We booked a stay online, based on the offer communicated to us, which said that breakfast was included. On receiving the booking confirmation, we found that we had to pay extra for breakfast. We immediately asked for cancellation of the booking, to which the hotel did not respond. We sent several reminders, but to no avail. We booked another hotel...
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Dear Sir,
We really regret the fact that you were not satisfied with the online booking for our Hotel.
However, It has always been our endeavor to pursue the interests of our clients to the best of our abilities.
We have controlled your booking details carefully, your reservation was made with a non-refundable cancellation policy on cheaper price (with more...
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