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BEST WESTERN Premier Hotel Royal Santina

#260 of 1,267 Hotels in Rome
Certificate of Excellence
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Via Marsala 22, 00185 Rome, Italy
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BEST WESTERN Premier Hotel Royal Santina
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BEST WESTERN Premier Hotel Royal Santina
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627 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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York, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We had a wonderful stay. The staff were friendly and helpful. The bedrooms and communal areas were clean, modern and spacious, and well designed. We loved the hotel bedroom with the mood lighting! The beds were extremely comfortable :) The breakfast had good choices on the buffet. We found it was within walking distance to many of the main sites,... More 

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Edmonton, Canada
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Hotel is a few short blocks from Roma termini station, via Marsala exit near the McDonald's in the station. Leonardo express from the airport was flawless, good signs - English provided everywhere and easy process. This hotel is modern, staff is friendly and very clean and spacious room (junior suite recommended). Draw back is loud Main Street in front of... More 

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County Durham, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 1st time in Rome, 7 nights, and our tour operator recommend this hotel as she'd stayed here previously. Reception: very friendly and professional staff. Room: modern, clean and very comfortable, mini bar & plenty storage & sockets. The bathroom area, compact but very well fitted & again very modern. - We also made use of the small... More 

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear 671letchd, Thanks a lot for sharing your experience in our hotel, makes us really happy to now that you found our room nice and confortable. Your nice words for our staff allow us to keep on doing our job day by day with efficiency and happiness. Hope to see you in near future, Warmest Regards Nicoletta Assistant Guest Relations... More 

New Delhi, India
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is awesome located on busy street but the food is also very nice.The only thing is the Wifi which disconnects frequently.Very near to train station.You can find a very good Chinese restaurant suggested by one the staff at reception.Very courteous staff as well.

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear DhruvKap, I thank you for your nice comment and I am pleased that we have met your expectations. At the same time we are sorry for the wi-fi inconvenience. we will take in consideration your note. With the hope to welcome you again in our hotel, we send Best Regards Nicoletta Assistant Guest Relations BW Premier Royal Santina Roscioli... More 

Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Looking to go to Rome on a modest budget and need a place to stay? You should definitely keep this hotel in mind. Rooms are nice aside from the strange colored lights. Most rooms are on the interior side and are for the most part sound proof. Located on the Termini A side of termini station. A very quick walk... More 

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Mseries, Thanks a lot for sharing your experience in our hotel, makes us happy to now that you found our room nice and confortable. I hope you stay with us again. With thanks and very best regards Nicoletta Assistant Guest Relations BW Premier Royal Santina Roscioli Hotels Group - Rome More 

Tel Aviv, Israel
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is close to the Termini so you have all busses, subways in close reach. The hotel is clean, rooms are nice and the staff are very kind and helpful . It is the second time I'm there and it is very convenient.

Was this review helpful? Yes
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Dubifeld, thanks so much for your review your contribution gratifies us a lot and pushes us to get better. Hope to see you in near future, Warmest Regards Nicoletta Assistant Guest Relations BW Premier Royal Santina Roscioli Hotels Group - Rome More 

Toowoomba
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent two days at the Royal Santina, only because my clever travel agent suggested it. The main reason was location, and this hotel is perfect for anyone arriving at Roma Termini (Rome's main railway station) - incidentally, where the Leonardo Express train from Fiumicino Airport as well as the many airport shuttle buses spill out the travellers. The Royal... More 

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Groundlin, Thank you very very much for your fine comment and for already recommended our hotel. Hoping to welcome you again in our hotel, we take this opportunity to extend Best Regards Nicoletta Assistant Guest Relations BW Premier Royal Santina Roscioli Hotels Group - Rome More 

Perth, Australia
1 review
2 of 5 stars Reviewed 3 weeks ago

We are seasoned travelers and very rarely complain. The Romans built such sensational icons like the Coliseum and the Vatican but the showers in this hotel have no shower screens! Room 704. We had water everywhere each shower and used 6 towels every shower as the bathrooms are sooooooo poorly built. WHY would you build such terrible utilities!!!! I would... More 

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Steve P, I thank you for your comment on our hotel and I am pleased that we have met your expectations. At the same time I am extremely sorry for the shower issue and that you haven't relied on our staff's availability in order to get it fixed or to assign you another room. I do hope that you... More 

Province of Rome, Italy
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Room was great, as was the location, right across the road from Roma Termini. Front desk staff a great help. Only gripe would be the restaurant, given how many wonderful dining spots are just nearby, the kitchen seemed to not be firing on all cylinders the night we were there, the food was good, but not great. Staff were great,... More 

Was this review helpful? Yes
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear David P, I would like to thank you for your comment on our hotel and I am happy that we have met your expectations. I look forward to have the pleasure to see you again soon, Kindest Regards Nicoletta Assistant Guest Relations BW Premier Royal Santina Roscioli Hotels Group - Rome More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice and clean hotel...We stayed here for 2 nights .location is fantastic ... 2 mins from Roma termini ...rooms were decent sized ..bathrooms were clean but the taps R not good spill water everywhere.... Mattresses were hard..breakfast spread is good ... Wouldnt mind staying again

Was this review helpful? Yes 1
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Mytruevie, we appreciate receiving your comment and we are happy to read you enjoyed your accomodation at our hotel. With the hope of having you stay with us again , we send Best Regards Nicoletta Assistant Guest Relations BW Premier Royal Santina Roscioli Hotels Group- Rome More 

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Staying in Esquilino

Neighborhood Profile
Esquilino
Old school vibe from the very beginning is the only way to describe the Esquilino neighborhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighborhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up basketball games. Look around you: this area isn’t like the historic center. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.
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