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Raffaello Hotel

#62 of 1,269 Hotels in Rome
Certificate of Excellence
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Via Urbana 3 / 5, 00184 Rome, Italy
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Raffaello Hotel
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Raffaello Hotel
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1,815 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Raffaello Hotel
See the most recent reviews
Lincolnshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My daughter and I stayed for 3 nights during the Easter holidays and had a fantastic time. The hotel were in touch by email before we went to ask if there was anything they could do for us on arrival, which made us feel valued as guests. The location is amazing, close to the Coliseum and the Termini, bus/train stations.... More 

Was this review helpful? Yes 1
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear April1956, Thank you for having chosen us, thank you for having appreciated us, thank you for having shared us with the others! :) We keep in mind that it is you, our guests, the reason we are here, and the key to keep you happy as much as possible is just to be genuine, as we have always believed...... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My room was extremely small, I've requested a room with a single bed. Upon calling the front desk they arranged a move to a bigger room next day in the morning. I wasn't there so they literally moved me. What a pleasant surprise when I got back late in the evening. It totally exceeded my expectations and at no extra... More 

Was this review helpful? Yes
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear BWhe, Thank you for such a lovely review! :) It is awesome to be able to read so warm and felt opinions once in a while... Not that we wouldn't treat our guests just the same without them, but it does help us t charge our batteries... :) We do try to pay a lot of attention to our... More 

Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we stayed here for 4 nights in april 2015 and really enjoyed our stay.The hotel was in a convenient location in easy walking distance of the coliseum and metro stops.The room was clean and had really effective black out blinds.There was nice fluffy towels in the bathroom and the shower was nice and powerful. The breakfast had plenty of choice... More 

Was this review helpful? Yes
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear Sarah S, Thank you for having shared us with the other TYripadvisor users, whom we would like to remind they have a special discount... We do care about our guests' wellbeing, and as professionals, we try to show it by the attention we pay to details. We have given a lot of credit to our guests' needs and we... More 

Worcestershire
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel in April and found it easy to walk from there to all attractions in the city.The room was quiet and you were unaware that you were in the centre of a city. The breakfast buffet was excellent and it was also great that you could go to the lounge and make teas and (proper) coffees... More 

Was this review helpful? Yes
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear homerhotspur, Thank you for having gives us a little bit of your time, especially on writing such a lovely review! :) We are glad you have enjoyed your stay here so much, and we are happy, as well, that we were able to make your stay here so serene and warm. Yes, Raffaello's position is one of its most... More 

Miami, Florida
Top Contributor
116 reviews 116 reviews
49 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When I first arrived here by taxi, I thought it was in the middle of nowhere except relatively close to the train station and to the beautiful Basilica of Santa Maria Maggiore. However, as the days passed, I realized that it is more of a neighborhood than a specifically tourist area but there are lots of restaurants just a few... More 

Was this review helpful? Yes
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear kdmia, Thank you for your lovely review, we are glad we have been able to set the bar so high... It is always a pleasure to know we have made it, and our guests have been able to enjoy their stay here to the fullest! :) Indeed, one of Raffaello's strenght points is its location: at half a mile... More 

Orlando, Florida
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our second stay but not our last at this lovely hotel. Our two rooms were ready when we arrived despite an earlier than normal arrival. Rome was unseasonably cold and our rooms were on the chilly side - our only complaint. Check out the bed pillow; if it doesn't suit you, they will be glad to bring you one more... More 

Was this review helpful? Yes
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear Starr1027, Glad to see you've made it home safe and sound... Thank you for having thought about us once you've arrived, thank you for having given us a little bit of your time, and last, but not least, thank you for having appreciated our genuine efforts in order to make your stay here as serene as possible... Yes, we... More 

Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a great 4 night stay here. Elena and all the other staff were very helpful and knowledgeable and more than happy to help us. From asking about how to get to attractions to suggesting great restaurants in the area they were all very helpful. The breakfast selection is quite good, better than most selections I've seen in hotels... More 

Was this review helpful? Yes
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear Burnsci, Thank you for having given us a little bit of your precious time, we are glad to hear your staying here was so serene, and that we have managed to make it pleasant... :) Thank you, as well, for having appreciated the enthusiasm we are all doing our jobs with: it is a pleasure to be able to... More 

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for 2 nights at the end of March while visiting Rome. The hotel was in a great position for our needs. 10mins walk from the Termini station and then 10/15min walk to the Colosseum where we could then reach the other sites or get on the hop on/hop off bus. The hotel had a good... More 

Was this review helpful? Yes
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear emwynne, Thank you for having chosen us, thank you for having appreciated us, and thank you for having given us a little bit of your time by writing your opinion about us! :) Monti is the most antique of the ancient Rome's neighbourhoods, being still lived in. Its mesmerizing cobblestone streets, with the small tavernas, hand made shops, stilist's... More 

cheshire
Top Contributor
88 reviews 88 reviews
21 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had the pleasure of staying in this wonderful hotel for 3 nights in February, the 6th, 7th & 8th. Our flight was delayed for 2 hours and prior to leaving the UK we had booked a local restaurant for that night. A call to the hotel when we landed asking for their assistance to delay our reservation was genuinely... More 

Was this review helpful? Yes
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear CheshireDangingqueen, Thank you for having shared us with the other Tripadvisor users, whom we would like to remind they have a special discount. :) It mights sound like a clichè when we say that, but we genuinely care about our guests' wellbeing, and as we know authencity is hidden in small details, we tend to focus on them. The... More 

Charlotte, North Carolina
Contributor
19 reviews 19 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We found this hotel very pleasant and comfortable. The breakfast is hearty enough to hold you until dinner...not just cereal and toast. Hopefully the construction directly in front will be completed soon...it did provide unwelcome early morning noise.

Was this review helpful? Yes 1
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear GmaDonnaB, Thank you for having gives us a litle bit of your time, we are happy to hear your staying here was pleasant. :) It is true, our breakfast seems to be one of our strenght points : we have tried to make everyone happy, or at least, as many as possible, so we have added, besides the croissants... More 

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Staying in Monti

Neighborhood Profile
Monti
Monti is Rome’s rebel yell. This neighborhood just west of Termini train station mixes grit with fun as it continues to fight for its reputation as a magnet for the artsy, alternative, and hipster. Every season, quirky boutiques and food spots sprout up on its cobblestone streets. The neighborhood supports unique and homegrown businesses that cater to its longtime residents as well as hipsters on the hunt. Hang out at Piazza della Madonna dei Monti anytime after lunch and you'll always find something going on.
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