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All 1,263 Rome hotels

BEST WESTERN Premier Hotel Royal Santina

4.0 of 5 Hotel   |   Via Marsala 22, 00185 Rome, Italy (Castro Pretorio)
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Ranked #200 of 1,263 hotels in Rome
Certificate of Excellence 2013
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344 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Edinburgh
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were given a warm welcome by Paola when we arrived at this hotel. She explained details about internet access etc. very well and urged us to ask if there was anything else we needed. The room was what we had requested, a high floor to the rear of the hotel, not a great view, but it was very quiet.... More

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Sydney, Australia
Contributor
17 reviews 17 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

The location of this hotel is great. it is 5 minutes walk from the station. There is a supermarket in the train station which was reasonable. You did have to walk far to any of the nice restaurants. We caught the station to the Colosseum which was only 3 stops and cost 1.5 euro each way. You had to stand... More

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear marnology, Many thanks for your lovely review. I'd like to take this opportunity to wish you Happy Easter in the hope to see you again very soon. Best regards. Cinzia Guest Relations BW Premier Hotel Royal Santina Roscioli Hotels Group - Rome More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Rome is so spread out that you really want to be close to a train station to help you get around. This was in a perfect location, across the street from Roma Termini, which was one of the main attractions for me booking it. However, I felt that the hotel was more expensive than it was worth. Rooms are adequately... More

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Tina K, Thanks for spending part of your time to write a comment about us. We are sorry to read that you did not totally enjoy your stay at our hotel. Please accept our sincere apologies. However, as you have not provided any detail, it is impossible for us to recall exactly your case. It really would be helpful... More

Rio de Janeiro, RJ
Contributor
14 reviews 14 reviews
4 of 5 stars Reviewed 2 weeks ago

Good location, excelente breakfast and great rooms. All the staff were friendly and welcoming. At the Termini Station, very close to the hotel, you can choose bus or subway to visit any part of the city.

Review collected in partnership with this hotel

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Matheus A, Thank you very much for your kind comment. I do hope there will be soon another occasion to see you, we'd love to welcome you again soon! Warm regards. Cinzia BW Premier Royal Santina Roscioli Hotels Group - Rome More

Rome, Italy
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a great location to see Rome. Right next to the Termini train station, we caught local and intercity trains. We also caught the local buses there too. Plus the shuttle bus to the airport stops right outside. The hotel itself was good too. Fabulous breakfasts including bacon and eggs, cereal and fresh fruit, toast and buns, and croissants... More

Was this review helpful? Yes 2
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Marjorie, I'd like to thank you for having spent some of your time to write a comment. I am content you had a nice time here, enjoyed our services and amenities and the central location. I am sorry about the lenght of the beds which actually respects the European and Best Western standards. I apologize if that caused you... More

Saint Julian's, Malta
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location of the hotel was excellent, just next to Termini station. Hotel and rooms were good. However, our room was facing Termini and there is a lot of noise from cars all night, also there is a building being constructed next to the hotel so it gets noisy from early morning. Make sure you choose the room at the... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Travel_lo, Thank you for the comment about your recent stay at our hotel. I've appreciated your suggestion to the readers who care for a quieter room, to choose one at the back of the hotel. Infact we are located right in the heart of Rome and even during the night a little traffic might occure. We hope you'll like... More

Dungannon, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel last weekend and it did not disappoint. Everything was of a high 4 star quality and I would even say that I have stayed in 5 star hotels of far lesser speck. On arrival we were upgraded to a suite which was lovely, the staff were very friendly and the restaurant and bar area were... More

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear mrs_skef, Thank you very very much for your lovely review! It's been a pleasure welcome you at our hotel and we are looking forward to another occasion to see you, Arrivederci! Best regards. Cinzia Guest Relations BW Premier Royal Santina Roscioli Hotels Group - Rome More

New York
Top Contributor
127 reviews 127 reviews
28 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Ok, so I'll begin this by saying that Rome is different. They are an eternal city, for sure, full of amazing historical sites and beautiful buildings, however it is not known for particularly high standards of service or cleanliness. So, take the rest of the review with that in mind. The hotel is modern and rooms design is bright and... More

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear bork3000, Thank you for your comment regarding your recent stay at our hotel. I've read carefully all you've written and I would like to thank you for having expressed your feelings. I am sorry and apologize if not all our services met your expectations. I have passed the comments about the restaurant to the Management in order to investigate... More

Kansas City, Missouri
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 18, 2014

Very good location right across the street from Termini Station making it easy to get from the airport to the hotel as well as from hotel to Metro/city bus or train connections to other cities. Room was nice, we were on the first floor with no problems from excessive noise, even with tour buses loading outside our windows. The only... More

Was this review helpful? Yes
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear ALS-JAM, Thank you for the comment about your recent stay at our hotel. It's been a pleasure having you here and we all do hope there will be soon another chance to welcome you. Arrivederci! Warm regards. Cinzia Guest Relations BW Hotel Universo Roscioli Hotels Group - Rome More

Toronto, Canada
Top Contributor
351 reviews 351 reviews
95 hotel reviews
781 helpful votes 781 helpful votes
3 of 5 stars Reviewed March 9, 2014

My wife and I stayed at the BW Royal Santina for three nights at the end of July 2013. We selected it due to its proximity to Termini Station. Unfortunately its proximity to Termini was both a plus and a minus. The plus is obvious. The minus is that the neighbourhood is pretty sketchy. We did not venture out at... More

Was this review helpful? Yes 2
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear JamesII, Many thanks for your lovely comment and for the compliments about our property. I wish there will be soon another occasion to welcome you. Best regards. Cinzia Guest Relations BW Premier Royal Santina Roscioli Hotels Group - Rome More

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Additional Information about BEST WESTERN Premier Hotel Royal Santina

Also Known As:
Royal Santina Rome
Royal Santina Hotel
Royal Santina
Address: Via Marsala 22, 00185 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome > Castro Pretorio
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#85 Luxury Hotel in Rome
#107 Business Hotel in Rome
#150 Romantic Hotel in Rome
#153 Family Hotel in Rome
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Premier Hotel Royal Santina 4*
Official Description (provided by the hotel):
Business-oriented 8-story Hotel located a few steps from air terminal, in busy commercial area. ... more   less 
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