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Novotel Genova City

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Via Antonio Cantore 8C, 16126 Genoa, Italy
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Novotel Genova City
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Novotel Genova City
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1,341 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Munich
Top Contributor
87 reviews 87 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The rooms are as you would expect from a Novotel, very functional; the plus is a spacious minibar so one can store their own groceries and drinks. One of the big pluses of this hotel is its garage, which is not free of charge but quite safe (not suitable for sports cars though, as there is a very high ramp... More 

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La Direzione I, La Direzione at Novotel Genova City, responded to this review

Dear SusanneMu, First of all thank you for taking the time to give us your impressions and comments about your last stay at Novotel Genova City. We thank you for providing us the information that can better help us to understand your point of view about the stay. We thank once more and hope to welcome you in the future.... More 

Noida, India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Though Hotel is good in terms of room, however missing the connectivity frequency to public transport system. Even really missing the presence of those eateries of italy / genova which serves you famous pasta and pizzas. So not recommended if you have other options.

Was this review helpful? Yes 1
Cinzia_Montelli, Direzione at Novotel Genova City, responded to this review

Dear AmitParik, First of all thank you for taking the time to give us your impressions and comments about your last stay at Novotel Genova City. We thank you for providing us the information that can better help us to understand your point of view about the stay. With regard to public transport to the city center, they are different.... More 

Huddersfield, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The location not great.Public transport to the centre good. Room clean and comfortable. Prices in bar and restaurant expensive but excellent restaurant nearby recommended by staff who were delightful.

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Cinzia_Montelli, Direzione at Novotel Genova City, responded to this review

Dear Susan M, Thank you for taking the time to write your feedback about your stay. We are looking to welcoming you again in the near future at Novotel Genova City. Kind regards, The Management More 

Contributor
18 reviews 18 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 14, 2015 via mobile

Nivotel usually a reputable hotel. However, not in this case. We were in shock when we opened the room- it was smaller then my bathroom at home. The bed totally took all the room space. It wasn't neither comfortable or wrk decorated. The bathroom was a disaster- battub was made out of plastic, and it felt kind it's going to... More 

Was this review helpful? Yes 2
Cinzia_Montelli, La Direzione at Novotel Genova City, responded to this review

Dear Marishecka, Thank you for taking the time to let us know about your experience by responding to our survey. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 22, 2015

Could be any Novotel in any city. Identical room, identical furniture, identical bathroom, identical carpet. Only difference is the "nightlife" available outside!! Situated next to the motorway junction (!) and at least a half hour walk to the centre of town. Breakfast good, staff helpful.

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La Direzione I, La Direzione at Novotel Genova City, responded to this review

Dear Guest, thank you for taking the time to write your feedback about your stay. We are happy to read you had a nice time and we are looking forward to welcoming you again in the near future at the Novotel Genova City. Kind Regards, The Management More 

Campbelltown, Australia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 7, 2015

Great property, Novotel still keeping a solid image with its cleanliness in rooms. I stayed two nights here and the breakfast is awesome, taxi service is really quick and easy and if you are going on a cruise like i did, its a simple down hill or walk or really quick taxi ride.

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La Direzione I, La Direzione at Novotel Genova City, responded to this review

Dear Guest, thank you for taking the time to write your feedback about your stay. We are happy to read you had a nice time and we are looking forward to welcoming you again in the near future at the Novotel Genova City. Kind Regards, The Management More 

Canberra
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed January 26, 2015

This hotel has very large rooms (by European standards) and everything worked well (as you would expect from a chain such as the Novotel). I had an excellent meal at the restaurant down stairs also. The only issue I have with this hotel, is that the name (Novotel Genova City) implies that the hotel is more centrally located than it... More 

Was this review helpful? Yes 1
La Direzione I, La Direzione at Novotel Genova City, responded to this review

Dear Guest, First of all thank you for taking the time to give us your impressions and comments about your last stay at Novotel Genova City. We thank you for providing us the information that can better help us to understand your point of view about the stay. We thank once more and hope to welcome you in the future.... More 

Senior Contributor
23 reviews 23 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 22, 2014

The Novotel in Genoa is a pretty solid and dependable hotel - good clean rooms with friendly customer service. The only downside is it's location - the only option from the airport with suitcases is taxi, and it is a good half and hour walk to the centre of Genoa. Also, it is right by a main road, which is... More 

Was this review helpful? Yes 2
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