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All 1,264 Rome hotels

BEST WESTERN Premier Hotel Royal Santina

4.0 of 5 Hotel   |   Via Marsala 22, 00185 Rome, Italy (Castro Pretorio)
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Ranked #182 of 1,264 Hotels in Rome
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Edward D Bristol, United Kingdom
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440 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

This is a great Hotel, lovely modern rooms, central location by the Termini, the best quality pillows we've EVER had in a Hotel, excellent air-con (and boy! did we need it!) the wet room-style bathroom was ok, clean etc but a bit style-over-substance; for instance a good shaving mirror but not adjustable and at an angle you could scarcely see... More

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New Delhi, India
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This was my choice of stay in Rome due to its location next to the train station but what a terrible experience i had...... I made a confirmed booking here with total payment but as soon as i arrived here I got the biggest shock, stating that i have been shifted to another but low category hotel owned by the... More

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear DRSRG, Thank you for the comment. I would like to apologize once again for upsetting you by moving your accommodation to our sister hotel Best Western Universo located in the same neighborhood in Via Principe Amedeo. Please believe the situation have been very hard for us too. It was not easy to face such a big issue on a... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Trying to find a hotel in Rome proved to be harder than we thought. I searched through many hotels and finally stumbled on this one-Best Western Royal Santina Hotel!!!! Fantastic!!!!! Highly recommended. Very modern, clean and spacious. Ideal location- across the road from Termini Train station. Our room was 402 and was very spacious. King size bed with memory foam... More

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Nerys E, Thank you for the detailed comment which I enjoyed very much reading. Great to hear you liked your stay here and appreciated the room and the service. We love to pamper our customers! Looking forward to welcome you again. Best regards. Cinzia Guest Relations BW Premier Royal Santina Roscioli Hotels Group - Rome More

Beirut, Lebanon
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel is modern,spotless and comfortable. It is also close to the bus station and the metro so we were able to go anywhere. The breakfast was delicious and had some variety.I strongly recommend this hotel .

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear rana3az, Thank you for the comment and for recommending our hotel. Our goal is customers' satisfaction and I am pleased you appreciated our efforts. Hopefully there will be soon another occasion to serve you, Very kind regards. Cinzia Guest Relations BW Premier Royal Santina Roscioli Hotels Group - Rome More

Smyrna, Tennessee
Contributor
16 reviews 16 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in a great location, has a great staff-very helpful and informative, and very modern-clean-well appointed rooms. Free breakfast buffet with lots of options to choose from. Across the street from transport bus to and from airport, about 6 euros per person. Three and a half miles from Vatican City, so walkable, if you take your time. Every... More

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear MrsBzly, Thank you very very much for your lovely comment and for giving us the opportunity to meet you! It's been a pleasure having you here and we all hope there will be soon another chance to see you. A presto! Kindest regards. Cinzia Guest Relations BW Premier Royal Santina Roscioli Hotels Group - Rome More

Gold Coast, Queensland, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

nice hotel, modern facilities. breakfast was good. I only stayed here for one night, and after a long backpackers trip it was very nice to have a big comfy bed to slip into! my only complaint was that as i was going to check out, they were filming some kind of ad? as they were filming, they made me wait... More

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Holly H, Thank you very much for your comment. I am glad you enjoyed your stay here. However I'd like to apologize for the inconvenience you suffered due to the filming of the show Project Runaway that made you miss your bus to airport. Please accept our sincere apologies. Trusting there will be soon another opportunity to meet you,... More

Brisbane, Australia
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for two nights after our cruise. We had previously stayed in another hotel in the Trevi area, and I'm very glad we did as this was a totally different experience. The hotel itself is nice enough. Very modern and spotlessly clean everywhere. The check in staff are professional and happy to help with any queries. The room itself was... More

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear myoc2001, Many thanks for your detailed review regarding your recent stay at our hotel. It enjoyed reading it very much and the compliments were highly appreciated! Please let me inform you and our readers that during breakfast it is possible to have customized coffee or orange juice prepared by our staff. In order to please our customers, arriving from... More

York, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here near the end of July. The hotel was ideally situated near the Termini train station and fairly easy to find. The staff were really friendly and helped me and my friend out with such things as directions, suggestions of where to go / what bus to go on etc, which was great and saved us getting lost!... More

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Rebecca W, Many thanks for your kind review. I am extremely pleased to read you have found in our reception staff a valuable aid for touristic information in order not to get lost. Moreover I am pleased you enjoyed your vacation in Rome and your accommodation at our hotel. We look forward to another occasion to welcome you, Best... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here in August this year and were amazed at how lovely our room was! It was big and spacious and the bed was so comfortable! Only let down with this hotel was the buffet breakfast and with it being right across from the train station (were a lot of gangs at night). Overall was a lovely hotel :)

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Maryanne4, Thank you for the lovely comment. I am glad you enjoyed the room and our beds. We believe that a good night sleep is essential in order to face a long day of Rome sightseeing :) and we like to pamper our customers with high comfort mattresses and spacious accommodations. I have read with much interest your comment... More

Bristol, England
Top Contributor
91 reviews 91 reviews
44 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Right opposite the bus station (side entrance) the hotel was really easy to find and when we walked into the modern cool lobby on a hot August mid summers day, it was such a relief! The room had everything you could want, was smart, modern and fresh - and cool, the air con is completely silent which is great although... More

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Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Drew213, Thank you very much for your lovely comment. I am pleased to read you enjoyed the amenities of our rooms and the services we offer to our customers. We like to pamper our guests and make them feel like at home! It would be nice to meet you again therefore I hope there will be soon another occasion... More

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Additional Information about BEST WESTERN Premier Hotel Royal Santina

Address: Via Marsala 22, 00185 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome > Castro Pretorio
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Premier Hotel Royal Santina 4*
Number of rooms: 118
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Also Known As:
Royal Santina Rome
Royal Santina Hotel

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