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Novotel Genova City

Hotel website
Via Antonio Cantore 8C, 16126 Genoa, Italy
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Novotel Genova City
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Novotel Genova City
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1,374 reviews from our community

Traveler rating
    189
    643
    394
    115
    33
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Basel
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed in this hotel for one night while on the road for business. The room was very comfortable and clean. The shower was large enough and the room included all expected standard facilities. The restaurant is not impressive. Related to the small plates and food quality, prices are high. What was really excellent, was the house made Tiramisu. One... More 

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Newcastle/Italy
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I stayed here as an emergency option when my flight arrived late and I needed somewhere to sleep for a few hours. This was one of the only hotels with a room available. Firstly I was shocked at the price, 150 euros for a single room, including breakfast, or 123 without. I opted for without, but still expected a really... More 

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Senior Contributor
42 reviews 42 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

For a tourist, this hotel is not located in a good spot. It's too far from the city center and train station (Piazza Principe). The rooms are dingy and worn. My room was for smokers,so it had a terrible smell. The quality of the free breakfast was not good. Overall,the only good things were the bed and pillows. I would... More 

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Tel Aviv, Israel
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just off the highway, easy to find with a undercover parking, €14.5 per day. The parking gate is on the left of the main entrance. Welcoming reception personal. Clean and big enough room and bathroom. The room faced the highway but was very quiet. The bed was comfortable, good blanket, pillows a bit hard. TV shows the BBC too. Strong... More 

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Perth, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our stay at the Novotel Genova City hotel was a pre night before joining our cruise the following day. The reception staff, quality of room, restaurant and staff could not be faulted. I would highly recommend this hotel. I booked on line 6 months previously and the accommodation was exactly what I requested.

Review collected in partnership with Novotel Hotels

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La Direzione I, The Management at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to write your feedback about your stay. We are happy to read you had a nice time and we are looking to welcoming you again in the near future at Novotel Genova City. Kind regards, The Management More 

Munich
Top Contributor
90 reviews 90 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed April 20, 2015

The rooms are as you would expect from a Novotel, very functional; the plus is a spacious minibar so one can store their own groceries and drinks. One of the big pluses of this hotel is its garage, which is not free of charge but quite safe (not suitable for sports cars though, as there is a very high ramp... More 

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La Direzione I, La Direzione at Novotel Genova City, responded to this review

Dear SusanneMu, First of all thank you for taking the time to give us your impressions and comments about your last stay at Novotel Genova City. We thank you for providing us the information that can better help us to understand your point of view about the stay. We thank once more and hope to welcome you in the future.... More 

Noida, India
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 30, 2015

Though Hotel is good in terms of room, however missing the connectivity frequency to public transport system. Even really missing the presence of those eateries of italy / genova which serves you famous pasta and pizzas. So not recommended if you have other options.

Was this review helpful? Yes 1
Cinzia_Montelli, Direzione at Novotel Genova City, responded to this review

Dear AmitParik, First of all thank you for taking the time to give us your impressions and comments about your last stay at Novotel Genova City. We thank you for providing us the information that can better help us to understand your point of view about the stay. With regard to public transport to the city center, they are different.... More 

Huddersfield, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 29, 2015

The location not great.Public transport to the centre good. Room clean and comfortable. Prices in bar and restaurant expensive but excellent restaurant nearby recommended by staff who were delightful.

Was this review helpful? Yes 2
Cinzia_Montelli, Direzione at Novotel Genova City, responded to this review

Dear Susan M, Thank you for taking the time to write your feedback about your stay. We are looking to welcoming you again in the near future at Novotel Genova City. Kind regards, The Management More 

Contributor
19 reviews 19 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 14, 2015 via mobile

Nivotel usually a reputable hotel. However, not in this case. We were in shock when we opened the room- it was smaller then my bathroom at home. The bed totally took all the room space. It wasn't neither comfortable or wrk decorated. The bathroom was a disaster- battub was made out of plastic, and it felt kind it's going to... More 

Was this review helpful? Yes 2
Cinzia_Montelli, La Direzione at Novotel Genova City, responded to this review

Dear Marishecka, Thank you for taking the time to let us know about your experience by responding to our survey. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the... More 

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