to confirm this by email on the day before we travelled, we were told that it was not available - no explanation given. We took the... More 

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North Yorkshire
Top Contributor
63 reviews 63 reviews
51 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed November 7, 2010

The hotel is down a cul-de-sac, parking is a total nightmare. The place itself is ok, but a fairly long walk into the centre, and a bit overpriced for what it is. I wont be going back, reckon there are better options in bergamo for this price bracket.

Was this review helpful? Yes 1
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 25, 2010

We really enjoyed our stay at this hotel. Rooms were big and spotlessly clean. Staff were very helpful, even though English skills varied. Location was great as you could walk to lots of shops and restaurants, or up to Citta Alta. A taxi to the train station was around 10 Euro, or there was also a local bus service close... More 

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 6, 2010

Very small hotel (7 rooms named after colours- we stayed in 'yellow') Situated about half-way from the train station and the funicular for citta alta- 15-20 minutes walk either way. Hotel is perfect if you are sightseeing in the sun. We were there over Easter weekend...it rained for 2 days and the majority of the shops were closed. Have read... More 

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