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Raffaello Hotel

#63 of 1,269 Hotels in Rome
Certificate of Excellence
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Via Urbana 3 / 5, 00184 Rome, Italy
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Raffaello Hotel
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Raffaello Hotel
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1,815 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Location and price were our top concerns when choosing hotels and Raffaello was a good price for its manageable / decent location. The closest major site is the colosseum at 15 mins walking distance, followed by 20 mins walk to either Trevi Fountain or Spanish Steps. The metro runs along the outer circle of the historic center so not the... More 

Was this review helpful? Yes 2
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear FromOuterSpace, Thank you for having shared us with the other Tripadvisor users, whom we would like to remind they hace a special discount! :) We are glad we have been able to make your staying here so lovely, thank you for also reminding one of our strenght points: location. As for the suggestion you have given, may I please... More 

San Clemente, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This hotel was a great value. Highly recommend the larger rooms with the private deck. Central to everything Rome, all major sites were within 1.5 km, easy walking distance for most. The local neighborhood had a nice selection of restaurants and bars along with shops. The staff was extremely friendly and helpful. In particular, Elena did a great job of... More 

Was this review helpful? Yes
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear Richard, Even though we do our jobs with passion and enthusiasm by default, I must admit it is very pleasant to see some guests do appreciate our efforts to make your stay here as serene as possible. :) It is our main concern for your stay here to be as beautiful as it can get, and whenever we have... More 

Bathgate, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Had a Wonderful 3 day stay here. The hotel is small but extremely clean and welcoming. We had an economy room with not much of a view but we didn't go to Rome to look out a hotel window.The room was classy, clean and had everything we needed. The staff were all friendly and accomadating (nothing is too much trouble... More 

Was this review helpful? Yes 1
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear Alan C, Gald to hear we were able to impress you so much, and that you had a beautiful staying, as this is our main purpose: make our guests happy! :) As I was previously saying, our guests are for us more than room numbers, and we do try to pay attention to details, such as birthdays. :) Hoping... More 

billingshurst, west sussex
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for a 3 day short break. We were made to feel very welcome right from the outset. The staff were, without exception, extremely helpful and knowledgeable, and very happy to book trips, recommend restaurants etc. The room was spotlessly clean and very comfortable, and although the hotel is situated just off a main road there were no... More 

Was this review helpful? Yes 1
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear billiboy, Thank you for having chosen us. Thank you for having appreciated us. Nevertheless, thank you for having shared us and your opinion about us with the others. We do our jobs with passion and commitment, and we can only be glad that this is not only sensed, but even appreciated. We do realize how lucky we are to... More 

Yarm, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We can here with friends to see the sights/sites of Rome and were not disappointed. The Raffaello is well placed for most sites. The hotel itself was excellent. The staff couldn't have been more helpful. The rooms were spotless. One lovely touch was being able to get a free coffee/tea/chocolate when returning from a tiring visit!

Was this review helpful? Yes 2
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear Cisc05, Thank you for having given us a little bit of your precious time, and thank you for your concise opinion. As I always like stressing, we care very much about our guests' feedback, as this has been the meter for us to measure our improvement of the services and ourselves, as well... Hoping you will honour us with... More 

Suwon, South Korea
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Nice hotel nice price. Good location. Excellent room and managers. I can walk to Colosseum in 15 minutes. There is a subway station near this hotel and near the subway there is a big market and a great korean market too. Breakfast is better than my expectation. During my 19 days travel, this hotel is the best.

Was this review helpful? Yes 2
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review
Google Translation

친애 따 꿍맘, 우리는 그들이 특별... More 

Gosport, United Kingdom
Senior Contributor
33 reviews 33 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

came here for our honeymoon coming up to a year ago now and we stayed for the week and it was amazing, from the staff to the breakfast, All staff were very helpful and knowledgeable about the city and told us place where to eat and visit, The room was perfect we got one with a balcony where we sat... More 

Was this review helpful? Yes
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear bigtastie87, Thank you for having remembered us, even after an year, and for having dedicated us a little bit of your time! :) We are so very happy to hear we have been able to leave you such pleasant memories about such a special moment in your life... We are here for you, our guests, and we try to... More 

Gwent
Top Contributor
66 reviews 66 reviews
35 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

Exceeded our expectations. Everything about this hotel is the best. Hubby upgraded our room as an extra treat and loved our own patio area where we sat in the evening with a glass of wine (or two). Staff knew it was my special birthday and we were given a complementary bottle of wine (many thanks). Via Urbana is a lovely... More 

Was this review helpful? Yes 2
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear AvrilmastWales, Thank you for having given us a little bit of your precious time, we are glad to know we have been able to make your birthday even more special than your wonderful husband wanted to make it! It was our pleasure to have you here, and we're not just saying that... Yes, indeed, the Superior rooms can be... More 

Oslo, Norway
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

this is a very average hotel! Let me explain. We booked it after reading all WOW reviews here, but were really disappointed with our superior room: very small, jacuzzi shower was a most stupid we've ever seen, I'm rather petite but was to struggle for space. The bathroom wall tiles and the towel rack were dirty! We were delayed 1... More 

Was this review helpful? Yes 2
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear sandratellef, I wouldn't even know where to start from, but I am going to try. Beginning with the beginning, you have booked here 3 nights, exactly on the Easter weekend, when prices were a bit high, and availability was a huge problem for all hotels in Rome (you know, Vatican and Pope being here). You have had a flight... More 

California
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel was great for the price, and especially accommodating to English speakers. Very clean and comfortable, with remarkably helpful staff. The front desk was always ready to recommend a restaurant, a walk, or help make the tourist comfortable in a busy and very touristic city. There was not a single problematic issue and my family would be most comfortable... More 

Was this review helpful? Yes 4
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review

Dear LAM1, Thank you so much for such an enthusiastic review, we are happy for having been able to make your stay here so serene... Thank you for your appreciation: it feels good to be noticed, but from a profesional point of view, I have to say it feels good being reminded you're on the right track! :) Hoping you... More 

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