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Hotel Acquaverde

Via Balbi, 29, 16126 Genoa, Italy
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Hotel Acquaverde
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Ranked #75 of 88 Hotels in Genoa
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119 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (36)
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Jessheim, Norway
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This Hotel is just 5 minutes away main railway station (Genoa piazza principe) and was a perfect location for us, in transit, after a long hot traintrip. The reception lies on 1. Floor so one has to take a small elevator up to check in. We got two rooms as ordered, on two seperate floors (2. And 4.) but thats... More 

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London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 22, 2015

AVOID THIS HOTEL AT ALL COSTS! Although the hotel is conveniently located and the staff are very friendly/helpful, this can never make up for the bedbug infestation! I first noticed a bed bug when I was lying in bed, but then I noticed another on my pillow. So only then did I decide to google some hotel reviews and I... More 

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Sitia, Greece
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 5, 2014

Easily accessible hotel with all major amenities nearby. Very safe as the entrance on each floor is elecronically locked and monitored by cameras in the reception area.Car park within easy walking distance. Rooms are well-kept and spacious enough. Very good buffet breakfast for a 2-star hotel. Staff is really helpful and kind , especially the hotel receptionist , Maria Rosario.

Was this review helpful? Yes 1
Warsaw, Poland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 6, 2014

Avoid this hotel!!! I haven't seen something like this in my life ! There were crawling bedbugs in the room. I had 100 spots all over my body after their bites. Now I have invasion of this disgusting creatures in my own house. I've spent a lot of money fighning with them, but everything fails. If could turn back time,... More 

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Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 31, 2014

Myself and friend stayed here for two nights, We didn't realise you could actually see bed bugs with the naked eye and dismissed the one we saw the first night as a normal bug and only realised at midnight the 2nd night ! Big mistake on our part, reception didn't even blink when we told them about it, just threw... More 

Was this review helpful? Yes 3
hotelacquaverde, Direttore at Hotel Acquaverde, responded to this review

Dear Madame, as per mail written we regret for your problem. Kindly notice that precautionary disenfestaction is in our standard operating procedures and actually we never had the problem. More, we asked you per mail any proof of the damage dated not after the day after your stay in order to let our assurance work but nothing received... More, in... More 

Bristol, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 11, 2014

You can see Genova Principe station from the front door. Friendly hotel with helpful staff, we really enjoyed our two night stay. However, we had a room looking over Via Balbi which can get quite noisy at times. Also, there was only one shared bathroom on our floor which meant for a lot of waiting around the first morning. BUT... More 

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Sydney
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed February 20, 2014

Genoa was my 7th stop on a four week trip of northern Italy. Previous to this hotel, I have stayed at 6 other hotels or B&Bs (Rome, Florence, Bologna, Venice, Verona, Turin) and I can tell you that Hotel Aquaverde was the worse that I have stayed in even worse than Palma Residence in Rome which was my 8th stop... More 

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Bristol, United Kingdom
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed January 4, 2014

It's a good location if you want to stay near the coach station, otherwise try to find something closer to the center. People working there were nice, specially one male receptionist that was always available to help. I booked a room with en suite shower but found the room quite expensive for what I got. The hotel is in a... More 

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Brno
Level Contributor
406 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 493 helpful votes
3 of 5 stars Reviewed November 9, 2013

When I booked a room in this hotel (with external bathroom) nowhere was mentioned that this bathroom is shared for other 10 rooms an that in reality its a hostel. This was not big problem nevertheless I would like to know it before. My room was small, clean, wifi working all the time. A lot of bars and restaurants nearby,... More 

Was this review helpful? Yes 3
Surrey, England
Level Contributor
53 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed October 7, 2013

Unlike its own publicity, this is not a 2 star hotel offering 3 star value - it is a 2 star hotel with 2 star facilities. The rooms are very basic with 1960's MFI style furniture and the whole place could do with a major refurbishment. In the case of the Acquaverde, you only just get what you pay for.... More 

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