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Holiday Inn Genoa City

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Via Milano 47, 16126 Genoa, Italy
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Holiday Inn Genoa City
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708 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Iceland
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed two nights. The man at reception offered us welcome. The room was spacious and we slept well. In the room is a coffee machine and you can get coffee and tea which is great. Car parking was not free, which is minus. The breakfast was okay, nothing special. We had to wait a long time for bacon. You... More 

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Deal, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

An excellent city center hotel, only spoiled be its location which is not in the best part of town. Good secure parking, friendly and helpful staff and a great breakfast. We were traveling with our dog and reception telephoned a local restaurant who were happy to accommodate us, welcoming us like old friends. So good we are returning in a... More 

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Nevis
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We arrived at this hotel after a long journey through france and North Italy. It was one of the few major hotels of reliable chains that we could find in the town. We were found a room easily without a reservation however th car parking was difficult, and also the initial impression was one of cold and not welcoming due... More 

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UK
Level Contributor
84 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 1 week ago

.........the metro is nearby! I spent three nights here recently and the hotel is fine for a base. Parking is secure although limited. The restaurant does probably provide the best menu selection within nearby establishments. We know, because we walked around the area for 30 minutes looking for an alternative! We were on business so the location was convenient. If... More 

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GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, thank you very much for taking the time to leave us your feedback. We regret if something during your stay was under your expectations. Your suggestion are precious and we will do everything to improve in the areas indicated by you hoping to welcome you again in our hotel we remain best regards Paola More 

SHROPSHIRE UK
Level Contributor
222 reviews
196 hotel reviews
common_n_hotel_reviews_1bd8 297 helpful votes
3 of 5 stars Reviewed 1 week ago

Well, booked this hotel on the strength of Tripadvisor reviews, on way from Toulon to Rapallo. Hotel took some finding, even with GPS. The car park has changed--no direct entry to the hotel from third floor as stated in hotel brochure. We had to enter hotelvia the next door building and leave by walking outside hotel up a side entry... More 

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GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Thank you for taking the time to let us know about your experience writing on tripadvisor.. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Yours sincerely, Paola More 

Taipei, Taiwan
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

A functional, no frills hotel for a overnight stay. Located at the edge of town so it is easy for you to get out of town in the morning. The room was clean and comfortable, nothing to complaint about. Nothing spectacular, nothing to minus points from.

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Paola More 

Glasgow, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night and the hotel is lovely and modern. As we were on our honeymoon we were upgraded to a suite which was lovely. We didn't get too much time but there is not a lot to do nearby but the hotel is close to a metro station and not far from the main train station.

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards, Paola More 

Geneva, Switzerland
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is ideal when having to transfer to the ferry terminal. Very nicely decorated, modern and practical rooms and bathrooms, very good restaurant and friendly staff. Would select this hotel again without hesittion when returning to Genoa and transferring to/from a ferry. Very competitively priced, particularly when booking a couple of months ahead of time at Euro 75 for... More 

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Paola More 

Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 21, 2015

Stayed there for 7 days on a business trip. Found a nice charming hotel downtown Genoa, right next to my workplace i Genoa, breakfast as expected in Italy, dinner as charming as anywhere in Genoa. Rooms were nicely sized, and well equiped. Price was very fair. I'll be back!

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Ilaria More 

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 21, 2015

Stayed here for a couple of nights in April. The staff were great, and the room was nice and clean. There was a bunk bed for my kids which was nice. The hotel is about 200m from a metro stop where you can catch the train four stops into the tourist area. Not entirely convenient, but not so bad with... More 

Was this review helpful? Yes 1
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Ilaria More 

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