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Papillo Hotel

#573 of 1,269 Hotels in Rome
Certificate of Excellence
via Arola, 53, 166 Rome, Italy
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Papillo Hotel
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Papillo Hotel
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125 reviews from our community

Traveler rating
    43
    48
    19
    11
    4
See reviews for
12
34
3
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • French first
  • Greek first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (125)
  • Mar-May only
    (30)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (38)
All months
Craiova, Romania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

It is out of Rome, but there is a bus station at 10 minutes from the hotel, from where you can take the 993 bus which will left you to M. If you don't want to take the bus, a taxi will cost about 25 E to the closest M station-Batistinni. The hotel is very beautiful and very clean. I... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2015 via mobile

my room was huge it seemed like a sweet I had to call downstairs in reception and confirm the price because I thought that the room was a junior suite and not A standard room as I requested.it was in fact the standard room. The first night I will agree service it got to my room in less than half... More 

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 20, 2014

The initial impression of hotel was fine, located out of town but next to supermarket and an Electrical/clothing store. As our travelling was part of a tour group (50+), the service/restaurant staffs attitude left you feeling that they could not cater for a large group. A real let down was on checking out, the Hotels attitude to guests (as others... More 

Was this review helpful? Yes 1
Thrissur, India
Top Contributor
83 reviews 83 reviews
21 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed June 27, 2014

We part of tour group who stayed here. Our airconditioner was not working. Upon informing reception, they said they are looking into the complaint. Nothing fruitful done after that. Had to sleep with windows kept open. Similar problem was there with 2 of other rooms where our group stayed. No action taken. For others, stay was okay. No electric kettle... More 

Was this review helpful? Yes 2
North Huntingdon, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 8, 2014

The Papillo Hotel is really hard to find. The GPS on my iPhone would change the street when I put the address in. We spent an hour looking for it after spotting it from the highway & even had to stop & ask for directions after calling the hotel for more clear directions. Once we finally arrived, we found the... More 

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
14 reviews 14 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed December 9, 2013

Crap service. Lousy staff. Obvious racial discrimination. Lousy location. Poor and slow service. Cannot stand such incompetent service staff. If they were in Asia.... Their business would fold in a month.

Was this review helpful? Yes 5
PapilloHotel, Responsabile relazioni con la clientela at Papillo Hotel, responded to this review

We greatly apologize, we will take measures immediately and we would like to invite you again in our hotel. The satisfaction of our customers is our main priority. More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 15, 2013

We went as a tour group for 2 days. We did not get our due internet facility though other people were allowed access. One toddler had made some felt pen marks on a blanket for which 40 euros were charged saying it was a laundry charge. Does that blanket cost so much? After much ado we still had to pay... More 

Was this review helpful? Yes 1
Sudbury, Canada
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 1, 2013

Fabiada was great for custumers I can see her in management. SHE SHOWS WELL FOR YOUR COMPANY.THANK YOU. ALL STAFF SHOW INTEREST IN YOU THE CLIENT.This hotel is conected at a mall wow that was great they had diferent wine on sale every day how about $2.euro per bottle yes lower price than water.

Was this review helpful? Yes 3
Whangarei, New Zealand
Contributor
17 reviews 17 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 25, 2012

We stayed here one night before flying out to Paris and it was a comfortable stay. The room was a decent size along with the bathroom, which both were clean. They had a plug socket next to the mirror which was great.

Was this review helpful? Yes 1
Funchal, Portugal
Contributor
13 reviews 13 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 19, 2012

I stayed there 3 nights. The hotel was beautifully decorated, the room was very big and very comfortable. It's located about 5 km from the center of Rome, which is quite far with regard to traffic jam in the city of Rome. The staff was friendly. Right next to the hotel there is a supermarket.

Was this review helpful? Yes 1
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