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Astoria Residence Hotel

3.0 of 5
Hotel website
Via Trento 9, 43100, Parma, Italy
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Astoria Residence Hotel
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608 Reviews from our TripAdvisor Community

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Stroud, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Upon arrival we were welcomed by friendly receptionist who spoke English. Our room was clean and tidy. Breakfast was a bit of a lottery. Too many people and not enough room, but this didn't spoil our weekend. The check out was easy as well. Very satisfied!!

Helpful?
Thank bray868
PIU HOTELS P, Responsabile relazioni pubbliche at Astoria Residence Hotel, responded to this review

Dear Guest thank you so much for having appreciated your stay at Hotel Astoria! We really hope to have you again as our guest! Have a nice week end, Elisa More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 21, 2015

The Astoria is a very well located and comfortable hotel, close to all the amenities of Parma, and I had a very comfortable week-end stay there. It is also very reasonably priced, and I would recommend it.

Helpful?
Thank Tomo65_10
PIU HOTELS P, Responsabile relazioni pubbliche at Astoria Residence Hotel, responded to this review

Dear Guest Thank you so much for your review and for your nice words. We are happy you had a comfortable week end at Hotel Astoria. Don't forget to follow our facebook page to always be updated on what's new in Parma. Thank you and we look forward to welcoming you again soon! Elisa More 

brisbane
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 11, 2015

Astoria Residence Hotel is conveniently located close to Parma Train Station (5 min walk) - although close to the Station train noise was very minimal. The room we had (607) had a balcony (no view) but it was great having the option to go outside. We were a party of 4 adults so space was compromised but as we only... More 

Helpful?
Thank frangipani20
PIU HOTELS P, Responsabile relazioni pubbliche at Astoria Residence Hotel, responded to this review

Dear Guest Thank you so much for your review and for your nice words. We are happy you had a comfortable week end at Hotel Astoria and that you appreciated the cleaniness and the staff! Don't forget to follow our facebook page to always be updated on what's new in Parma. Thank you and we look forward to welcoming you... More 

London, United Kingdom
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 13, 2015

After a nightmare day travelling from London I arrived finally to parma at 3 in the night. As I had to wait 3 hours for my train to come I decide to pop in the nearest hotel to the station and ask to the receptionist if kindly I could wait inside the hotel. Marcello (the night receptionist) allow me to... More 

Helpful?
Thank Mattia M
PIU HOTELS P, Responsabile relazioni pubbliche at Astoria Residence Hotel, responded to this review

Dear guest thank you so much for your review! The kindness of our staff is something we are constantly focused on! it's nice you appreciated our welcome and we hope to have you again as our guest! Elisa More 

Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed October 23, 2015 via mobile

Arriving Astoria Hotel we were friendly welcomed and alotted a comfortable and quite spacious room, to our delight. The rooms are very well cleaned. The hotel is one minute from the railway station. The brekfast is very good and not only in the italian way. We are staying for a forthnight and are satidfied with our stay.

Helpful?
Thank Inger S
PIU HOTELS P, Responsabile reception at Astoria Residence Hotel, responded to this review

Dear Guest Thank you very much for your nice review. It's nice for us to see that our staff is appreciated and we are happy you liked the room and the breakfast! Thank you very much and we look forward to welcoming you again! Elisa More 

Budapest
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed August 13, 2015

The main reason for us for choosing this hotel was the relatively low price as well as the good ratings. It was a dismal experience. First of all the hotel debited my credit card a day before check-in and even though I know they have this option, in my opinion it is very impolite to do. Either debit the card... More 

Helpful?
Thank regshammy
PIU HOTELS P, Responsabile relazioni pubbliche at Astoria Residence Hotel, responded to this review

Dear Guest We are very sorry you ha da so bad experience in our hotel. Regarding the payment, what you called impolite is just a payment policy you knew from the beginning. We are fully booked until the end of September and the payment in advance is an international standard. Regarding the cleanliness we are really sorry because this is... More 

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Auckland New Zealand
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 30, 2015

Arrived early but reception staff were very welcoming and allowed us into our room. Room 401 was clean and had twin beds. We were able to borrow a plug from the reception as ours didn't work in this City. The breakfast was really nice with plenty of fruit. Good to get a top sheet instead of just a Duvet and... More 

Helpful?
Thank janitaS
PIU HOTELS P, Responsabile relazioni pubbliche at Astoria Residence Hotel, responded to this review

Dear Janita Thank you so much for Your review! We are so happy you appreciated where our hotel is located, the room and breakfast! Yes, We love fresh Fruits for breakfast ;) it is a healthy way to start the day ;) isn't it? Remember to follow our Facebook page to be updated about promotions and events in Parma! Thank... More 

Glasgow, United Kingdom
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 4, 2015 via mobile

Right near train station so very handy. Not the most touristy area but not too dodgy and only 7 min walk to old town area. Breakfast was decent enough and staff all very friendly and excellent English speakers. Good air con in rooms. Parma a lovely destination for a city break.

Helpful?
Thank smcgra11
PIU HOTELS P, Responsabile relazioni pubbliche at Astoria Residence Hotel, responded to this review

Hi! Thank you so much for your review! We are happy you spent some beautiful days in Parma and that you appreciated our staff. We hope to have you as our guest again and, in the meantime, we suggest you to follow our Facebook page Astoria Residence Hotel Parma ;) Thank you again, Elisa More 

Level Contributor
4 reviews
5 of 5 stars Reviewed May 26, 2015

We stayed 4 nights in this hotel in May 2015 and were highly satisfied with everthing .The service was 4 star and we were particularly pleased with Annibal at the reception who was extremely helpful and professional and spoke excellent English and French.The situation of the hotel is perfect,easy to find,80 yards from the station and a short walk from... More 

Helpful?
Thank Diane B
Lake Wales, Florida
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 2, 2015 via mobile

Within walking distance of beautiful architecture, Ducal gardens, the Farnese Theatre, and the great archaeological museum. The room was warm, and the comforter too heavy, so we opened the window and suffered with the train noises. Breakfast was good and varied. We stayed two nights, and the staff was accommodating, but couldn't turn down the heat.

Helpful?
Thank RJConnors
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