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Starhotels President

Corte Lambruschini 4, 16129 Genoa, Italy
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547 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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Oulu, Finland
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Old hotel with somewhat renoved style. Clean ans spacious rooms. Airconditioning was barely working, not really cooling. Very basic breakfast, not much to eat. Okay location nearby metro station. Car park available in garage (15e/day).

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General Manager G, General Manager at Starhotels President, responded to this review

Dear Mr Vaarala, Thank you for taking the time to share your feedback. I've shared your comments with my staff and verify the reasons for the failure of the air conditioning in your room. Client comments are very important for us and I woud take the opportunity to thank your again for your valuable contibution to improve our level of... More 

Iskenderun, Turkey
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Star Genoa is located in the center of Genoa city. This hotel is a very large and classic type of hotel. They are giving you a heavy metal key instead of a key card. Rooms are very clear. Air conditioner is working a little bit noisy. They are putting the second towels inside the wardrobe near to room door. Bathroom... More 

Was this review helpful? Yes
General Manager G, General Manager at Starhotels President, responded to this review

Dear Mr Oguzhan, Thank you for taking the time to share your feedback! We took note of the warnings and we are checking the reason of the malfunctioning of the air conditioning. We would like to thank you again for giving us a chance to improve the quality of our servize. We hope to welcome you back to our hotel... More 

Kaunas, Lithuania
1 review
1 of 5 stars Reviewed 4 weeks ago

We were settled in rammish smokers room. We are not smoking couple. Staff is terrible robots. Extra noisy and uncomfortable place. It looked like that we lived in highway.. Everything is jade and old fashioned. But the bed was nice.

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General Manager G, General Manager at Starhotels President, responded to this review

Dear Mr Mindas, First of all we would like to thanking you for the time con convey your comments regarding your recent stay in Starhotels President. We understand what you had experienced during your stay was unpleasant and realize that this aspect is very important to you about the smoking room and smell, we used to ask any preferences to... More 

Travelers are raving about these Genoa hotels

oldham
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 4, 2015

The bed was very comfy everything was ok walked about 5 mins over the road found a restraunt .. Good basement parking in the hotel as well . Breakfast wS ok .. The room was clean and tidy the check in and staff were ok I'd say bout 3 stars was right for this hotel .. Not keen on the... More 

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Leeds, UK
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed May 27, 2015

We stopped here because booking dot com recommended them. So I enter and explain I am a big Booking user and TripAdvisor Genius and could they give me wifi access to book it. Despite the fact it was the exact same price the short, moustached guy and his 7 foot counterpart stonewalled us. No explanation either. Just a rude stare... More 

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California
Level Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed May 24, 2015

We stayed here as part of a tour group, and I wouldn't recommend the location for tourists. We did find an excellent little eatery a few blocks away, but for the most part, this location does not leave you near Genoa attractions. The hotel seems a bit outdated, but our rooms was satisfactorily clean. This hotel does stand out for... More 

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Geneva, Switzerland
Level Contributor
90 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed April 25, 2015

The hotel is situated in a very ugly area of Genova, 15 min walking from the Riviera. Old hotel, looks bad, dark, dusty, you have 100% impression that the place is dirty. It's not just that, all the atmosphere looks spooky and creepy. Receptionist spoke English with me, the minute my fiancée started to speak Italian (which I understand but... More 

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1 review
2 of 5 stars Reviewed April 6, 2015

Very bad and unkind stuff, poor hygiene with dusty rooms. We found hair all over the bathroom from previous guest and on our pillow from maid. Every single day breakfast was the same. Slow internet and unreliable even whan we paid for the better one. The only good thing is location.

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New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 28, 2015

Great location, near the train station. Walking distance to some great attractions!! Very friendly staff. Delicious breakfast every morning. Nice workout area. I would recommend this hotel to anyone visiting Genoa.

Was this review helpful? Yes 2
The Hague, The Netherlands
Level Contributor
240 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed March 25, 2015

Well appointed and located, shame about the staff. Indifferent and aloof, they probably make their living from hosting corporate events, and don’t care about the private guests. Booking preferences ignored, rooms only partially cleaned, and consumables not refilled. Breakfast buffet is big but of poor quality, no fresh fruit, no choice of tea, some products are beyond the expiry date.... More 

Was this review helpful? Yes 1
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