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Locanda di Palazzo Cicala

Piazza San Lorenzo 16, 16100 Genoa, Italy
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Locanda di Palazzo Cicala
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311 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Exeter, United Kingdom
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 16, 2015

I want to like this hotel and rate it well. I really do. The location opposite the cathedral in the centre of Genoa couldn't be better, and is so convenient. I like the contrast of the modern white minimalist styling with the stucco and shutters of the old palazzo, which I think works well. The bed was a little firm... More 

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Zurich, Switzerland
1 review
1 of 5 stars Reviewed April 7, 2015

The reception of this hotel facilitated the check-in to the apartment we had booked, which is not in their property, but I have rarely received such bad service! The individual in questions was extremely unhelpful, uncaring and at one point plain rude. We did not stay in the hotel, but based on the service I received upon arrival I would... More 

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South Africa
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 20, 2015

If you want to feel part of the history of this lovely city, try this option, for historical building plus modern updates. We went as a family of moms, grannies and teen kids, and with the perfect location opposite San Lorenzo, it was a great base for exploring. Breakfast was plentiful and fresh, rooms clean and staff helpful.

Was this review helpful? Yes 1
Istanbul, Turkey
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed December 19, 2014

During our trip, we stayed at the Plazzo della Meridiana apartment, which is located about 10 minutes distance to the hotel (where the reception is). The building was very stylish and the location was great however the apartment was poorly furnished and the kitchen equipment was insufficient. One of the major problems is that the utilities in the apartment are... More 

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Reggio Emilia, Italy
Level Contributor
101 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed December 11, 2014

I have mixed feeling concerning my recent stay at the Locanda di Palazzo Cicala. The apartment I was given (not in the main building, but in the nearby Piazza dei Giustiniani) was huge, stylish and well equipped although not quite clean. The check-in/out procedures were relatively smooth, but as unprofessional as they could be. No services available whatsoever, except for... More 

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Essex UK
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 9, 2014

The hotel seems to comprise furnished appartments dotted about in the streets and piazza's close to Piazza San Lorenzo. My apartment was spacious, warm (it was December) and fitted with modern furnishings. Breakfast was hand delivered to the door each morning, albeit not at the agreed time and with none at all arriving on the final morning. My apartment was... More 

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Florence, Italy
Level Contributor
94 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed November 28, 2014 via mobile

If you want a different memorable experience from the usual small hotel in Genova come to Locanda di Palazzo Cicala. It is well located in the heart of medieval Genova across from San Lorenzo the main Cathedral. The old palazzo has a small number of rooms which are wonderful to spend a few nights relaxing because they are huge rooms... More 

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St. Petersburg, Russia
1 review
3 of 5 stars Reviewed November 25, 2014

Stayed in a double room of this hotel for a night. The main building is fairly conveniently situated, if you come by taxi you'll be taken directly to the entrance even though the cars are not allowed in the area. Beware that the main building is not the large one on the photo here, although some of the flats might... More 

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Paris, France
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed September 27, 2014

The checking can be a bit stressfull. You need to know that the center of Genoa can not be accessed by car, you need park outside (25 euro a day) and walk with your luggage to try to find the reception located Plazza Saint Lorrenzo. Bad luck, they have no sign and no precise number to help you to locate... More 

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 14, 2014

We stayed here for a night, and it was value for money. The room spacious, friendly staff and we recommend it!! The hotel is centrely located in the old town. The breakfast was good, well served. The staff was ever ready to assist with our request.

Was this review helpful? Yes 1
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