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Papillo Hotel

#671 of 1,267 Hotels in Rome
via Arola, 53, 166 Rome, Italy
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145 Reviews from our TripAdvisor Community

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Traveler rating
    45
    52
    27
    16
    5
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13
41
4
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (145)
  • Mar-May only
    (37)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (38)
All months
Limassol, Cyprus
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 26, 2015

This hotel is not as it seems .., 1. It is 30 minutes from the center... 30 euro by cab and no buses or any transport near by 2. 59 euro to the airport 3. Room was filthy and I had to ask the reception to clean my fridge because it was filthy 4. Bathroom is for older generation with... More 

Was this review helpful? Yes 1
Craiova, Romania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

It is out of Rome, but there is a bus station at 10 minutes from the hotel, from where you can take the 993 bus which will left you to M. If you don't want to take the bus, a taxi will cost about 25 E to the closest M station-Batistinni. The hotel is very beautiful and very clean. I... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 12, 2015 via mobile

my room was huge it seemed like a sweet I had to call downstairs in reception and confirm the price because I thought that the room was a junior suite and not A standard room as I requested.it was in fact the standard room. The first night I will agree service it got to my room in less than half... More 

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London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 20, 2014

The initial impression of hotel was fine, located out of town but next to supermarket and an Electrical/clothing store. As our travelling was part of a tour group (50+), the service/restaurant staffs attitude left you feeling that they could not cater for a large group. A real let down was on checking out, the Hotels attitude to guests (as others... More 

Was this review helpful? Yes 3
Thrissur, India
Level Contributor
85 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed June 27, 2014

We part of tour group who stayed here. Our airconditioner was not working. Upon informing reception, they said they are looking into the complaint. Nothing fruitful done after that. Had to sleep with windows kept open. Similar problem was there with 2 of other rooms where our group stayed. No action taken. For others, stay was okay. No electric kettle... More 

Was this review helpful? Yes 2
North Huntingdon, Pennsylvania
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 8, 2014

The Papillo Hotel is really hard to find. The GPS on my iPhone would change the street when I put the address in. We spent an hour looking for it after spotting it from the highway & even had to stop & ask for directions after calling the hotel for more clear directions. Once we finally arrived, we found the... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed December 9, 2013

Crap service. Lousy staff. Obvious racial discrimination. Lousy location. Poor and slow service. Cannot stand such incompetent service staff. If they were in Asia.... Their business would fold in a month.

Was this review helpful? Yes 5
PapilloHotel, Responsabile relazioni con la clientela at Papillo Hotel, responded to this review

We greatly apologize, we will take measures immediately and we would like to invite you again in our hotel. The satisfaction of our customers is our main priority. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 15, 2013

We went as a tour group for 2 days. We did not get our due internet facility though other people were allowed access. One toddler had made some felt pen marks on a blanket for which 40 euros were charged saying it was a laundry charge. Does that blanket cost so much? After much ado we still had to pay... More 

Was this review helpful? Yes 1
Sudbury, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 1, 2013

Fabiada was great for custumers I can see her in management. SHE SHOWS WELL FOR YOUR COMPANY.THANK YOU. ALL STAFF SHOW INTEREST IN YOU THE CLIENT.This hotel is conected at a mall wow that was great they had diferent wine on sale every day how about $2.euro per bottle yes lower price than water.

Was this review helpful? Yes 4
Whangarei, New Zealand
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 25, 2012

We stayed here one night before flying out to Paris and it was a comfortable stay. The room was a decent size along with the bathroom, which both were clean. They had a plug socket next to the mirror which was great.

Was this review helpful? Yes 1
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