My husband and I booked our Rome trip through an internet company, which is how we wound up at the Hotel Center. All I can say is that the hotel was so awful that we checked out 1/2 an hour after we checked in and moved to a different hotel. Do yourself a favor and go to Hotel Smeraldo. It's... more

1. We were made to walk a long way from hotel center 1 to center 2 which is a long way considering our baggage since our reservation did not specifically state which hotel center we are billeted. 2. The guy at the reception just handed us the key without instructing us to insert the key card in the slot to... more

I have traveled all over the world and never found a hotel as cheap as this one. 1. Its not close to the rail station, good 20 min walk via a rough neighborhood 2. They charge 20 euros for a tv remote, 12 inch tv that does not work 3. lights in the hallway turn on for a few seconds... more

It is the worst hotel I have ever stayed at! If it was presented with 1 star, I would accept it as normal. I usually stay at 3 star hotels, sometimes at 4 star and what I saw here was far far away from a 3 star category. The walls were scratched, the ceiling has mould, the towels were torn,... more

The breakfast was very poor. The milk was from a machine with terrible taste. Everything was dirty and worn-out which you can see on my pictures. You need to pay a deposit of 20 Euro for remote control. There was mould in the bathroom. The towel was torn. The bed was not comfortable. The plaster of the room was broken... more

We had a room on the first floor near the lobby. It was like sleeping in a dorm room on a cot. 1. It was very noisy due to the location. 2. The bathroom smelled like a sewer. 3. I have never seen towel like this before. They were a little heavier than a sheet. 4. Refrigerator was broken. 5.... more

Room 612, Hotel Center II, Rome, Via Giovanni Giolitti 443 1. Heat could not be regulated. Always at full blast. Had to open windows. 2. No light in bathroom. Had to buy an extension chord to move a lamp into the bathroom. 3. Non operable TV without 20-euro deposit for remote. 80% of key boxes at registration contained remotes indicating... more

We were booked into this hotel through Gate1Travel and were appalled that this was considered a 3 star hotel. The room was just big enough to fit a double bed. And I really do mean, just! When my husband sat on the edge of the bed, his toes touched the door to the bathroom. The bed was a very thin... more

We just visited Rome, and while this hotel had a bit larger room than I expected, that and it's price is about all it had going for it. The desk person went out of his way to be miserable to everyone, being rude, grunting back answers. Day or night he always seemed to be there, and when the hotel locks... more