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Hotel Romanico Palace


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Reviews you can trust

58% Recommend
3.5 of 5 stars 125 reviews
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3 of 5 stars
PruChicago   1 contribution
Chicago
Nov 7, 2009 | Trip type: Couples New

As seems to happen so frequently with this hotel, they actually stuck us in the less-expensive Veneto Hotel next door. It is hard to believe this is still because of the same computer problems that were blamed a long time ago so I have to wonder why they continue to do this to people. It is not clear to me... more

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2 of 5 stars
DeniseWestYorkshire   5 contributions
West Yorkshire
Nov 1, 2009 | Trip type: Couples New

We stayed at The Romanico Palace for 3 nights to celebrate our wedding anniversary. We booked a suite with whirlpool bath hoping for something special! We even contacted the hotel a few days before we travelled to make sure we had a whirlpool bath because of some of the previous negative reviews. We got an email straight back confirming yes... more

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5 of 5 stars
n_ackrill   1 contribution
london
Nov 1, 2009 | Trip type: Couples New

We have just returned from spending our honeymoon in Rome and spent 5 nights in the Romanico Palace Hotel and we thoroughly enjoyed our stay. The staff were so friendly from the moment we walked into the hotel, they made dinner reservations for us on several nights and nothing seemed too much trouble. We had a deluxe room and had... more

Management response from
Benedetta Cavallini, Customer Care Dept

Dear Guest, thank you very much for posting your comments and impression about our Hotel. We are very happy that you enjoied your honeymoon here! We wish you all the best and we hope that we will have the pleasure of welcoming you back in our Hotel! Kindest regards. Benedetta Cavallini

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2 of 5 stars
RebeccaG7   1 contribution
Oct 28, 2009

6 of us with a small group tour had reservations for 3 nites including breakfast. The front desk staff was so unfriendly, surly even, whenever we requested anything. Located near the embassy area, we felt perhaps American tourists were not their first choice. Rooms were petite but breakfast was fabulous so I only gave this a poor. Use only if... more

Management response from
Benedetta Cavallini, Customer Care Dept

Dear Guests, thank you very much for your message. Although that after 6 months from your stay in our hotel it is a little bit difficult to remember about possible problems, we want to apologize on behalf of all our staff if the treatment you received was not enough helpful, welcoming and polite to you. Also we inform you that...

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3 of 5 stars
dee2000x   1 contribution
Ireland
Oct 28, 2009 | Trip type: Couples

We stayed here for 4 nights last week. On reading the reviews I was worried the room wouldn't be nice so I paid for an upgrade to a deluxe room. Just as well, the room was ok size (due to having 2 beds, we only needed one) I can't imagine what the classic room was like. We weren't that bothered... more

Management response from
Benedetta Cavallini, Customer Care Dept

Dear Guest, thank you for writing your comments on our hotel. We also inform you that our rooms are large and comfortable and that according to the customer’s need and length of stay we try to assign the room that suits best to him/her. In any case the guest is always welcome to request a room change. We wish we...

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2 of 5 stars
screenn   1 contribution
helsinki
Oct 27, 2009 | Trip type: Couples

Booked the room via e-bookers. According to description:" The Classic Roman can be defined as a calm oasis in the heart of Rome. It faces the inner patio of the Romanico Palace hotel; a silent and welcoming room, sophisticated in its carved and hand decorated furniture, studied and planned thinking of to the real requirements of the modern traveller. It... more

Management response from
Benedetta Cavallini, Customer Care Dept

Dear Guest, thank you very much for forwarding your impressions and comments on our hotel. We would like to point out that in our hotel every room is unique and different from the other. We can guarantee that if we knew that you couldn’t stand the noise from the street when you were at the hotel, we were going to...

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4 of 5 stars
EssunCee   4 contributions
Portsmouth
Oct 18, 2009 | Trip type: Couples

Booked a trip via LM.C and this hotel was on offer. Was initially put off by some reviews but went for it and very pleased I did. It was a bit difficult to find in the dark coming from station but received a very warm welcome. Nice clean place with excellent room albeit slightly small (but who wants to spend... more

Management response from
IlariaLucani, customer care

Dear Guest, we do not any other word such a good comment make our lives easier. Thank you from the deepest of our hearts and please come back soon to visit us! Best Regards Ilaria Lucani

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5 of 5 stars
inneska   1 contribution
Aberdeen
Oct 11, 2009 | Trip type: Couples

this was a superb hotel with east access to all the major sites. The staff were very friendly and the room service was excellent more

Management response from
IlariaLucani, customer care

Dear Guest, thank you for the feed back sent. It has been our pleasure to make your stay so pleasant. Kindest Regards Ilaria Lucani

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3 of 5 stars
finnmcool9   5 contributions
central scotland
Oct 10, 2009 | Trip type: Couples

stayed here recently,hotel nice,staff friendly,esp.witers and porters.stayed in a suite but only a room (very nice) with en suite toilet and shower,didnt get any fancy jaccuzi type bath that i kept reading about,no bath at all.I cant imagine anyone paying full price of 1160 euros per night and being delighted. especially as the lift shaft is 1 metre from your... more

Management response from
Benedetta Cavallini, Customer Care Dept

Dear Guest, thank you very much for your comments and suggestions, we are happy that you liked the hotel and its location and facilities. We have several kind of rooms available in our hotel, some have just the shower (mainly hydromassage shower) and some have shower/bathtub so we can satisfy the request of all kind of guest. We always recommend...

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3 of 5 stars
UKMarie   2 contributions
UK
Oct 5, 2009 | Trip type: Couples

The reason I was disappointed with this hotel is because we didn’t get to stay in it! From the previous reviews I had read I understand that this is not unusual practice. We arrived early and were told that we could not check in until 2pm, we were expecting this so left our bags, took a map and went exploring.... more

Management response from
IlariaLucani, booking office

Dear Guest, thank you very much for your review, we are very sorry that you felt mistreated because of your accomodation. Please accept our apologizes, the intent of giving you a room in our sister Hotel Veneto was to give you a nicer room of the one which was available the day of your arrival at the Romanico Palace. The...

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Hotel Romanico Palace Also Known As

  • Romanico Palace Rome
  • Romanico Palace Hotel Rome
Address: Via Boncompagni 37, 00187 Rome, Italy