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Reviews you can trust

58% Recommend
3.0 of 5 stars 38 reviews
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By trip type
All (38)
[ Date ] [ Rating ]
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4 of 5 stars
Indiana_Lindsey   2 contributions
Indiana
Oct 31, 2009 | Trip type: Friends getaway

Location was wonderful, across the street from Termini. Good breakfast with cereals, meats, cheese and delicious rolls. Just be sure to get there early to get a table; the breakfast area is very small. We stayed in a quad with 2 twin beds and a double bed. The room was spacious with a large bathroom. Stall shower had great water... more

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4 of 5 stars
ShenaG   2 contributions
Oct 9, 2009 | Trip type: Friends getaway

Staff very helpful in all cases! Location very convenient next to termini! Store on corner had cheap beer and other drinks! Get to breakfast early or there won't be room to sit! Very clean and you feel safe leaving your stuff in the room while out on the town! more

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1 of 5 stars
rsampe   3 contributions
Bremen
Aug 1, 2009 | Trip type: Couples

We found ourselves hosted in a quit expensive hotel for such low offered low value. The personnel was very rude and not reliable since the beginning when I called asking if they will charge me for air-conditioning telling me "NO" on the phone and wanting to charge me once we came there. They have quit low standard in they room,... more

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3 of 5 stars
summerwoodhk   2 contributions
HK
Jul 13, 2009 | Trip type: Couples

I just finish my last stop at Rome. This is a budget hotel which stays within the expectation from what I paid. It is clean and safe. Staff is polite and helpful. Location is great. However, my double room is too small. hardly move around. Noisy at night becoz of road. And hot shower is not available early morning like... more

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5 of 5 stars
eaff1   1 contribution
Brighton
Mar 23, 2009 | Trip type: Business

Our group of 49 students were very well looked after by the hotel. We were impressed by the cleanliness of the hotel and the friendliness and helpfulness of the all the staff. The sheets and towels were changed reguarly. The location next to Termini hotel is very convenient and there are nice restaurants within walking distance. There is a good... more

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5 of 5 stars
petermShrewsbury   1 contribution
Shrewsbury
Mar 11, 2009 | Trip type: Couples

We recently had a lovely weekend in Rome to celebrate my wife's 50th birthday. Just before leaving for the airport to return home we had a quick lunch at a restaurant near the Termini. When we arrived at the airport we discovered we had left our camera with the precious pictures of our stay at the restaurant. With no time... more

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2 of 5 stars
yanyan8877   2 contributions
HK
Jan 6, 2009

When we book the room with email, they mentioned there will be air-con service(but didn't mention that it needs extra $). After we arrived, they said that air con is an extra service which need extra payment for Euro 5 for each person per day! It' s not really a lot of money but it's DISHONEST! It's too hot in... more

Management response from
hotel_luciani, Public Relations Manager

We regret to oppose this review for accusing the hotel of dishonesty. During the low season of summer, we normally give special promotion prices in the agencies we work with, and specially in our own website from 10 - 20 percent discount in the room rate but we specify that the air condition is not included and costs 10 Euro...

dont do it
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1 of 5 stars
eddieScotland   1 contribution
scotland
Dec 14, 2008 | Trip type: Couples

My Husband and i had a really bad time during our stay at this hotel, Firstly on arrival to check in, the reception staff was looking at guns on the computer, not a nice welcoming, Our room was clean and very basic, the bed was extemelly hard, and the tv control didnt work, The washroom was a nightmare, the shower... more

Management response from
hotel_luciani, Public Relations Manager

Our deepest apology for the bad experience of our guests stated in this review. However, it happens to be that the "guns" seen on the computer at the reception is one of the popular games in Playstation 3 called "Call of Duty" which is a war simulation played online and during that period, there was an international competition held in...

AWFUL
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1 of 5 stars
tlarg   1 contribution
London
Nov 1, 2008 | Trip type: Couples

This was an awful experience. When my wife and I arrived,we had to climb up some steep stairs to the reception, upon when we were escorted out and down the road to an annex , to another buliding. This turned out to be where we were staying, couldnt see any fire exits or instructions in this dodgy building. Air conditioning... more

Management response from
hotel_luciani, Public Relations Manager

Our deepest apology if it has been an awful experience for your stay at our hotel. At the main entrance on the street-side, we have 6 door bells each with the name of the hotel for our guests to use in case they need help for their luggage. We have personnel in-charge for this service. When the clients complained about...

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4 of 5 stars
augielocost   1 contribution
Northeast
Sep 20, 2008 | Trip type: Family
1/1 found this review helpful

We (2 adults, 2 teens) stayed at the hotel for 3 nights in a quadruple room. We elected not to get air conditioning for an extra 10 Euro. It was hot but comfortable, however our room looked into the courtyard and things got a little noisy one night due to a party in an adjoining apartment. Not the hotel's fault,... more

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Hotel Luciani Also Known As

  • Luciani Hotel Rome
Address: Via Milazzo 8, 00185 Rome, Italy