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Hotel Romanico Palace

4.0 of 5 Via Boncompagni 37, 00187 Rome, Italy
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Hotel Romanico Palace
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Hotel Romanico Palace
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907 reviews from our community

Traveler rating
    256
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    178
    111
    49
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff was very friendly and spoke good English, they recommended a very good restaurant nearby called Brancaleone - if you can try it it's a traditional Italian restaurant nothing like the tourist traps. The room was very clean and beautifully decorated, I would suggest adding a restaurant menu for room service though. Spa is a little small, it would be... More 

Was this review helpful? Yes 1
CustomerCareDept, Responsabile relazioni pubbliche at Hotel Romanico Palace, responded to this review

Dear Timi, Thank you for taking the time to share your lovely review following your recent visit. I would like to thank you for your comments that the staff were delightful and that no request was a problem. We invest heavily in training them to provide first class customer care to make sure that our guests leave us feeling that... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

First day was allocated to a room which was already occupied; opened the room door and was surprised that there were already luggages in the room. Hot water heater not really working (need to wait for 5 mins before it gets hot). Aircon unit is pretty old and not working. Gym opens at 0800h and closed at 2000hrs ( the... More 

Was this review helpful? Yes
CustomerCareDept, Responsabile relazioni con la clientela at Hotel Romanico Palace, responded to this review

Dear Realist1212, Thank you for sharing your experience at the Romanico Palace Hotel. We accept the criticisms and the imperfections, mostly when they are constructive. We always try to do our best to make the stay of all our guests so special and “unforgettable” starting with our Front Desk Staff, really pleasant, helpful and professional during all your stay. About... More 

Travelers are raving about these Rome hotels

SAN DIEGO
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel twice in May 2014 for pre-nights and post-nights to a trip to the Almalfi coast with Nada's Italy tour group. The first time we spent 3 nights in a room on the first floor in the main building. The room was somewhat small, lacked updates, and we could hear street noise. The toilet leaked when... More 

Was this review helpful? Yes 3
CustomerCareDept, Responsabile relazioni pubbliche at Hotel Romanico Palace, responded to this review

Dear Guest, Thank you for taking the time to share your kind review following your visit to the Romanico Palace Hotel. I was really very sorry to hear that we did not meet your expectations with regards to the first room. Please accept my apologies for the disappointment this would have caused. Being an older style townhouse property we have... More 

London, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel grew on us immensly during our 4 night stay. On arrival the room I was given had no wifi access - I was getting a bit testy, but it was sorted quickly and another room found. The decor is distressed, but the room cleanliness was immaculate and the spotless linen changed daily. The typical Italian breakfast was fine... More 

Was this review helpful? Yes 1
CustomerCareDept, Responsabile relazioni pubbliche at Hotel Romanico Palace, responded to this review

Buongiorno Naomi, Thank you for taking the time to write such a lovely review following your stay with us at The Romanico Palace Hotel! It is truly a pleasure to learn that you enjoyed your recent experience and we thank you for your positive feedback, especially for acknowledging the warm service that we are so proud to deliver. Your kind... More 

Tamworth, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful stay at Hotel Romanico Palace, our room was beautiful and emaculately clean with fresh towels and bed sheets every day. The hotel is in an ideal location, it is a lovely area which is quieter than the hustle and bustle of the city centre but only a 20minute walk from all of the main attractions. Also... More 

Was this review helpful? Yes 4
CustomerCareDept, Responsabile relazioni con la clientela at Hotel Romanico Palace, responded to this review

Dear Joanne, thank you very much for sharing your experience at the Hotel Romanico Palace****. It’s always a pleasure for us to share the experiences and the comments with the online Community. Concerning the rooms, they have been recently renovated, they are spacious, with a very comfortable bathroom, new mini bar with new section revisited, with a variety of cold... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Hotel was very clean ,staff friendly and helpful. Breakfast good quality and enough to set you up for the day. In easy distance of the metro and a good walking distance to most places of historical interest. Only downside we were in a separate part of the hotel which was an issue when it was raining got wet going for... More 

