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BEST WESTERN City Hotel

#3 of 89 Hotels in Genoa
Certificate of Excellence
GreenLeadersBronze level
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Via San Sebastiano 6, 16123 Genoa, Italy
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BEST WESTERN City Hotel
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819 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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  • French first
  • German first
  • Greek first
  • Italian first
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  • Portuguese first
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plymouth, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

very smart hotel in an excellent location we had a lovely room. the staff were excellent very helpful very good location for shopping etc easy walk down to the port 10 mins at best .would strongly recommend you book car parking with this stay if your driving

Review collected in partnership with Best Western

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Barcelona, Spain
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We only stayed at the hotel one night, but the room was perfect and cozy, the bathroom had everything you would need, the breakfast was great and the situation was awesome. All the staff was really kind and nice, and they asked a taxi for us, and in 2 minutes it was there. We recommend it for sure if you... More 

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

Friendly staff and reasonable price. Close to everything. The air conditioning struggled to cool the down the room. Very glitchy wifi. Can't beat it for the price. Staff recommendations for dining were right on.

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Londonderry, New Hampshire
Level Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was nice and comfortable. The breakfast was bland but included in our rate. The neighborhood was alright once you found it. We had to park across the street at the NH Hotel on the waterfront & drag our bags across the busy street up the dark narrow alley. We had a nice dinner out in another narrow street... More 

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Riyadh
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

-staff are friendly and helpful -location is amazing BUT: -AC is humid. Nostrils get clogged despite the humidity -pillows are VERY soft, causes neck pain -bed makes squeaky noises at night , mattress isn't a Best Western mattress... -breakfast has lots of variety but tasteless and bland. Breakfast is only €3 though! -TV channels are all foreign, no English!!!

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Hotel_Direzione, Responsabile relazioni con la clientela at BEST WESTERN City Hotel, responded to this review

Dear addictedtotravel80, first of all we would like to thank you for choosing our Hotel for your stay in Genoa. We are glad you appreciated our location but we are very sorry about other points. We cannot understand air conditioning problem. Pillow’s menu is available free of charge with a choice of 8 different pillows and mattresses are one of... More 

Farnborough
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent two nights at this hotel on holiday, and could not fault it in any way. Very good central location, very nice room, very clean and tidy, exceptionally frindly and helpful staff, and the associated restaurant was also very good.

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Chorley, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed here for 6 nights , good clean rooms,great location right in the heart of the city , it has free wifi and there are lots of restaurants and bars around . From the airport it costs around €35 in a taxi , I defiantly recommend it for a good city break .

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Colorado Springs, Colorado
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is located on a secluded street in an upscale neighborhood near the old part of the city. The area was quiet, and about a 20 minute walk to the train station or a short taxi ride. Restaurants, shopping, etc., could be found just around the corner. The staff was excellent and always helpful, the beds were comfortable and... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband & I stayed for one night during a motorbike trip in Europe. The hotel was very nice and in a good location for site seeing. It is close to restaurants, churches & a harbour area. The breakfast choice was good. They also had a private garage that we were able to put oir bike in overnight for a... More 

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Tel Aviv, Israel
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 26, 2015

We spent two weeks in this hotel. Right in the city center, 2 mins from De Ferrari, 5 mins from via Garibaldi with all the Palazzos. 10-15 mins to Brignole train station to take day trips Le Cinque Terre, Portovenere East Italian Riviera coast (Riviera Levante). 10 mins to the Porto Antico to take boat trips to Portofino, Le Cinque... More 

Was this review helpful? Yes 1
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