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Holiday Inn Genoa City

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Via Milano 47, 16126 Genoa, Italy
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Holiday Inn Genoa City
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Holiday Inn Genoa City
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644 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milan, Italy
Top Contributor
51 reviews 51 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I come back to Holiday Inn Genoa, and I was very satisfied about the warm welcome and the professionalism of the whole team. The room was very cozy, clean and quiet, with a nice overlook on the dock. I also had the pleasure to have breakfast, lunch and dinner at the inner restaurant, with high satisfaction and a good quality/cost... More 

Was this review helpful? Yes
Kota
Top Contributor
63 reviews 63 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was in Genoa for vacation for 2 days, 15 and 16 Jan, with my friend. Hotel is opposite to port which is very busy area but still inside hotel you feel nothing. Its very quite. Nearest metro station is about 5 mins walk. And bus stop is 1 min walk. Rooms are good and clean. Front desk is very... More 

Was this review helpful? Yes 1
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Ilaria More 

CA
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 19, 2015

I stayed here in the summer and use it as base to explore Portfolio. There were some problems in checkin. I thought my points stay come with breakfast but they say no. I usually buy breakfast in a points stay so that hotels can make some money. I was upset only because I did see the include breakfast word in... More 

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Ilaria More 

Nelspruit
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 16, 2015

very friendly staff members and 24 hour reception, very helpful and speak English...breakfast was nice and enough and fresh fruit was great...always love Italian coffee...the room was normal but clean.. we will visit Holiday Inn again

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards, Ilaria More 

Cham, Switzerland
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 9, 2015

- Junior suit is really huge and 2 babies cots were delivered without issue - basket of toys was available after demand - late check out was possible - child seats available in restaurant and everybody was nice to kids despite they made bit mess ( 2 years old) - walking distance to the port where are many atttraction for... More 

Was this review helpful? Yes 1
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Ilaria More 

Attard Malta
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 5, 2014

the hotel is excellent. Nice clean room, good staff, excellent breakfast, and very conviently located for people catching a cruise from the port of Genova. highly recommended. it is a very short walk from the quay. also the night before we had a very good meal at the Old Wild West restaurant.

Was this review helpful? Yes 2
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Ilaria More 

Exeter, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2014

Excellant hotel,beautiful decor,the room was fantastic would recommend this hotel,but carparking is a problem.Enjoyed Genoe very much,the hotel is opposite the docks and our room was facing it it was brill watching the ships and ferrys going in and out.

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Ilaria More 

Smecno, Stredocesky Kraj, Czech Republic
Contributor
14 reviews 14 reviews
9 hotel reviews
4 of 5 stars Reviewed November 16, 2014

Bad location. Having difficulties to find (early evening and raining). Parking is nightmare as the underground parking was full and we need to take detour to other parking place. Rooms are new, clean and nice (modern), restaurant on expected level, staff helpful. Ok for few nights, for longer trip not realy.

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your stay and your review. We are sorry to note that the area around our structure has a negative impact on your experience at the hotel, but unfortunately we are in a slightly secluded area than that of the center, where there are restaurants and bars. While the day is very busy in the evening... More 

Birmingham, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed November 13, 2014

This has to be the worst Holiday Inn I've stayed in and does not match the usually reliable standard of this brand. The breakfast was very limited and when I asked for two fried eggs I was charged an extra €8 to my amazement. The Internet access in reception I needed to use to print my boarding passes was the... More 

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience writing on tripadvisor.. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Yours sincerely, Ilaria More 

Essex UK
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 12, 2014

We stayed here on the last night of our holiday to Rapallo. Since our flight had changed, we decided to stay somewhere a bit closer to the airport. Overall, hotel pleasant, modern and clean. Parking was a bit unclear (a sign was up saying it was full- but it later turned out it wasn't and signs of where to park... More 

Was this review helpful? Yes
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review

Dear Guest, thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards, Ilaria More 

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