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All 1,264 Rome hotels

Papillo Hotel

4.0 of 5 Hotel   |   via Arola, 53, 166 Rome, Italy
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79%
Ranked #440 of 1,264 Hotels in Rome
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed June 27, 2014
akbar sheik h Thrissur, India
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97 reviews from our community

Traveler rating
    35
    41
    12
    8
    1
See reviews for
10
28
3
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • French first
  • Greek first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 20, 2014

The initial impression of hotel was fine, located out of town but next to supermarket and an Electrical/clothing store. As our travelling was part of a tour group (50+), the service/restaurant staffs attitude left you feeling that they could not cater for a large group. A real let down was on checking out, the Hotels attitude to guests (as others... More

Was this review helpful? Yes 1
Thrissur, India
Top Contributor
75 reviews 75 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed June 27, 2014

We part of tour group who stayed here. Our airconditioner was not working. Upon informing reception, they said they are looking into the complaint. Nothing fruitful done after that. Had to sleep with windows kept open. Similar problem was there with 2 of other rooms where our group stayed. No action taken. For others, stay was okay. No electric kettle... More

Was this review helpful? Yes 1
North Huntingdon, Pennsylvania
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 8, 2014

The Papillo Hotel is really hard to find. The GPS on my iPhone would change the street when I put the address in. We spent an hour looking for it after spotting it from the highway & even had to stop & ask for directions after calling the hotel for more clear directions. Once we finally arrived, we found the... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed December 9, 2013

Crap service. Lousy staff. Obvious racial discrimination. Lousy location. Poor and slow service. Cannot stand such incompetent service staff. If they were in Asia.... Their business would fold in a month.

Was this review helpful? Yes 4
PapilloHotel, Responsabile relazioni con la clientela at Papillo Hotel, responded to this review

We greatly apologize, we will take measures immediately and we would like to invite you again in our hotel. The satisfaction of our customers is our main priority. More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 15, 2013

We went as a tour group for 2 days. We did not get our due internet facility though other people were allowed access. One toddler had made some felt pen marks on a blanket for which 40 euros were charged saying it was a laundry charge. Does that blanket cost so much? After much ado we still had to pay... More

Was this review helpful? Yes 1
Sudbury, Canada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 1, 2013

Fabiada was great for custumers I can see her in management. SHE SHOWS WELL FOR YOUR COMPANY.THANK YOU. ALL STAFF SHOW INTEREST IN YOU THE CLIENT.This hotel is conected at a mall wow that was great they had diferent wine on sale every day how about $2.euro per bottle yes lower price than water.

Was this review helpful? Yes 2
Whangarei, New Zealand
Contributor
18 reviews 18 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 25, 2012

We stayed here one night before flying out to Paris and it was a comfortable stay. The room was a decent size along with the bathroom, which both were clean. They had a plug socket next to the mirror which was great.

Was this review helpful? Yes 1
Funchal, Portugal
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 19, 2012

I stayed there 3 nights. The hotel was beautifully decorated, the room was very big and very comfortable. It's located about 5 km from the center of Rome, which is quite far with regard to traffic jam in the city of Rome. The staff was friendly. Right next to the hotel there is a supermarket.

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 15, 2012 via mobile

Nice rooms, free wifi but very very very far from town. It is very near to Rome Fiumicino airport (about 20-30mins from airport).

Was this review helpful? Yes 3
Padova
Top Contributor
171 reviews 171 reviews
57 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed April 10, 2012

Modern hotel with restaurant located just off the GRA (Rome ring road). Rooms are fine and spacious with all the necessary comforts. Parking outside free of charge. Has free internet via cable, with a cost if using WIFI ???. There is a large supermarket and electronics shop next door so handy for any necessaries. would recommend both for work and... More

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Additional Information about Papillo Hotel

Address: via Arola, 53, 166 Rome, Italy
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Papillo Hotel 4*
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