I proposed to my fiancé on a surprise birthday/engagement trip. We both work a lot and I didn't have time to plan a nice trip after finding and ordering the ring. I got on trip advisor and found this beautiful hotel. It only has 14 rooms and they do not book for everyone. I came across Request Italy, a travel...
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Dear Angel B,
Thank you very much to choose the Portrait Suites for such important event. Our top priority is to know what you like and/or need and provide it in order to give you exactly the kind of experience that you're looking for. We hope you will choose us again for your future happy events of your lives.
Sincerely,...
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I'm not sure where to begin so....I’ll start at the beginning! I have been to Rome at least 25 times. This trip was just my daughter (18th birthday trip) and me. I wanted something a little different and not as expensive as the places I normally stay. My friend suggested Portrait Suites-- I was very nervous to try something new!...
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When my husband and I prepare to travel I wind up spending hours researching hotels, trying to find the perfect place for us to call home on our journey. As usual I found several top-end hotels to explore and, also typically, my husband winced at the thought of paying their rates. When pushed to explain myself regarding my desire to...
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Dear Guest,
from the June 2006, when we open the Portrait Suites, we were on site with all the Lungarno Collection Team, in attempting to create a new hospitality space, where the needs of all of us, guests and employees, were taking in consideration.
Now, the Portrait Suites is part of the local neighborhood, enabling guests to delve into local...
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We just returned from our best hotel stay ever at the Portrait Suites in Rome. Upon arriving we were offered a cocktail and were then taken to the rooftop bar for some amazing views of Rome. The staff knew our names immediately upon arrival, and made you feel at home instantly. It really isn't a hotel but a very luxurious...
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Dear Guest,
i wish to thank you on behalf of all the Portrait Suites Team.
We love to share our passion with all our guests, your words on Tripadvisor mean a lot for all of us.
I remain at your disposal, please do not hesitate to contact me directly to plan your future stay with us,
Sincerely,
Gianluca Vallerotonda
Rooms...
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The best hotel in Rome. They know your name upon arrival, and make you feel at home from the second you step foot on the property. The hotel is literally like having your own luxurious apartment building in the center of Rome.
The rooms are impecable. Not only are they clean, the decor is luxurious. Every amenity has been thought...
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Dear Guest,
We pride ourselves on creating a wonderful experience for our guests and we thank you for your feedback. I will make sure to share the great comments with the entire team. Your kind recognition will be very well received.
I do look forward to welcoming you back to Portrait Suites once again.
Sincerely,
Gianluca Vallerotonda
Rooms Division Manager...
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I stayed at Portrait Suites for 6 nights in March. I have never had such a wonderful hotel experience. For me, the hotel was a splurge, but I'm so happy I stayed there because it truly made my stay in Rome marvelous. It's a very small hotel tucked away on a side street by the Spanish Steps. My room was...
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Dear Karen,
Thank you for taking the time to share your feedback of Portrait Suites on TripAdvisor. I would also like to thank you for your loyalty to our hotel. I am very pleased to read your appraisal of our team, and that the service is the best you have ever had. I know my colleagues will be equally pleased...
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We were looking forward to stay at this hotel since I read a lot about it and now I can say that it was one of the best places where I stayed. I travel a lot for work reasons, though this time I was just having a holiday with my husband, and I can say that I've never seen a...
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Dear Guest,
Thank you for taking the time to share your great experience on your last stay. It is always a pleasure to hear such wonderful comments from our guests. I’m glad to hear you and your husband enjoyed our IPAD and the service you received from our lifestyle team.
We appreciate your loyalty to Portrait Suites and we certainly...
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I just came back from a weekend in Rome and stayed at the Portrait suites in the Deluxe Studio. This is a quaint, discreet and personal hotel in a location which is the complete opposite, and it is that combination that instantly gives the Portrait Hotel a huge charm. Our room was beautifully designed, huge space with a separate sitting...
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Dear Guest,
Thank you for taking the time to share your feedback of Portrait Suites on TripAdvisor. I am very pleased to read your appraisal of our Lifestyle Team, and that the service is the best you have ever had. I know my colleagues will be equally pleased to learn of your kind remarks.
We certainly look forward to welcoming...
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We stayed at the Portrait Suites on the first week of February. It was an incredible experience and it really lived up to our expectations. This amazing boutique hotel is just a few meters away from the Spanish Steps. Rooms are big and stylish. The staff was always smiling, very attentive and helpful. We were also given a complimentary upgrade...
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Dear Guest,
we pride ourselves on creating a wonderful experience for our guests and we thank you for your feedback. I will make sure to share the great comments with Alessia and the entire lifestyle team. Upon availability we always extend to all our guests a complimentary early check in , we undestand how after a long flight is important...
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We had the privilege to enjoy a 4 nights stay at the Portrait Suites in Rome, this is the perfect place to stay: great staff, fantastic concierge (we asked them for restaurants, tours and transfers and the service was, first class), perfect location....very very nice interiors.
Dear Guest,
Thank you for choosing to stay at Portrait Suites and for taking the time to post a review of your recent stay. I am delighted to read that you would recommend our hotel, and I do hope we will have the opportunity to welcome your return.
Sincerely,
Gianluca Vallerotonda
Rooms Division Manager
g.vallerotonda@lungarnohotels.com
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192 Reviews
1,965 Reviews
1,190 Reviews
