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Grand Hotel Plaza

5.0 of 5 Via Del Corso 126, 00186 Rome, Italy
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637 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ipswich, United Kingdom
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed today NEW

I would not have booked this hotel myself, but the organisers of the conference I was attending chose this as the conference hotel. The only good thing about it is its central location, everything else was, to put it mildly, a huge disappointment. For a 5 star hotel, charging 5 star rates, it really isn't anything like good enough. We... More

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Toronto, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Grand Plaza Hotel is in dire need of a complete renovation. The hallways are damp, dingy, and poorly lit. Our room was in poor condition with an old bathtub that didn't drain properly, windows that couldn't close, an uncomfortable mattress, dated furniture, and a refrigerator precariously perched on a 6 foot high shelf in the closet that clearly wasn't made... More

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Toronto, Canada
Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Booked direct with this Hotel chosen for its Star rating and location, I booked two rooms we were staying for six nights, my Grandaughter and her Fiance were to be in one room myself, husband and Grandson in another on advice from Hotel I took a two bedroomed family apartment , this apartment was a disgrace, the bathroom divided two... More

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Hawaiian Islands
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

That needs TLC - Went back with friends and sadly much that has been said is true. Patricia the Conierge is a keeper. The "snotty guy" at check in is still there !!! The Bartender in the Lobby Bar has seen it all, The drinks were Classic and so was He !!! For some strange reason it would be odd... More

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1 review
4 of 5 stars Reviewed 1 week ago

beautiful hotel,looks like a palace. the hall is fantastic, very good breakfast nice service, excelent location! near all atractions of rome, lot of shops and restaurants, nearby theres the spanish steps, phanteon, fontana de trevi. really an excelent location

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Lisbon, Portugal
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

The location in Via de Corso is excellent. The rooms are OK but old, the sympathy of the staff is inexistent. If you value something more than location go somewhere else 3 stars is what this hotel deserves

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrival was difficult, with the small Reception overwhelmed by the number of people checking in and out, but we were overhwlemed when we saw the huge room and its decor. After that, reception was generally helpful. "Grand" doesn't do it justice. The public spaces are also "grandissimo". Concierge (female!) was very helpful. Good location either to walk or catch metro,... More

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Scotts Valley, California
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Came back due to good memories. Staff is snotty and not helpful. We were promised a shower and there was none. Had to change rooms. Wish we had gone to the Marriott on the Spanish Steps. We will not be back.

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Mechanicsville, Virginia
1 review
2 of 5 stars Reviewed 3 weeks ago

Hotel could not find our registration and was confused by our hard copy confirmation. Staff were not helpful on any issue. We stayed four nights and could not get broken TV or stopped up shower drain repaired. Shower was small even for European standards. Breakfast poor. Best feature was the location. We would not stay there again.

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Dubai
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 3 weeks ago

Very very terrible customer service, front desk never picked up the phone, and if they do each individual gives you different information . Staff are so rude and not willing to help. This can not be a 5 star hotel at all !! They can't give you iron and the iron service is not available in the morning !!!

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Additional Information about Grand Hotel Plaza

Address: Via Del Corso 126, 00186 Rome, Italy
Location: Italy > Lazio > Rome > Campo Marzio
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hotel Plaza 5*
Number of rooms: 200
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Also Known As:
Grand Hotel Rome
Grand Hotel Plaza Rome

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