Was this review helpful? Yes 2
CustomerCareDept, Responsabile relazioni pubbliche at Hotel Romanico Palace, responded to this review

Dear Sarah, Thank you for taking the time to write such a nice review of your experience at Romanico Palace Hotel! It was very lovely to learn that you had an enjoyable stay with us and that you appreciated the hotel’s position and our thoughtful customer care. Our warm, inviting, and unique feel allows us to interact closely with our... More 

Lynnwood, Washington
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 13, 2014

This hotel is in a good location, within walking distance to a lot of the major attractions, especially the Spanish Steps. Our room had a nice view of rooftops and skyline, but was "old school" Italian with a weak electric convertor (really didn't work), typical (dish towel) Italian towels (well, you ARE in Italy after all!), no tissues and no... More 

Was this review helpful? Yes 3
CustomerCareDept, Responsabile relazioni pubbliche at Hotel Romanico Palace, responded to this review

Dear Guest, Thank you for your review following your stay with us at The Romanico Hotel. We appreciate your valuable feedback on all aspects of your stay as it allows us to focus on what is important to our guests. Whilst we are glad to hear that you enjoyed rooftops and skyline from your room, we are sorry to learn... More 

Lawrenceburg, Indiana
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 26, 2014

First time to Rome, was a nice, clean hotel. Not knowing what to expect on check in, staff was very helpful, assisting when the tour company we had booked left us clueless. Stayed 3 times while in Italy late Seprember in 3 different, all nice rooms. Hallways were sometimes a maze, but was happy to find all that we needed.... More 

Was this review helpful? Yes 3
CustomerCareDept, Responsabile relazioni pubbliche at Hotel Romanico Palace, responded to this review

Buongiorno Gary, Thank you for taking the time to share your positive review about your recent stay with us. It is wonderful to read that the accommodations were nice and clean are most appreciated. We constantly strive to exceed our guest’s expectations of service and it is satisfying to hear that these efforts are noticed. It is important to remind... More 

Alderley Edge, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 24, 2014

This hotel is located about a 10 min walk from the Piazza Republica which puts it at the far end of the places of historic interest, but is quiet,(except for the American tour coaches - but they are usually on their way by 7.30 am to their next destination). The rooms are clean, and the staff very helpful. Dining on... More 

Was this review helpful? Yes 2
CustomerCareDept, Responsabile relazioni con la clientela at Hotel Romanico Palace, responded to this review

Dear Graeme, Thank you very much for your review and to share with us your unforgettable experience at the Romanico Palace**** The Hotel is located in a really safe, quiet and central area which has a lot of amenities and attractions, indeed without using any form of transportation you can reach in 10 minutes by walking Spanish steps, Trevi Fountain,... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 23, 2014

Raw review as I say it as it is. Nice hotel with fabulous Italian deco in rooms. Staff were ok, nothing bad to say but nothing exceptional. Breakfast is awuful, same two types of ham and one cheese with canned fruit and 9 times out of 10 no coffee or it was cold. I always rate a hotel on its... More 

Was this review helpful? Yes 1
CustomerCareDept, Responsabile relazioni pubbliche at Hotel Romanico Palace, responded to this review

Dear Stephen, Thank you for your feedback following your stay with us at the Romanico Palace Hotel. It is a huge disappointment to learn that we did not live up to all of your expectations, especially after you had such a wonderful first visit. As mentioned in your email, your very constructive feedback regarding the breakfast options will be taken... More 

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Additional Information about Hotel Romanico Palace

Address: Via Boncompagni 37, 00187 Rome, Italy
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Romanico Palace 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Romanico Palace Rome
Romanico Palace Hotel Rome
Hotel Style:
#23 Spa Hotel in Rome
#169 Luxury Hotel in Rome
#326 Romantic Hotel in Rome

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