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Donna Laura Palace Hotel

#334 of 1,269 Hotels in Rome
Certificate of Excellence
Lungotevere delle Armi 21, 00195 Rome, Italy
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Donna Laura Palace Hotel
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Donna Laura Palace Hotel
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557 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pearland, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Our main problem was that on every website, this hotel states they have air conditioning. This was the NUMBER ONE reason we booked. We're from the south in the U.S. and we really rely on a/c. We're used to the noise and the consistently cool temperatures inside. It was a must when booking hotels. Apparently, they don't let you use... More 

Was this review helpful? Yes 1
Loan_Hotels, Guest Relations Manager at Donna Laura Palace Hotel, responded to this review

Dear Mrs Stephanie C, first and foremost thank you for taking the time to share with us your feedback on your recent stay! We appreciate you taking the time to bring to our attention your experience with our Hotel. On the other hand we are sorry to read your concerns about the a/c indipendent control missing in your room .... More 

Toronto, Canada
1 review
4 of 5 stars Reviewed 1 week ago

It was a nice Hotel, close to many of the main attractions walking distance...people were freindly,...overall a good expirence...we would stay there again ...all in all ...it was a good choice for us.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
gruppoloan, Guest Relations Manager at Donna Laura Palace Hotel, responded to this review

Dear Mr "Rocco C", Thank you for taking the time to share with us your positive feedback on your recent stay and to have chosen our Hotel Donna Laura Palace. We are thrilled to hear that you had a great experience and learn you appreciation about our service and friendly staff. Your advice and suggestions will be of great help... More 

Belfast, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we stayed at the Donna Laura in room over Easter break , it was quiet and the staff were lovely and helpful. breakfast wasn't great . Rooms were very clean and comfortable , cleaned every day with fresh towels . a bit off the beaten track but close to metro.

Was this review helpful? Yes 1
gruppoloan, Guest Relations Manager at Donna Laura Palace Hotel, responded to this review

Dear Mrs "Kate2864", Thank you for taking the time to share your positive feedback on your recent stay with us. We are very glad to know that you had a very nice stay at the Donna Laura Palace, and learn your appreciation about the friendly atmosphere, cleanliness, connection. It is our goal to consistently provide customer satisfaction and your comments... More 

London, United Kingdom
Contributor
20 reviews 20 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place is great value for money. The receptionists were reasonably helpful. Breakfast buffet was fantastic and very generous. Rooms were perfectly adequate. Unfortunately location is not great but if you're happy to take taxis then this place does the job just fine!

Was this review helpful? Yes 3
gruppoloan, Guest Relations Manager at Donna Laura Palace Hotel, responded to this review

Dear "adrian w", Thank you for your review and to have chosen for Donna Laura Palace Htl I am delighted to read such a gleaming report of our Hotel, staff, facilities. I have shared your review with our whole team. We are very much grateful for your compliments! Your advice and suggestions will be of great help for future guests... More 

Stroud, United Kingdom
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel is stylish and well maintained - friendly helpful staff . Right on the river with a main road route into the city running past - traffic noise all hours and room hot so not possible to open the window. Bathroom small but well apointed - issue with shower head falling out of the holer which we didn't take the... More 

Was this review helpful? Yes 1
gruppoloan, Guest Relations Manager at Donna Laura Palace Hotel, responded to this review

Dear "TerryPara", Thank you for your review and to have chosen the Donna Laura Palace for your stay in rome! I am delighted to read that you had a good experience and learn your appreciation about the comfort of the room, helpful staff and I do apologize for the poor wifi connection service and your uncomplete satisfaction for our breakfast... More 

home
Contributor
13 reviews 13 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 14, 2015 via mobile

Our stay at the hotel didn't get off to a good start. When we arrived we were informed that it was over booked, and they were getting a taxi to a sister hotel. That was fine except the taxi took us to the wrong hotel. When we eventually arrived at hotel glori we were give a large single bed for... More 

Was this review helpful? Yes 1
gruppoloan, Guest Relations Manager at Donna Laura Palace Hotel, responded to this review

Dear "coccs", Thank you for your comments, in which you drew my attention to your experience while guest at the Donna Laura Palace Htl . We are glad to know that we met your expectations and that you enjoyed our pool, attentive staff, comfort of the room. It is our goal to consistently provide customer satisfaction and your comments are... More 

Bognor Regis
Top Contributor
57 reviews 57 reviews
26 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed March 10, 2015

This is my 2nd time staying at this hotel and in truth things haven't really changed. The hotel remains clean and well presented but its clearly set up for transient business travellers and Italians. The staff were approachable and helpful especially Isabella on reception. The restaurant was a struggle as the poor guy working their had to do the job... More 

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Senior Contributor
29 reviews 29 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 1, 2015

It is a business hotel so you can expect it to be functional, comfortable and not expensive. No pool or vast grass areas. The room was good and clean. This hotel has WIFI- free of charge. The staff was mediocre, busy all the time and hard to begin conversation with. Some of the staff were polite some of them not.... More 

Was this review helpful? Yes 1
gruppoloan, Guest Relations Manager at Donna Laura Palace Hotel, responded to this review

Dear "Minormila", I am delighted to read such a gleaming report of our Hotel and good location. I have shared your review with my whole team. We are very much grateful for your compliments! We have noted your comments about minibar and guest assistance in order to double check and improve our service in the next future. Once again, we... More 

Sofia, Bulgaria
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 2, 2015

Starting with the location - it is in a residential area, so way off the busiest streets, yet some 400-500 m to the metro station. Convinient if you are a walker - I liked the location a lot but this was my 4th visit to the Ethernal city and I know Rome quite well. The hotel itself is nice and... More 

Was this review helpful? Yes 1
gruppoloan, Guest Relations Manager at Donna Laura Palace Hotel, responded to this review

Dear TodorMano, Thank you for sharing your experience at the Donna Laura Palace! All of us were delighted to hear all of your wonderful comments mentioning the facilities and service that make the Donna Laura Palace the right place to stay. I have shared your comments with our whole team .We are very much grateful for your compliments. We hope... More 

Athens, Greece
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 15, 2015 via mobile

This was our second time in this fantastic,lovely hotel which is located in a very beautiful area called Prati.The hotel in next to Tever river,in a green,elegant and very safe zone with beautiful buildings and wide streets and it is a 12-15 walk from Piazza del Poppolo. The hotel itself is wonderful.Beautifully decorated full of marble,spottesly cleaned and for sure... More 

Was this review helpful? Yes 1
gruppoloan, Guest Relations Manager at Donna Laura Palace Hotel, responded to this review

Dear "189400Geo", Thank you for your positive feedback and to have chosen the Donna Laura Palace for your stay in Rome! I am delighted to read such a nice report about our Hotel, location, comfort, breakfast, cleanliness and staff. ( I'll forward all your nice words to Francesca and Katerina for sure ! ) Your advice and suggestions will be... More 

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