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BEST WESTERN Premier Hotel Royal Santina

#252 of 1,269 Hotels in Rome
Certificate of Excellence
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Via Marsala 22, 00185 Rome, Italy
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BEST WESTERN Premier Hotel Royal Santina
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650 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Chose this 4 star hotel, which we booked through Jet2 City breaks, because of its location opposite the Rome Termini station. This made our transfer to and from the airport stress free. Stayed here for 4 nights bed and breakfast and were not disappointed. Although not a fantastic looking hotel from the outside, inside it made up for it -... More 

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here recently for 4 nights in one of the Junior Suites. Room was smaller than expected but very clean and comfortable. Breakfast is included in rate but was average. The hot food was actually always cold, and we resorted to eating Nutella on toast. Location is amazing, right near Termini Station. Easy to catch Metro, local busses as well... More 

Was this review helpful? Yes
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear, Lexi v, Thank you for this comment and for sharing your feelings about the experience lived a tour hotel. It’s nice to know that you were overall satisfied. We have taken notice of the comment about breakfast service and we thank you for having reported it as it will help us to improve and offer a better service in... More 

Toronto, Canada
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here one night only as close vicinity to Termini Station. Room clean with cool lighting effect! Bath/shower combo awkward set up with shower head in middle, not on end as usual. Free breakfast decent with hot section of eggs, pastries and fruit selection. Would stay here again only for similar purpose of access to train station, however if extended... More 

Was this review helpful? Yes
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear, Justin M, thank you for your comment. All reviews that we receive from our clients are a new opportunity to improve. Thanks for your suggestions. Best regards, Maria, Assistant Guest Relations Bw Premier Royal Santina Roscioli Hotels Group- Rome More 

Kelowna, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We were sent here from our original best western hotel because they had a water leak. We were very excited when we walked in because of the decor but soon discovered it is a nice hotel just on the surface.our room is tiny and the bathroom is only big enough for one person at a time. The bathroom was disgustingly... More 

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear chromepho, Thank you very much for your comment. I understand your disappointment; I believe it must have been a hard day for you. Finding out, after a long flight, that your reservation has being moved to another hotel which you have not chosen for your vacations, must have been distressful hence I perfectly comprehend you. Frankly I am sorry... More 

Aberdare, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very close to the train station and also is pretty central to other places in Rome. Check in was quick and the room was comfortable and quiet. There was a suitably choice at breakfast, although the service was a little slow when replenishing food. Overall, a good hotel in a convenient location.

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear, Cymro1980, Thank you very much for your comment about our Hotel. Every time it’s a great pleasure to read all the reviews from our clients. We are very happy to hear that you were completely pleased with services that we provide, in future we will try to keep moving in this direction and will make all the best to... More 

Bellshill
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Hotel was booked by our Tour Operator. What an excellent choice. 2 mins walk from Train Metro and Bus terminal. Public transport very easy to use and cheap but always very busy. The Hotel it's self it very modern and rooms are spacious and very clean. Rooms have colour changing mood lighting very comfortable bed. Breakfast has men excellent.... More 

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear, gordon123, Thank you for the nice and positive comment. We are glad to hear that your stay at our Hotel was comfortable and thank you also for sharing your experience with us and the other readers. We are also pleased to know that you relished a food in our restaurant. We look forward to welcome you again. Best wishes,... More 

India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Me and my wife went for a short trip to Rome for 3 nights. Location of the hotel is brilliant and very close to the main railway station of Rome, we enjoyed our stay and all the staffs are very polite and very helping!!! Only hospitality people are polite in Roma!!!!!!!

Was this review helpful? Yes
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear LVJMMR, Thanks a lot for sharing your experience in our hotel, makes us really happy to know that you found our hotel nice and confortable. Your nice words for our staff allow us to keep on doing our job day by day with efficiency and happiness. Hope to see you in near future, Warmest Regards Nicoletta Assistant Guest Relations... More 

Gresham, Oregon
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was very close to the train station and central to everything else. The breakfast was very good. Scary elevators LOL! Our room was very modern with funky lighting, and very energy efficient!

Was this review helpful? Yes
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Cindy941, Thank you for your lovely comment. I am content to read you have enjoyed your accomodation at your hotel. Hopefully you will be willing to choose our property for your second tirp to Rome, Arrivederci!! Nicoletta Assistant Guest Relations BW Premier Royal Santina Roscioli Hotels Group- Rome More 

York, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful stay. The staff were friendly and helpful. The bedrooms and communal areas were clean, modern and spacious, and well designed. We loved the hotel bedroom with the mood lighting! The beds were extremely comfortable :) The breakfast had good choices on the buffet. We found it was within walking distance to many of the main sites,... More 

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Gabi G, That good comment thanks!! Makes us really happy to know that you found our room nice and confortable. Your nice words for our staff allow us to keep on doing our job day by day with efficiency and happiness. Hope to see you in near future, Warmest Regards Nicoletta Assistant Guest Relations BW Premier Royal Santina Roscioli... More 

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Neighborhood Profile
Esquilino
Old school vibe from the very beginning is the only way to describe the Esquilino neighborhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighborhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up basketball games. Look around you: this area isn’t like the historic center. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.
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