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Excel Hotel Roma Montemario

4.0 of 5 Hotel   |   Via degli Scolopi 31, 00136 Rome, Italy
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Excel Hotel Roma Montemario
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Ranked #748 of 1,264 Hotels in Rome
A recent review
3 of 5 stars reviewed 2 weeks ago
Vix844 Southampton, United Kingdom
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549 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Apart from there being no visible signs to this hotel its a mind field to locate as its up a dirt track, the reception staff are by far the rudest and unhelpful young ladies that I have met, miles away from anywhere, no WIFI in rooms just at reception, breakfast was ok, cats strolling through the hotel at random Take... More

Was this review helpful? Yes 2
Temecula, California
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 6 days ago NEW

What can I say about this hotel except that the personel was very polite. Other than than, this was no 4 star hotel. Based on United States standards it would be hard pressed to be rated a 2 star hotel. The internet only worked in the lobby, TV did not work, no wash clothes, holes in the drapes, peeling paint,... More

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Southampton, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

So, discovered on trip advisor, a week before we went, that this hotel charges 12 euros for use of pool. Quoted trading standards to the agency who booked it and agency refunded me 12 euros a day per person for this (as they hadnt informed of this when I booked). So we go on 21st August 2014 and go to... More

Was this review helpful? Yes
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Did not change the bedding all week shower was very small and door didnt close which ment it leaked all over the floor although they did provide an extra towel which they put in the shower to block the leak they state on advert internet in every room but the only internet was on level one near the door so... More

Was this review helpful? Yes 3
Southampton, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location from airport = long way by trains metro and walking Rooms = clean spacious , shower alittke small. A/c really struggled with the outside temp as very hot weather , fridge didn't work . Staff = pool side excellent , reception staff ok. Pool = beautiful but 12 Euro a day for bed towel and swim hat , too... More

Was this review helpful? Yes 3
Roberta M, Responsabile relazioni con la clientela at Excel Hotel Roma Montemario, responded to this review

Dear Dee H, We are happy to read your full score after such a detailed report, thanks! We look forward to welcoming you soon :) Best regards, Excel Roma Montemario Management More

Wrexham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Very nice hotel with great service, rooms was very clean and modern. A little out the way takes a long time on multiple bus to get to the centre of Rome. The free breakfast wasn't up to much not much choice. Service desk was very good nice staff done a lot if you needed anything.

Was this review helpful? Yes 1
Roberta M, Responsabile relazioni con la clientela at Excel Hotel Roma Montemario, responded to this review

Dear danjamesj, Many thanks for your positive review :) Come and visit us soon. Best regards, Excel Roma Montemario Management More

Stevenage, United Kingdom
1 review
1 of 5 stars Reviewed August 11, 2014

This hotel almost ruined our holiday. We had been staying in 3 star hotels in Venice, Florence and Pisa. All were superior in every way to this (allegedly) 4 star hotel, which was supposed to be a relaxing end to our tour of Italy. As expressed in other reviews we have never paid to use a swimming pool in a... More

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Roberta M, Responsabile relazioni con la clientela at Excel Hotel Roma Montemario, responded to this review

Dear Seapix, We are sorry that our Hotel did not meet your expectations and we hope to repair during your next stay. You have a price for the swimming pool as its cost is not included in the room on purpose, in order to favour even customers who do not use this service. We will be glad to take even... More

1 review
3 of 5 stars Reviewed July 31, 2014 via mobile

We have just arrived to hotel and i havent seen that kind of dirty disgusting rooms. We had a complein about bed linens and bath because there was lots of hairs and they offer to change the linens. The guy who changed the bed linens was dirtier than room and the receptionist did not take care our problem. Dont go... More

Was this review helpful? Yes
Greve, Denmark
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 26, 2014

I found the hotel by searching on Hotels.com. I used, among others, two search terms: "internet" and "swimming pool". Swimming pool because we have two children, and it would be great for them after a day of walking in Rome. From the results I chosed Excel Roma Montemario. The hotel has a nice pool on the photos - it is... More

Was this review helpful? Yes 3
Rome, Italy
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 25, 2014

This is a very awful hotel of all ! I am a tour guide. I've been traveling from hotels to hotels. To staying in this hotel is one of the worst nightmare I ever had. This was what my clients saw when she stepped in her bathroom. A very dirty unused cup covered by FUNGUS and a broken shower room... More

Was this review helpful? Yes 2
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Additional Information about Excel Hotel Roma Montemario

Address: Via degli Scolopi 31, 00136 Rome, Italy
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $
Hotel Class:4 star — Excel Hotel Roma Montemario 4*
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Also Known As:
Excel Roma Montemario Hotel Rome
Residenza Monte Mario Rome
Residenza Monte Mario Hotel Rome

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