We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


4.0 of 5 Via San Sebastiano 6, 16123 Genoa, Italy
Hotel website
Special Offer
Package Deal
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
GreenLeadersBronze level
Professional photos View all
Browse nearby
Write a Review

698 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
There are newer reviews for BEST WESTERN City Hotel
See the most recent reviews
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 5, 2014

We arrived on a motorcycle in the early evening, and the staff couldn't have been more helpful and friendly! It has what we know by now to be a predictable good standard of rooms and comfort. The first thing we needed was a hot shower, and then a meal, all of which are readily available. I would recommend this hotel... More

Was this review helpful? Yes
Surrey, Canada
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 3, 2014

If you are looking to get to the heart of Genoa, this is the place to stay. Nestled in a tiny side street just a 2 minute walk from the center of Genoa, the hotel offers a newly renovated building and charming staff. The court yard out front is home a great restaurant open for lunch and inner. The hotel... More

Was this review helpful? Yes
Copenhagen, Denmark
Top Contributor
136 reviews 136 reviews
36 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed October 3, 2014

There are many good things to say about this hotel; reasonably priced at a very convenient location, friendly and helpful staff, new interior in modern style, that you may like or dislike. In the reception and breakfast areas it functions well, in the rooms fairly well, but tables in metal material made us think of being in the army. Check-in... More

Was this review helpful? Yes
London, United Kingdom
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 29, 2014

Rooms small but clean. Friendly front desk. Excellent value for price. One of best breakfast buffets I have go gad in Italy. It was recommended by friends and we stayed 2 nights. It is well located in central Genoa and easy walk to the historic center.

Was this review helpful? Yes
Montreal, Canada
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 26, 2014

We, 4 adults, shared a room for a night at BW City Hotel and were very pleased with the experience. We have to admit that the room is not really designed for 4 adults, the 3rd and 4th bed are more for kids, but for one night it was OK. The room has a good size, large bathroom. Nice reception,... More

Was this review helpful? Yes
13 reviews 13 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 14, 2014 via mobile

This crew were just fantastic. Accommodation was very comfortable however it was the extras rah sets them apart from anywhere else we have stayed. Coffee station 24/7, breakfast is extensive and the staff were first class. Rooms are total blackout if you want and the hotel is really well located just a short walk from all city attractions. Well worth... More

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 25, 2014

We stayed here for 2 nights in August and booked one of the spacious rooms on the 8th floor, which had a private balcony and a Playstation in the room. It was a large room with a very comfortable large bed and a good single bed for my son. The balcony had good views over the port and Genoa. We... More

Was this review helpful? Yes 2
Las Vegas, Nevada
Top Contributor
85 reviews 85 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 19, 2014

Excellent Three Star Hotel The sign outside of the hotel shows four stars, but having stayed at many western European hotels I would rate this as a three star hotel. For a three star hotel it is excellent. I traveled by train to Genoa. Once arriving at the 'Piazza Principe' train station (there are two train stations with the Piazza... More

Was this review helpful? Yes 4
Karlskrona, Sweden
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 12, 2014

BW Genova City is newly remade and now modern and very nice. Breakfast buffet very good with delicious cappuccino, fresh rolls and fresh fruit. Late night coffee with biscuit also available. The location is very good right between a large shopping street and the Old Town with its narrow lanes. 15 min walk down to the aquarium and the hotel... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 11, 2014

Family rooms have bunk beds that are only good for little kids. I have a 15 & a 12 year old that are struggling to sleep comfortably tonight. The reception lady offered to 'sell' me a second room as a solution. I only chose this hotel for its family room which turned out to be a fiasco......

Was this review helpful? Yes
Hotel_Direzione, Responsabile relazioni con la clientela at BEST WESTERN City Hotel, responded to this review

Dear Asma13, we are really sorry that your only review it's the negative one about our hotel! The family rooms are the same size and offer 1 king size bed (180x200 cm) and a sofa with 2 bunk beds (80x185 cm). Such information is written on our website where there also photos. We apologize for not exceeding your expectations and... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN City Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN City Hotel

Address: Via San Sebastiano 6, 16123 Genoa, Italy
Phone Number:
Location: Italy > Liguria > Italian Riviera > Genoa > Piccapietra
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN City Hotel 4*
Number of rooms: 66
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Priceline, Venere, Cheap Tickets, Despegar.com, TripOnline SA, Orbitz, Odigeo and Tingo so you can book your BEST WESTERN City Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Genoa
Genoa Best Western

831 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (126)
Hotel & grounds (14)
View from room (7)
Room/suite (28)
Dining (2)
Business center/function rooms (1)
Bathroom (11)
Other (63)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (636)
Amenities (14)
Essence Single (59)
Feel Quadruple (69)
Look Superior (74)
Look Triple (67)
Restaurants and Bars (121)
Sound Standard (66)
Suite (109)
The Hotel (57)

Management photos: Courtesy of the property manager

All management photos (70)
Dining (35)
Hotel & grounds (10)
Room/suite (23)
Business center/function rooms (1)
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay