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All 89 Genoa hotels

Mercure Genova San Biagio

4.0 of 5 Hotel   |   Via Romairone 14, 16163 Genoa, Italy
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Mercure Genova San Biagio
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Ranked #29 of 89 Hotels in Genoa
A recent review
4 of 5 stars reviewed 6 days ago
WeeLuv2Travel2 Pennsylvania
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317 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pennsylvania
Top Contributor
447 reviews 447 reviews
316 hotel reviews
197 helpful votes 197 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

GPS took us close to the hotel and we saw the signs for San Biagio hotel but no mention of Mercure but didn't take us too long to figure it out. Nice reception area and also nice seating area out front. Good open parking. Nice comfortable bed but sheets were too small so worked loose so ended up being not... More

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constanta
Contributor
18 reviews 18 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 14, 2014

Very hard to find at night because we were looking for mercure but there is no sign for mercure, only san biaggio.with the adress in the description of the hotel, the gps leaves you not in front of the hotel but 400 m away. At check out there was only a person at the reception and there were waiting 6-7... More

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Giancarlo M, Direttore at Mercure Genova San Biagio, responded to this review

Dear guest all reviews help us to improve for that I thank her judgment expressed, best regards GM More

Franqueville-Saint-Pierre, France
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 7, 2014

I stayed at the hotel with my family (4 adults) at the start of our holiday in Italy. Lovely hotel, great value for money, lovelt breakfast. The staff were very friendly and helpful. Large rooms, really comfortable. It's not in the centre of Genoa, so a car is necessary, but I would recommend this hotel to anyone, and I will... More

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Giancarlo M, Direttore at Mercure Genova San Biagio, responded to this review

dear guest we are glad that she liked the stay, we hope to have you back soon in Italy is at the Mercure San Biagio. GM More

A TripAdvisor Member
4 of 5 stars Reviewed August 29, 2014

The hotel was very comfortable, clean, fresh, and of a high standard. We could have stayed longer in the comfortable bed. Waking up to an espresso machine with Nespresso pods was also very nice. It is about a 10-15 minute drive to Genoa, but I would prefer to stay out of town in a lovely hotel than in downtown Genoa,... More

Review collected in partnership with Mercure Hotels

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Giancarlo M, Direttore at Mercure Genova San Biagio, responded to this review

dear guest thanks for expressing his opinion, hope he can return soon to enjoy our amenities. GM More

Glasgow
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 27, 2014

My husband and I stayed here overnight and were very pleasantly surprised, the hotel itself is lovely, as are the staff. It was a little difficult to find and you would never guess the hotel was so nice by the surrounding industrial area. However it is some 30 minutes from the centre of Genoa so we decided to eat at... More

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Giancarlo M, Direttore at Mercure Genova San Biagio, responded to this review

dear guest Thank you for your review, we will soon be even much more visible so as to be easily identifiable, thanks for all the positive comments and we are very sorry that it has not been able to turn on the air conditioning, our staff are available to assist you 24 hours a day for in any situation where... More

Derna, Libya
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2014

I spent 4 nights in this hotel with my family ( 6 people in total ). It was realy a fantastic experience . Spacious clean rooms, very friendly staff, generous and tasty breakfast. The only thing i recommend for those who decide to stay in this hotel is having their own car as the center of Genoa is a bit... More

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Giancarlo M, Direttore at Mercure Genova San Biagio, responded to this review

Mr.Khaled thank you so much for your review, we are happy that it was good and I hope I can return soon. best regards GM More

Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 28, 2014

The hotel was ok with good breakfast.the staff of the reception wad very unhelpful..they charge for the wifi 7€ per day.it is very far from the center of Genova. The only transport is taxi.Also the city of Genova is very unsafe to live your car.

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Giancarlo M, Direttore at Mercure Genova San Biagio, responded to this review
Google Translation

Gent.mo Ospite, mi dispiace che abbia avuto questa impressione della città di Genova, devo contraddirLa in quanto il wii fi... More

London
1 review
1 of 5 stars Reviewed June 17, 2014 via mobile

We stayed for one night out of the booked two. The reception staff were unhelpful and rude and negated to mention that once the bar closed there was no water accessible to the guests which meant that when I fell ill with a bug and asked for a second time if any water at all could be provided we were... More

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Giancarlo M, Direttore at Mercure Genova San Biagio, responded to this review

Dear guest, first of all thank you for your comment in Tripadvisor. We do my apologize for the inconvenient during your stay at our Hotel. After your comment, we provide to check the behaviour of our staff and we started some training for our associates. I hope of having the pleasure to give you welcome againg in our Hotel to... More

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Additional Information about Mercure Genova San Biagio

Address: Via Romairone 14, 16163 Genoa, Italy
Location: Italy > Liguria > Italian Riviera > Genoa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Genova San Biagio 4*
Number of rooms: 120
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Also Known As:
San Biagio Hotel
San Biagio Genoa

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