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All 89 Genoa hotels

Holiday Inn Genoa City

4.0 of 5 Hotel   |   Via Milano 47, 16126 Genoa, Italy
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Ranked #22 of 89 Hotels in Genoa
A recent review
4 of 5 stars reviewed 1 week ago
Jan N Smecno, Stredocesky Kraj, Czech Republic
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598 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Smecno, Stredocesky Kraj, Czech Republic
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

Bad location. Having difficulties to find (early evening and raining). Parking is nightmare as the underground parking was full and we need to take detour to other parking place. Rooms are new, clean and nice (modern), restaurant on expected level, staff helpful. Ok for few nights, for longer trip not realy.

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your stay and your review. We are sorry to note that the area around our structure has a negative impact on your experience at the hotel, but unfortunately we are in a slightly secluded area than that of the center, where there are restaurants and bars. While the day is very busy in the evening... More

Birmingham, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This has to be the worst Holiday Inn I've stayed in and does not match the usually reliable standard of this brand. The breakfast was very limited and when I asked for two fried eggs I was charged an extra €8 to my amazement. The Internet access in reception I needed to use to print my boarding passes was the... More

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience writing on tripadvisor.. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Yours sincerely, Ilaria More

Essex UK
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here on the last night of our holiday to Rapallo. Since our flight had changed, we decided to stay somewhere a bit closer to the airport. Overall, hotel pleasant, modern and clean. Parking was a bit unclear (a sign was up saying it was full- but it later turned out it wasn't and signs of where to park... More

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards, Ilaria More

Grenoble, France
Top Contributor
148 reviews 148 reviews
55 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

So after a few horrible experiences recently with Holiday Inn, this was a pleasant experience. We had a great room with a great view, good and friendly service, and the hotel had all we needed. The only reason to not give this hotel 5 stars is because of the difficult situation for the parking on floor 3, and the usual... More

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards, Ilaria More

Roma
Top Contributor
59 reviews 59 reviews
34 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Modern hotel with WiFi for free. Parking is possible but without direct access to the hotel. Nice breakfast and restaurant. Rooms are ok. Some little details need to be improved (wallpaper coming out). Personnel is kind and helpful.

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards, Ilaria More

Oldham, England, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Visited here 30 Oct 14 for one night. This is a lovely modern hotel with spacious, modern minimalistic rooms. The staff were polite and helpful, but the hotel is let down by its location. It's in the commercial harbour area which is a bit of a trek from the old town, restaurants and bars. In fact, there's not much around... More

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your stay and your review. We are sorry to note that the area around our structure has a negative impact on your experience at the hotel, but unfortunately we are in a slightly secluded area than that of the center, where there are restaurants and bars. While the day is very busy in the evening... More

Sydney, Australia
Top Contributor
66 reviews 66 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is part of the Holiday Inn chain and offers the expected standard, efficient and welcoming staff, comfortable surroundings, great air conditioning and reasonable rates. We stayed two nights and chose it because of its proximity to the metro, short cab ride from the railway station and to the airport. Genoa is not a car friendly city so we decided... More

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards, Ilaria More

Zurich, Switzerland
Contributor
19 reviews 19 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 9, 2014

Typical Holiday Inn standard. Comfortable. Efficient. Friendly front desk welcome. However, the location is not ideal for visiting the city. There is a metro station and bus stops near the hotel. If you are catching a ferry to Sardinia / Corsica or North Africa, this hotel is in the ideal location. Just a 2 minute walk from the Terminal.

Was this review helpful? Yes 1
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your stay and your review. We are sorry to note that the area around our structure has a negative impact on your experience at the hotel, but unfortunately, we are in a slightly secluded area than that of the center, where there are restaurants and bars. While the day is very busy in the evening... More

Agra, India
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 29, 2014

Stayed here for 2 nights, its conveniently located at the Harbour and has some lovely views. The famous "lantern" is visible from the harbour as well as from some rooms of the Hotel. It is located close to a Metro station and hence connections to the 2 main stations of Genoa is a breeze. The vicinity is secluded at night... More

Was this review helpful? Yes 2
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Ilaria More

UK
Top Contributor
371 reviews 371 reviews
135 hotel reviews
183 helpful votes 183 helpful votes
3 of 5 stars Reviewed September 27, 2014

Needed to stop over for 1 night for a quick business trip. This place offered a great rate so I took advantage. Check in was OK, but parking is a nightmare. To be honest, parking in all of Genoa is a big problem. Room was nice and clean and came with a Cross Trainer in the corner! A/C a little... More

Was this review helpful? Yes 1
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Ilaria More

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Additional Information about Holiday Inn Genoa City

Address: Via Milano 47, 16126 Genoa, Italy
Phone Number:
Location: Italy > Liguria > Italian Riviera > Genoa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Genoa City 4*
Number of rooms: 134
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Also Known As:
Holiday Inn Genoa City Hotel Genoa

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