We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 27 Rapallo hotels »

Excelsior Palace Hotel

5.0 of 5
Via San Michele di Pagana 8, 16035 Rapallo, Italy
Hotel amenities
Special offer
Click for details
Excelsior Palace Hotel
Ranked #3 of 27 hotels in Rapallo
4.5 of 5 stars 278 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

278 reviews from our community

What travelers say about this hotel
  • Beach Club(13)
  • Very nice(6)
  • Great view(5)
  • Infinity pool(3)
  • Superior room(3)
  • Breakfast buffet(3)
  • Lovely place(3)
  • Santa Margherita(3)
Traveler rating
    140
    84
    30
    18
    6
Only show reviews for Family (46) | Couples (119) | Business (23)
Date Rating
Scotland
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 2, 2012 NEW

This hotel will take your breath away - the infinity pool, the fantastic service, the beautiful views and the five-star luxury made our holiday (we were inter-railing through Europe). I booked through booking.com and got a very good rate out of season. Our room overlooked the hills and marina. All rooms have balconies for you to enjoy the view. All... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 29, 2012 NEW

We stayed prior to a week in Tuscany as an opportunity to see the coast. Great location, short walk to town and boats. Grand hotel with great views. Staff was very helpful . We had a lunch on the porch overlook the sea, which was great.

Was this review helpful? Yes
Geneva, Switzerland
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 29, 2012 NEW

This very large establishment has idyllic rooms, ours had a sea view and decor of the old italian style. The staff are excellent and very helpful, breakfast was a delight as was the Easter buffet. The hotel has a calm ambiance with a smile. The spa area is ok too but was too cold to swim outside in April. Free... More

Was this review helpful? Yes
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review
May 30, 2012

Dear Guest, We thank you for your precious comments written on the occasion of your recent stay with us. We are delighted to read that you fully enjoyed your experience at the Excelsior appreciating our room with sea view, the Buffet Breakfast as the Easter Buffet for lunch. We thank you also for your comments regarding the Staff and the... More

Plymouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2012
1
person found this review helpful

We stayed fro 7 nights from 18th May in a sea view room with balcony. The room was comfortable and housekeeping of a high standard. The location was perfect, a short walk into Rapallo. The bar and restaurant were well appointed and the food delicious. We enjoyed the outdoor and indoor pools and had a nice massage in the spa.... More

Was this review helpful? Yes
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review
May 28, 2012

Dear Guest, Please let us thank you for writing your comments on the occasion of your recent stay with us. We are delighted to hear that you enjoyed the experience of being our Guest during your stay. Furthermore, we would like to inform you that we have taken good note about your remarks as your comments are very precious to... More

Stirling, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 18, 2012
2
people found this review helpful

We stayed at this hotel for one week in early May. The staff were excellent and offered us another room when we did not get a good night's sleep . Staff could not switch on the air-con yet but we found it very warm and opening the balcony doors meant a lot of traffic noise. We moved to a much... More

Was this review helpful? Yes
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review
May 21, 2012

Dear Guest, We thank you for your comments written on the occasion of your recent seven night stays at the Excelsior. We are delighted to read that you appreciated the deluxe room offered you in alternative to the room booked, with a beautiful view on the Rapallo harbour. Furthermore, we are sorry you did not fully enjoy our Buffet Breakfast,... More

Rayleigh
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed May 5, 2012

There are very few rough edges at the Excelsior. The place is immaculate and rooms are well appointed, some with a sea view. The lobby area is large, although on a single floor with no central staircase, which robs it of an element of grandeur. There are still plenty of areas to retreat to and read a book or enjoy... More

Was this review helpful? Yes
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review
May 8, 2012

Dear Guest, We thank you for your comment written on the occasion of your recent stay at the Excelsior. We are delighted that you enjoyed your stay appreciating above all our lobby, the Beach Club area with the infinity pool and also your meal in the Lord Byron Restaurant. Hoping to welcome you back again in Rapallo, we thank you... More

Oakville, Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 26, 2012

A fantastic hotel in a beautiful part of Italy. Well worth the trip from Milano. Views to die for, one road to possibly die because of, but all in all magnificent

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
35 reviews 35 reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed April 19, 2012
2
people found this review helpful

Perdsonally I do no think this hotel deserve 5 star, maybe in the old times ! Rooms are good size, however the furniture & upholster very old and tired. Bathroom in desperate need of a refurbishment ! I can't believe that a 5 star hotel can offer a dirty curtain as for a shower box ??? I was also shocked... More

Was this review helpful? Yes
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review
April 24, 2012

Dear Guest, We thank you for taking the time of written your review about your stay with us on the occasion of an event in our hotel you attended together with other participants. First of all we would like to inform you that in Italy hotel ratings are determined by a national institution after a full property inspection and they... More

Coventry, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 27, 2012

I have just returned from a short stay at this lovely hotel. The views over the coast are beautiful, we had a room with a view over the sea with a small balcony and we loved just looking out at the view. The room wasn't huge but it was well appointed and housekeeping was excellent. I had a medical problem... More

Was this review helpful? Yes
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review
March 30, 2012

Dear Guest, We are delighted to hear that you fully enjoyed the experience of being our Guests during your stay in Rapallo appreciatingabove all the views, also from your room. We still are awfully sorry about what happened to you during your stay and we hope that now you feel better, please note that we passed your appreciated thanks to... More

Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 21, 2012

My husband and I stayed here for 5 days in November and it was wonderful. The hotel was almost empty and they upgraded us to a room with a balcony overlooking the ocean, In the winter it was a great value. We felt like we were royalty. The location is just beautiful over looking the water and local marina. It... More

Was this review helpful? Yes
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review
February 24, 2012

Dear Guest, First of all we thank you for your precious comments on the occasion of your stay at the Excelsior Palace last November. We are delighted to read that you enjoyed our property and its position, Rapallo is really a very strategic town near Potofino and the Cinque Terre. Furthermore, we are happy to hear that you appreciated your... More

Travelers who viewed Excelsior Palace Hotel also viewed

BEST WESTERN Tigullio Royal
4.5 of 5 stars 297 Reviews
Rapallo, Italian Riviera
Show Prices ABS:HotelCheckRates-d238197?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Grand Hotel Miramare
4.5 of 5 stars 203 Reviews
Santa Margherita Ligure, Italian Riviera
Show Prices ABS:HotelCheckRates-d202959?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Grand Hotel Bristol Resort & Spa
4 of 5 stars 229 Reviews
Rapallo, Italian Riviera
Show Prices ABS:HotelCheckRates-d233344?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 27 hotels in Rapallo, ranked by popularity »

Been to Excelsior Palace Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Excelsior Palace Hotel

  • Hotel Excelsior Palace
Address: Via San Michele di Pagana 8, 16035 Rapallo, Italy
Price Range: PLN: $$

Owners: What's your side of the story?

If you own or manage Excelsior Palace Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Excelsior Palace Hotel
Show the lowest price for this hotel (from our partners)
Show Prices