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Mercure Genova San Biagio

Via Romairone 14, 16163 Genoa, Italy
Hotel amenities
Mercure Genova San Biagio
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Ranked #24 of 88 Hotels in Genoa
A recent review
5 of 5 stars reviewed 3 weeks ago
Maram E Montreal, Quebec, Canada
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420 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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  • Mar-May only
    (100)
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Montreal, Quebec, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we had a great stay, albeit very short. The staff was very welcoming, kind and spoke some English too. Room was very clean and had everything we needed: shampoo, towels, AC, fridge, big and comfy bed.

Was this review helpful? Yes
Giancarlo M, Direttore at Mercure Genova San Biagio, responded to this review

Dear Guest thank you very much, i hope you come back at Mercure, best regards GM More 

Sunbury
Level Contributor
2 reviews
5 of 5 stars Reviewed June 22, 2015

A friend introduced us to this hotel....to be honest it was one of the nicest hotels we have stayed in Italy. Not to far out of Genoa itself. Reception very friendly and helpful.Very clean, comfortable an spacious room. The restaurant is a must, the food is excellent. Superb views too.

Was this review helpful? Yes
Giancarlo M, Direttore at Mercure Genova San Biagio, responded to this review

Dear guest, we are happy for your comments and i hope you come back in Genova and at Mercure San Biagio, thank you very much, GM More 

Lima, Peru
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 1, 2015

The hotel is very nice. Location is good if you have a car. Parking is very important and free. So its a big thing. Room was big and very comfortable. Nice bathroom. Staff was OK. They helped us with almost everything we needed.

Was this review helpful? Yes
Giancarlo M, Direttore at Mercure Genova San Biagio, responded to this review

Dear Lucia, your comment it' very rewarding for us, thank you so much. Best regards. GM More 

spain
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 25, 2015

WiFi is very slow everywhere in the hotel. Doesn't matter the room, the lobby, the restaurant.... Also, the breakfast is quite poor, lacking hot food (only scrambled eggs) and fruits. It basically consists on sweet stuff. The room was good and it was clean, though. It has also a private parking, which is good because the location, although convenient if... More 

Was this review helpful? Yes 1
Giancarlo M, Direttore at Mercure Genova San Biagio, responded to this review

Dear guest , thank you for the review , our breakfast offering quality products and we are ready to every request when it is made , for the wi fi often is the data network operator not satisfy in full the service and the car park is under video surveillance and it has never happened any unpleasant episode , best... More 

Omaha, Nebraska
Level Contributor
63 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 12, 2015

Well-lit and spacious, with plenty of outlets – and an in-room coffee bar – this is a super place for the business traveler. I particularly enjoyed the restaurant/meal service, as well as the plentiful places to relax outdoors in front of, and behind the hotel. My only complaint was how early housekeeping begins making rounds. If you are not out... More 

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Giancarlo M, Direttore at Mercure Genova San Biagio, responded to this review

Dear mr Sean thank you for your comment,we try to improve thanks to your review . Best regards GM More 

Lausanne, Switzerland
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed May 7, 2015

This is a business hotel, nominally in Genova but really in an industrial area. It serves primarily people who are traveling to work, or groups that use it as a starting point to visit Genova and the area around it. Therefore, the criticism about its location is unfair. On the other hand, the servioce is outstanding. Since the management was... More 

Was this review helpful? Yes
Giancarlo M, Direttore at Mercure Genova San Biagio, responded to this review

dear guest , thank you for expressing your opinion, we work hard to make the customer experience better , best regards GM More 

newcastle on tyne
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 6, 2015

We use Accor hotels on long trips because they're pretty reliable, as was this one. It's pretty weird to get too, especially if your iphone is being dumber than usual and taking you miles out of your way. Our room was fine, we got an excellent rate... 49e for the three of us, all the staff were very nice, so... More 

Was this review helpful? Yes
Giancarlo M, Direttore at Mercure Genova San Biagio, responded to this review

dear guest , many thanks for your comments , we are very happy to have been good in our hotel , I hope you come back soon . thanks GM More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 19, 2015

Nice place, has car parking, free wifi, good breakfast. GPS location may have some wrong located. Therofore look around. Also has beatiful wather. Rooms acceptable. Price/value acceptable. You can stay for weekend for sideview. Enjoy your vacation

Was this review helpful? Yes
Giancarlo M, Direttore at Mercure Genova San Biagio, responded to this review

Dear guest, thank you, I hope you come back to Genova, best regards More 

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