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Holiday Inn Genoa City

4.0 of 5 Via Milano 47, 16126 Genoa, Italy
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Holiday Inn Genoa City
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Holiday Inn Genoa City
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602 reviews from our community

Traveler rating
    143
    303
    114
    28
    14
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197
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Attard Malta
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

the hotel is excellent. Nice clean room, good staff, excellent breakfast, and very conviently located for people catching a cruise from the port of Genova. highly recommended. it is a very short walk from the quay. also the night before we had a very good meal at the Old Wild West restaurant.

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Ilaria More 

Exeter, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Excellant hotel,beautiful decor,the room was fantastic would recommend this hotel,but carparking is a problem.Enjoyed Genoe very much,the hotel is opposite the docks and our room was facing it it was brill watching the ships and ferrys going in and out.

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Ilaria More 

Smecno, Stredocesky Kraj, Czech Republic
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Bad location. Having difficulties to find (early evening and raining). Parking is nightmare as the underground parking was full and we need to take detour to other parking place. Rooms are new, clean and nice (modern), restaurant on expected level, staff helpful. Ok for few nights, for longer trip not realy.

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your stay and your review. We are sorry to note that the area around our structure has a negative impact on your experience at the hotel, but unfortunately we are in a slightly secluded area than that of the center, where there are restaurants and bars. While the day is very busy in the evening... More 

Birmingham, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed November 13, 2014

This has to be the worst Holiday Inn I've stayed in and does not match the usually reliable standard of this brand. The breakfast was very limited and when I asked for two fried eggs I was charged an extra €8 to my amazement. The Internet access in reception I needed to use to print my boarding passes was the... More 

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience writing on tripadvisor.. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Yours sincerely, Ilaria More 

Essex UK
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 12, 2014

We stayed here on the last night of our holiday to Rapallo. Since our flight had changed, we decided to stay somewhere a bit closer to the airport. Overall, hotel pleasant, modern and clean. Parking was a bit unclear (a sign was up saying it was full- but it later turned out it wasn't and signs of where to park... More 

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards, Ilaria More 

Grenoble, France
Top Contributor
148 reviews 148 reviews
55 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed November 12, 2014

So after a few horrible experiences recently with Holiday Inn, this was a pleasant experience. We had a great room with a great view, good and friendly service, and the hotel had all we needed. The only reason to not give this hotel 5 stars is because of the difficult situation for the parking on floor 3, and the usual... More 

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards, Ilaria More 

Roma
Top Contributor
59 reviews 59 reviews
34 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 11, 2014 via mobile

Modern hotel with WiFi for free. Parking is possible but without direct access to the hotel. Nice breakfast and restaurant. Rooms are ok. Some little details need to be improved (wallpaper coming out). Personnel is kind and helpful.

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards, Ilaria More 

Oldham, England, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 5, 2014

Visited here 30 Oct 14 for one night. This is a lovely modern hotel with spacious, modern minimalistic rooms. The staff were polite and helpful, but the hotel is let down by its location. It's in the commercial harbour area which is a bit of a trek from the old town, restaurants and bars. In fact, there's not much around... More 

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your stay and your review. We are sorry to note that the area around our structure has a negative impact on your experience at the hotel, but unfortunately we are in a slightly secluded area than that of the center, where there are restaurants and bars. While the day is very busy in the evening... More 

Sydney, Australia
Top Contributor
66 reviews 66 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 1, 2014

This is part of the Holiday Inn chain and offers the expected standard, efficient and welcoming staff, comfortable surroundings, great air conditioning and reasonable rates. We stayed two nights and chose it because of its proximity to the metro, short cab ride from the railway station and to the airport. Genoa is not a car friendly city so we decided... More 

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards, Ilaria More 

Zurich, Switzerland
Contributor
19 reviews 19 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 9, 2014

Typical Holiday Inn standard. Comfortable. Efficient. Friendly front desk welcome. However, the location is not ideal for visiting the city. There is a metro station and bus stops near the hotel. If you are catching a ferry to Sardinia / Corsica or North Africa, this hotel is in the ideal location. Just a 2 minute walk from the Terminal.

Was this review helpful? Yes 1
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your stay and your review. We are sorry to note that the area around our structure has a negative impact on your experience at the hotel, but unfortunately, we are in a slightly secluded area than that of the center, where there are restaurants and bars. While the day is very busy in the evening... More 

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Additional Information about Holiday Inn Genoa City

Address: Via Milano 47, 16126 Genoa, Italy
Phone Number:
Location: Italy > Liguria > Italian Riviera > Genoa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Genoa City 4*
Number of rooms: 134
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Also Known As:
Holiday Inn Genoa City Hotel Genoa
Hotel Style:
#10 Luxury Hotel in Genoa
#11 Family Hotel in Genoa
#12 Business Hotel in Genoa

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