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All 87 Genoa hotels

Holiday Inn Genoa City

4.0 of 5 Hotel   |   Via Milano 47, 16126 Genoa, Italy
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76%
Ranked #18 of 87 hotels in Genoa
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 weeks ago
P C Bridgeport, Connecticut
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462 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Bridgeport, Connecticut
Contributor
15 reviews 15 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Except for the breakfast spread and the receptionists :-) you would not think that this hotel is in Italy, which is too bad. Then again, considering the bulk of guests the hotel caters too, I wouldn't be surprised why they opt to be too international for comfort. The hotel is rather far from the city center but very near the... More

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GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, thank you very much for your stay and for your feedback. we hope to welcome you here again improving the things you have noted. best reegards, Ilaria More

Oradea, Romania
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 17, 2014

We were passing by and we stopped for one night in Genoa. Lovely hotel with a good location. You can choose you type of pillow you have a special menu for this, and the view from the big and bright room is lovely, only the sea.

Was this review helpful? Yes 2
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you very much for your stay and your review. very helpful for future guests. We are very happy that you had a nice stay, enjoining our services and our "pillow menu". Hoping to welcome you again, we remain. best regards. Ilaria More

St. Petersburg, Russia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 16, 2014

Generally saying, the hotel was normal. We were surprised when we found out that the breakfast was not included into the price of staying in the hotel. We had to pay for breakfast separately - 30 Euros (15 Euros for each of us), that was probably 50% of the room price. We thought it was some kind of misunderstanding but... More

Was this review helpful? Yes 2
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thanking you for your stay and for the feedback left, we would like to explain to you the matter and the policies of the hotel: while the room rate is different, depending from the day of the week, the period and the occupancy, the breakfast rate (if not included in room rate) is fixed in 15.00 € per... More

Grossostheim, Germany
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed December 29, 2013

To reach the hotel by car is easy. It is outside the "jungle" of Genoa. The entrance to the two hotel parking options are well sign posted. In principal, easy to find. the parking is spacious, clean and appears safe. As the (indoor) car park is not directly connected to the hotel, getting to/from there is a bit of an... More

Was this review helpful? Yes 1
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, thank you for your stay and for the time take to leave your opinion! for us and for other future guests your review is very important and helpful. hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Ilaria More

Dundee, United Kingdom
Top Contributor
89 reviews 89 reviews
25 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed December 4, 2013

Stayed here prior to picking up a cruise. Very nice room but had to ask for a no smoking room. Some rooms allow smoking. The restaurant is a bit overpriced and don't expect a quick meal. Service was a very slow. The food was reasonable quality. Reception staff were very helpful and friendly. Hotel is quite near to the city... More

Was this review helpful? Yes 1
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thanking you for you stay and for your reviews, we hope to welcome you again. Our hotel has two smoking floors and five no smoking floors, in order to satisfy all guests. At the moment of the reservation you can specify which kind of room you prefer; also at the check in we try to satisfy the guest... More

Genoa, Italy
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 10, 2013

Lovely girl on Reception. Very helpful. More than can be said for the restaurant waiters on floor 1 of the hotel. Attitude. Waited 20 minutes and still not approached to take our order. Walked out but waiter couldn't be bother to look up as we passed him. Just gave a hand gesture as though to say "who cares if you... More

Was this review helpful? Yes 1
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, as per our conversation at the end of your stay, we apologize for the matter at the restaurant. Unfortunately your stay was just for one night and we had not the opportunity to offer you a dinner, in order to let you taste our cuisine. We would like to "repair" offering you a dinner in your next stay... More

cairo
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 7, 2013

Nice hotel its like 15 min from the city center and port antico. It offers parking which was decent. Rooms were ok and clean staff are ok they can speak english. It is good value for money.its very good stay esp if you ve a car

Was this review helpful? Yes 1
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

dear Guest! thank you very much for your stay and for the opinion left on Tripadvisor. we hope to see you soon at Holiday Inn Genoa City and we send to you our best regards! Ilaria More

Oxford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 27, 2013

Very clean, spacious, modern rooms. Staff were quite nice and helpful. Free wifi in the rooms (first 60 min) Breakfast - good, continental type of breakfast, a lot of choice. Location - excellent if you're going a cruise (that's why we stayed there); otherwise, it's quite far away from the city center Lovely views of the port! (there's a lot... More

Was this review helpful? Yes 3
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards, Ilaria More

London
Reviewer
3 reviews 3 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 13, 2013

I stayed at the hotel because I'm platinum IHG frequent quest and just needed somewhere to stay over before moving on. The hotel is opposite the port so great for cruises but you need a decent walk or a cab to get into town. While it was modern and efficient the staff did not offer an upgrade, the bar was... More

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GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for the stay and for the tome taken to leave your opinion. actually our hotel is just in front of the Ferry and Cruise Terminal, but only 1.5 km far from the city centre, reacheble in few minutes walking or by bus / subway. hoping to welcome you here again we remain. best regards, Ilaria More

Jacksonville, Florida
Top Contributor
52 reviews 52 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed October 9, 2013

I'm not sure in which Genoa Holiday Inn some of the reviewers stayed to give this an excellent rating but we did not find it a pleasant experience. I had booked two rooms about 8 months in advance to make sure we gave adequate notice for QUIET rooms on higher floors (we are Priority Club members). One of our couples... More

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for staying at our hotel, and leaving your review on the property. We are very sorry for not replying to your expectations during your stay. We thought we'd give you a sea-facing room on the fifth floor just because you are a member IHG Rewards: Generally the rooms are well soundproofed and customers do not complain... More

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Additional Information about Holiday Inn Genoa City

Also Known As:
Holiday Inn Genoa City Hotel Genoa
Holiday Inn Genoa City Hotel
Holiday Inn Genoa
Address: Via Milano 47, 16126 Genoa, Italy
Phone Number:
Location: Italy > Liguria > Italian Riviera > Genoa
Amenities:
Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Best Value Hotel in Genoa
#10 Luxury Hotel in Genoa
#11 Family Hotel in Genoa
#13 Business Hotel in Genoa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Genoa City 4*
Official Description (provided by the hotel):
Holiday Inn Genoa City is the ideal choice if you re looking for a hotel in Genoa. Don t miss the chance to stay at this new designer hotel that opened in early 2009, and just a few steps away from Europe s largest city centre and the city s main attractions: the Genoa Aquarium, Via Garibaldi, the Palazzo Ducale and the Carlo Felice Theatre are only a few minutes away, and the ferry and cruise terminals are next to the hotel itself. We re easy to reach: the Ge-Ovest motorway exit is just 300 m. away, the P. Principe station less than 1 km away, and the Cristoforo Colombo Int. Airport is 6 km away. The Cotone Conference Centre and Genoa Trade Fair Centre can also be rapidly reached. Fully noise-proofed rooms, Wi-Fi Internet, flat screen TV, Sky channels, garage with direct access, bar and mini-gym. The Newport Restaurant offers Genoese and international specialities, and is a splendid bonus for our guests, welcomed every morning by our generous buffet breakfasts. For meetings and all other events, the Holiday Inn Genoa City offers 5 multipurpose rooms seating up to 200 persons. Our strongest point however is our highly professional staff, who will make you want to return to us as soon as possible. Elegant design, friendly hospitality, professional service and the finest quality for the price: all this is the Holiday Inn Genoa City, more than a hotel. ... more   less 
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