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All 5 Portofino hotels

Belmond Hotel Splendido

5.0 of 5 Resort   |   Salita Baratta 16, 16034 Portofino, Italy
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Ranked #1 of 5 hotels in Portofino
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
22ed22 Manchester, United Kingdom
  • Overview
  • Reviews (442)
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442 people have reviewed this hotel

Traveler rating
    335
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61
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10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I recently stayed for 12 nights at the Splendido for the eighth consecutive year. I will start by saying that the reasons for returning are still present; it is a amazing location, the food is fantastic and the serving staff are great. However, this year some things were poor. After returning to the hotel at 3am we attempted to order... More

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We stayed at Splendido for 2 nights. We needed 2 rooms at a cost of EUR 1,000 per night. But it is not the money that bothers me. If you don’t have the money, then don’t stay at this hotel. What really bothered me is that even though you spend a lot of money to stay at this hotel, you... More

Was this review helpful? Yes 1
DeMegni, General Manager at Belmond Hotel Splendido, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us and other readers. We appreciate your comments and sincerely regret of the disappointments experienced during your visit. I have therefore taken very seriously every point of your complaint and it is certainly thanks to the comments and suggestions of our Guests, no matter whether positive or... More

Southern California
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We stayed here three nites thru Amex Fine Hotel.This the smallest $1000/nite rm I have ever stayed at.Literally,10'x10' and we could not move without bumping into furniture or each other.It's smaller than a cruise ship room. This is nothing like the Splendido Mare up the hill at all.I have stayed atany over 1k/nt places over the years like The Savoy... More

Was this review helpful? Yes
DeMegni, General Manager at Belmond Hotel Splendido, responded to this review

Dear Traveller, Thank you for taking the time to share your experience with us and other readers. We appreciate your comments and sincerely regret of the disappointments experienced during your visit at Splendido Mare. Attention to detail and personalised service are the foundations on which we have built, throughout the years, the success of the Splendido and, more generally speaking,... More

Basel, Switzerland
Top Contributor
101 reviews 101 reviews
61 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the SplenMare and paid 1,650 Euro for 1 night incl. breakfast. The room was nice but did not justify the term 'suite'. No other complaints here. The very steep price was known to us before we decided to stay. When I compare this with other top properties on the globe, e.g. Post Ranch Inn, just to name... More

Was this review helpful? Yes 1
Papenburg, Germany
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Dinner was very good and service was great as well, in the beginning, but, towards the end of the meal, the quality, decreased, spoiling what was the initial expected greatness, considering the high price payed.... I would not think it would end up this way, but, overall was good. We stayed over for a drink and a dance with a... More

Was this review helpful? Yes 1
Melbourne, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Splendido is not the cheapest hotel in Italy but it is worth it. We stayed for six nights and enjoyed every minute of our stay. The staff are professional and friendly (it is rare to get both characteristics at once). The food in the Terrace restaurant was excellent and although they were busy the staff always found us a... More

Was this review helpful? Yes 2
DeMegni, General Manager at Belmond Hotel Splendido, responded to this review

Dear Mr. Martin Soutter, Thank you very much for choosing our hotel for your stay in the heart of Portofino and for sharing your great experience with all Trip Advisor´s readers. It is a true pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences that you have taken back home.... More

New York City, New York
Top Contributor
64 reviews 64 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The last time we stayed in this hotel was 2002 and we had an amazing time so we were anxious to find out if it was still great. We were not disappointed! Upon our arrival we were greeted very warmly and the staff was very attentive throughout our stay. Here are some highlights: Food - We ate breakfast, lunch and... More

Was this review helpful? Yes 2
DeMegni, General Manager at Belmond Hotel Splendido, responded to this review

Dear Guest, I sincerely thank you, on behalf of our Hotel and "Splendido team", for the lovely comments you've shared. We are delighted to know that your stay at our hotel exceeded your expectations. We value all comments and they encourage us to keep working every day to better our service and we hope to welcome you back soon. Best... More

London
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

If there was one thing that I enjoyed most about this beautiful hotel, it would have to be Flavio, the incredible tennis pro who is as good as the pesto served on la terrazza. He is the most enhusiastic, unique and fun tennis pro that I have ever played with. He makes the hour lesson go fast and I look... More

Was this review helpful? Yes 3
Marco Island
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a 3 night stay at the Splendido Mare and cannot say enough good things about this wonderful hotel. The welcome we received was warm and inviting - we were given recommendations of where to visit during our stay and the suggestions were very informative. We were greeted on arrival by Danielle the Hotel Manager and he is... More

Was this review helpful? Yes 3
DeMegni, General Manager at Belmond Hotel Splendido, responded to this review

Dear Mr. Lope, Thank you so much for your review of Belmond Splendido Mare. I am delighted to see that your overall stay was wonderful and you were able to experience the charm of our property, as well as our great hospitality. Thank you as well for your comments regarding your dining experiences. We’ll extend your message and positive comments... More

Edinburgh, United Kingdom
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If we were VIP perhaps the reception would have been different i felt. The lady taking us to our rooms was very abrupt and did not show us the workings of the electrics,hidden t/v, shower etc. It is a grand hotel where the staff dress up better than residents but that is a positive point. They did not tell us... More

Was this review helpful? Yes 1
DeMegni, General Manager at Belmond Hotel Splendido, responded to this review

Dear Guest, Thank you for your recent stay at Belmond Hotel Splendido and sharing your experience with us. I am disappointed to read that you were not pleased with the Reception Staff. This is certainly not the impression we want to make with guests. I am very sorry for the issues you encountered. I have addressed this with the appropriate... More

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Additional Information about Belmond Hotel Splendido

Address: Salita Baratta 16, 16034 Portofino, Italy
Phone Number:
Location: Italy > Liguria > Italian Riviera > Portofino
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Hotel Splendido 5*
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Also Known As:
Splendido Hotel Portofino
Splendido Resort Portofino
Hotel Splendido Portofino

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Near Belmond Hotel Splendido

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The view from the Hotel Splendido is absolutely breathtaking: you are surrounded by beautiful gardens and can gaze down upon the charming little harbour of Portofino. The hotel has just the right blend of beauty, style, comfort and service. Swim and sunbathe by the beautiful swimming-pool, pamper yourself at the Spa or treat yourself to gourmet meals at La Terrazza restaurant. If you look for unique experiences, enjoy a romantic sunset cruise with champagne on the hotel's private boat or try the olive oil tasting classes on the terrace. ... more   less 
Number of rooms
68

Questions & Answers

Questions? Get answers from Belmond Hotel Splendido staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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