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All 87 Genoa hotels

Novotel Genova City

4.0 of 5 Hotel   |   Via Antonio Cantore 8C, 16126 Genoa, Italy (Sampierdarena)
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Ranked #25 of 87 hotels in Genoa
A recent review
3 of 5 stars reviewed 5 days ago
Shongway Prague
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1,094 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chonburi,Thailand
Top Contributor
51 reviews 51 reviews
37 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed today NEW via mobile

My family of 4 people,together with another 23 tour members from Thailand, stayed on night here on April 16, 2014 There was no porter to help us carry our luggage. Several oldies had to carry their own belongings both when we arrived and when we departed. Worse than that, the Wifi was broken down. But the worst thing that night... More

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Prague
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Novotel Genova city is not a very exiting place. Close to the center, port and convenient access from the airport. The rooms offer all I need on a stopover, though I would wish for better maintenance and cleaning of the bathrooms. The Restaurant has much improved though. The food is tasty and a nice choice is offered. The service... More

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Antibes, Provence-Alpes-Cote d'Azur, France
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Novotel is the most trending group of hotels but Genova one is really basic. Rooms are quite small, breakfast place and buffet are just the minimum we can expect and the hotel is out of town (20min by feet or 5min by feet + 4 metro stops). Pay attention to rooms finishing in XX1, you will have the feeling to... More

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N.E. Italy
Top Contributor
257 reviews 257 reviews
35 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed January 23, 2014

This marks the first time I have frequented a hotel belonging to the NOVOTEL chain and I come away satisfied with my experience. Upon arrival in Genoa, I was very pleased to easily find the hotel’s parking lot, having adequate parking spaces in the garage. I was warmly welcomed at the reception desk and the check in process was very... More

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Cinzia_Montelli, Direttore at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to inform us about your experience following your stay at our hotel. We are happy you enjoied your stay at Novotel Genova City. Regarding the bar attendant we would like to reassure you we are investigating on it in order to put in place the necessary measures to guarantee that the standard... More

Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 19, 2014

This was a nice modern hotel that was very comfortable at an affordable price, close to town. Genova itself surprised me. A beautiful historic waterside harbour town with lots of small hillside lanes that should not be driven by... like I have done in the past. Good points were: Spacious room Nice views Easy to find Parking Great Breakfast Modern... More

Was this review helpful? Yes 3
Cinzia_Montelli, Direttore at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at one... More

Surfers Paradise, Australia
Top Contributor
237 reviews 237 reviews
59 hotel reviews
150 helpful votes 150 helpful votes
3 of 5 stars Reviewed January 2, 2014

The Novotel in Genova is basically a business hotel and usually has pretty steep rates. A constant traveller would not normally take the place seriously. But with all the business men out of town on a Friday night, just watch the room rate tumble. We ended up paying about 100 euros under the weekly night rate for a basic room.... More

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Cinzia_Montelli, Direttore at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience by writing your review. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Yours sincerely, Cinzia... More

London, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed November 27, 2013

I stayed at the Novotel recently as part of a cruise-stay package - but I wouldn't have chosen it otherwise. It's an OK hotel, focusing primarily on the needs of the business traveller and not tourists like me, to whom location is very important. It seriously is miles from the city centre (about E20 in a cab from the station),... More

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Cinzia_Montelli, Direttore at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience by writing this review. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard... More

Glasgow, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 24, 2013

We stayed here for one night before catching the ferry to Barcelona the next morning. We requested a room near the ground floor as I don't like elevators. When we arrived we had been placed on the 6th floor and there was no open staircase. We were moved to a second floor smoking room which was absolutely foul. STUNK of... More

Was this review helpful? Yes
Cinzia_Montelli, Direttore at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience by writing your review. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard... More

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Additional Information about Novotel Genova City

Also Known As:
Novotel Genova Ovest Hotel
Novotel Genova Ovest Hotel Genoa
Novotel Hotel Genoa
Novotel Hotel Genova Ovest
Novotel Genoa
Genoa Novotel
Address: Via Antonio Cantore 8C, 16126 Genoa, Italy
Location: Italy > Liguria > Italian Riviera > Genoa > Sampierdarena
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Genoa
#11 Luxury Hotel in Genoa
#12 Business Hotel in Genoa
#15 Family Hotel in Genoa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Genova City 4*
Official Description (provided by the hotel):
The Novotel Genova Ovest is a modern 4 star hotel with 223 rooms. Strategically located within 700 m from the Harbour cruise terminal, close to the centre of Genoa, 1.5 km from the famous Aquarium, 6 km from the airport and 3 km from the Exhibition Centre. Ideal for business or leisure trips, it features a convention centre with 7 meeting rooms (180 guests), business corner, WiFi, family rooms for 2 adults and 2 children, NovotelCafé restaurant (open 24 hours), a bar, outdoor pool and garage parking. ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#6 Best Value Hotel in Genoa #11 Luxury Hotel in Genoa #12 Business Hotel in Genoa #15 Family Hotel in Genoa
Hotel Class
Official Description (provided by the hotel)
The Novotel Genova Ovest is a modern 4 star hotel with 223 rooms. Strategically located within 700 m from the Harbour cruise terminal, close to the centre of Genoa, 1.5 km from the famous Aquarium, 6 km from the airport and 3 km from the Exhibition Centre. Ideal for business or leisure trips, it features a convention centre with 7 meeting rooms (180 guests), business corner, WiFi, family rooms for 2 adults and 2 children, NovotelCafé restaurant (open 24 hours), a bar, outdoor pool and garage parking. ... more   less 
Number of rooms
223

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