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Holiday Inn Express Rome - San Giovanni

#349 of 1,267 Hotels in Rome
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Via Assisi 51, 00181 Rome, Italy
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Holiday Inn Express Rome - San Giovanni
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Holiday Inn Express Rome - San Giovanni
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850 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubai, United Arab Emirates
Top Contributor
255 reviews 255 reviews
54 hotel reviews
241 helpful votes 241 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Check in and check out were very robotic, nothing special about this hotel, just a standard 3 stars hotel in Europe, clean, breakfast is less than average. I didnt like the area of the hotel, iam not sure why they built a hotel in a the middle of such residential area. Stay was OK but will not stay there again.

Was this review helpful? Yes
Roberto C, Director of Sales at Holiday Inn Express Rome - San Giovanni, responded to this review

Dear Valued Guest, I’m really sorry you won’t stay in our Hotel again because we did all of our best to let you have a pleasant stay. The check-in and check-out procedures have been studied from Intercontinental Hotels Group to provide a warm welcome. The Receptionist made a fast recap of your reservation and offered our free City map with... More 

Contributor
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visited Rome, Italy for the first time stayed two nights, three days as part of an easyjet package. Arrived mid afternoon to be greeted by a really friendly receptionist who gave us loads of information on how to travel in Rome! Our room had a balcony which overlooked the city, and I was really impressed with the standard of the... More 

Was this review helpful? Yes 5
Roberto C, Director of Sales at Holiday Inn Express Rome - San Giovanni, responded to this review

Dear Valued Guest, I was particularly happy to read your comments about… because our biggest satisfaction will be to maintain the hospitality promise: to let you have a pleasant and comfortable stay We are proud to be your hotel of choice in Rome and looking forward to welcome as favorite Guest, I remain with kind regards. Roberto Cangrande Sales Manager... More 

Dublin,Ireland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Check in very efficient. Room what you would expect clean tidy roomy. Staff very good front of house very helpful with all requests. Breakfast surprisingly good loads of choice hot and cold. Not far from sights 30 mins by foot to Colesseum Vatican a 25 minute taxiride. If staying in Rome would reccomend to all.

Was this review helpful? Yes 2
Roberto C, Director of Sales at Holiday Inn Express Rome - San Giovanni, responded to this review

Dear Valued Guest, Let me express my deep satisfaction concerning your precious world used to describe your stay with us, real reason to us continue this way! We are proud to be your hotel of choice in Rome and look forward to welcome you back. Roberto Cangrande Sales Manager Holiday Inn Express Rome San Giovanni More 

UK
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just stayed for four nights with the BA package. Staff are helpful and welcoming. Special appreciation to Dominic, who checked us in and given directions for travelling around. He also help us to print out the train and tour bookings confirmation, as unable to do it from the internet point in the lobby. The room was clean, fresh towels everyday,... More 

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Roberto C, Direttore vendite at Holiday Inn Express Rome - San Giovanni, responded to this review

Dear Valued Guest, Thank you very much indeed about your nice survey about your recent stay with us and as you perfectly wrote our Hot American Breakfast Buffet is our best way to thank you for choosing us, although please remember it is always in room rate included. I’m sorry you had problem with the Wi-fi connection but we put... More 

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at this hotel for a 5-night stay in February 2015. We are experienced travelers who have stayed in a wide range of hotels worldwide with varying levels of convenience. I've given the hotel a excellent review for those who choose their hotels purely based on numerical values. The below summary details important things to know... More 

Was this review helpful? Yes 5
Roberto C, Director of Sales at Holiday Inn Express Rome - San Giovanni, responded to this review

Dear Valued Guest, let me thank you for the positive review and for the several things listed with the intention to provide a productive suggestion. To better understand of my below explanation Please note our Hotel belongs to the Holiday Inn Express Brand (3 stars rating): the limited service brand with the InterContinental Hotels Group. It means we guarantee the... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 20, 2015

My husband checked in as the first part of a three part vacation in Italy and it was a nice start to the holiday. We arrived early, well before check in time but we're able to arrive and leave our luggage and head off to the sites. The front desk staff was good or ok at times but at least... More 

Was this review helpful? Yes
Roberto C, Director of Sales at Holiday Inn Express Rome - San Giovanni, responded to this review

Dear Valued Guest, Thank you very much indeed about your nice survey about your recent stay with us and as you perfectly wrote our Hot American Breakfast Buffet is our best way to thank you for choosing us, although please remember it is always in room rate included. Regarding the wi-fi to slow, we provide for free 512 Kbytes on... More 

Moscow, Russia
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 17, 2015

We travelled to Rome in the beginning of February, this hotel was a good price for the dates of our stay (it was a sale), and it was a good choice. The hotel is not in the centre, but you can easily reach the city centre by metro (7-10 min walk from the hotel is Ponte Lungo or Furio Camillo... More 

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Roberto C, Director of Sales at Holiday Inn Express Rome - San Giovanni, responded to this review

Dear Valued Guest let me first express my acknowledgments for your kind review upon your recent stay with us, it is for us reason of proud to carry on this way because the Guest’s satisfaction is our priority. Hoping to be able to welcome you as favorite Guest next time you will be in Rome, I remain with kind regards.... More 

Helsinki, Finland
Contributor
14 reviews 14 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 16, 2015

Holiday Inn express San Giovanni is quite good value for your money. It is located right next to Tuscolana train station and it is easily accessible from the Fiumicino Airport. The surrounding area is totally safe, also during nights. Had no problems at all and felt really safe all the times. Rooms are a bit old fashioned, but the king... More 

Was this review helpful? Yes 1
Roberto C, Director of Sales at Holiday Inn Express Rome - San Giovanni, responded to this review

Dear Valued Guest, I do apologize for the problem occurred at the Lobby Bar, because the correct price of a double expresso is € 2,00 any way I will go into deep this matter to understand what is happened and the reason why the first time you have been asked to pay € 3,00. Let me assure you it was... More 

New York City, New York
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 11, 2015

Luckily from the airport, I decided to pay $9 for the shuttle to get to the hotel directly. The train from airport was a bit confusing, and i was told there was no train on sundays to the stop for my hotel. Check in was easy, and the entire hotel looked very clean and organized. Our room was on the... More 

Was this review helpful? Yes 2
Roberto C, Director of Sales at Holiday Inn Express Rome - San Giovanni, responded to this review

Dear Valued Guest, Thank you very much indeed about your nice survey about your recent stay with us and as you perfectly wrote our Hot American Breakfast Buffet is our best way to thank you for choosing us, although please remember it is always in room rate included. Regarding the location, please note the Hotel is situated in the south... More 

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