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Empire Palace Hotel

4.0 of 5 Via Aureliana 39 | Centre - Via Veneto, 00187 Rome, Italy
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Certificate of Excellence 2014
Empire Palace Hotel
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Empire Palace Hotel
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604 reviews from our community

Traveler rating
    214
    273
    87
    19
    11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mansfield, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a beautiful hotel with exceptional staff who are always friendly and extremely helpful.The rooms are spacious and well maintained and very clean.It may be out of the main tourist area but is within easy walking distance of all the main attractions. We didn't use the restaurant but the buffet breakfast was extremely good.

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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Single room was very small and was not what you would expect for a 4star hotel. Room was quite outdated looking. From reading other reviews they obviously have much nicer and bigger rooms so maybe it's just luck of the draw. Showers were small and elbows would touch the walls! Some reception staff were quite unapproachable and not very friendly.... More

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Key West, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

It seems that hotel was slow. Restaurant at the Terrace was closed and they served Breakfast in a Ballroom. The TV in our room was down for our entire stay and no one apologize or even sympathized. We tried to have lunch one time, and they did not have half of the items on the menu. Front Desk staff was... More

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Rome, Italy
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 15, 2014

Large room and (after Fierenze) large bathroom! Front Desk clerk Christiano was exceptionally kind and considerate. Bell staff was most efficient about getting the bags to the room - didn't have to wait.

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 15, 2014

After a great cruise to come to stay in this shabby hotel was a huge disappointment. They say 4star. I would not give it 2 stars. Whole place is In my opinion in need of a makeover cheap n tired accommodation.

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Columbia, Missouri
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 14, 2014

The front desk staff (the female with curly hair and Ivan) were very helpful when my husband left his passport in a taxi. We truly appreciated their helpful, especially considering it was our last day in the city and we don't speak the language. Our rooms were large and the bathrooms were very nice (even had a tub). The water... More

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 13, 2014

The empire palace is a lovely hotel, rooms on the small side but extremely clean and comfortable. Location is a bit out of the way of main attractions, which I find to be nice to not be in all of the hustle after a long day.

Was this review helpful? Yes 2
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 10, 2014

Nicely located, within walking distance of many attractions. Basics such as room, bathroom, services all good. Good breakfast, especially for Italy. They are working on the restaurant, but they did a good simple lunch.. One block in different directions are good food places. Free internet, but unpredictable. Staff pleasant and helpful Part of an ongoing tour, so we did not... More

Was this review helpful? Yes 2
East Kilbride, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 9, 2014

We stayed at Empire Palace prior and after cruise. Wonderful hotel clean ,quiet and perfectly located for walking to many of the landmarks,staff were friendly and quick to help you .would stay there again.

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Kingston, Ontario
1 review
5 of 5 stars Reviewed September 7, 2014

What a wonderful hotel! Clean, quiet and perfectly located for walking anywhere! Staff were friendly and quick to help. The room was gorgeous and clean! The bathroom was small but very well decorated. We will come back :D Thank you!!

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Additional Information about Empire Palace Hotel

Address: Via Aureliana 39 | Centre - Via Veneto, 00187 Rome, Italy
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Empire Palace Hotel 4*
Number of rooms: 110
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Also Known As:
Empire Palace Rome
Hotel Empire Palace
Empire Palace Hotel Rome

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