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Grand Hotel Savoia

#1 of 89 Hotels in Genoa
Certificate of Excellence
5.0 of 5
Via Arsenale di Terra 5, 16126 Genoa, Italy
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Grand Hotel Savoia
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Grand Hotel Savoia
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1,464 reviews from our community

Traveler rating
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    12
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282
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

From the warm reception at the front desk to the plentiful toiletries in the bath the Grand Savoia was wonderful. We only stayed one night and really felt like we should've stayed two, only for the luxury this hotel offered. We walked easily from the train station with three bags and the hotel was close enough for us to walk... More 

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Adliswil, Switzerland
Top Contributor
86 reviews 86 reviews
12 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Bed. 8,7 / 10 We staid over the Easter Holiday at this hotel, so we were not dependent on the Internet for work, only for pleasure, but if we had to count on the Internet we would have been in a serous trouble. We could at times not connect for hour and hours and the when we were able to... More 

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Ranco (VA)
Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Enjoyable stay at this hotel close to the main train station in Genova. Spacious well-appointed rooms, friendly and helpful staff, extensive breakfast buffet, spa, rooftop terrace with jacuzzi. Although close to the train station, not particularly noisy. A few minutes walk to the old centre of Genova.

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New York
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

The experience was below average. There is no way this can be considered a 5-star hotel. The lobby is nice, but that's about it. The service was horrendous as most of the staff with whom we interacted were pretty rude, showed a lack of caring and willingness to help with even little things like directions. Seemingly, the employees are not... More 

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Gabriele F, Direttore at Grand Hotel Savoia, responded to this review

Dear Sir, thank you for booking and staying in our hotel. I appreciate your comments which help us to improve and to better serve our guests. I am really sorry that you've had a negative experience in our hotel and I apologize for it. I am surprised about the attitude of the staff which normally is very helpfull and caring,... More 

San Francisco, California
1 review
5 of 5 stars Reviewed 1 week ago

Great stay. Great amenities. Great room. More specifically, we were blown away by the service. The bartenders - Luca and Stephano - were two of the best bartenders I've ever had. Would definitely stay again.

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Zurich, Switzerland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a Grand Hotel Savoia for two nights as a part of the Dein Deal offer. The room was comfortable with a very clean bathroom. The service at the arrival was friendly, however, when my husband tried to arrange for a dinner birthday surprise two days in advance, the request did not go through to the restaurant manager... More 

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San Antonio, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is just up from the train station which made it a good jumping off point to visit both the city and out lying areas. The rooms are nice and the breakfast was very good with "too many" choices. The staff were very helpful, and the wifi was good.

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Missoula, Montana, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Grand Hotel Savoia provides a feeling of timeless elegance in the heart of Old Genoa. It is easy to access by bus from the airport or train. Its rooms were immaculate and the desk clerks smart and helpful.

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London, United Kingdom
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Grand Savoia for five nights from the 24th March 2015. My partner and I booked a twin standard room with breakfast. We were given room 406 on the 4th floor. We didn't have a view as we were on the other side of the hotel, overlooking the courtyard but the room was wonderful. It was very... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

Booked this hotel last minute for a one night stay with some friends. There happened to be a drink/food event on the 7th floor terrace ("7th heaven") and it was fantastic. We became quick friends with the bartenders Luca and Stepheno, and they were great. They made wonderful drinks and were a lot of fun to converse with. Would stay... More 

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