We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 87 Genoa hotels

Novotel Genova City

4.0 of 5 Hotel   |   Via Antonio Cantore 8C, 16126 Genoa, Italy (Sampierdarena)
Hotel amenities
Save Saved
You added Novotel Genova City to your Saves list
Novotel Genova City
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Booking.com Venere.com Travelocity
and 10 more sites!
66%
Ranked #25 of 87 hotels in Genoa
A recent review
3 of 5 stars reviewed 4 days ago
JacquiandJohn Lerwick, United Kingdom
Write a Review

1,105 people have reviewed this hotel

Traveler rating
    158
    539
    301
    81
    26
See reviews for
496
270
52
140
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 4 days ago NEW

With an early flight, we choose this hotel because it was close to the airport. The staff was not friendly at all when we arrived. I paid for the room in full and we were told we could have breakfast before we leave for the airport. I said we would leave at 5:30 am, and they said they have an... More

Was this review helpful? Yes
Lerwick, United Kingdom
Top Contributor
77 reviews 77 reviews
39 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I could not fault this hotel. The staff were friendly and helpful. The room spotless and extremely comfortable. The bathroom supplied whith nice toiletries, fluffy towels and of course a shower with good hot water pressure. Breakfast was good, and we had a nice dinner in the restaurant. The waiter service was excellent. There is a bar for pre or... More

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Airco was not functioning because it was "still winter'. If you advertise with airco you shoukd let the customer decide to use it or not. This is too patronizing. Staff is very friendly though. Rooms are nice and spacious.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Chonburi,Thailand
Top Contributor
52 reviews 52 reviews
37 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

My family of 4 people,together with another 23 tour members from Thailand, stayed on night here on April 16, 2014 There was no porter to help us carry our luggage. Several oldies had to carry their own belongings both when we arrived and when we departed. Worse than that, the Wifi was broken down. But the worst thing that night... More

Was this review helpful? Yes
Cinzia_Montelli, Direttore at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience by writing your review. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard... More

Prague
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The Novotel Genova city is not a very exiting place. Close to the center, port and convenient access from the airport. The rooms offer all I need on a stopover, though I would wish for better maintenance and cleaning of the bathrooms. The Restaurant has much improved though. The food is tasty and a nice choice is offered. The service... More

Was this review helpful? Yes
Antibes, Provence-Alpes-Cote d'Azur, France
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Novotel is the most trending group of hotels but Genova one is really basic. Rooms are quite small, breakfast place and buffet are just the minimum we can expect and the hotel is out of town (20min by feet or 5min by feet + 4 metro stops). Pay attention to rooms finishing in XX1, you will have the feeling to... More

Was this review helpful? Yes
N.E. Italy
Top Contributor
260 reviews 260 reviews
35 hotel reviews
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed January 23, 2014

This marks the first time I have frequented a hotel belonging to the NOVOTEL chain and I come away satisfied with my experience. Upon arrival in Genoa, I was very pleased to easily find the hotel’s parking lot, having adequate parking spaces in the garage. I was warmly welcomed at the reception desk and the check in process was very... More

Was this review helpful? Yes 3
Cinzia_Montelli, Direttore at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to inform us about your experience following your stay at our hotel. We are happy you enjoied your stay at Novotel Genova City. Regarding the bar attendant we would like to reassure you we are investigating on it in order to put in place the necessary measures to guarantee that the standard... More

Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 19, 2014

This was a nice modern hotel that was very comfortable at an affordable price, close to town. Genova itself surprised me. A beautiful historic waterside harbour town with lots of small hillside lanes that should not be driven by... like I have done in the past. Good points were: Spacious room Nice views Easy to find Parking Great Breakfast Modern... More

Was this review helpful? Yes 3
Cinzia_Montelli, Direttore at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at one... More

Surfers Paradise, Australia
Top Contributor
261 reviews 261 reviews
68 hotel reviews
153 helpful votes 153 helpful votes
3 of 5 stars Reviewed January 2, 2014

The Novotel in Genova is basically a business hotel and usually has pretty steep rates. A constant traveller would not normally take the place seriously. But with all the business men out of town on a Friday night, just watch the room rate tumble. We ended up paying about 100 euros under the weekly night rate for a basic room.... More

Was this review helpful? Yes 1
Cinzia_Montelli, Direttore at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience by writing your review. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Yours sincerely, Cinzia... More

Been to Novotel Genova City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Genova City

Also Known As:
Novotel Genova Ovest Hotel
Novotel Genova Ovest Hotel Genoa
Novotel Hotel Genoa
Novotel Hotel Genova Ovest
Novotel Genoa
Genoa Novotel
Address: Via Antonio Cantore 8C, 16126 Genoa, Italy
Location: Italy > Liguria > Italian Riviera > Genoa > Sampierdarena
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Genoa
#11 Luxury Hotel in Genoa
#12 Business Hotel in Genoa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Genova City 4*
Official Description (provided by the hotel):
The Novotel Genova Ovest is a modern 4 star hotel with 223 rooms. Strategically located within 700 m from the Harbour cruise terminal, close to the centre of Genoa, 1.5 km from the famous Aquarium, 6 km from the airport and 3 km from the Exhibition Centre. Ideal for business or leisure trips, it features a convention centre with 7 meeting rooms (180 guests), business corner, WiFi, family rooms for 2 adults and 2 children, NovotelCafé restaurant (open 24 hours), a bar, outdoor pool and garage parking. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Venere, Travelocity, Priceline, Orbitz, ACCOR, Tingo, Expedia, TripOnline SA, getaroom.com, Asiatravel.com Holdings, Otel and Hotels.com so you can book your Novotel Genova City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Novotel Genova City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.