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Excelsior Palace Hotel

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Via San Michele di Pagana 8, 16035, Rapallo, Italy
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Excelsior Palace Hotel
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964 Reviews from our TripAdvisor Community

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stL
Level Contributor
111 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I spent the second leg of our honeymoon last fall. We were originally going to try and stay at another luxury hotel in Portofino, but due to the dates we were there (late Oct) we were strongly encouraged to stay closer to Rapallo and just drive over to Portofino to check it out during the day. We... More 

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Thank stLTravelLover
London, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Beautifully positioned old fashioned Italian grand seaside hotel perched on cliff above the town. Our room was excellent with lovely sea views but didn't have a balcony , but there was a little balcony at the end of the corridor for general use overlooking the harbour where we enjoyed post supper drinks. Breakfasts were excellent and the hotel sun terraces... More 

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Thank amdav2013
West Sussex
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stopped off at this wonderful and very grand hotel whilst on business recently. Lovely room with views out over the marina. Well appointed luxury bathroom and a very comfortable double bed. Indoor swimming pool quite small but more than adequate for an early morning swim before breakfast (opens at 7.00am). Buffet breakfast, served in a large dining room with panoramic... More 

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Thank AJHEA
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Beautiful interior design. Like a museum. Large room. Prime location. Very good breakfast. Excellent dinner at Lord Byron restaurant. We traveled 6 days, it was the best hotel and to one's surprise the cheapest one.

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Thank חיים ב
New York, New York
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was fine. As ordered, it was on a corner with spectacular views from the balcony and window. Not overlarge, it was quite comfortable and beautifully kept. The service in the hotel was fine as well. Two cautions: the Lord Byron restaurant is really not very good - - only two meat courses offered, a steak or rabbit; the... More 

Helpful?
Thank Alan K
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your review written on the occasion of your recent stay with us. We are so pleased to hear that you really enjoyed your room on the corner with a fabulous view and the New Year’s Eve celebration. Regarding your remarks, please be informed that our Lord Byron Restaurant has a rich à la Carte... More 

Zug, Zug, Switzerland
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 7, 2016

We had a lovely superior room with terrace and beautiful sea view. Good prices when you travel off season. We traveled with two dogs and also they loved our room with terrace on roof top. So we have good memories of our stay here. Breakfast was good too. The hotel runs a pool and wellness area incl. fitness. The use... More 

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Thank Ursula W
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 29, 2015

The hotel simply has the most beautiful views in Italy. With a vintage decor with a modern service it is perfect for families, couples or friends. The service is excellent but the highlight really is the beach club which is quite simply incredible. With a variety of pools, hot tubs and inflatable sun beds in the crystal sea there is... More 

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1 Thank ThomasJamesKennaugh
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Thank you for your comments on the occasion of your stay with us last July. We are delighted to hear that you did enjoy our property, above all our Beach Club with its pools and hot tubs, the service and the Restaurant. Thanking for your preference, we send you our warmest regards. Aldo Werdin General Manager More 

Level Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 24, 2015 via mobile

This hotel has the most beautiful views , the most impressive part of this hotel is the service which is forgotten in this modern age . There is only one thing I would recommend, nicer pillows other than that this is a superb hotel . The view having breakfast is just heart warming

Helpful?
1 Thank CorlessGalway
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your review written on the occasion of your recent stay with us. We are pleased to hear that you really appreciated the Hotel and its great views in addition to the buffet breakfast taken overlooking the sea. Thanking you for your preference, we hope we’ll have the pleasure of welcoming you back in the... More 

Frejus, France
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 23, 2015

We stayed here for three weeks in November/December and I have nothing but praise for the staff, who were all cheerful and efficient! For them, and for the decoration and ambiance, five stars! Unfortunately, various problems lead me to query its classification as a five star hotel: 1.If you intend to carry out noisy redecoration in the low season, it... More 

Helpful?
2 Thank Robert G
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Please let us thank you for your comments written on the occasion of your stay with us. We are awfully sorry to hear about your disappointment concerning the following services and please find our reply as follows: - with regard to the noise we sincerely apologize for the inconvenience occurred. As you were informed by our Reception Staff,... More 

Seattle, Washington
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 18, 2015

Love the luxury of the hotel. Amazing location right on the water. We stayed in one of their corner view room which had a view of Portofino but also a view of the Cinque Terra. Loved it! Service was impeccable. The infinity pool is beautiful. I would have stayed longer if I could and we are planning on coming back.... More 

Helpful?
2 Thank Frenchymama
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Thank you for your comments on the occasion of your recent stay at the Excelsior. We are delighted to hear that you appreciated our property, above all the location right on the water, the service and the room with its corner view on Portofino. Thanking for your kind attention, we send you our warmest regards and wish you... More 

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