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Tower Genova Airport - Hotel & Conference Center

Via Pionieri ed Aviatori d'Italia, 44, 16154 Genoa, Italy
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Tower Genova Airport - Hotel & Conference Center
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Tower Genova Airport - Hotel & Conference Center
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85 reviews from our community

Traveler rating
    12
    25
    32
    14
    2
See reviews for
9
7
6
54
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Makati, Philippines
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel but old. Good service and rooms ok. The bar has open late to midnight which is nice if you arrive late. Quite good restaurant as well and a big gym. The hotel is in walking distance from the airport so no taxi needed. The hotel needs renovation but after all ok

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TowerGenovaHotel, Responsabile reception at Tower Genova Airport - Hotel & Conference Center, responded to this review

Dear customer, thank you for the review. We are aware that the building needs a little restyling and we confirm it is already underway.We are really grateful for your comments which are an encouragement for us to continue in the right direction to meet the expectations of our guests. We hope to see you again soon at Tower Genoa Airport... More 

Paris, France
Top Contributor
158 reviews 158 reviews
91 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel used to be a Sheraton . Just cross the car park outside the sirport and you are in the hotel after 5 mns walk . This is very much appreciated. The place is clean and the room are nice . The staff is friendly and helpful. The only problem is taht the place is very quiet , bar... More 

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Pulborough, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

After reading some of the reviews on trip adviser for this particular hotel it was with some trepidation that I checked in for the one night, prior to my flight home the following day. Some observations were as follows; On check-in the two staff behind the desk didn't engage with me at all, despite me being the only person at... More 

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TowerGenovaHotel, Responsabile reception at Tower Genova Airport - Hotel & Conference Center, responded to this review

Dear Guest, Thank you for your kind review. We are truly sorry that your experience at Tower Hotel was not adequate to your expectations and we really apologize for that. We are aware that the hotel needs some structural tweaks, a major restructuring is underwayg. We confirm that the use of wifi is completely free of charge and unlimited for... More 

Leicester, United Kingdom
Top Contributor
53 reviews 53 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 5, 2015 via mobile

We were met by the most charming girl who was delighted to let me try out my rather stilted Italian. Nothing was too much trouble. What a difference it makes when you are welcomed so warmly. Other hotels please take note. The room was superb on 7th floor with huge bed and triple glazing at windows. We had dinner in... More 

Was this review helpful? Yes 1
TowerGenovaHotel, Responsabile reception at Tower Genova Airport - Hotel & Conference Center, responded to this review

Dear Mrs Mary,thank you so much for your time and positive feedback. we are really grateful for your comments, which are an encouragement for us to continue in the right direction to meet the expectations of our guests. We will share your comments with our staff. We hope to see you in Genova again in near future. Best regards. The... More 

Prague, Czech Republic
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 3, 2015

The hotel is well located in walking distance from GOA airport, so it is the best option for early departure. The check in procedure was a bit longer. The room has enough space and has been clean enough, however some refurbishment is needed as it becomes a bit obsolete. The rooms were also very quiet. The safe has not been... More 

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TowerGenovaHotel, Responsabile reception at Tower Genova Airport - Hotel & Conference Center, responded to this review

Dear customer, thank you for your review. We are aware that the building needs a little restyling and we confirm it is already underway.We hope to see you soon at Tower Genoa Airport hotel. Warm regards. The Managerment More 

Rome
Top Contributor
58 reviews 58 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed February 7, 2015

I stayed only one night so my review cannot be exhaustive. The location is exceptional, less than 5 minutes walk from the airport. For people who need to get an early flight out it is a must. The structure is not bad and the hall is spacious and rather well appointed. One problem was that when I checked inn at... More 

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Irdning
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 26, 2014

We could stay for overnight in the Tower Genova Airport Hotel; as it is a subclass from Sheraton, it suffers from not beiing a real Sheraton getting same attraction. The room i had was large, the kingsize bed unfortunately had an wornout matrace. Sheets and pillows are clean , interiour is old what you can see. Breakfast buffet is like... More 

Was this review helpful? Yes 1
TowerGenovaHotel, Responsabile reception at Tower Genova Airport - Hotel & Conference Center, responded to this review

Dear Mr Matthias, thank you for your review even though negative. We are truly sorry that your experience at Tower Hotel was not adequate to your expectations and we really apologize for that. We are aware that the hotel needs some structural tweaks, a major restructuring is underway, and it is precisely for this reason that we have decided not... More 

Kuwait City, Kuwait
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 24, 2014

Rooms are good, with respect to cleanness, size, bed & mattress comfort, really help for convenient stay & quiet sleep. They are offering free shuttle service to/from Ericsson & Siemens, in the morning & afternoon, so its useful for their employees from daily work trip prospective. Also free shuttle service to & from the airport, as its just 2 minutes... More 

Was this review helpful? Yes 1

Travelers are raving about these Genoa hotels

Santa Cruz, California
Top Contributor
60 reviews 60 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 17, 2014

We chose the Tower Genova Airport Hotel for its convenience to the Genova Airport as it was our last night in Italy with an early morning flight. We were able to walk from car rental return to the hotel. It is a very nice hotel with a fine restaurant and bar. The morning shuttle was available at the moment we... More 

Review collected in partnership with Galahotels.com

Was this review helpful? Yes
TowerGenovaHotel, Responsabile reception at Tower Genova Airport - Hotel & Conference Center, responded to this review

Thank you so much for your nice comments !We are glad to have surprised your expectations and hope to have the opportunity in the near future to welcome you again to our Hotel. Best regards from Genova. The Hotel Management More 

Lisbon, Lisboa, Portugal
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed September 13, 2014

Previously a part of the Sheraton Group, the renamed Tower Genova Airport Hotel is a decadent place where everything is broken, the furniture is old, the food is banal and the surroundings are scary. I stayed in for a conference, hence took no part in the venue choice, but I definitely recommend people not to go there, except if they... More 

Was this review helpful? Yes
TowerGenovaHotel, Responsabile reception at Tower Genova Airport - Hotel & Conference Center, responded to this review

Dear customer, thank you for the review. We are deeply sorry that your experience at Tower Hotel was not adequate to your expectations and we really apologize about that. We are aware that the building needs a little restyling and we confirm it is already underway. We do not agree on your concern regarding the “horrible exposing” of a very... More 

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