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All 87 Genoa hotels

Novotel Genova City

4.0 of 5 Hotel   |   Via Antonio Cantore 8C, 16126 Genoa, Italy (Sampierdarena)
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Novotel Genova City
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65%
Ranked #27 of 87 hotels in Genoa
A recent review
3 of 5 stars reviewed 1 week ago
Semih Y
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1,208 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

We have stayed on 12 and 13 of July 2014. The hotel was clean and quiet. But something has to be done for the pillows and bed to smell better. Location is not very useful if you want to eat out. In spite of everything this hotel might be very useful and reasonable if you use it only to sleep.

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Cinzia_Montelli, Direttore at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to inform us about your experience following your stay at our hotel. We look forward to welcoming you back soon at one of the Novotel hotels. Yours sincerely Cinzia Monetlli - General Manager More

San Diego, California
Contributor
11 reviews 11 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

We spent two nights here. Nothing out of the ordinary, but comfortable, close to the bus stop, but be sure to understand the bus schedule as some buses only stop at their return route. Very good wifi and good breakfast buffet. They had connecting rooms to accommodate our family, which was a big plus. Small pool with an attendant/lifeguard enabled... More

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Cinzia_Montelli, Direttore at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience by writing your review.. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Yours sincerely, Cinzia Montelli - General Manager More

Prerov, Czech Republic
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel staff is not the most welcoming however they are helpful in the end. Dining was OK, service very slow but food was tasty. Breakfast buffet could be better for a hotel of this category. The main problem is the location - good only when you are being picked up to go to the airport or out of the... More

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Cinzia_Montelli, Direttore at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience by writing your review.. We regret some of the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Yours... More

Trelleborg, Sweden
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We only stayed one night so we don't know how far you would have to walk to get nicer surroundings. The hotel is surrounded by motorways, not a very nice view. Besides that, the hotel was nice, with good service.

Was this review helpful? Yes 1
Cinzia_Montelli, Direttore at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience by writing your review. We look forward to welcoming you back soon at one of the Novotel hotels. Yours sincerely Cinzia Montelli - General Manager More

Adelaide, Australia
Top Contributor
67 reviews 67 reviews
30 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed June 20, 2014

This hotel was good value - the room was clean and pleasant and breakfast and wireless internet were included in the price. We were taking a cruise the next day and so it was not too far from the cruise terminal. We could have caught a bus but ended up using a taxi as ere were four of us with... More

Was this review helpful? Yes
Cinzia_Montelli, Direttore at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to inform us about your experience following your stay at our hotel. We look forward to welcoming you back soon at one of the Novotel hotels. Yours sincerely, Cinzia Montelli - General Manager More

Carshalton
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed June 19, 2014

It clearly says in the Services guide that room service is available from 0630 to midnight?? Same as all the other Novotels, so I was not happy when I arrived at 1400 only to be told it was not possible until 1900 when the restaurant opened! Hair stuck to the tiles in the shower, window handle broken and then at... More

Was this review helpful? Yes
Cinzia_Montelli, Direttore at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience by writing your review.. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard... More

Melbourne
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 11, 2014 via mobile

Great hotel, easy to find and close to train & airport. Comfortable clean rooms. The staff spoke good English and were keen to help. Breakfast in was very good and catered for all cultures. A very good hotel in the Accor group.

Was this review helpful? Yes 1
Cinzia_Montelli, Direttore at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at one... More

Nizhny Novgorod, Russia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 2, 2014

Clean hotel, the rooms are cozy. Ate in the hotel restaurant, a good level. Very clean bathroom, generally clean everywhere. The staff is friendly, but not intrusive. Breakfast is not very diverse, small croissants, do not replenish the buffet.

Was this review helpful? Yes
Cinzia_Montelli, Direttore at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at one... More

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Additional Information about Novotel Genova City

Address: Via Antonio Cantore 8C, 16126 Genoa, Italy
Phone Number:
Location: Italy > Liguria > Italian Riviera > Genoa > Sampierdarena
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Genova City 4*
Reservation Options:
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Also Known As:
Novotel Genova Ovest Hotel Genoa
Novotel Hotel Genoa
Novotel Hotel Genova Ovest
Novotel Genoa
Genoa Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#12 Luxury Hotel in Genoa
Hotel Class
Official Description (provided by the hotel)
The Novotel Genova Ovest is a modern 4 star hotel with 223 rooms. Strategically located within 700 m from the Harbour cruise terminal, close to the centre of Genoa, 1.5 km from the famous Aquarium, 6 km from the airport and 3 km from the Exhibition Centre. Ideal for business or leisure trips, it features a convention centre with 7 meeting rooms (180 guests), business corner, WiFi, family rooms for 2 adults and 2 children, NovotelCafé restaurant (open 24 hours), a bar, outdoor pool and garage parking. ... more   less 
Number of rooms
223

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