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Mercure Bologna Centro

4.0 of 5 Viale Pietramellara 59, 40121 Bologna, Italy
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Mercure Bologna Centro
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Mercure Bologna Centro
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1,078 reviews from our community

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    477
    292
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston, Massachusetts, United States
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 4 weeks ago

I booked 2 rooms both of which were very tired and worn and for $300 for 1 room and $430 for another you would expect some sense of at least a 3 star hotel. 1 room had mold on the walls and water marks on ceiling. Toilet did not work and we were told they would come fix it and... More 

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Istanbul
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I know this hotel in Bologna maybe since ages, and stayed several times. I love the location right accross BLQ train station, hotel has a wonderful garden.. but rooms are old dated. My preference is rooms at 7th floor with small balcony ..

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MercureBo, Manager at Mercure Bologna Centro, responded to this review

Dear Guest, thank you very much for the appreciation and for your feedback after your stay. Your opinion and your suggestions help us to improve our services day by day. We are currently working to improve the comfort of our rooms. We are changing the mattresses and if you are frequent guest you already notice that we changed all carpets... More 

Mechelen, Belgium
Top Contributor
56 reviews 56 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 7, 2014

The hotel is situated in front of the train station. It doesn't have a interior parking, but the hotel has an agreement with a car parking in a street at the backside of the hotel (If I remember well 20 EUR per 24h). A first impression was that this hotel needs some refreshments as it looks a little bit old.... More 

Review collected in partnership with Accorhotels.com

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MercureBo, Manager at Mercure Bologna Centro, responded to this review

Dear Guest, thank you very much for your comments after your stay in our hotel. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We are aware that our hotel is a little old fashioned and need refurbishment and updated equipment. The problem is well known also by... More 

San Mateo Ca
Top Contributor
107 reviews 107 reviews
49 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed November 7, 2014

Our second visit to this hotel and would go back if again in Bologna. Location across the street from the train station where the airport bus comes is ideal for arrival and future use of the train. Large comfortable lobby, attentive front desk staff, good rate with breakfast found through our travel agent. nice size room and bath, nice breakfast.... More 

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MercureBo, Manager at Mercure Bologna Centro, responded to this review

Dear Guest, thank you very much for your kind words of appreciation. We are pleased to know that you enjoyed your stay. Your satisfaction is our main focus and our best reward. We hope to welcome you again soon. Kind regards. Cinzia Zanni - General Manager Mercure Bologna Centro More 

La Crescenta
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 31, 2014

My wife and I stayed at the Mercure in October 2104. The room was spacious and the bed comfortable. Best of all were the staff. The front desk went out of their way in every way possible. We will always remember our stay with great fondness!

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MercureBo, Manager at Mercure Bologna Centro, responded to this review

Dear Guest, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. Your satisfaction is our main focus and our best reward.... More 

Bradford
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed October 28, 2014

We stayed here for a stop-over on route to Le Marche and chose this hotel because it is so close to the station. The airport bus goes to the station, with a frequent shuttle service. The hotel facilities (staff, service, room, breakfast) were fairly standard but very adequate for what we needed. I would stay there again if we made... More 

Was this review helpful? Yes
MercureBo, Manager at Mercure Bologna Centro, responded to this review

Dear Guest, thank you for the appreciation demostrated after your stay in our hotel. Your opinion is very important for us to improve everyday our service and your satisfaction. We hope to welcome you back soon. Kind regards. Cinzia Zanni - General Manager More 

Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 24, 2014

Though the old girl is a bit dated, she suited our needs perfectly for our recent two night stay - and our room overlooked the lovely garden. Huge bed, ample breakfast, free wifi and Front desk were lovely and very helpful. The location was perfect - opposite the train station, the tourist bus pick up is right outside the door... More 

Was this review helpful? Yes
MercureBo, Manager at Mercure Bologna Centro, responded to this review

Dear Guest, thank you very much for your kind words. Your satisfaction is our best reward. Your comments help us keep working to give all our guests the best service. We hope to welcome you back soon. Kind regards. Cinzia More 

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Additional Information about Mercure Bologna Centro

Address: Viale Pietramellara 59, 40121 Bologna, Italy
Phone Number:
Location: Italy > Emilia-Romagna > Province of Bologna > Bologna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Bologna Centro 4*
Number of rooms: 244
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Also Known As:
Mercure Bologna Centro Hotel Bologna
Accor Bologna Centro
Hotel Style:
#30 Luxury Hotel in Bologna

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