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All 29 Rapallo hotels

Excelsior Palace Hotel

5.0 of 5 Hotel   |   Via San Michele di Pagana 8, 16035 Rapallo, Italy
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85%
Ranked #3 of 29 hotels in Rapallo
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
athomeinpositano Virginia Beach, Virginia
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565 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
Virginia Beach, Virginia
Contributor
11 reviews 11 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Excelsior Palace Hotel in early November. Our room was lovely with a beatiful view of the water and with very nice amenities. We found the food to be extremely over priced 18 euro ($25.00usd) for a bowl of vegetable soup (the soup was very good but really 25.00) The person I was traveling with went to... More

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London
Contributor
16 reviews 16 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I believe that it is one of the best hotel around. Very nice, it has a spa, swimming poll overviewing the sea. Rooms with a seaview are very nice. It is a little bit outdated but it doesn't stop you to enjoy the place.

Was this review helpful? Yes 3
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your kind review written on the occasion of you stay at the Excelsior last month. We are delighted to read that you fully enjoyed your holiday appreciating the hotel as well as the Spa with the indoor pool with the view on the Rapallo marina and your sea view room. Regarding your comments about... More

Westchester County New York
Top Contributor
68 reviews 68 reviews
33 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There were three Russian (or similar) channels on TV and a marina with yachts next door. I felt like a Russian oligarch! The view from our 07 room was spectacular at all hours. Our room was lovely. Everything worked very well, except the broken lid of the Bain-Marie in the dining room (I laughed when I saw this mentioned in... More

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ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, First of all let us thank you for your review published on the occasion of your recent stay with us. We are delighted to read that you fully enjoyed the experience of being our Guests and we thank you for your compliments about the room assigned at the last floor with a panoramic view on the Rapallo marina.... More

Sydney
Contributor
18 reviews 18 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 4, 2014

This is an outstanding alternative to the overpriced hotels in Portofino, which is not far away. Very comfortable, presents extremely well with excellent friendly and attentive service. Many of the rooms have gorgeous ocean views. The pool area is stunning for relaxing. The only disappointment was the restaurant. The outlook was so romantic but the food very disappointing.

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ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your review written in reference to your stay at the Excelsior of last September. We are delighted to read that you enjoyed your stay at the Excelsior particularly appreciating the location as well as service, rooms with sea view and the Beach Club. On the other hand, we are so sorry about your note... More

Zurich
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 24, 2014 via mobile

I have never stayed in such a hotel in Italy. The staff was very friendly, the breakfast buffet amazing and the entire hotel clean and tidy. Absolutely worth it! The view from the room was fantastic. The only thing to improve: the front desk staff should be more specific about the (rip-off) prices for taxis to Portofino - there's a... More

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ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your kind review written about your stay at the Excelsior of last September. We are delighted to read that you fully enjoyed your holiday appreciating above all the Staff as well as the buffet breakfast and the view from your room. Furthermore, we would like to remind you that your comments are very precious... More

Adelaide, Australia
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 15, 2014

This was our third Hotel in Italy and I realy enjoyed our stay. Rooms are a bit on the small side but we didnt spend much time in it so it didnt matter. We had a Private balconey room on the top floor overlooking the marina and town. Very nice. You can rent scooters at the hotel which we did... More

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ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your review regarding your stay at the Excelsior last year in May. We are delighted to read that you enjoyed your holiday appreciating your room with balcony at the top floor of the hotel with a great view on the marina and the town of Rapallo. We thank you also for your comments regarding... More

Waynesville, North Carolina
Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 4, 2014

The hotel is a lovely retreat. We were greeted upon arrival with much hospitality, and efficiently check-in. The staff was most helpful. We had a spectacular view from our room -We stayed in a corner room with a view of the bay and the ocean. The room was large, quiet, clean and well decorated. Our breakfast was very good-a wonderful... More

Was this review helpful? Yes 1
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We are more than delighted to learn that you did enjoy your stay with us last month. When we receive such positive comments as yours both about our Staff and product, we are greatly encouraged to go on with our everyday efforts to improve our standards of service in order for us to even better meet our Clients’... More

North Yorkshire, England
Top Contributor
202 reviews 202 reviews
111 hotel reviews
453 helpful votes 453 helpful votes
3 of 5 stars Reviewed January 28, 2014

We only booked here as it was showing a reasonable price for a 5 star hotel but lets be honest the rooms are nowhere near 5 star - apart from the nice towels and the turn down. There wasn't room to swing a cat, the wallpaper was all marked and worn and the furnishings and decor were right out of... More

Was this review helpful? Yes 1
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Further to your review, we wish to remember you that you booked a very very special rate for a classic standard room on room only basis, for this reason we assigned you a standard room. Please be so kind to note that starting from last year we are renewing all our 129 rooms, now we start to convert... More

Madison, Wisconsin
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 18, 2013

We had planned to stay @ this magnificent hotel for one night and then travel on to Nice and Monaco. But, the superior grounds and staff, particularly Chief Concierge, Angelo, caused us to stay 3 extra nights and cancel France. I travelled much on business for 35 years. I have stayed @ many 5 star hotels. But the location, lodging,... More

Was this review helpful? Yes 2
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We are delighted to hear that you enjoyed the experience of being our Guests so much that you decided to stay with us longer than you had planned! We thank you for the nice words about our Staff and would like to seize this occasion to wish you a very Merry Christmas and a Prosperous New Year. Aldo... More

Johannesburg, South Africa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2013

We travelled to the Genoa region to find the home of Pesto, and to relax. Based on reviews and a friends recommendation, we chose to stay at the Excelsior palace hotel. A good choice. 2 nd floor Corner suite with balcony ( room 207) had a sea and harbour view and was excellent. You are greeted at reception by Angelo... More

Was this review helpful? Yes 1
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We wish to thank you for the review written on the occasion of your very recent stay at the Excelsior during your trip to Genoa, in the Pesto region! We are so delighted that you fully enjoyed your holiday appreciating your room with balcony and sea view as well as the courtesy of our Staff. Furthermore, we would... More

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Additional Information about Excelsior Palace Hotel

Also Known As:
Hotel Excelsior Palace
Address: Via San Michele di Pagana 8, 16035 Rapallo, Italy
Phone Number:
Location: Italy > Liguria > Italian Riviera > Rapallo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Rapallo
#2 On the Beach Hotel in Rapallo
#2 Business Hotel in Rapallo
#2 Family Hotel in Rapallo
#3 Luxury Hotel in Rapallo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Excelsior Palace Hotel 5*
Official Description (provided by the hotel):
This luxury hotel has been a favourite with an elite, international clientèle since the early 20th century. Experience a personalised service, elegant surroundings and beautiful sea views.The Excelsior, open all year around, has 130 rooms, two Restaurants (Lord Byron, open all year around and Eden Roc open during the summer season), two Bar (Yachting Bar open all year around, Sporting Bar open during the summer season also for snacks and salades), a Conference Centre of 650 mq with 9 conference rooms which can accomodate up to 450 delegates, an Health & Fitness Center with 5 treatment roomss, sauna, Turkish bath, inside heated swimming pool seaview with whirpool, Gym seaview, private Beach Club with panoramic swimming pool and terraces. ... more   less 
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