While the view was great and the only helpful front desk person was the British man this is no where near a 4 star hotel. The young lady at the front desk, Antionia, is one of the most un-happy individuals you will ever see. What a terrible attitude. The room was stark, the bed was rock hard only out done... more

Rooms were clean but AC barely works. Pillows are horrible, bed was very hard. Breakfast was OK, but dull. Internet is a rip off, 5 euro for 30 minutes and can't be used in rooms. Front desk girls are great and very helpful. Restaurant is over priced. Manager is a thief, check you bill very closely before paying. more

This pleasant hotel is situated a short walk out of the main town of Santa Margherita. We had a lovely room with views over the sea. The hotel has a private beach with a very nice restaurant. It was a little more pricey that we would normally go for, but we'd had a tough year and felt we deserved a... more

We had a confirmation for a triple room, the room we got was one double and two bunk beds. Everything was cramped in! We had to move around in shifts! When this was pointed out to front desk their answer was: sorry , can´t do anything, no manager on duty! Next day we had our own private pool in the... more

We stayed at the Hotel Regina Elena while on a vacation in Italy. The hotel has a great location, facing the sea and very close to Portofino on the italian Riviera. Check in was quick and friendly, we got a room with a sea view on the 4th floor with a nice balcony . The room was confortable with a... more

On arriving, we were shown to our room in a separate building from the main hotel, across the car park. The room was awful. Dark, dingy, wood-panelled with a dank bathroom, broken telly, and a strange smell. There's no way this is 4-star. We immediately complained and were moved to the main hotel, which was much better, a nice light... more

Two weeks ago we stayed for 5 days in this lovely small seaside tow, and had a brilliant stay. There's not much to the town other than a promenade with a small marina, and a couple of streets going back up the steep hill, but what a beautiful place!! The hotel was not our first choice, being one of a... more

I stayed at the Regina Elena for 3 nights in June. The hotel is no way a 4* hotel I would give it 2* - 3* max!! The hotel has not been decorated since the 70's and has that old feel about it but not in a good way more in a creepy way. The rooms are really small and... more

Worst hotel I've ever stayed in. The room for which I paid 204 Euros per night was hideously small. The bed was hard and pillows were flat, Motel 6 is 100 times better than this was. The air conditioner blew hot air and I stayed awake most of the night because of the heat. The pool is great unless you... more