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Holiday Inn Genoa City

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Via Milano 47, 16126 Genoa, Italy
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Holiday Inn Genoa City
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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Istanbul, Turkey
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

You meet with regular holiday inn standarts. Staff was helpful and nice. Food ok. Rooms were ok too. Location is a little bit scary to walk around. Autoparking was like a puzzle, go without car. Generally speaking, cost/performance was good.

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is clean and rooms are just fine, but located at verry dirty and even scary neighbourhood with prostitutes all around. Parking is almost imposible to find, but once you find is rather safe and good for money. Be carfull if your car is large. Staff is friendly and helpful.

Was this review helpful? Yes 3
Worthing, England, United Kingdom
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When booking this hotel it's difficult to get much idea from the information and maps about the area it is located, so it was with some slight feelings of despondency when we arrived at the hotel. The area is under-going some major roadworks and is located on a very busy junction. On the outside it doesn't look great but our... More 

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Paola More 

San-Nicolao, France
1 review
4 of 5 stars Reviewed 3 weeks ago

I enjoy beautiful room with nice red & white bathroom . Tea bags available in the room. What a pity - bad location - close to highway - very convenient to visit town with metro and buses very close; Staff people very nice, available to give best information

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Paola More 

Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here with my mother on holiday. We were upgraded to a top floor suite because of my platinum status. The room was spacious, clean, and well decorated. I believe the hotel is very new. The staff were friendly and allowed me to practice speaking my Italian. The hotel is located just a 5 minute walk from the metro... More 

Was this review helpful? Yes
GOAIT, Public Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your review! We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards, Paola More 

Iceland
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed two nights. The man at reception offered us welcome. The room was spacious and we slept well. In the room is a coffee machine and you can get coffee and tea which is great. Car parking was not free, which is minus. The breakfast was okay, nothing special. We had to wait a long time for bacon. You... More 

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Paola More 

Deal, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

An excellent city center hotel, only spoiled be its location which is not in the best part of town. Good secure parking, friendly and helpful staff and a great breakfast. We were traveling with our dog and reception telephoned a local restaurant who were happy to accommodate us, welcoming us like old friends. So good we are returning in a... More 

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards, Paola More 

Nevis
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We arrived at this hotel after a long journey through france and North Italy. It was one of the few major hotels of reliable chains that we could find in the town. We were found a room easily without a reservation however th car parking was difficult, and also the initial impression was one of cold and not welcoming due... More 

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, thank you very much for taking the time to leave us your feedback. We regret if something during your stay was under your expectations, like the decorations of our rooms or our parking. Your suggestion are precious and we will do everything to improve in the areas indicated by you. Hoping to welcome you again in our hotel... More 

UK
Level Contributor
84 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed June 24, 2015

.........the metro is nearby! I spent three nights here recently and the hotel is fine for a base. Parking is secure although limited. The restaurant does probably provide the best menu selection within nearby establishments. We know, because we walked around the area for 30 minutes looking for an alternative! We were on business so the location was convenient. If... More 

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, thank you very much for taking the time to leave us your feedback. We regret if something during your stay was under your expectations. Your suggestion are precious and we will do everything to improve in the areas indicated by you hoping to welcome you again in our hotel we remain best regards Paola More 

SHROPSHIRE UK
Level Contributor
221 reviews
195 hotel reviews
common_n_hotel_reviews_1bd8 297 helpful votes
3 of 5 stars Reviewed June 23, 2015

Well, booked this hotel on the strength of Tripadvisor reviews, on way from Toulon to Rapallo. Hotel took some finding, even with GPS. The car park has changed--no direct entry to the hotel from third floor as stated in hotel brochure. We had to enter hotelvia the next door building and leave by walking outside hotel up a side entry... More 

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Thank you for taking the time to let us know about your experience writing on tripadvisor.. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Yours sincerely, Paola More 

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