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All 1,263 Rome hotels

Raffaello Hotel

3.0 of 5 Hotel   |   Via Urbana 3 / 5, 00184 Rome, Italy
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Ranked #39 of 1,263 hotels in Rome
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
korbt Seattle, Washington
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1,677 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

The location was decent, within a 15 minute walk of a few major attractions. The room was not in the best condition and you could definitely see the filth/wear & tear on their carpets, walls, furniture and bathroom fixtures. We also had the lovely experience of holes in the bed linens and sheets. Despite the condition of the hotel, my... More

Was this review helpful? Yes 1
Seattle, Washington
Top Contributor
66 reviews 66 reviews
49 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a very nice four night stay at Hotel Raffaello. It was a short walk from Termini Station and walking distance from many sites. Just down the street were many excellent restaurants. The room was very good for Rome standards and the breakfast was very up to standards. The staff was very friendly and helpful in making reservations and... More

Was this review helpful? Yes 1
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear korbt, Thank you for having written such a brief, but consistent review about us, we are glad to hear you had such a nice staying! :) Hoping you will renew your visit as soon as possible, we wish you a warm welcome back home! :) Warmest regards, Elena More

East Anglia
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for 5 nights prior to Easter. All the staff were friendly and helpful throughout our stay. The hotel and our room was very clean with everything we needed. We liked the traditional decor and the fact that the walls do not have wallpaper but are padded and hung with fabric. The bathroom spacious and spotlessly clean. The... More

Was this review helpful? Yes 1
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear scibrian, Thank you for having shared us with the other Tripadvisor users, whom we would like to remind they have a special discount! :) We are glad to hear your staying here was such a pleasant one, as our guests' wellbeing is the thing we mostly care about, and services like the Pillow Menu (our guests can choose their... More

Aberdeen, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is lovely and comfortable. The staff are very nice and helpful, the breakfast very good with lots of fruit and also tomato etc, which I like. Although I did not eat it, my partner had some scrambled egg which looked very good and not rubbery as it often is in hotels. The hotel is about 5min. walk from... More

Was this review helpful? Yes 1
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear Penelop365, We are so glad to hear your staying here was such a nice one! Yes, we have a huge respect for our guests, and we prove it by always trying to give our best- from the quality of the products we use (for breakfast, as well as in the rooms) to the services we have implemented , and... More

Somerset, England
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We returned from the Rafaello yesterday. It had been recommended by friends so we were already expecting it to be suitable for our needs but it was far better than that. Easy to find, short walk from Termini (15 mins), welcome was friendly, quick check in and up to our room (in the tiny lift but it does just the... More

Was this review helpful? Yes 2
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear SomersetSarah, Are you sure you are not a hotel critic?! :) As you seem very fit to me, you have thought about everything, I don't know what else we could add to such a complete review like yours! :) Thank you, first of all, for having chosen us. Second, thank you for having enjoyed us. And third, thank you... More

St. Albans, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

A wonderfully welcoming hotel. We arrived late and staff were immediately on hand to help and suggest somewhere to go out and eat. The restaurants that were recommended were excellent. The rooms were comfortable and clean and for breakfast you were able to choose from a good selection of tasty foods! The location is fantastic and allows you to explore... More

Was this review helpful? Yes 1
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear Joyce_614, Of course we did that! We always do it : that, and more! :) We are here for and due to you- our guests- and we never lose that of sight or mind, that is why we always try to always do, give and make the best in order for you to enjoy not only your staying, but... More

Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Thank you so much to all the staff at the Hotel Rafaello for making our first visit to Rome so lovely. We found the staff to be friendly and helpful and the standard of our room and the hotel in general excellent. The continental breakfast included in the price gave ample choice and set us up with a good start... More

Was this review helpful? Yes 1
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear Christine, Thank you for having joined the ones who have already praised us on Tripadvisor, we would like to remind everyone the Tripadvisor users have a special discount! :) Coming back to ourselves, ...we do our jobs with passion, commitment, and respects towards our guests' needs, and we can only be glad when this is perceived, and appreciated... Hoping... More

Portsmouth
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been to Rome three times and stayed at different hotels each time, this hotel is the best we have stayed at, it is centrally located but down a quiet side street, the staff were very helpful and the concierge was available most mornings to help you plan your day and route, a clean comfortable room with small balcony,... More

Was this review helpful? Yes 2
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear unhappy4540, We are glad we could make you happy for a change! :) (yeah, I know, bad joke! :)) On a more serious note, ...we are here for you: our guests, and your wellbeing is what we mostly care about, therefore we can only be happy when hearing or reading words like yours... Thank you for having given us... More

Seattle, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Raffaello Hotel is a great choice! Comfortable, very clean, and the location is very convenient to the Coliseum & Forum. The staff is very friendly, accommodating and tried hard to insure my stay was wonderful. I needed a hotel that is convenient to transportation and comfortable for a solo woman. The Raffaello is 2 blocks from the metro and within... More

Was this review helpful? Yes 1
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear Fremont21, Thank you for having shared us with the other Tripadvisor users, whom we would like to remind they have a special discount! Glad to hear we have been able, through our way of perceiving work, to make your stay here such a plesant one, and glad we were able, as much as we could, to give a little... More

Mareeba, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just enjoyed our second visit to this wonderful hotel. Last time we stayed as a couple and this time our daughters (and mother) came with us, and once again the helpful and friendly staff made our visit special. The location is perfect as it is located within easy walking distance from the train station and we found rail... More

Was this review helpful? Yes 2
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Sally!!!! I can't believe you remembered to write a new and such enthusiastic review about us! :) We are so glad to hear you got home safe and sound, and that we have managed to recreate the "homish" atmosphere you were looking for! Glad, as well, that we were able to somehow improve your holiday here with such small details...... More

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Additional Information about Raffaello Hotel

Address: Via Urbana 3 / 5, 00184 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
Ranked #39 of 1,263 hotels in Rome
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Raffaello Hotel 3*
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