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Excelsior Palace Hotel

5.0 of 5 Via San Michele di Pagana 8, 16035 Rapallo, Italy
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Excelsior Palace Hotel
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Excelsior Palace Hotel
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684 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Livingston, New Jersey
Reviewer
5 reviews 5 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We've been going to this hotel for many years and it never disappoints. Gorgeous setting overlooking the Ligurian Sea within walking distance to the town of Rapallo. Excellent restaurants at the hotel and near its pool.

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I experienced an overall great stay at this lavish hotel. For a 5 star experience in Rapallo, this is your destination. ALso the hotel hosts great restaurants of which both service and food are worth the extravagant price tags. Luxury would be the first word that comes to mind as soon as you walk into this grand hotel, it is... More

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Esponella
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had the most stunning stay in this historically interesting hotel. The perfect staff, and the most charming concierge. They were very helpful, out of the most useful way. We will come back! ---------

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ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your review written on the occasion of your recent stay at the Excelsior. We are very pleased to read that you fully enjoyed your stay particularly appreciating our staff. Thanking you again for your preference in choosing the Excelsior, we send you our best regards from the Portofino Coast. Aldo Werdin General Manager More

London, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Was in the area on business and this was a great place to stay, the staff were just lovely and spoke good English which was a bonus for me and plenty of places to eat near by too, excellent! I can't speak for other hotels in the area, but this had all I wanted at a fair price too

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ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your review published regarding your stay of last year. We are delighted to read that you enjoyed your business stay and we thank you for your compliments to our staff. Thanking you again for choosing the Excelsior, we send you our best regards from the Portofino Coast. Aldo Werdin General Manager More

Texarkana, Texas
Top Contributor
166 reviews 166 reviews
43 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First, the hotel is a beautiful hotel, well maintained and superbly furnished. However, on the day of our groups arrival everything was not up to the 5 star level. Only one of the elevators worked, making it next to impossible to catch an elevator without an extremely long wait. We also had a group dinner prearranged (including menu selections), but... More

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ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We read your review on the occasion of your recent stay with us. We thank you for your compliments to the Hotel. We welcomed you as part of a prearranged group booked in another property. You stayed in the same period where we had also some congresses, that’s why the first day we had some problems to manage... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Oh My God, What can I say, The hotel is in a beautiful location, the staff are fantasic and very helpful. Buffet breakfast was also fantasic, Totally recommend this hotel, will be back again, some day soon, hopefully!!!!

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ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Please let us thank you for reviewing the Hotel on the occasion of your recent stay. We thank you for your compliments to our staff, we are so pleased to hear that you fully enjoyed your stay, particularly appreciating the Hotel location and its views. Thanking you again for your preference and looking forward to welcome you sooner... More

Haifa, Israel
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Amazing hotel! We received a lovely suite, the suite was nice sauna, jacuzzi, hot tub on the balcony, and a lovely large room, very comfortable bed and a stunning design. Really did not want to leave the room! The hotel is decorated like a palace stunning and everything was perfect. Only dinner was not so good, but it really does... More

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ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your review published on the occasion of you recent stay at the Hotel. We are so pleased to read that you really loved our Pearl: the last born Realx Suite, situated at the 7th and last floor (the all suite floor) with the indoor private Sauna from where you can enjoy the view on... More

Milngavie
Top Contributor
63 reviews 63 reviews
34 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed October 21, 2014

There is little to add to the other reviews praising the staff, quality of the food (The Lord Byron Restaurant is rated no.2 out of 147 restaurants in Rapallo) and the comfort of the rooms with superb views over the bay,-it is well worth booking such a room -we were on the third floor, but higher would have been more... More

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ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your time dedicated to publish your positive review on the occasion of your recent stay at the Excelsior, assigning us the top of the score! We are so pleased to read that you fully enjoyed your holiday, particularly appreciating our staff as we as the Lord Byron Restaurant which is the second Restaurant in... More

2 reviews
5 of 5 stars Reviewed October 20, 2014

Beautiful hotel with even more beautiful details. We were recieved with a warm smile and got excellent service throughout our stay. I would completely recommend possible honeymooners to stay there as the hotel offers various special threats. The hotel was a 10 minute walk to towns center.

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ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your kind review published on the occasion of your recent stay at the Excelsior assigning us the top of the score! We are so pleased to read that you fully enjoyed your holiday particularly appreciating our staff and the service. And for sure we reserve particular attention and care to the honeymooners offering some... More

Kiev, Ukraine
Top Contributor
97 reviews 97 reviews
39 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed October 18, 2014

First of all the hotel completely justifies its reputation. Grand view to Portofino bay, paintings on walls, nice service, good breakfast buffet. But all the time you feel - something is wrong. The hotel makes too much efforts to be liked by Russians. You understanf it from the first sight: on reception there is a notice - the hotel is... More

Was this review helpful? Yes 1
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your review published on the occasion of your recent stay at the Excelsior. We are pleased to read that you fully enjoyed your stay, particularly appreciating the great view on the Portofino Coast, the furniture in the common area and also in our rooms, the Hotel service and the rich Buffet Breakfast at the... More

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Additional Information about Excelsior Palace Hotel

Address: Via San Michele di Pagana 8, 16035 Rapallo, Italy
Phone Number:
Location: Italy > Liguria > Italian Riviera > Rapallo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Excelsior Palace Hotel 5*
Number of rooms: 129
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Also Known As:
Hotel Excelsior Palace

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