Portrayed like a wonderful boutique hotel........firstly we were not in the main hotel as booked, a few rooms over the road. Top floor and the lift was the size of a suitcase! Air Con failed so the room was sweltering. OK city centre, small room .......next morning no hot water, request a change which we got to the main hotel.... more

We stayed there for 2 nights and both the days no hot water. They gave us keys to go to another nearby hotel to take shower and use that hotel's bathroom. We had booked this hotel through expedia paying $156+/night and when complaint to expedia about the service we received, the hotel supervisor denied that this even happened and said... more

Okay... where to start? The hotel is down a alley type street off a very busy street. Don't let the other comments about graffitti and other descriptions of the hotel being in a bad part of Rome throw you because the whole city is pretty much covered in graffitti. I don't think I saw one building there in the five... more

My friends and I had 2 twins in the "new" annex. In room 109 we had a window, but this was over 1.5 metres above the floor and only about 40 cm high. It was also barred and provided no means of escape in emergency. The view was an air condition unit and an old ladies washing line. My friends... more

Hotel is nice located, but.. The price 160euro is not for this hotel because it's tiny, small, in the rooms there are no bathrooms, only very small shower, no internet, no nice view. The breakfast room is very small too for all people who want just have their breakfast and they need to wait in the hall. Not recomended more

Room 108 has no window as it is in the basement. It has two air vents which cannot be closed, creating a major draft. Room 109 is up a narrow staircase with a dirty, musty smelling carpet . It was sold as a twin but had only a single wardrobe, no drawers and just one shelf. We had to live... more

hotel was very nice, when the taxi drove down the alley way we thought what have we got ourselves into? but once inside completly different very well furnished. the reception staff were very helpful and spoke good english. room was nice & big not much of a view as the windows had bars on them. breakfast wasnt that nice, but... more

Booked because AirMiles recommended it. Checked TripAdvisor and noted the problem with rooms in annexe and would you believe it ...I got room 402 - up 4 flights in a tiny lift 2ft x 3'6 (I kid you not!). Main apartment door opens into 4 flats. Room itself clean but curtain hanging off and window that wouldn't open - but... more

I recently stayed at the XX Settembre Hotel and I had a great experience. The Hotel staff is kind and very good english speaking, they gave us advise on places to visit, restaurant, wine bar (just in 5 minutes walking).... The room wasn't very big but it was clean, with a minibar, Lcd screen, pay per view, free safe... In... more