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Raffaello Hotel

3.0 of 5 Via Urbana 3 / 5, 00184 Rome, Italy
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Certificate of Excellence 2014
Raffaello Hotel
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Raffaello Hotel
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1,707 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego, Ca
2 reviews
5 of 5 stars Reviewed 1 week ago

I did a lot of research to choose this place. It met all our expectations. The breakfast is awesome. The lobby is very warm and inviting with daily newspapers and free quality coffee and tea always there. I like that they offer to carry your bags to the room but do not insist on it. Most guests here carry their... More 

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Yorkshire Dales National Park, United Kingdom
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently had the pleasure to stay at this lovely little hotel in the centre of Rome. It is ideally located for all the sights and transport systems. From the moment we booked until checkout, the hotel staff were very friendly and efficient. They organised a car to collect us from the Airport for a reasonable €50 ! Breakfast was... More 

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a charming hotel tucked away on Via Urbana in Central City Rome. 15 minutes to the Colosseum, Vittoriano and Forum with all kinds of trattorias and other attractions nearby. This is in an older building that is well maintained and quant. All of the staff were great but the hotels' real gem is its concierge Elena. Elena went... More 

Was this review helpful? Yes 2
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Nerino!!!! I was so sad when I saw you left, and I didn't make in time to say goodbye to all the 3 of you!!! I must admit I have been working in Customer Service for the last 13 years, but your dad's story is something I will not easily forget! He impressed me and my colleagues more than everything... More 

Dublin, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is a lovely hotel, our room was very clean and spacious, with a street view. Breakfast offered a wide choice of hot and cold food. Wish we stayed for more nights to try all the food that was available (scrambled and boiled eggs, ham, cheese, fruits etc) didn't interact with hotel staff much but when we did, everyone was... More 

Was this review helpful? Yes 1
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear Anna, Thank you for such a lovely review, we appreciate the time you have given us! :) We are glad that even though you have stayed only one night, we have managed to impress you with our service and courtesy... Hoping there will be a next time you will actually have the opportunity of trying us out for real,... More 

Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This city hotel deserves much more than its rating. It's a lovely little place. From the moment you walk through the door you it's know that all is going to be well. The friendly welcome - for us at 10.30pm after a trying journey - from Eduardo (who also recommended a restaurant for a our very late dinner) was a... More 

Was this review helpful? Yes 1
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear Stephen, What could I possibly say after a review like yours?! You haven't left me, nor my fantasy, much space for a reply... I will try, nevertheless, to answer you... :) First of all, thank you for your appreciation... As you are an experienced traveller, your opinion has an even more weight, we can only be happy knowing we... More 

Bristol
Contributor
20 reviews 20 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very pleased with this place. It's a proper little hotel with polite staff, a very helpful concierge, clean comfortable rooms and a quirkily good location not far from the Colosseum. It's situated on the Via Urbana which has several nice restaurants and bars on it along with old-fashioned independent craft shops selling glass, leather and all sorts of stuff. It's... More 

Was this review helpful? Yes 1
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear BristolPog, Thank you for such a long and honest review, we are happy to know we have been able to make your staying a serene one! Our guests are our main concern, and their wellbeing is what we care about most. We are proving these are more than just words by continuously trying to improve our services- such as... More 

Jakarta, Indonesia
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Where can I start? I like everything from this hotel, from the services, rooms, sleep quality, breakfast, etc. It was much more than I had expected. Lets start from the service. We were welcome by a friendly front desk Lady, and since we got there a little bit early, so we could not get in to our room yet when... More 

Was this review helpful? Yes 3
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear Diah, Thank you for such a vibrant and enthusiastic review, we are glad to have been such a delight for you! We have continuously tried to improve ourselves, and our services, as our guests' wellness is what we care about most, therefore we can only be happy and gratified when reading feedbacks like yours, as they give us the... More 

Maryland Heights, Missouri, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Even beats a Venice 5 star hotel. Out of the five hotels we stayed in throughout Italy, this was by far the best. It didn't seem like it at first as it's not astronomically amazing, but once I went to the others to compare, this was hands down #1. Free breakfast was the best, room size amazing for Italy, friendly... More 

Was this review helpful? Yes 1
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear Christine, I have to admit your review was quite amusing, we are glad to be in top of your classification! :) We are trying to do all our best in order for our guest to feel like home, and have some good memories of their staying here, and of their holiday in Rome in general... In order for us... More 

Lisburn, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our second time visiting Rome and this hotel. It was exactly as we remembered it from the last time! Location; This hotel is in an excellent location. About 8-10 minutes walk from the main Termini train station (which is where the airport bus drops you off). It is very well located for all the sights too! We could... More 

Was this review helpful? Yes 3
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear Simey83, Thank you for having shared your opinion about us: our guests' feedback is very important to us, as it has always been a goo source of improvement- of ourselves, and of our services, as well... Above your review, though, there is an even more important compliment you have made us: you have returned! And that is, indeed, the... More 

Abington
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We spent 5 nights at Raffaello Hotel based on Trip Advisor reviews which turned out to be an excellent choice. The staff, especially Elena, was always helpful in providing information about how to get around Rome and places to dine. The room was attractive, well appointed, and had a comfortable, king-size bed. The continental breakfast offered a nice variety of... More 

Was this review helpful? Yes
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear Mark, Between Raffaello's position, which you have mentioned, the beautiful small narrow cobble stoned streets around full of small boutiques and handcraft shops, as well as of trattorias, tavernas or small restaurants, which you have as well written about, the beauty and the coziness of the room, and me, ...I can tell you you have reached the most important... More 

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Additional Information about Raffaello Hotel

Address: Via Urbana 3 / 5, 00184 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $
Hotel Class:3 star — Raffaello Hotel 3*
Number of rooms: 36
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Hotel Style:
#32 Family Hotel in Rome
#46 Romantic Hotel in Rome
#58 Business Hotel in Rome

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Staying in Monti

Neighborhood Profile
Monti
Monti is Rome’s rebel yell. This neighborhood just west of Termini train station mixes grit with fun as it continues to fight for its reputation as a magnet for the artsy, alternative, and hipster. Every season, quirky boutiques and food spots sprout up on its cobblestone streets. The neighborhood supports unique and homegrown businesses that cater to its longtime residents as well as hipsters on the hunt. Hang out at Piazza della Madonna dei Monti anytime after lunch and you'll always find something going on.