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All 1,267 Rome hotels

BEST WESTERN Hotel Roma Tor Vergata

4.0 of 5 Hotel   |   Via Vico Vigano 24 | Tor Vergata, 00133 Rome, Italy
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30%
Ranked #943 of 1,267 hotels in Rome
A recent review
4 of 5 stars Reviewed April 15, 2014
Jed263 New York City, New York
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154 people have reviewed this hotel

Traveler rating
    10
    38
    48
    30
    28
See reviews for
22
23
7
57
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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English first
Dunfermline
Contributor
11 reviews 11 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The location of this hotel makes it unsuitable for a city break to Rome. This could be mitigated if the hotel offered a reliable courtesy bus service to the nearest metro station (the end of the line). This however was not the case. The bus service when it did run, (subject to cancellation without notice), could be in any old... More

Was this review helpful? Yes
Tor_Vergata, Responsabile reception at BEST WESTERN Hotel Roma Tor Vergata, responded to this review

Dear Guest, We are really surprised to hear your complaints. You can find everywhere online all the information about our location. This is a periphery but quite area. Therefore, all guests are informed before booking. Regarding our shuttle bus, we want tell you that we inform our guests if we cancel it. Anyway, there is the public bus at 100... More

1 review
1 of 5 stars Reviewed June 23, 2014

My room was infested with bedbugs the front desk knew all about it based on what the security guard told me. In typical Italian fashion they won't do anything about it until it hits their wallets. Also the place is basically a garbage dump there's garbage piled up in the street in many drug houses around area.

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Tor_Vergata, Responsabile reception at BEST WESTERN Hotel Roma Tor Vergata, responded to this review

Dear Mr. Michael, We are really surprised to hear your complaints. Talking with the staff, they didn't tell me nothing about this problem. As a matter of fact, if there was any problem and you informed us , we would immediately solve it. According to us, it is not possible that the security boy has told that the front desk... More

New York City, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 15, 2014

The staff were nice and accommodating. The room was cleaned and the linens and towels were changed daily. The Wi-fi was awesome! You still have a signal even outside the hotel by the front entrance. Breakfast was filling. There were hard boiled and scrambled eggs, bacon, Danish, bread, roll, assorted fresh fruits, peaches, cheese, cold cuts, jam, cereal, coffee, tea,... More

Was this review helpful? Yes 2
Rome, Italy
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 26, 2014

I had read bad reviews but could not change the hotel. It is far away from the centre of Rome and you are looking at about 10-15 mins either with hotel bus or public transport express nos 20 then the metro from anagnina. Then about 30 minutes plus to centre of Rome. Room was standard. Breakfast simple but okay. What... More

Was this review helpful? Yes 1
Tor_Vergata, Front Office Manager at BEST WESTERN Hotel Roma Tor Vergata, responded to this review

Dear Guest, you can find everywhere online all the information about our location. Therefore, all guests are informed before booking. We are very surprised regarding your complaints about the staff. We can assure you that all our employees are highly qualified, and they give extreme importance to the customer’s care. Regarding the other problems, we are sorry that your stay... More

Kolkata (Calcutta), India
Top Contributor
181 reviews 181 reviews
35 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed November 13, 2013

After a hectic & whirlwind city tour of Rome, stayed here at this Hotel like my fellow Group travellers.Needless to say,it was a very nice stay for a night.The interior and ambience of the Hotel is very good.The Room in which I stayed was really excellent with all the amenities.Bed & furniture was very comfortable.Washroom was very clean with elegant... More

Was this review helpful? Yes 1
bangkok
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 3, 2013 via mobile

We travel in Rome on 20-23 Oct 13 , we stay in this hotel it was terrible to choose this hotel , i can't wait to check out from this hotel, Hotel is far from Roma attaction and subway station, they have shuttle bus but doesn't run offen, sometime they cancel and leave hotel before time table. Around the hotel... More

Was this review helpful? Yes 1
Tor_Vergata, Guest Relations Manager at BEST WESTERN Hotel Roma Tor Vergata, responded to this review

Dear Sir, you can find everywhere on the web all information about our location. Therefore, all guests are informed before booking. Regarding your complaints about the staff, we can assure you that all our employees are highly qualified. Best regards More

Sungai Buloh, Selangor, Malaysia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 1, 2013

I had my vacation in Italy on 15 October 2013 and I was staying in this hotel for one night on 16 October 2013 when I visited Rome. This is the very first hotel that left me with terrible experience. When I stepped into the room, it was really ok in term of everything. However, when I was awake around... More

Was this review helpful? Yes 2
Tor_Vergata, Responsabile relazioni con la clientela at BEST WESTERN Hotel Roma Tor Vergata, responded to this review

Dear Sirs, we inform you that we have checked all our rooms and we didn't find any insects. Our structure receives a periodic disinfestation and we are sure that all our rooms are clean. Best regards More

Barry, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 17, 2013

Although a bit far out from all the attractions Rome has to offer, the staff were very helpful with advice about public transport and the hotel does have a free shuttle bus to the nearest Metro terminus. The restaurant was very pleasant and reasonably priced. Breakfast was more than adequate. All in all we had no complaints.

Was this review helpful? Yes 1
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 9, 2013

Sharing my 2 very bad encounters with this hotel: 1) 9/Oct/2013 morning around 1.30 am I called from room to reception and asked where I can find hot water as there is no electric kettle in room and my wife was not feeling well and shivering cold and she wanted some hot beverage to warm her up. The male receptionist... More

Was this review helpful? Yes 1
Sapone_Fabio, Guest Relations Manager at BEST WESTERN Hotel Roma Tor Vergata, responded to this review

Dear Sir, we will verify what you have written. Nevertheless, we can assure you that all our staff is highly qualified. Best regards More

Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 26, 2013 via mobile

Very bad location away from everything and had very hard time moving around due to its awful location away from everything but excellent breakfast and service five stars and cleanliness is over the top but hated the location

Was this review helpful? Yes 2
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Additional Information about BEST WESTERN Hotel Roma Tor Vergata

Address: Via Vico Vigano 24 | Tor Vergata, 00133 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Hotel Roma Tor Vergata 4*
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Also Known As:
Ibis Tor Vergata Roma
Accor Tor Vergata Roma

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#311 Luxury Hotel in Rome
Hotel Class
Official Description (provided by the hotel)
located 14 km from the centre of Rome, close to the A2 and Tor Vergata university. Close by are a theatre and a sports centre. Appreciated by guests on a business trip, the hotel has 211 air-conditioned rooms, including 6 for disabled guests, and 7 meeting rooms. A restaurant, a bar open 24/24, a terrace and a swimming pool are at your disposal. Wifi Internet access and parking possibilities are available. ... more   less 
Number of rooms
211

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