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BEST WESTERN Premier Hotel Royal Santina

#235 of 1,271 Hotels in Rome
Certificate of Excellence
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Via Marsala 22, 00185 Rome, Italy
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1 room 1 adult
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BEST WESTERN Premier Hotel Royal Santina
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762 Reviews from our TripAdvisor Community

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County Louth, Ireland
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Really enjoyed my stay here. The bed was one of the comfiest I've ever stayed in away from home and the room was nice and quiet. The mood lighting was also very cool. We found the reception staff to be lovely and helpful, even giving us a free late check out of 2 pm! The only reason I'm not giving... More 

Helpful?
Thank Saor19
Rhodes, Greece
1 review
2 of 5 stars Reviewed 4 days ago NEW

Really rude Stephanie at reception. Disappointing check-in (we haven't heard "welcome") Disappointing check-out (no farewell at all) We haven't felt welcomed... The oldest guy at reception (wearing glasses) attacked to somebody during his shift, in front of us and other guests. All rooms have twin beds... no double bed at all, even though we booked for it and asked for... More 

Helpful?
Thank irene d
Detroit, Michigan
1 review
3 of 5 stars Reviewed 1 week ago NEW

It was about a 100 a night. Customer service was average to bad. Phones are a hassle to use. No phone by the desk. Everytime you have to use the phone you have to go by the bed. A lot of noise at nigh. Lobby personnel are not friendly. Breakfast is ok (average). Housekeeper are very good, excellent. Room service... More 

Helpful?
Thank Tony B
Sarnia, Canada
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights while visiting Roma. We picked this one because of the proximity to the train station. It isn't a far walk to the Colosseum, close to great restaurants and attractions. The breakfast here is great, beds are comfortable, room was spacious, bathroom was clean and nice, location was fantastic! Would stay here again in a... More 

Helpful?
Thank mjgallaway
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Its not my first time in Best Western Royal Santina, but this time everything was not going as i request, from the booking of business room and was not clearly mentioned on Hotels.com the differences between the different types of rooms to the refilling of minibar and the bad shower in bathroom and cleaning of the room. Upon arrival i... More 

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Thank Mohamed H
Stafford, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

If you are looking for a hotel that's in the centre of Rome this is it! We were staying for 3nights to sightsee so we chose this as it was near the main train station (termini) Check in was strictly 2pm however they let us store our luggage and use the wifi whilst we waited. Staff on reception were friendly.... More 

Helpful?
Thank Jules K
Ramat Gan, Israel
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent location, one minute walk from Termini Station - easy to get anywhere in Rome, very helpfull reception, very good breakfast, nice & comfortable room, probabely will be our preffered hotel next time in Rome.

Review collected in partnership with Best Western

Helpful?
Thank ShlomiObstler
Hertford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

very nice modern hotel. rooms are very clean. perfect location right next to termini station and shuttle bus from the airport stops right outside also main attractions are around a 20 minute walk from this hotel. breakfast is very nice mainly continental with a few hot options. I will defiantly be staying here again on my next visit to Rome.

Helpful?
1 Thank kwilliams30
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Wonderful accomodations, clean, quiet. Staff was friendly and very helpful. Restraunt has gluten free menu. Bed was like sleeping on a cloud. Easy hop on/hop off tour bus right outside hotel. Walking distance to coloseum and other historical landmarks. Zero complaints. Will stay again if I ever get back to Rome.

Helpful?
1 Thank Pattie A
Cheshunt, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is situated right next to termini, perfect for traveling to and from airport. Rooms are modern and very comfortable, go for a slightly bigger room if you can as there is quite a big difference in space. Bath is lovely and deep and bed is so comfortable! Breakfast is mainly continental with eggs and bacon, it's all very... More 

Helpful?
1 Thank Tigz87
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Esquilino
Old school vibe from the very beginning is the only way to describe the Esquilino neighborhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighborhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up basketball games. Look around you: this area isn’t like the historic center. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.
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