Next time I pay 60 euros for a room, I expect to get one with a lock on the door. When I discovered that my lock was broken, all I got for an answer was a shrug from a gormless night staff man who told me to 'prop a chair under the door'. I don't appreciate the fact that nothing was done about it (or a discount offered). I paid for a private room expecting a measure of security, and got less than I would expect from a dorm.
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