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Belmond Hotel Splendido

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Salita Baratta 16, 16034 Portofino, Italy
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20% Discount on Suites
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Belmond Hotel Splendido
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596 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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    (596)
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    (123)
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    (262)
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    (38)
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Waukesha, Wisconsin
1 review
5 of 5 stars Reviewed 2 days ago NEW

This place is just incredible. We have traveled all over the world and it's very difficult to explain this place from the moment we were met at our auto to departure. No was not in their vocabulary it didn't matter our request. We were scheduled for 3 days but enjoyed so much we stayed an extra 2. The service, food,... More 

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Toronto, Canada
Level Contributor
141 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Rooms and suites have amazing views. Service was impeccable. Very friendly and helpful staff. The breakfast was very good, could be better for the level of the hotel though. You need to walk to public beach or ask the concierge to book you at one of the private beaches, preferably at Santa Margarita. Generally speaking, food in Portofino is not... More 

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Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was lucky enough to stay with family at the Splendido for a week from 12thAugust. My room (237) was beautiful, spotless and very comfortable. The restaurants in both the Splendido and down at the Mare we fantastic. All of the facilities available were, in my opinion, without fault. The greatest asset the Splendido has are the staff that cannot... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

As someone who travels extensively for both business and plesure, Splendido was always on the list, and it finally became part of the summer itinerary this August. For those who use this review, hotels which we have found our absolute favourites and to which we have reuturned many times (so you can guage if we have similar taste) are JK... More 

Was this review helpful? Yes 3
DeMegni, General Manager at Belmond Hotel Splendido, responded to this review

Dear Guest, Thank you very much for your review with the Trip Advisor Community. We are deeply sorry if your experience was somehow spoiled and it did not meet your expectations. But it is certainly through the comments of our Guests, that we can improve our service and facilities. We are perfectly on line with your booking reservation of your... More 

New York City, New York
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautiful hotel on a hill just outside of town. There is a shuttle that takes you to and from town so if you're not staying here make sure you head up the hill to have a drink and enjoy the view! Truly a spectacular place!

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Wales, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Mr Mark and I stayed here May 14th for 3 nights, and I cant fault it. The staff, room, pool, garden, food and rose where out of this world! But best of all was the view from the terrace or our bedroom was the best I've ever seen ever you would never get sick of looking at it ! Please... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I never am usually this unhappy with a hotel that I am prompted to write a review but this visit unfortunately warrants it and Ive only mentioned some of the issues. We arrived at the Belmond Splendido on wednesday August 28 and had booked for 4 nights; it turns our travel agent booked a suite at the Mare so this... More 

Was this review helpful? Yes 2
DeMegni, General Manager at Belmond Hotel Splendido, responded to this review

Dear Guest, Thank you very much for taking your time to write us a review. We are deeply sorry if your experience was somehow spoiled and it did not meet your expectations. We would have done everything that was in our hands to satisfy you. We are perfectly on line with the booking of your Junior Suite, (not a Suite... More 

Dubai, United Arab Emirates
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

First of all, if you are into modern hotels with an appreciation for modernity overall, you should not come here. Now, if you are looking for a one-of-a-kind hotel, located in with the BEST views on earth, then you need to book a room here. Yes it is expensive, and yes the whole building is old, but my God the... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Ridiculously overpriced for what you get. Amazing views and a lovely building and setting but extremely poor service from restaurant staff and general indifference from the rest. The place is overrun with wasps which create havoc at every breakfast. Also saw two mice/rats?? near kitchen. It's now ticked off the list but we won't return.

Was this review helpful? Yes 1
DeMegni, General Manager at Belmond Hotel Splendido, responded to this review

Dear Guest First of all I would like to thank you for having shared your opinion with the TA community and thank you for highlighting your comment to our attention.It is certainly though the comments of our Guests, no matter whether positive or negative, that we can improve our service and facilities. I would like to express my sincerest apology... More 

London, UK
Level Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
1 of 5 stars Reviewed 1 week ago

Beautiful location at the top of the hill overlooking Portofino. We were warned that the hotel is somewhat old fashioned. But boy oh boy this was OLD FASHIONED! After having reread the feedback on trip advisor I could not believe my eyes and ears that someone for a best part of 2.200 euros per night may consider this hotel ever... More 

Was this review helpful? Yes 4
DeMegni, Direttore generale at Belmond Hotel Splendido, responded to this review

Dear Traveller, First of all I would like to thank you for having shared your opinion with the TA community. All your comments have been carefully considered and thank you for highlighting these to our attention. It is certainly though the comments of our Guests, no matter whether positive or negative, that we can improve our service and facilities. I... More 

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