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Marco Polo

3.0 of 5 Via Magenta 39 | 3rd floor, 185 Rome, Italy
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503 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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York, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Marco Polo from 13th to 16th November. The staff could not have been more friendly and helpful, The room was spotless, cleaned every day, bed linen changed every day Will return in future

Was this review helpful? Yes 1
Berlin, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Really well located for Termini station and the airports. Just 1/2 block from subway entrance. We stayed on the 3rd floor at the side of the building. External noise was minimal and we barely had to wait for the lift. Friendly staff, efficient and helpful. They found for us a nearby really good old fashioned diner but there are so... More

Was this review helpful? Yes 1
Lorenzo D, Responsabile relazioni con la clientela at Marco Polo, responded to this review

Dear Mr Jan D, Thank you so much for choosing Hotel Marco Polo as your preferred accommodation and for taking the time to share your nice comments after your recent visit with us. It was real pleasure to learn that your stay with us was such a pleasant one. Your opinion, as every single guest, is very important to us... More

Rome, Italy
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in Hotel Marco Polo with my friends for 3 nights in October and it was a perfect solution for us. Really great value for good price. First of all, the location was very convenient, great for visiting the city and also easy to reach from the airport. The subway, buses and airport shuttle are just one step away,... More

Was this review helpful? Yes 1
Lorenzo D, Responsabile relazioni con la clientela at Marco Polo, responded to this review

Dear Guest, Very pleased and thankful to hear you enjoyed your stay and for submitted a detailed review. A good value for money is one of the strengths of our hotel and we are pleased to share your appreciation. It was our pleasure in accommodating yourself and friend's and hope to serve you again when your travel plans bring you... More

London, United Kingdom
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 17, 2014

The room was clean, friendly people at the reception but it is small - only a bed and a stood. the pictures in the hotel's website don't really represent the actual size of the rooms. It was very noisy during the night and early morning when they prepare the breakfast buffet. The buffet had bread, croissant, cereals and coffee (from... More

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32pippo32, Responsabile relazioni pubbliche at Marco Polo, responded to this review

Dear Ms Helen, First of all we want to thank you for this review. It was for us a pleasure to have you as our guests. We are glad to know you have appreciated the cleanliness & our receptionists. We regret to have not completely satisfied you. I remind you of booking directly with us so you'll always have free... More

1 review
5 of 5 stars Reviewed October 15, 2014

My girlfriend and I stayed at the Hotel Marco Polo for 6 nights. The room was a good size and spotless. Our room was nice and quiet and dhe bed was extremely comfortable. The rest of the hotel was also great and clean.We found the staff at the hotel to be warm and helpful. In particular, the members of staff... More

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32pippo32, Responsabile relazioni con la clientela at Marco Polo, responded to this review

Dear Gianfranco , Thank you so much for this complete review. We're pleased to know you have found everything excellent. Besides it’s a real pleasure to know you are so satisfied of time you spent with us. We really hope to meet you again the next time you’ll be in Rome because there is still so much things to see... More

Vila Nova de Gaia, Portugal
1 review
3 of 5 stars Reviewed October 10, 2014

I had an infiltration in the bathroom, so I had to change to another hotel, but I only got to know it at night, so I could not take a shower at night in my room. The other hotel that they put me in was worse (Philia), and it seemed to me that other people were being directed to this... More

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Paris, France
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 10, 2014

We didn't have the pleasure to sleep in this hotel, despite the fact that we book 3 nights. They actually put us in some random hotel (10mins walk), pleading that they had some issue with the shower... they just do surbooking. It's very annoying and unprofessional. Don't go there!

Was this review helpful? Yes 1

Travelers are raving about these Rome hotels

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2014

My father and I have stayed at the Marco Polo three times over the last four years. The staff is very friendly, the rooms clean, and the location ideal. Lorenzo and Francesco remember us on out trips, and are very accommodating, offering us a coffee from the espresso machine behind the bar upon our arrival. Even though the location seems... More

Was this review helpful? Yes 1
Zoetermeer, Zuid-Holland, Netherlands
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 24, 2014

The hotel is nearby the central station "Termini", about 2 minutes walk. We parked our car in the garage at the end of the street. This is paid with security. The hotel staff was helpful and very friendly, especially Francesco. We had a family room which was very clean and big enough for us, 2 adults and our 3 children... More

Was this review helpful? Yes 3
City of Venice, Italy
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 15, 2014

Situated on the 3rd floor of a very old building, not a nice area, we were told that the area is a gathering place for refugees, the elevator is an old fashioned wire cage type, the bathroom was dirty with black milddew in the shower -shower not working, view from the bedroom is a disgrace, looking into a filthy area(... More

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Additional Information about Marco Polo

Address: Via Magenta 39 | 3rd floor, 185 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome > Castro Pretorio
Price Range (Based on Average Rates): $
Hotel Class:3 star — Marco Polo 3*
Number of rooms: 1
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Also Known As:
Marco Polo Hotel Rome
Marco Polo Rome

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