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Raffaello Hotel

#64 of 1,267 Hotels in Rome
Certificate of Excellence
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Via Urbana 3 / 5, 00184 Rome, Italy
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Raffaello Hotel
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Raffaello Hotel
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1,786 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Williamsburg, Virginia
Top Contributor
72 reviews 72 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This small boutique hotel was large enough to handle all of our needs. The front desk service was excellent. The daily breakfast was served until 9:30am so we never felt rushed in the morning. Loved the room and the amenities.

Was this review helpful? Yes 1
Oakland
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is located in our favorite part of Rome, the Monti district. My husband and I stayed here overnight March 12th in transit to the US. We found the front desk people to be friendly and seemingly knowledgeable, although we did not need to ask them any questions. Our room was large with a terrace. The hotel is clean... More 

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Haifa
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and myself had a week stay in March and enjoyed it very much. We have picked the hotel for several reasons: close to Termini, centerally located where you can reach the attractions by foot and in a recreational areas, and above all the hotel facilities. Almost everything went as planned and the decent price we have paid made... More 

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Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear fistuk, Thank you for having given us a little bit of your time, we are glad you have enjoyed your stay here so much. Termini, Rome's main station, is 700 m away from us- whe you arrive to the hotel, it is downhill, when you leave the hotel, it is uphill, it can easily be done in 15 minutes... More 

Lincoln, United Kingdom
Top Contributor
63 reviews 63 reviews
37 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We read previous Tripadvisor comments about this hotel to make our choice. We weren't disappointed. Ideal location for the Termini station as well as a comfortable walk into the city. Our room (twin) was well appointed with wardrobe and storage space adequate and a good sized bathroom - the Jacuzzi shower cubicle was a bit on the tiny size but... More 

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Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear cherryimp, Thank you for having given us a little bit of your precious time, our guests' feedback is important for us. Thank you, as well, for having seen our genuine effort to make your stay here as pleasant as possible, and for having appreciated it, as well... As corky as it might sound, we do enjoy reading our guests... More 

Chapel Hill, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here last week for just one night. Only had 24 hours to see Rome and upon arrival our room wasn't yet ready which we had expected since we arrived prior to check-in, there was a woman there named Elena who was there to help tourists with their travel needs. She literally was amazing!! She helped us figure out the... More 

Was this review helpful? Yes 6
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Hey there, Miranda! :) Thank you so much for your lovely review, and for such a lovely description! Glad to have been able to be of any help, and grateful someone appreciates our work... :) Sorry you could only spend here one day, and we do hope we will have the chance to welcome you again soon, this time with... More 

Schaumburg, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights and the hotel met our expectations. Our room (a triple) was very large & comfortable and had everything we needed. There were plenty of choices at breakfast and the coffee was fantastic! The hotel was located within walking distance to many sites and close to train and bus stops.

Was this review helpful? Yes 2
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear rmcknolan, Thank you for having shared us with the other Tripadvisor users, whom we would like to remind they have a special discount... Our guests' wellbeing is very important for us, and as the smallest details count, we have decided to take care of our clients in all the ways, from breakfast, where we only use fresh and best... More 

Mumbai (Bombay), India
Top Contributor
53 reviews 53 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 4 nights, check in time is 2pm so we left our luggage and went for site seeing, when we came back our bags were already in the hotel room. room was nice, view was facing the road, we were on the 5th floor and there was a small balcony as well, could not use it due... More 

Was this review helpful? Yes 1
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear Kavishh, Thank you for having written such an honest opinion about us, and for having given us a little bit of your time... As our guests' feedback has always helped us growing, we very much care about it. Glad you have enjoyed your staying here so much, and hope you had a warm return home! Regards, Elena More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Three friends and I went to Rome for a few days. The hotel was good and rooms were very clean so cannot fault it on that front. However the service was horrible and the staff very rude. I was quite surprised to see this as the reviews on trip advisor say otherwise. We felt as if we were not welcome... More 

Was this review helpful? Yes 1
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear Sonam S, Thank you, first of all, for at least having been honest about the hotel being clean... :) I would like to start the rest by saying I am sorry that we gave you that impression: racism is something we cannot and will not ever contemplate: as a matter of fact, in the hotel work Italians, Romanians, people... More 

Sydney, Australia
Contributor
17 reviews 17 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Raffaelo was a nice hotel in a good location, at a great cost. We stayed early march 2015. It had lots of positives but there were a few negatives too. We liked it as it was a little off the main tourist track but still close enough to walk everywhere and in a quiet street. We did catch a train... More 

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Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear LeMae 32, What could I possiibly say after a romance like yours? :) We are happy you enjoyed your holiday. Fiorella (the breakfast lady) was very flattered to hear how much she was missed, even though the other ladies in the breakfast area know how to do the tea, as well, and the reception desk was astonished to see... More 

Senior Contributor
27 reviews 27 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel, good location, very quiet, within walking distance of a lot of Rome's attractions. metro also nearby. Hotel very comfortable with excellent breakfasts with a huge selection. Hotel very clean and well cared for. Staff on the front desk extremely friendly and helpful. tea and coffeee always available in small downstairs sitting area.

Was this review helpful? Yes 1
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear davalst12, Thank you, first of all, for the time you have given us while writing this review, we are glad to have been able to make your stay here a little bit more serene... :) We care about our guests' feedback, as it has always helped us to improve our services. The Pillow Menu, the toppers for the mattresses... More 

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Staying in Monti

Neighborhood Profile
Monti
Monti is Rome’s rebel yell. This neighborhood just west of Termini train station mixes grit with fun as it continues to fight for its reputation as a magnet for the artsy, alternative, and hipster. Every season, quirky boutiques and food spots sprout up on its cobblestone streets. The neighborhood supports unique and homegrown businesses that cater to its longtime residents as well as hipsters on the hunt. Hang out at Piazza della Madonna dei Monti anytime after lunch and you'll always find something going on.

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