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Tower Genova Airport - Hotel & Conference Center

Via Pionieri ed Aviatori d'Italia, 44, 16154 Genoa, Italy
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Tower Genova Airport - Hotel & Conference Center
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101 Reviews from our TripAdvisor Community

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    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 28, 2015

I stayed here May 26th. I was flying very early next morning. When I reserved my room I told them I did not want breakfast (10 euros) as leaving very early and told them same when I checked in. However checking out at 6 AM they seemed unaware that I did not want breakfast and charged me for it. The... More 

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TowerGenovaHotel, Responsabile reception at Tower Genova Airport - Hotel & Conference Center, responded to this review

Dear guest, thank you for your review. We apologize for the misunderstanding but most of our rates include breakfast; as advised you by email we will proceed in refunding you the difference. Please excuse us if our staff was rude and unhelpful even though we continue to have very positive feedback on our professionality and courtesy. We hope to have... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 15, 2015

This hotel is nice when you need to stay one night mby two when you waiting your next flight. Friendly and helpful staff! Old inside but clean and it makes mood than you are 20 years ago when you see corridors and rooms. You can always use transfer and it's absolutely free.

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Lerwick, United Kingdom
Level Contributor
176 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
4 of 5 stars Reviewed June 8, 2015

We arrived here at 1pm on Sunday and were given our room. We walked from the airport through the car park on arrivals level. It took about 5 minutes, but it's a hot walk on a sunny day if you have heavy luggage. Pour 8th floor room was very spacious and noise free. Air con very good. Everything is dated... More 

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dunfermline
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed May 31, 2015

We booked this hotel because we were flying home from Cristofo Colombo airport and saw that there was a free shuttle bus from the hotel to the centre of Genoa (saved on parking and driving in Genoa). The hire car drop off point is only a few hundred yards away from the hotel entrance. The hotel was spacious, clean and... More 

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TowerGenovaHotel, Responsabile reception at Tower Genova Airport - Hotel & Conference Center, responded to this review

Dear Guest, we are really grateful for your comments which are an encouragement for us to continue in the right direction to meet the expectations of our guests. We hope to see you soon at Tower Genoa Airport hotel . Best Regards. The Management More 

Makati, Philippines
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 14, 2015

Nice hotel but old. Good service and rooms ok. The bar has open late to midnight which is nice if you arrive late. Quite good restaurant as well and a big gym. The hotel is in walking distance from the airport so no taxi needed. The hotel needs renovation but after all ok

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TowerGenovaHotel, Responsabile reception at Tower Genova Airport - Hotel & Conference Center, responded to this review

Dear customer, thank you for the review. We are aware that the building needs a little restyling and we confirm it is already underway.We are really grateful for your comments which are an encouragement for us to continue in the right direction to meet the expectations of our guests. We hope to see you again soon at Tower Genoa Airport... More 

Paris, France
Level Contributor
162 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed April 28, 2015

This hotel used to be a Sheraton . Just cross the car park outside the sirport and you are in the hotel after 5 mns walk . This is very much appreciated. The place is clean and the room are nice . The staff is friendly and helpful. The only problem is taht the place is very quiet , bar... More 

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Pulborough, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 28, 2015

After reading some of the reviews on trip adviser for this particular hotel it was with some trepidation that I checked in for the one night, prior to my flight home the following day. Some observations were as follows; On check-in the two staff behind the desk didn't engage with me at all, despite me being the only person at... More 

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TowerGenovaHotel, Responsabile reception at Tower Genova Airport - Hotel & Conference Center, responded to this review

Dear Guest, Thank you for your kind review. We are truly sorry that your experience at Tower Hotel was not adequate to your expectations and we really apologize for that. We are aware that the hotel needs some structural tweaks, a major restructuring is underwayg. We confirm that the use of wifi is completely free of charge and unlimited for... More 

Leicester, United Kingdom
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed March 5, 2015 via mobile

We were met by the most charming girl who was delighted to let me try out my rather stilted Italian. Nothing was too much trouble. What a difference it makes when you are welcomed so warmly. Other hotels please take note. The room was superb on 7th floor with huge bed and triple glazing at windows. We had dinner in... More 

Was this review helpful? Yes 1
TowerGenovaHotel, Responsabile reception at Tower Genova Airport - Hotel & Conference Center, responded to this review

Dear Mrs Mary,thank you so much for your time and positive feedback. we are really grateful for your comments, which are an encouragement for us to continue in the right direction to meet the expectations of our guests. We will share your comments with our staff. We hope to see you in Genova again in near future. Best regards. The... More 

Prague, Czech Republic
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 3, 2015

The hotel is well located in walking distance from GOA airport, so it is the best option for early departure. The check in procedure was a bit longer. The room has enough space and has been clean enough, however some refurbishment is needed as it becomes a bit obsolete. The rooms were also very quiet. The safe has not been... More 

Was this review helpful? Yes
TowerGenovaHotel, Responsabile reception at Tower Genova Airport - Hotel & Conference Center, responded to this review

Dear customer, thank you for your review. We are aware that the building needs a little restyling and we confirm it is already underway.We hope to see you soon at Tower Genoa Airport hotel. Warm regards. The Managerment More 

Rome
Level Contributor
60 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed February 7, 2015

I stayed only one night so my review cannot be exhaustive. The location is exceptional, less than 5 minutes walk from the airport. For people who need to get an early flight out it is a must. The structure is not bad and the hall is spacious and rather well appointed. One problem was that when I checked inn at... More 

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