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BEST WESTERN Premier Hotel Royal Santina

#241 of 1,269 Hotels in Rome
Certificate of Excellence
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Via Marsala 22, 00185 Rome, Italy
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BEST WESTERN Premier Hotel Royal Santina
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BEST WESTERN Premier Hotel Royal Santina
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577 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Belfast, United Kingdom
Top Contributor
61 reviews 61 reviews
22 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed three nights at this hotel. You can get the train from the airport to the termini, which is a few hundred yards from the hotel. Very good location for seeing the sights. My husband had asked for a high room and indeed we got one. It was very spacious. Unfortunately it looked out into a closed in yard,... More 

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear PatB186470, Thank you very very much for the lovely comment. I am really pleased to read that we have come forward to your requests hence providing you a comfortable and enjoyable stay. Wishing to welcome you again very soon then! Best regards. Cinzia Guest Relations BW Premier Royal Santina Roscioli Hotels Group - Rome More 

Zrenjanin, Serbia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I traveled with my husband, our 8 year old son, and a baby...I can say that location of this hotel saved us....First of all, the shuttle bus from the airport stops just in front of the hotel, ticket costs 6 euro...that was very helpful, especially when we go back home...We took tripple room, which was very comfortable. The room was... More 

Was this review helpful? Yes
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear sanjav81, I love your comment and appreciated your compliments thank you!! We definetely are looking forward to welcome you again :) Very kind regards. Cinzia Guest Relations BW Premier Royal Santina Roscioli Hotels Group - Rome More 

Guildford, England, United Kingdom
Senior Contributor
45 reviews 45 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in a perfect location opposite to the train station and the subway, the area is a bit scary and you must be carefull. The hotel was in a good condition, but if i compare it with other hotels of the same group "Best Western" it wasn't so good. The breakfast though was the worst breakfast ever in... More 

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Giannis T, I thank you for your comment. I am sorry you were not completely satisfied with our hotel and specifically with our breakfast service. Your opinion is really important to us and, as we wish to improve, I'd like to know what reasons lead you to define our breakfast awful. It would be very important so to give... More 

Sunningdale, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 3 nights at the BEST WESTERN Premier Hotel Royal Santina. From when we arrived we were quickly checked in and taken to our room. The rooms are clean, spacious and perfect if your only going to use your room to sleep and shower. The breakfast was great. We were offered cereals, toast, boiled eggs with fresh fruit... More 

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Sportscra,3 Thank you very very much for your lovely comment! We look forward to the pleasure to welcome you again hopefully very soon :) Very kind regards. Cinzia Guest Relations BW Premier Royal Santina Roscioli Hotels Group - Rome More 

Southam, United Kingdom
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is modern, clean and stylish. My room on the 7th floor was quiet and average size for a double. The bed was very comfortable with good quality bedding. Adequate storage space and interesting coloured lighting but no comfortable chair to sit in and absolutely no view. The reception staff were very friendly and helpful. The restaurant was disappointing... More 

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear seepybee, Thank you for having spent some time to write a comment about your stay at our hotel. I am content to read you were satisfied with the accommodation. I am sorry you disliked our restaurant. I have taken notice of your remarks and I thank you for having reported your satisfaction. All comments also the negative ones are... More 

Ankara, Turkey
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for one nıght, my room was not in the street side and it was quiet at night, it is next to termini and you can get on bus which goes to airport easily, the breakfast was included to price, breakfast was good, but there was a middle age man from staff in the breakfast room... More 

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear yalnız g, Thank you for the comment. I would like to sincerely apologize if one of our staff members in the breakfast room was unpolite. I can assure you that is not our standard. I will keep in consideration your report. Hoping this will not preclude us to be your choice in Rome next time you'll travel in Italy,... More 

Salt Lake City, Utah
Senior Contributor
38 reviews 38 reviews
33 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a five night stay at this hotel and enjoyed our stay! Firstly we organized transportation from and to the airport for arrival and departure. The service was prompt and saved us from having to take a train or bus from FCO. The hotel is right next to Roma Termini station. You can either access the station by walking... More 

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear madparent, What a nice comment ;) from me and on behalf of all the staff "Thank you"!! We do our best to make our guests feel comfortable and like at home and it's really nice when this is appreciated. Great to read you also enjoyed the central location of our hotel. It's been an honour have you here and... More 

Doncaster
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Location, right next to main rail which takes you to every part of a Rome. Hotel fantastic will definitely be going back. Bus stop directly outside hotel & lots of lovely restaurants in walking distance.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear madparent, Many thanks for your kind comment. We look forward to welcome you again, Kindes regards. Cinzia Guest Relations BW Premier Royal Santina Roscioli Hotels Group - Rome More 

Hawarden, United Kingdom
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely hotel with great facilities. Shared a triple room, which had a free safe and mood lighting. Bathroom was glass walls and doors. Shower was powerful and hot, nice toiletries. Bar was reasonably priced too. Breakfast was buffet and a nice choice. Wifi was free and fast and available in all areas of the hotel. Location isn't the best as... More 

Was this review helpful? Yes
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear PrincessFS2013, I am really pleased you enjoyed your stay at our hotel and for having taken some of your time to share your experience with us. Looking forward to welcome you again, Best regards. Cinzia Guest Relations BW Premier Royal Santina Roscioli Hotels Group - Rome More 

Cheshire, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

We had a wonderful stay in this modern city Hotel. The transfer from the airport was easy and only cost €4 each on the shuttle bus which took dropped us off very close to the hotel. The staff here were very friendly and the room was really good. We had a very comfortable bed which was much appreciated after a... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear David M, Many thanks for your kind comment. It was lovely meeting you and I do hope there will be another chance to see you soon, Kindest regards. Cinzia Guest Relations BW Premier Royal Santina Roscioli Hotels Group - Rome More 

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Neighborhood Profile
Esquilino
Old school vibe from the very beginning is the only way to describe the Esquilino neighborhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighborhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up basketball games. Look around you: this area isn’t like the historic center. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.

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