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Marco Polo

#506 of 1,269 Hotels in Rome
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Via Magenta 39 | 3rd floor, 185 Rome, Italy
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547 reviews from our community

Traveler rating
    199
    158
    83
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    66
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I took my mum here with a groupon voucher for a long weekend. The location is excellent, near to the metro station and also where the bus arrives from the airport. The breakfast could be better as it is a total cattle market and very busy with tables not being cleared quick enough. The room is ok, nothing special, it's... More 

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Windsor, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 21, 2015

Yes it is in a good location and there is a laundry facility next door which is convenient . Our safe was in operable for the 5 days we were there and they didn't care to get it fixed. Not good when you are leaving your money, pass ports and valuables there to go out on your tours. Breakfast was... More 

Was this review helpful? Yes 1
Lorenzo D, Responsabile relazioni con la clientela at Marco Polo, responded to this review

Dear Sir, Yes we are in a good location. Yes , there is a laundry facility next door which is convenient. Yes , the staff is friendly. The rooms are cleaned daily and a maid is at your service 16 hours a day. So why you rated us 2 of 5 ? Maybe because you weren't able to use the... More 

Berlin, Germany
1 review
5 of 5 stars Reviewed March 5, 2015

Marco Polo Hotel was the perfect choice for our holiday in Rome. It is located only one minute walk from Termini Station (which is the meeting point of Rome's two Metro lines) which means that the historical city center is less than 20 minutes by foot. The super nice and helpful staff, the clean and well-equipped room served as a... More 

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Lorenzo D, Responsabile relazioni con la clientela at Marco Polo, responded to this review

Dear Gaspar, Thank you so much for your kind feedback! We are thrilled to hear that you had a pleasant stay with us, enjoying our breakfast and especially appreciating our rooms and service! You are very welcomed to come back anytime travels bring you to the area! Hope to see you both very soon Diego | concierge More 

Berlin, Germany
1 review
5 of 5 stars Reviewed March 5, 2015

Very nice, helpful, friendly stuff. Comfortable rooms with TV, wifi, towels in the shower, hairdryer. Good breakfast till 10:30, so you should not wake up early if you don't want to. Also check out is till 11:30. It's near to Termini which makes your stay easier, because Termini is in the middle of the city so you can reach for... More 

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Lorenzo D, Responsabile relazioni con la clientela at Marco Polo, responded to this review

Dear Borinagy2, Thank you for writing such a nice review on Trip Advisor. We are happy to see you enjoyed your stay in our hotel. On behalf of our entire staff at Marco Polo Hotel Rome we thank you for your visit and we hope to see you again when your travels bring you back to the area! Warm Regards... More 

Senior Contributor
39 reviews 39 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed March 3, 2015

stayed here for 3 nights out of 4 booked due to hotel having work done and being moved by the hotel to their sister hotel. On arrival we were pleasantly surprised that it was actually less than 100 metres from the main Rome Termini ( station). We found the hotel on the 3rd floor of a large building with other... More 

Was this review helpful? Yes 1
Lorenzo D, Responsabile relazioni pubbliche at Marco Polo, responded to this review

Dear Mr John Fisher, We are sorry to read that you think our hotel is not a 3 stars but we can guarantee that we are indeed. We are thankful to you for this review, that is in the end positive about us and we invite you to be again our Guests the next time you’ll be in Rome so... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2015

We had a good time in Rome and really liked the central based hotel close to the station. Nice and friendly staff as well! We asked for a room with bath and they were so kind to give it to us. Also we got good restaurant advice.

Was this review helpful? Yes 1
Lorenzo D, Responsabile relazioni con la clientela at Marco Polo, responded to this review

Dear Eva D, Wonderful to hear that you spend such an amazing stay with us, especially appreciating our rooms and service! We will be delighted to see you back anytime! Kind regards Diego | concierge More 

Maarssen, The Netherlands
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 26, 2015

The location of the hotel was perfect next to Termini station. From this place you can reach every place with public transport. The staff in the hotel were very helpfull and friendly. The only negative comment was the breakfast. The last day of our stay the breakfast runned out of pastry because the lady of breakfast was cleaning rooms at... More 

Was this review helpful? Yes 2
Lorenzo D, Responsabile relazioni con la clientela at Marco Polo, responded to this review

Dear Guest, We thank you for all you comments and to recommend us to everyone. Thank you for your note. We have reported it to the maid. We are very glad to know that your enjoyed your stay with us, that you appreciate our staff, our rooms and location. Do not hesitate to contact us directly for a next stay... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 18, 2015

My husband and I recently stayed at the Marco Polo for three nights. We found the hotel to be lovely and clean. The breakfast was varied and all food was fresh. The receptionist Francesco was very helpful with advise regarding Metro, restaurants, etc. The location was very convenient to everything and we were allowed to leave our luggage in reception... More 

Was this review helpful? Yes 3
York, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed November 17, 2014

Stayed at the Marco Polo from 13th to 16th November. The staff could not have been more friendly and helpful, The room was spotless, cleaned every day, bed linen changed every day Will return in future

Was this review helpful? Yes 7
Lorenzo D, Responsabile relazioni con la clientela at Marco Polo, responded to this review
Google Translation

Gentili Signori, Nel ringraziarvi di cuore per questa recensione così cortese, ci auguriamo di potervi avere ancora nostri graditi ospiti.... More 

Berlin, Germany
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 4, 2014

Really well located for Termini station and the airports. Just 1/2 block from subway entrance. We stayed on the 3rd floor at the side of the building. External noise was minimal and we barely had to wait for the lift. Friendly staff, efficient and helpful. They found for us a nearby really good old fashioned diner but there are so... More 

Was this review helpful? Yes 5
Lorenzo D, Responsabile relazioni con la clientela at Marco Polo, responded to this review

Dear Mr Jan D, Thank you so much for choosing Hotel Marco Polo as your preferred accommodation and for taking the time to share your nice comments after your recent visit with us. It was real pleasure to learn that your stay with us was such a pleasant one. Your opinion, as every single guest, is very important to us... More 

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Staying in Esquilino

Neighborhood Profile
Esquilino
Old school vibe from the very beginning is the only way to describe the Esquilino neighborhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighborhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up basketball games. Look around you: this area isn’t like the historic center. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.

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