After reading some positive reviews i had some hope. room was 3m by 3m little box with the bathroom door a foot away from my bed. 14 inch tv (4*??). Toilet cramed into a corner so if your taller the 5ft then you have to sit awkwardly. Either they had beg bugs or starched their sheets so much that you... more

I thought I had found a bargain with this hotel, but everything about it was disappointing. The room was tiny and boiling hot. The management refused to activate the air conditioning on the basis that it was October (even though it was blistering outside). Our fridge was broken so everything in it was warm but, typically the water in the... more

A good location for exploring Rome with the termini station for great access in and out of Rome. My partener and I stayed for 3 nights last week and have both since returned with bed bug bites, so just beware of that. Also, you'll prob need a cappucino stop mid morning as breakfast coffee was awful......especially for italy! more

We stayed here for a long weekend. Definitely not a 4* star hotel. Although I would happily class this as a good 3* hotel. Hotel is in a good location for all the major sites. Metro less than 5 mins walk away. Hotel and room was very clean. Beds were comfortable. Clean towels ever day and room was cleaned to... more

Booked a 3 night stay in Rome through Lastminute's secret hotel and although we got a really good deal (less than £80 a night including breakfast) we were really concerned when we read the reviews. Maybe not the most attractive hotel from the outside and a little quaint and dated on the inside we found the rooms to be clean... more

I stayed at this hotel with a friend in August 2009 for three nights. We had no complaints. The room was fine and we were happy with everything whilst we were there. The reception guy was fairly efficient and helpful. The only one thing which was a bit annoying was that we booked a twin room, but the beds were... more

After having booked this hotel with lastminute.com as a secret hotel we then read the reviews and were a bit worried. We should not have been at all. The hotel staff were excellent, we booked into our room at midday with no problem as the room was ready for us. We asked for an extra pillow when we arrived in... more

I stayed in this hotel for a week found it great it was spotless and the room was cleaned every day. Its beside the bus and train station and near to all the sights breakfast was basic but nice the staff where friendly and helpful. great value for money and i would stay here again more

After staying in an amazing 4* hotel in Venice we were expecting the same at Hotel Champagne but did not find it! This hotel was booked through lastminute.com as a mystery hotels. It is not a 4* hotel, possibly a 3* or 2*. The reception staff were kind and helpful. Straight away we tried to get into our room and... more