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Starhotels Excelsior

#23 of 106 Hotels in Bologna
Certificate of Excellence
Pietramellara, 51, 40121 Bologna, Italy
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886 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cheltenham, United Kingdom
Top Contributor
138 reviews 138 reviews
68 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a very comfortable and stylish hotel, conveniently located opposite the central railway station. We booked one of the cheapest rooms, but you really couldn’t have asked for more – the room was large and well furnished, with a comfortable bed. It was very quiet and, during the four nights of our stay, it seemed as though we were... More 

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Crawley, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

My mother booked a room at the hotel Starhotels Excelsior Bologna for the 21st of March. Unfortunately, my mom has been taken to hospital on the 19th afternoon and she got into intensive care unit. As soon as I heard the news, I called the hotel directly to cancel her booking and ask if there was any chance of refund.The... More 

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Crewe, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Just stopped in this hotel for 3 nights. The deluxe room we booked was very basis and cramped so we upgraded to an executive room. Whilst the room was much larger it still wasn't what you would expect for a 4 star hotel. Firstly we complained the air conditioning wasn't working and we were advised it hadn't be switched on... More 

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Long Island, NY
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for one night on business. Staff was great, room very nice. Internet was terribly slow and it was very frustrating. Their business center are two uncomfortable stools, no back support, at a desk opposite the reception desk....no privacy. I'll try a different hotel on the next trip

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New York City, New York
Contributor
16 reviews 16 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for a business trip and was happy with the accommodations. A few things to note: -Room was spacious, with a large bathroom as well. -I never ate at the restaurant, but did order room service and loved the ragu pasta dish -Bed was big, NO bed bugs, super clean, always freshened up every day -Front desk staff... More 

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Jersey City, New Jersey
Contributor
15 reviews 15 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 14, 2015

Loved this hotel - the room was big for European standards and very clean and comfortable. The staff was excellent - very helpful (recommended a great area for restaurants) and even gave me flowers upon checking in for Women's Day. The location was so easy - right across from the train station and close enough to walk to the main... More 

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Baton Rouge, Louisiana
Top Contributor
64 reviews 64 reviews
50 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 7, 2015

Spent two nights at the Starhotel Excelsior before heading to Florence for a week. I was really surprised how nice this property was. Not only was it convenient to the train station but it was super quite (unless you opened the windows). Beds were comfy, breakfast was terrific and the staff was accommodating. We arrived early, around 11am, and there... More 

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Washington DC, District of Columbia
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 6, 2015

This hotel is super convenient for being across the street from the train station and an easy walk into the city's old town. We were in Bologna for 3 days -- and there really isn't 3 days worth of stuff to keep you busy in Bologna. So it was great to be able to walk out of the hotel and... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 29, 2015

Very near to train station & can easily commute to other parts of Italy. surrounding was not busy and the best part was about the hotel and the room. The room i stayed was very nice & comfortable. Good value for money since the rate was reasonable for the quality of the room & good breakfast offered. very highly recommended... More 

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1 review
1 of 5 stars Reviewed January 12, 2015 via mobile

As we arrived the hotel informed us that we must park our car in a difficult dark car park inconveniently located away from our hotel, we then had to wait 20 minutes for staff to collect our luggage. We were then delivered the wrong bags. As well as these unacceptable occurrences the staff were very unhelpful - we took their... More 

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