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Mercure Genova San Biagio

Via Romairone 14, 16163 Genoa, Italy
Hotel amenities
Mercure Genova San Biagio
Best prices for: 1 room 1 guest
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Ranked #25 of 89 Hotels in Genoa
A recent review
4 of 5 stars reviewed yesterday
Lucia C Lima, Peru
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394 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lima, Peru
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is very nice. Location is good if you have a car. Parking is very important and free. So its a big thing. Room was big and very comfortable. Nice bathroom. Staff was OK. They helped us with almost everything we needed.

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spain
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

WiFi is very slow everywhere in the hotel. Doesn't matter the room, the lobby, the restaurant.... Also, the breakfast is quite poor, lacking hot food (only scrambled eggs) and fruits. It basically consists on sweet stuff. The room was good and it was clean, though. It has also a private parking, which is good because the location, although convenient if... More 

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Giancarlo M, Direttore at Mercure Genova San Biagio, responded to this review

Dear guest , thank you for the review , our breakfast offering quality products and we are ready to every request when it is made , for the wi fi often is the data network operator not satisfy in full the service and the car park is under video surveillance and it has never happened any unpleasant episode , best... More 

Omaha, Nebraska
Senior Contributor
40 reviews 40 reviews
34 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well-lit and spacious, with plenty of outlets – and an in-room coffee bar – this is a super place for the business traveler. I particularly enjoyed the restaurant/meal service, as well as the plentiful places to relax outdoors in front of, and behind the hotel. My only complaint was how early housekeeping begins making rounds. If you are not out... More 

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Giancarlo M, Direttore at Mercure Genova San Biagio, responded to this review

Dear mr Sean thank you for your comment,we try to improve thanks to your review . Best regards GM More 

Lausanne, Switzerland
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a business hotel, nominally in Genova but really in an industrial area. It serves primarily people who are traveling to work, or groups that use it as a starting point to visit Genova and the area around it. Therefore, the criticism about its location is unfair. On the other hand, the servioce is outstanding. Since the management was... More 

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Giancarlo M, Direttore at Mercure Genova San Biagio, responded to this review

dear guest , thank you for expressing your opinion, we work hard to make the customer experience better , best regards GM More 

newcastle on tyne
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We use Accor hotels on long trips because they're pretty reliable, as was this one. It's pretty weird to get too, especially if your iphone is being dumber than usual and taking you miles out of your way. Our room was fine, we got an excellent rate... 49e for the three of us, all the staff were very nice, so... More 

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Giancarlo M, Direttore at Mercure Genova San Biagio, responded to this review

dear guest , many thanks for your comments , we are very happy to have been good in our hotel , I hope you come back soon . thanks GM More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 19, 2015

Nice place, has car parking, free wifi, good breakfast. GPS location may have some wrong located. Therofore look around. Also has beatiful wather. Rooms acceptable. Price/value acceptable. You can stay for weekend for sideview. Enjoy your vacation

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Giancarlo M, Direttore at Mercure Genova San Biagio, responded to this review

Dear guest, thank you, I hope you come back to Genova, best regards More 

2 reviews
5 of 5 stars Reviewed April 18, 2015 via mobile

Only €95 for is and the children. This is cheap for this city. It is far from central so you need a car. But we had one. There is a shopping Centre 2 minutes walk and it huge. Just remember italy is one of the most expensive European coutries

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Millau, France
Top Contributor
70 reviews 70 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 8, 2015

As some other people have said, it was difficult to find the Hotel plus the fact that it was dark did not help. Sat Nav took us up a road which perhaps would have eventually led to the Hotel but at the time did not seem likely. Accommodation was excellent. Our only grumbles were that the room was too hot... More 

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Giancarlo M, Direttore at Mercure Genova San Biagio, responded to this review

Dear customer, First of all thanks for your comment. We are sorry about the temperature of the room. Our staff at reception would have been glad to help you and would have solved the problem (or would have changed the room for you). We are very glad you enjoyed our dishes and food. We really hope to have you back... More 

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