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Holiday Inn Genoa City

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Via Milano 47, 16126, Genoa, Italy
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1 room 1 adult
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Holiday Inn Genoa City
Holiday Inn Genoa City
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895 Reviews from our TripAdvisor Community

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Gold Coast
Level Contributor
152 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived late at night from our delayed flight but the man was very happy and welcoming to us. Our rooms were clean and had everything you needed. My daughters room even had an exercise bike. Even tho this hotel is on a busy road we didn't hear any traffic noise. If you are doing a cruise out of Genoa... More 

Helpful?
Thank watts54
GOAIT, General Manager at Holiday Inn Genoa City, responded to this review

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Ilaria More 

Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Excelent refurbished old building with grat modern rooms and nice decor. It is a pity to have so bad attrention from the front desk. For a good rate, breakfast was not included, only a single employee was not able to call one person in the lobby when calling from outside with an urgen matter.

Helpful?
Thank Egonzal7
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

dear guest, thank you for your stay and your review. as explained at the hotel, we apologize for the matter during your stay: when the receptionist looked for your wife in the lobby, we suppose that she was in the restroom, cause he didn't found her. When she came back my colleague told her that you called for her and... More 

Gloucestershire
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed January 6, 2016

The hotel is very nice the rooms are good and the food is reasonably priced, the hotel is close to the ferry and cruise terminals, the only thing is that it is in a commercial part of the town so nothing to do but you can get a cab for about 10 euros to the main square where there are... More 

Helpful?
Thank Pastholidays
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Ilaria More 

Singapore
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed December 29, 2015

We are a family of 8 staying at the Holiday inn Genova for a night (29th Dec2015), and we had a very bad experience with the room assignments and the attitude of the staff at the front desk. We booked via Hotel.com for a non-smoking room. However, the booking that went through to the hotel was instead for a smoking... More 

Helpful?
Thank jasonzhou
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

dear Guest, we are very sorry for your review, but we want to explain to all the readers the matter: your agency booked for you a room equipped for wheelchair guest and we assigned you the room you booked. when you come down asking to change, due to the hotel was fully booked we purpose a room move with supplement... More 

Cervo, Italia
Level Contributor
374 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
2 of 5 stars Reviewed December 29, 2015

The Holiday Inn is positioned in one of the most unfortunate areas of the city, bang in the middle of heavy traffic, roundabouts and building sites, a long way from the attractions and with no view of the seaport - unless perhaps on the top 7th floor. It is housed in a drab and graceless "social realism" edifice and the... More 

Helpful?
Thank opossumd
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

dear Guest, we are very sorry for your review. We are sorry to note that the area around our structure has a negative impact on your experience at the hotel, but unfortunately, we are in a slightly secluded area than that of the center, where there are restaurants and bars. While the day is very busy in the evening is... More 

Frederikshavn, Denmark
Level Contributor
102 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed December 16, 2015

The service and friendliness of the girl in the front desk was great.Room was good. The food in the restaurant was surprisingly good. WIFI was good speed and reliability. There was hundreds of TV channels but not a single English speaking channel, not good enough as BBC was broadcasted in the restaurant!!!

Helpful?
Thank TM2205
GOAIT, Responsabile relazioni con la clientela at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards, Ilaria More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 8, 2015 via mobile

Facilites are.clean and spacious. Our room had a balconee. Its located like three blocks from the subway. You can get to the subway easily. Subway in Génova its not that big (only seven stations long) its one stop from downtown área.

Helpful?
Thank Citlali L
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Ilaria More 

Turku, Finland
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 29, 2015

Very nice hotel. Tge room was very clean, in modern style but very nice. Was there with my partner, we really enjoyed those 2 nights The location is probably not really in the center. But it is useful for ex if you come by cat as we parked very close and for free

Helpful?
Thank Emio79
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

dear guest, on behalf of the Whole staff and management we would like to thank you for your stay and feedback. we hope to see you soon at Holiday Inn Genoa City. Ilaria More 

New York City, New York
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed November 24, 2015 via mobile

Stayed at the Holiday Inn in Genoa, Italy for 2 days in October and November 2015. The hotel was very inexpendive, clean and staff were friendly. Pay towards the breakfast, it was well worth the price and a wide range of food to choose from. The rooms were also large and the beds very comfortable. I would recommend this hotel... More 

Helpful?
Thank Nana11501
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Ilaria More 

Windsor, United Kingdom
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed November 8, 2015 via mobile

We arrived early and we were just going to leave our cases but we were told that our room was ready so we checked in. Our room was a very spacious junior suite with all mod cons. The reception staff were very helpful to us with regards to where to catch trains buses taxis etc in fact all the staff... More 

Helpful?
Thank Robert C
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards, Ilaria More 

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