First day my tour group was there, four people got stuck in the elevator with their carry-ons. My friends and I(5 people) were stuffed into a room with two twin beds, three cots and four pillows. Our shower shared the same floor as our leaky toilet ,which ran all night like a Jerry Lewis tele-thon. The lights in some rooms... more

Typical small room - get used to it. Hinges on armoire were broken. Shower curtain smelled. Late at night heard screams in the next room. Through the walls heard voices of 2 women yelling about a big bug on the bed. Breakfast = day old crossants and coffee. After a student tour left, the breakfast added yogurt, juice and fresh... more

Try to beat this bad experience. My group and I took a tour through the Roman sites one day and returned to our hotel to find that the maids had gone through our luggage and hid one article of clothing from 14 different students. The maids had removed the blouses, skirts, pants, etc. and placed them BEHIND the armoir, under... more

I really can't agree with all the previous bad reviews. We had a very nice experience here. I do speak Italian, so that may make a difference. We arrived at the airport in Rome and the hotel had booked a driver to come and pick us up. He was there waiting and smiling holding up a card with my name... more

I thought that this was an incredible hotel. I stayed with a group, and although we were a bit cramped, the balcony and staff made up for it. I'm planning another trip for this summer and am quite excited to stay there again! more

Found the Pergola a wonderful place and conventient to the sights by bus. more

extremely bad hotel....really really bad. Rude unhelpful staff, small and dirty rooms. Even the local taxi cab drivers tell tourists how bad the hotel is...stay away!!! more

I am usually pretty tolerant when it comes to hotels, because I have had to stay in some poor conditions, but this was beyond terrible. I was with a group, and some rooms smelled, beds were crammed into them, and some of the employees were just plain rude. When a member of my group asked for new sheets because his... more

this hotel was horrendous. Do not believe the pictures posted at the website of this hotel. The hotel hasnt looked like that since Caesar was in power. Plus the man that runs the hotel "Sergio" insists that celebrities are staying in the lovely rear of the hotel....there is no rear of the hotel. Plus you cant forget the fact that... more