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Mercure Bologna Centro

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Viale Pietramellara 59, 40121 Bologna, Italy
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1 room 1 guest
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Mercure Bologna Centro
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1,272 Reviews from our TripAdvisor Community

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Traveler rating
    221
    555
    343
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    53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
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  • Chinese (Simplified) first
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    (317)
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Austin, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel was very clean and room was spacious! Absolutely no complaints about this place! Everything was great, staff was nice! Conveniently located a cross the street from the train station and Russian market! Within 15 minutes walking from the main attractions. Definitely recommend staying here! COLD AC!!!

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Essex UK
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located directly across the road to Bologna station which made it perfect for getting around and exploring Emilia Romagna. It seems to appeal to business people as there seemed to be more of them than tourists. It's a 10 minute walk from the centre of Bologna so a great base hotel. Breakfast was delicious and there was... More 

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MercureBo, Manager at Mercure Bologna Centro, responded to this review

Dear Customer Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. Dear Guest, I remember you that on our privilege rooms... More 

London, England, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On arrival after midnight, we were made to wait while the guy on the desk did his "what looked like takings calculations" waited about ten minutes for him to finish. We were checked in to a room with aircon not working, even though it was mid twenties degrees. Hole in the bed sheets, The bar fridge was also not working........ More 

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MercureBo, General Manager at Mercure Bologna Centro, responded to this review

Dear Customer, Thank you for taking the time to let us know about your experience. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We... More 

Bursa, Turkey
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I chosed this hotel beacuse I was planning to stay in Bologna for only 1 night..This is just opposite of the train station..The rooms are quite big and good bathroom.wifi works well and the breakfast was also nice.The staff was friendly and give good information about the city.Bologna is a historical nice city and you can walk verywhere from the... More 

Was this review helpful? Yes
MercureBo, General Manager at Mercure Bologna Centro, responded to this review

Dear Customer, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at one... More 

Liverpool
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed July 18, 2015

The hotel itself is great - clean and tidy; right next to stazione centrale so excellent for transfer to other cities. Breakfast was mediocre at best...poor selection of cold meat, gluten free rubbish, powdered scrambled eggs and low quality sausage. Even though we had pre paid, I skipped it most mornings as it was that crap. However, the breakfast staff... More 

Was this review helpful? Yes 2
MercureBo, Direttore at Mercure Bologna Centro, responded to this review

Dear Guest, thank you very much for your comments after your stay in our hotel. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We are aware that our hotel is a little old fashioned and need refurbishment and updated equipment. The problem is well known also by... More 

Kalutara, Sri Lanka
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 12, 2015

Just opposite the railway station and ideal for train travellers. This was our centre to travel to Milano, Republic of San Marino (Rimini) and Venice. The staff stick to the rules and only let us in at the correct check in time.

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MercureBo, Direttore at Mercure Bologna Centro, responded to this review

Dear Customer Thank you for taking the time to inform us about your experience following your stay at our hotel. We look forward to welcoming you back soon at one of the Mercure hotels. Yours sincerely. Cinzia Zanni, General Manager More 

Rossland, Canada
Level Contributor
213 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
2 of 5 stars Reviewed June 24, 2015

pro: directly across from the train station, nice lobby, good wifi, clean room, pretty courtyard, the windows open con: This older hotel is in desperate need of repairs. The lobby however looks nice. We stayed here for 6 nights. The front desk staff is rude. We had booked a "deluxe room", which was indeed spacious. However the smell of sewer... More 

Was this review helpful? Yes 2
MercureBo, Direttore at Mercure Bologna Centro, responded to this review

Dear Guest, thank you very much for your comments after your stay in our hotel. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We are aware that our hotel is a little old fashioned and need refurbishment and updated equipment. The problem is well known also by... More 

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Hotel Review Summarization

What travelers say

  • Train station(19)
  • Very nice(5)
  • City center(4)
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