I got this hotel through Bookings.com though it was recommended by Road Scholar and I did research it on TA prior to selecting it. The Serena is a typical small hotel in a commercial building, and when they called it a "single" room they weren't kidding! You won't be able to spread out, that is for sure; I can't speak... More

This was our 2nd trip to Roma at Christmas and the hotel Serena is a wonderful family oriented place to stay. Very clean rooms and a delightful breakfast with a wonderful staff. Hopefully, we will stay there again this holiday. Very good location, very helpful and informative front desk. the Restaurant just across the street is excellent.

I've been staying at Serena Hotel in December 2011. It's a 3 star hotel with perfect location very tiny room and ants... We woke up one morning to find ants all Over our toilet floor, and our bed. We were moved to a different room but that should never happen. Wifi Internet connection was very slow and we had to... More

we stayed in hotel serena in early nov for 6 nights and we paid 470 euros in total (tax exclusive) good points: - good location though there are a lot of hotels in the same area perhaps with better price - good and helpful management bad points: - very smelly room, strange smell of sewage coming from the toilet, had... More

Had a 2-nt stay in November by myself. Booked here to be close to the Termini train station, which is a very short and easy walk. Neighborhood is OK but not great. They offer free wi-fi, but I had trouble getting it in my room, but they have cheap internet cafes across the street. Breakfast was good, but not great.... More

I booked this hotel one month in advance with the hotel website but when I arrived front staff informed me that my reservation is canceled because of some problem with my credit card without any warning of any kind. They offered to find me new hotel in the neighborhood but I felt too terrible to let them do anything for... More

This Hotel was ideal for our trip to Rome. We booked a triple room [313] as our 15 year old daughter was with us. The room was spotlessly clean with a lovely bathroom, nice toiletries and towels were changed everyday. Plenty of room for us and the beds were great and the 2 huge feather pillows were the best I've... More

The staff were really helpful with city info. The breakfast had a nice selection. It was very easy access to Termini and a variety of diverse trattorias.

5 minutes walk to the Termini Station. If u're a Muslim there's a few halal shop next the the hotel. The chicken briani is superb. Receptionist could have been a bit friendlier. On the first day of our arrival, did not even greet/ acknowledge us and when asked a few questions,instead of answering he would just ask us to refer... More